there wasn t a laundry bag in the closet

there was no laundry room, i had to go down the street which was an inconvenience.

carpets in the pool rooms need replacement asap

the spa close by was a plus since we'd been on a ten day bus tour prior to our staying at the resort

for my room keys and if there was anything they needed to tell me about check in and check out, wifi, etc

ample of parking space, available of coin laundry that helped travellers.

the amenities were also outstanding (gym, pool, fire pit

loved the room design. kitchen well stocked. staff was great.

pet friendly

the breakfast area near the lobby was really nice too

i asked where the laundry room was, went all the way there , and it was actually out of order

- laundry facility available

no laundry room.

when we first arrived, our bathroom towels had a smell - like not freshly laundry

the pool is small, but very clean

the breakfast was good. laundry was helpful.

it's quiet all the time and the laundry is open 24 hours

guest laundry is a joke

the parking in the front is difficult but plenty of spaces in the back!

the price,free breakfast,parking,location.

the machines in the laundry were never cleaned

the cleanliness, friendly staff and the free breakfast:)

they also offer free ev charging for my car

free parking, keep it that way please

far from everything the beach, outlets, mall, and golf course, the mountains to watch the sunset all within 30

comfy beds good air con lots of parking

the gym was small and contained cardio equipment only.

breakfast is still very limited

gym was still closed

rooms were clean. breakfast was great. staff were very nice.

the pool had towels available and the guest laundry room was much appreciated

i had to do laundry

love that it also has a laundry facility if needed

back corner of the parking lot seemed to attract a rougher crowd

was a very nice facility with a comfortable pool and nice working barbecues

no self-laundry facility

they definitely need to have quarters for the laundry machine

laundry facility is also available on the 3rd floor which is great for families with kids

the pool closed a bit earlier than the kids wanted it to so that was a bit upsetting.

my kids like the swimming pool

laundry, free breakfast, security cameras, nice people, pool, jacuzzi, fire pit

breakfast was great. loved laundry facilities. staff was very helpful and nice.

loved the free breakfast, free laundry facilities, fitness center, and the social evening food

use of laundry facilities free

had everything you could want like pools gym grills and free laundry. great breakfast also!

i liked the laundry and the gym

facilities (gym, heated pool, laundry, other stuff), nice room, good shower

the lighting was bad, the laundry facility out of order

i was put at the main exit from rooms and under staircase and across from maintenance and laundry

laundry was broken but that wasn't the hotel's fault and the staff directed me to another laundry

the housekeepers/laundry staff were working hard, definitely making the place clean

i loved the the laundry room on-site aswell

being able to do our laundry while there was a bonus

rooms were clean and comfy got my laundry done for free at the guest laundry room

everything was comfortable and they also had a laundry room for guests

they were so helpful they saw us drenched and told us there was a laundry room which i didn t not know

access to coin laundry is also convenient and not too expensive

9:30 i went to breakfast and the eggs were replenished with plain eggs not the yummy eggs the others had

breakfast - lots to choose from

were a few ants in the kitchen the following morning

laundry facilities limited and in poor condition

location, shuttle to legoland, friendly & helpful staff, laundry facility.

laundry room didn't have any signs or directions of use

laundry room was so handy to use

given room next to guest laundry we should have been told to expect a higher noise level

they should also communicate to you that you will need to buy laundry detergent ( there was a container for

pools and waterside great for my kids ages 2 and 6

best kiddie pools. warm customer service. beautiful grounds. no complaints at all.

the ground are lush with tropical plants and depending where you are you also see the golf course in the back

the pool is so much fin for the kids and the poolside cafe has some great tasting food

rniture, decor, and kitchen) was more updated than photos posted online, so that was a pleasant surprise

we used the outside grill several times on the patio as the kids swam in the pool

i liked the rooms had a kitchen

breakfast was excellent

personal shower and tiolet and tv along with living room a pull out sofa and tv and with a full kitchen and a

they have a laundry room which was a plus ($1

liked the layout of the room, separate sitting area plus full kitchen makes it complete for families with

the free breakfast was great and the pool and gym were so nice

the free breakfast was great and the pool and gym were so nice

i liked the gym facilities and the free coffee at the entrance

no laundry service

nice lounge area with fireplace, heated pool, laundry services and small gym

nice clean laundry services with 2 big washing machines and 2 dryers

wifi is really bad

ended too early; no room service; short staffed; sofa bed was really springy, but luckily the kids didn t mind

great access to free laundry room and powders

unfortunately did not have time or opportunity to try the restaurant or golf facilities

the hotel was great. we loved the pool, but we wished the pool bar was open a little later.

