us with so many things during our stay, including booking incredible activities and sorting out laundry

the pool was refreshing

the room was spacious and stylish, with a great shower, very comfortable bed and excellent wifi

wifi had some issues on our first day - there had been a tree down on the router which caused some

parking, location, confortable

room was cleaned everyday and laundry service availability was a plus

we got a load of laundry done for $9usd

very clean facilities and optional laundry services

friendly staff, great cabanas, beautiful pool

wifi not available in the room, only in the common area.

the staff really strived to keep the customer happy and the laundry service were not expenses and rapid

beautiful lush grounds, friendly staff, nice pool area, good food, fast laundry service

the laundry service of the hotel is terrible

the kids enjoyed relaxing in the living room and the teens enjoyed the strong wifi connection

bar right behind the eating area was a problem with drunk clientele

rooms were small. road noise and dogs barking were a problem. wifi not real good.

the hotel has a nice pool, and a nice restaurant attached

the food, the drinks, the pool, the staff. everything.

staff was very cordial and helpful. drinks from the bar during happy hour were good.

place with barking dogs day and night

he showed us types of rooms,pool,botanical garden,restaurant, bar and wine cellar

every single tour, transportation, room service request is all made through the hotel and can be made through

very quiet and peaceful resort with a great restaurant and bar after a long day of exploring all that san

very peaceful, spa like

room service is super nice and the rooms are very clean and have nice touches

she redirected us to an online chat to request laundry service but nobody ever showed up to pick our laundry

light and airy good laundry service

staff were very friendly. pool was great for the kids.

we booked one room through the app and ended up getting a second room for our kids after arrival

pool area is great to relax after any trips, and food (we had breakfast and lunches) is very, very

mold on cieling of shower. cockrotche in room. wifi. ould have been better.

the pool is magical, open 24/7

such a peaceful setting and pool was amazing

from keeping the office open later to ensure we made it safely to bringing us margaritas in the pool

hotel, nice pool, great friendly staff, excellent food in the restaurant

loft was good - steep stairs, but these were fine for us and the kids

loft was good - steep stairs, but these were fine for us and the kids

and accommodating, even collected us from local airstrip for a few $ and also offered to do the laundry for a

the room was very large, comfortable, had great laundry service, air conditioning and cable channels

a load of laundry was completed and returned to our room while we were out

laundry was inexpensive

there is laundry services available if you need and while we didn't sign up for any, the cooking classes

coffee maker, fridge, a/c, laundry, everything you needed

the parking is good and the size of the room is perfect for 2 persons

the air conditioner is awesome, there's a solid wifi connection and the room is spacious enough to have a couch

maxroomz was a short walk away from all the bars and restaurants but in a quiet location, with parking

the room is clean, the aircon works great, and the wifi was nice and fast

the staff was nice and wifi was ok

the beds were a bit uncomfortable and the wifi was out more often then on.

would have been even better if the pool was ready and the roof terrace could be better

wifi was spotty, it came and went, could have been a lot better

laundry is expensive, at 10 usd for a smallish bag and we had about 3 bags worth of washing, but we

we got back fairly late from a tour and reuben helped us with our laundry that evening so it would be ready

situated on one of the main streets (not that there is a huge amount to do in the area) easy laundry service

desk staff were very friendly and helpful, providing suggestions on where to eat, how to do laundry, etc

helped us with laundry, prepared early breakfast for us when we had to leave early to go to our tours

had air con and laundry service

parking immediately in front of my unit. :-)

the bed was comfortable, lots of parking for your car, and the pool is nice

nice bar and pool

was some party or something on the saturday night, so the music at the pool bar was very, very loud

we loved having drinks in the open air bar every night and the food in the restaurant was great

cabins are beautiful and very clean; restaurant and bar overlooking the river was spectacular; food was very

there was no wifi in the room and in order to get wifi, one would have to go to common areas like bar or restaurant

our first night when there was no room for us to eat in the restaurant so we had to eat in the bar and the food

the american breakfast was awful, especially the bacon

they provide quick and inexpensive laundry services, but you should bring plastic bags to store wet shoes (at

the pool can be quite crowded

our family of 4 (kids age 9 and 11) did the atm tour, caves branch tubing, tikal, xunantunich, and barton creek

i love the jungle all around/amazing pool!

our family of 4 (kids age 9 and 11) did the atm tour, caves branch tubing, tikal, xunantunich, and barton creek

good restaurant serving breakfast and dinner, pool to cool off after the excursions

the parking area and the steps .

my family also enjoyed the great food that was served at breakfast and we had dinner there one night, which

allen can whip up some pretty amazing cocktails that were enjoyed by the pool and he did everything in his

the rooms were clean and the pool was a plus too

our rustic family cabin was plenty spacious with a kitchen, 2 bathrooms, a family room, and a large bedroom

wifi can be spotty, but we weren't there to be attached to our devices.

the wifi was very spotty, but to be expected far out in the jungle!

crockery & cutlery, 5 gallon jug of water (refilled free of charge if required), tv, free wifi

great pool and staff were lovely

resort is nestled in the jungle, with beautiful amenities, such as a swimming, pool, and on-site restaurant

the breakfast is very nice. the room is comfortable. wifi connection is very good.

no wifi, pool little dirty

even if you have breakfast included, its only continental breakfast and nothing else from the menu

the breakfast that was

perfect getaway! no phone signal no wifi in the cottages was just perfect for me

location/view was very nice, dinner and breakfast was very nice

way how they organised financials: - they didn t tell us about the continental breakfast which was included