the hotel was great. we loved the pool, but we wished the pool bar was open a little later.

spa was unremarkable and overpriced. restaurants unremarkable and overpriced

when i tried to ask a question about what times the poolside bar closed the short blonde girl at the front desk

of all, inaccceptable loud airconditioning second, cannnot believe that the hotel bar closes at 11

beautiful well maintained grounds - nice pool area - tasty breakfast and very good lobby restaurant food -

sushi at the bar was excellent but only offered at night

use of the restaurant in the off-site golf club and having a free shuttle to take us to and from the restaurant

available (free parking) tv channels do not work hot water was inconsistent and going in and out laundry services

staff were helpful, there were laundry rooms

we had to throw out our own trash in the laundry room trash can but it was always really full and it wasn't

comfortable, spacious rooms; nice staff; good laundry room.

nonetheless, happy to have the laundry option, as we may have gotten in poison oak earlier and didn't want to

it was handy having a laundry room we could use

good breakfast, good laundry

called front desk they said i would have to wait till morning for fresh sheets when they do laundry

free breakfast exceeded expectations

the area is nice and safe, free parking, free wifi, cookies, coffee and water available in the lobby

my room was near the guest laundry on second floor so not sure if that had anything to do with it

pool was small and to open to the public to see not a whole lot of privacy

the parking lot wasn t easy to get in & out of due to it being behind in & out.

the breakfast was excellent. good food and presentation.

close to the freeway. free breakfast, parking, wifi. extra friendly front desk.

coin laundry room (though i didn t use it)

no ice or laundry

many were loud and had no problem relating their dirty laundry to the rest of the world

very kind staff. the best of this place. complimentary laundry.

rooms have been remodeled and the hotel now has vending machines along with ice machines and laundry

the gym is open 24 hours a day as is the laundry room which is very easy to operate

lots of power outlets; fairly quiet room was nice; breakfast was very good/plenty of choices; laundry was very

the pool area could have had some nice cushions on the furniture.

if only the lobby bar was open for an option to enjoy a nightcap in the evening.

if the restaurant and bar were available.

was clean inside and out, laundry room was nice

pool was very dirty

because i would be locked out, pool was closed

lied, about get my refund and there false advertisement for having a pool available jose the clerk when i checked

great housekeeping !!! they are pet friendly !!!

breakfast, the options were not suited for a diabetic.

early in the morning residents shouting out loud in the parking lot.

ample parking spaces (not many shaded, though) good cable tv menu

breakfast was more like a snack!

comfy bed, plenty of parking.

laundry room does not have air ventilation

please bring your own linens, the laundry lady must have paid out if her pay check for the towels and wash cloths

like that it had a laundry room so i can get things cleaned before i could went home

had good laundry facilities

they have a laundry room to

most frustrating is that the laundry is only available 9:00am 9:00pm

laundry room needs updated

the laundry room should be in the middle

was charges 300 for my stay 100 for deposit i was next to a laundry room children everywhere charges twice for

hot water 4+ days un secure laundry tv controller didn't work wifi password first one didn't work

24 hour pool and hot tub

decor, location, staff, 24 your pool!

really enjoyed the shuttle to the beach it was nice not having to drive myself anywhere

room service food was horrible

the twenty/20 restaurant way understaffed but staff was nice doing their best and our call for room service

the free laundry

fact there was 1 laundry out of 2 hotel and only 2 washers and dryers and it closes at 10

free laundry facilities so i was able to wash all of our clothes before leaving

kept asking them to restock the soap in the laundry and they never did

everything was great until 11:45am when the laundry truck pulled up in front of our room

are assigned to a horrible room close to laundry

ended up having to stay longer in san diego than planned and needed to do laundry

beds, large rooms, good breakfast (room service), starbucks coffee pods in the room, very friendly and accommodating

neighbors on all sides and above us, coughing in the middle of the night or arguing with their kids in the

private legoland entrance! wonderful kids pool! lovely staff!

the legoland shuttle drivers were so helpful and nice and the private entrance was nice and quick to get in

the pool area was clean and children friendly for families

pools were fantastic and spacious and the food from the bar and grill was tasty and quickly prepared

always we love this resort relaxing, 3 pools area and jacuzzi is safe clean and so much to do

when you have kids it s always better to work out before the kids wake up to start the

love staying here but close ice and laundry rm to soon

fact that i've machine and snack machines and laundry room are only available from 9am to

laundry soup was empty maybe sell from front office

no spa and it's $4.50 for one load of laundry!!! that's kind of expensive!!

laundry facility

they said he was loading his laundry

there js a pool for kids and one for adults, a small game room, laundry, bbqs etc

no room cleaning servoce during stay. no laundry machine in the room

be great if there was laundry in the units a small washer/dryer stacked on top does not take that much room

is no washer/dryer in the rooms here, instead a separate community laundry room

not sure if someone had a pet before we arrived

i'm actually looking forward to coming back with our own kids

the kids pool provides hours of entertainment for the little ones

there is only one restaurant on the property (all bar food), and no room service

there is a pool with splash pad for the kids along the activity center & arcade

i m not sure but i think he was screwing with the laundry mat change machine, he was in there way to many

wish the room came with a laundry bad for the used towels

they had a laundry room on the property

the area by the laundry were unsightly though

the housekeeper people very rude plus a woman who is in the laundry the lady it's super rude

my room was right across from their housekeeping laundry

limited laundry machines. only two of each.

no towels, fire in the laundry room, dirty pool, cardio machines in gym not working, elevator broke down but

laundry and breakfast. the hot tub also

laundry on-site, this was a big deal i would've loved to do my laundry on site which was a big

like a bigger laundry room with vending and change

and i liked the laundry facilities

laundry room only took quarters to wash and dry who carry s change

the hotel is next to a freeway, a little hard to find, good pool, laundry, good staff, nice suites w

you had to reserve the pool the go inside limited on trash bags never came to pick up our trash laundry is in

beautiful rooms, great. breakfast and thank u for the laundry rooms

had to use the laundry

laundry room and the gym were under construction

the laundry room needed some cleaning

there is also a coin laundry, gym and pool area with hot tub

etc needed clean during stay, laundry was not accessible due to refit (not a major

laundry could be a cleaner and better ventilation

onlt one laundry room and not conveniently located

laundry room was out of order during our stay due to the washing machine being repaired

the self-service laundry was an added bonus too

i wish i was told in the checkin that i can get a fresh set of towels from the laundry

laundry had been left outside our door when we arrived and nearly in the way of us getting in and

next to a laundry room, a bit noisy.

guess it's the manager with a condescending attitude and the laundry room was all out of order

laundry machines looked a bit beat up.

i liked the laundry area, too

breakfast options. working laundry soccer tournament had to wash daily

guest laundry was broken/ out of order

grounds were messy, littered with bags of trash and linens were piled everywhere from outside of laundry room

big and clean rooms, breakfast is good and wifi available for free.

some areas are being neglected-stairwells and the exit near the laundry is blanketed in lint

i left 2 shirts for laundry and instead of collecting them the next day

came during the corona virus crisis, so no pool/hot tub/spa/gym

we called repeatedly for room service and no one answered

horrible wifi - impossible to stream your own movies from the ipad

appreciated the laundry room at very fair prices

and huge rooms with sea view, multiple clean pools, not crowded, additional comfort facilities (laundry washer

bed is very cozy, there is a sell helped laundry room on the same floor

needed more laundry facilities.

there is so much fun things to do on the resort grounds for kids (mini golf, the playground) and i love that

great drinks at the pool and friendly staff

tiny pool overpriced

really cool property. tiny pool. rooms are nice but lot of walking.

the pool area and fire pits were amazing

excellent breakfast and cold pressed juices

night put in room over laundry - washers and driers all running from 0530 am very loud

staff, food, view, guest laundry, fitness center

laundry machines very old

the gym wasn t open

we were able to have a late check out no problem. towels for the beach.

also, the laundry facility doesn't have quarter changers

ease to public transportation, nearby restaurants and a laundry facility on site.

we couldn t use laundry room and coffee service due to the construction.

they work hard and it shows laundry is a problem for them

there is a kitchenette in the room but nothing is provided so it's kind of a waste of space

we used the laundry room and during the wash cycle, the washing machine started smoking and there was an acrid

the suites with kitchen, 2 bedrooms, and laundry are so helpful when traveling with kids

they were cleaning rooms, there was bags of dirty laundry, vacuums and trash alongside the walkways

there is one laundry room (it has 4 machines and only takes quarters, there is no quarter machine

bed full sized bathroom, 2 closets, very private, fully stocked huge kitchen, 2 chair island, and laundry machine

for our stay - close to everything- quiet area - trains passing by did not bother us at all - laundry facilities

in the bathroom, door key cards had to be reset everyday, no availability for personal laundry, swing pool was

was rude, we had no towels after a day at the beach because maids didn t have time to do the laundry

ac , no laundry ( it was closed ) , no ice , cockroaches

we move into the new room, there's no bugs but we still had to wash our stuff on hot at the laundry mat they

it even had a laundry room on-site

laundry room hours were bad for busy families

super clean, very friendly staff, quiet, comfortable bed, the laundry room was a great

service, clean rooms, shower had soap dispensers (not the chinsy little shampoo bottles), laundry room (great

two laundry rooms with wash powder and dryers were very much appreciated

my first attempt at checking in was met by a gentleman that said he is in charge of doing laundry but also

was only muffins and granola bars with coffee or tea, not much of a real breakfast and the laundry area was

room was clean the jn house laundry is a big plus and the staff was polite and respectful as the house keeping

also top notch laundry facility

easy to get to, good room features, everything worked great, front desk always helpful, nice laundry facilities

convenient room, laundry facilities, enough parking, good location.

laundry room on site

easy to do laundry and not expensive .($4,50 washing and drying).

no quarters were available for laundry facilities

it was easy to do laundry in the coin-operated machines

quaint sitting area and even a place to do laundry

laundry facilities were very helpful.

breakfast, parking & laundry on site, close to bar & restaurants, clean soft beds

we used the laundry room provided which was a nice addition

the room was above/near the laundry so we heard that and the air conditioner in the room was very loud

breakfast was brown bag take and go. guest laundry facilities were discontinued

laundry room is out of order

no laundry

lot was in need of repair and there was no on-site laundry, but laundromat across street

no laundry room, so had to use laundromat in the shopping center across the street

laundry facility is very clean and convenient as well

the kitchenette served us well. nice size refrigerator for our food and beverages.

great location, breakfast, aross the street from lazy acres. awesome store

went to the gym and it was pretty good, other than not having any wipes to clean off the machines after use

when i checked in at the hotel they charges me $15 fees to use the wifi and breakfast

laundry machine was f working

they also have a small laundry room

laundry room

small breakfast room, broken laundry machine, shower problem.

all of sudden i feel and hear a noise not the house keeper but another lady threw sheets down to laundry cart

zack in the small bar area was knowledgeable, friendly and patient

we booked their largest room which was shown as a cottage, with a full living room and kitchen

time very late, and was put off from the previous evening ordering room service and being charged $50 for a

and bar closed sunday to wednesday so couldn t have breakfast or anything

casita's have fireplaces and always had wood piles around property in the past, but our room had one presto log

laundry facilities

close to the freeway. laundry room was available. not too far from downtown.

laundry facilities was too expensive and never available

nice to have laundry room onsite.

pool and jacuzzi were well used and loved by my child, free parking, complimentary breakfast, laundry room,

hotel has no structure, dirty laundry, very noisy and no breakfast

clean, kid friendly, heated pool, self serve laundry, location, amazing staff, parking, breakfast, comfortable

broke but they replaced the same day and the staff was always friendly and responsive, laundry on premises,

the staff were very friendly and one even took me to the laundry room and explained how to use the machines

i also used their laundry and it was nice and clean

in addition the laundry and station for the maid service was directly across the hall

secure parking, clean rooms and awesome housekeeper

very clean and quiet room. plenty of parking close.

the pool looked very clean and sparkly

location. its premises. the swimming pool.

the laundry was

very clean facilities. friendly staff. i liked being able to use the gym while on vacation

bar was always empty as was the pool area so it was a bit dull as i was on my own

having a bistro, starbucks and bar downstairs was awesome

the room was able to be made very dark (which is great), but i was traveling with kids

close to downtown area of carlsbad, area kept clean and neat, and laundry machines easy access

laundry machines were accessible all night, along with vending machines

they have a pool and laundry facilities

laundry room was great, staff was very friendly and helpful

many times: know what to expect: laundry machines could use a bit of cleaning/upgrade; (many construction

the laundry facility really came in handy as my husband and son completed the 10k mudrun at pendleton

great breakfast buffet and accommodated my special needs request!! thank you residence inn!

pool was a disappointment

breakfast didn t offer items for someone with gluten allergies as they have in the past.

pool was cleaned daily by staff and we loved having a private bedroom and kitchen.

gym, laundry room, free breakfast, free wifi, small snack/food market in lobby, free showtime &

got put in a room directly across from the employee laundry room and it was extremely loud

the hotel had laundry facilities which was helpful since we were on a longer vacation

good laundry facilities too

gym was good

to do a single load of laundry (wash and dry) will cost around $5

there were boxes on the counter and a door was open where you can see bins of dirty laundry

24/7 if you need quarters for the onsite laundry or dishes

hardly a breakfast and the check in process a little dicey as the staff was airing their dirty laundry between

cheap, comes with small kitchenette. laundry

our room, on the ground floor, was on the route to the laundry

sorry there was no laundry available for guests not staying in timeshare's.

downfall was no laundry on site which wasn t a total bummer because i knew that going in

pool was 82 and there is a jacuzzi for adults and another for kids

only complaint ever when staying here is the wifi never works :( aside from that this hotel is amazing and clean

gym was nice

complimentary breakfast was provided

so if we want to use the bathroom when my kids are sleeping, we had to do it in the dark or wake everyone else

excellent breakfast with a nice selection.

the breakfast was very convenient considering the pandemic

needed quarters to do laundry none at front desk had to walk to seven eleven to get change

needed very fresh and well stocked lovely deck area to sit and watch the beautiful sunsets handy laundry room

it would have been nice to have a filtered water station in the little gym.

fireplace in room - nice

booking, the hotel was said to have a small kitchen with fridge and freezer and when we got there that was not

no daily maid service. lumpy mattress. laundry facillities far from room.

laundry on site was a big help

small laundry room...had to wait over an hour for someone to put their clothes in dryer.

laundry wasn't convenient and lack of wheelchair access and uneven roads/high ramps made it

loved the location, amenities (pool, laundry, activity center, beach gear), and layout of room

not all have an ocean view. we have to pay for laundry, price is a bit high.

palms and plants all over the patio, pool beds, grill, places to relax and to sit for barbecue, laundry, fitness

was in the ideal location opposite the beach, was very clean and perfect for our needs with a laundry room and

laundry room is small , out of the 3-4 machines only one worked and it was constantly occupied

front desk woman rude and lazy. laundry is expensive.

the view, the breakfast, beach valet was so convenient. very close to village

pool is heated with surrounding fire pits

the continental breakfast was delicious and imaginative

front view, pool view and wind protection, helpful staff, close parking and location to downtown

breakfast choices are average

hot water system was slow to warm up; microwave was in a common room; “laundry services” means offsite

no laundry on-site

beach gear and bikes are provided along with a very reasonable laundry service

even though the property is on pch, the rooms are very well insulated and you can’t hear a thing

charming and clean cottages. fully stocked kitchen and bath. easy check-in/check-out.

spa/spa pool area is under construction

stunning, beautiful resort, excellent restaurants, great spa and fitness facilities, staff welcoming and friendly

the room service staff spa all the little details.

the room service staff spa all the little details.

spa pool: great food & service

no laundry room

pool

breakfast was included, no free wifi, the channels on t

plenty of free parking

and if i wasn t charged that extra 100 for no reason i probably would have spent money at the spa but i had

love the decor in the lobby and love the laundry

laundry facilities ,clean rooms and easily accessible from the freeway.

very nice hotel, property well maintained. pool, fitness center and laundry all came in handy

i disliked everything but the hot tub and the laundry room

pool, spa, gym and laundry facilities

convenient and quiet. good for a couple of nights. laundry facilities were clean and useful.

it is also a nice feature to be able to wash laundry while soaking in the hot tub to wait for it to finish

needed quarters and there is a coin shortage in the us so couldnt do laundry but some hotels have card access

on site laundry was nice to have as going to the beach is messy

rooms, breakfast was fantastic, laundry facilities excellent, gym awesome

from the concierges to our bar tender

good wifi

spa closed

parking situation for hotel guests is difficult as they share with golfers. not enough spaces

great the only downfall was that the jacuzzi was luke warm and there were kids in the adult only pool but other

had a laundry room which was convenient

laundry room, i highly recomened not staying here because of that mess of a situation

staying here for the location/vacay to san diego area- you probably have a wedding to go to or kids soccer

no wifi password was given.

the pool and hot tub was

was working there didn't know anything and he didn't have any staff to clean the rooms or do the laundry this

everything else and they got a laundry mat very convenient

laundry facility are out of order area is dirty like mexico

we left at 5:30 am, bagged all of our belongings into trash bags and immediately went to a laundry mat hopefully

room floors had lots of dirt, laundry machines where not free to use

went to do laundry and the machine didn't work properly

laundry may or may not work dispenser may or may not work you have to figure that out i went on

fire sprinklers leaking in at least two floors, next to laundry machines

there was coin laundry machines available and vending machines and breakfast every morning

room was located next to the laundry room

amazing location, free laundry use, balcony, ready to go apps on tv

our condo was fully stocked with all the basic essentials and loved that they had a clean laundry room with

we cleaned up water on the kitchen floor twice

very clean, well equipped (kitchen, etc)

i was able to get an early check in with no problem

us a bit about the door from the hotel to the garage being propped open, but we understood the laundry needed

having the room right across from the laundry. having a balcony with no view.

laundry service provided is the worst experience, the staff in the front desk never help me to

housekeepers & laundry workers, very friendly

for a top floor room and did not get one and was put at the end of the hall next door to the laundry room

the closest coin laundry is a 7-block-17-minute walk away

great boutique hotel. there's no pool, or gym or

no pool, jacuzzi, or gym and the hotel was fairly small (no more than 40 rooms on two stories)

location, price, beds, tv, wifi

was a bit loud and wifi was very slow would ve been nice to have at least one window to open

and pillows, large hot tub, 2nd bathroom in one bedroom unit, equipped kitchen, free use of laundry facilities

laundry was very useful

not to mention a fitness room, sauna, bbq's, plenty of outdoor seating and lounge chairs and laundry facilities

good laundry room

the laundry, fitness facilities, and walkway to main lobby could not be used from 8:00 am-5:00 pm which

noise of the elevator that kept me up at night and also the laundry room was under me and kept me up

asked for inside room looking at pool but location of room was disappointing

were there for a soccer tourney and i chose the hotel because they were supposed to have breakfast available,

the bar was not open

we did not have breakfast there

on-site parking is ridiculous. no self-service laundry, snacks are over-priced,

they provide games around the pool area for the children and adults

loved the comfortable beds & pool area the most

didn't realize it was a pet friendly hotel, big dogs at dinner/bar not for me

very pet friendly but super clean, huge pool with awesome hot tub and outdoor fire pits

cold water machines by all lifts and guest laundry facilities

of water/ice for traveling athletes, laundry facilities and cost and issues with elevators being crowded and

ocean view pictures were misleading as much as i paid for the room should not have to pay to do laundry didn't

absolutely terrible wifi connection and had work that had to be done

they got us an early check in time & when we had the room next to us fighting at 1am they has security there