the pool and wet areas are not in good condition

the pool is heated with solar panels and is so well isolated from the wind

we stayed at a villa next to the mini golf, beautiful bathroom, kitchen with microwave, sink, small fridge

wasn t clean when we arrived (8pm) and booking didn t specify that there is no restaurant or pool service

breakfast next to the courtyard was perfect

cold pool. but kids still enjoyed

the staff was amazing !! very profesional breakfast was my favorite

pet friendly

the breakfast is very good and filling

great hosts -- lots of good conversations. great food -- both breakfast and dinner. good wifi

great hosts -- lots of good conversations. great food -- both breakfast and dinner. good wifi

kitchen space from the family

when i arrived no one oriented me to the place, how to catch the bus to town, use of the kitchen, no place to

the breakfast was good and the ground are absolutely serene and stunning

the food was excellent for lunch, dinner and breakfast

many opportunities to sit in front of warm fireplaces, sipping a cup of canelazo

historic property, ample safe parking within the property, excellent service and wonderful staff

oscar did so many fun things for our kids and the manager on duty (i m so sorry i forgot her name

the laundry service, though we didn't use it, sounds great for those who have been traveling

central park of cotacachi, really nice queensize bed and really clean rooms, hot water and good wifi and the

couldn't get the wifi to work, unfortunately

rosa, the breakfast cook, was exceptionally warm, engaging, and helpful--she even took me to the laundry lady

private parking, good location, good value for money

there were restaurants and small eateries within walking distance and on-site parking was available

the included breakfast was delicious and of quality, especially the typical local fruits that i didn't know

ground floor (has lobby, sitting room, resturant, and garden/parking lot access), 1st and 2nd floor are bedrooms

the breakfast was also good quality

breakfast and the bedrooms were amazing

breakfast and dinner was bad and wifi too, definetely not a place for a business trip.

i loved the swimming pool and jacuzzi

offerings for the breakfast buffet were quite limited

i stayed only one night so i couldn t try other facilities as the pool , sauna etc

breakfast was good and location was convenient

breakfast was consistently good

good breakfast with local specialities

good breakfast in the morning

to non-existant wifi, so if you need this, don't stay here

wonderful spa and pool

the food in the restaurant was excellent, the spa treatment was the best i have ever had, the pool area is

but there was no information available on the detailed spa services, nor on the restaurant facilities including

rooms are great. pool area and gardens too.

mine was near the swimming pool spa, and full-service luxury spa every morning was a delight to wake up in

the pool didn't look clean.

the breakfast was good and love the fact they can prepare different types of eggs

the pillow was too large for me. cold water in the sink. the breakfast was simple but ok.

my room had a bad smell caused by the plumbing. breakfast was not great.

to the reception (1st floor), to our room (2nd floor), and to the dinning room (4th floor), the breakfast was

laundry service was very good

the wifi was fast and stable

if they offered a breakfast, everything would have been perfect/

this is the one with the very spacious room--hostel familiar rincon did have a daily breakfast

most are for breakfast and lunch

the place has private parking.

breakfast and lunch is available in the hotel

staff good sized room thoughtful breakfast clean close to bus station accept credit

room only covers 2 breakfasts, had to pay extra for kids

the chef prepared delicious breakfast every morning

experience of the community s festivities - tastefully decorated space - complementary laundry

i was able to do my laundry

the beds are great, the sofas in front of the fireplace are lovely, the kitchen is well equipped and you have

apartment was beautifully clean, lovely beds and a well equipped kitchen

the beds are great, the sofas in front of the fireplace are lovely, the kitchen is well equipped and you have

also the breakfast excellent

the breakfast was good and the

hotel has beautiful tres and fish pond the garden and the pool great

is a very pretty place, with a nice garden and a big pool

privacy. gardens. breakfast.

liked that this property was easy to find, secure parking was easy to navigate to, friendly helpful staff on

and peaceful place to have a drink and read, and provides the setting for the included excellent breakfast in

we enjoyed the delicious and fresh breakfast

location, quietness, beds, shampoo not tested on animals, plants, parking, and staff.

wifi did not reach the room properly

breakfast was awesome

we made friends with her:) she turns on jacuzzi, steam bath and pool if you want

room service every day

excellent breakfast with big bowl of fruit, different every day, eggs, ham, cheese etc

the price was a right, nice breakfast, fruit, eggs, delicious juice, toast with cheese and ham, with coffee

staff attention excellent food quality - breakfast & lunch (vg 3 course lunch + a la carte) pleasant open spaces

the heated pool was a treat in the evenings and gerado gave us a fantastic guided walk

tiles in pool and room shower floor (no grab rail) no room tea/coffee facility, although advertised on

there was a generous breakfast and tasty 3 course dinner of tipico food

quiet, in the beautiful countryside, fires every night, super warm swimming pool, a turkish bath

dinner experience was great, after that a home local drink sitting in front of the fireplace

good parking

comfortable room with a good breakfast and free car parking

free breakfast was very elegant and created with care

secure parking for our car

pastries at breakfast were'nt fantastic

furnishings, the bath, the breakfast, the staff, the location, the fact you park inside - all

quick and excellent laundry service

delicious breakfast included and tasty food at their restaurant

the breakfast was adequate

the nice woman minding the night watch offered to open the kitchen and make us some sandwiches

and the staff are great and so is the breakfast and the restaurant and it's only four blocks walk from poncho

llo a la plancha) was nothing special and no option of boxed take-away breakfast for early

it is a spectacular art gallery, restaurant, spa and resort tucked away inside private grounds

wonderful bar and dining spaces, again full of ar pieces to contemplate

parking is far from the hotel

great breakfast and location, 3 blocks from plaza de ponchos

the breakfast was delicious, and i really appreciated staff making coffee for me at 7:00, as i get up

breakfast was good

breakfast was ok

they serve a wonderful breakfast, provide laundry service if required and they also arranged tours for us

we did a hike on a rainy day and the hotel took care of our laundry including our running shoes at a very

wifi connection in the hotel room (room 207, july 2022): the room we booked was supposed to have a

pet

the wifi didnt work very well in the room and even near the router it was a bit slow.

shower had water squirting all over the floor with no way to clean up (not enough towels and no room service,

nice staff, good breakfast and the room was clean and very acceptable

front desk staff were very nice and the breakfast was lovely

great location, the best breakfast.

only suggestion for management is to vary the breakfast offering

location for the market, breakfast was wonderful

we also did our laundry there and it was very efficient

the arranged to have my laundry done, a driver for an outing, and anything that we requested, they provided

breakfast was good, box lunches were more than i needed and there is an extensive reasonably priced

morning breakfast of eggs and rolls and coffee/tea was tasty

unfortunately it was located right above the ventilation shaft of the kitchen, so we had all

the tried to charge me $15 to use a disposable laundry bag.

breakfast was extremely simple for the price, they should have products with a better quality and

breakfast. it could be better range of products for a buffet.

the breakfast was well done with good variety

breakfast was very good, particularly the freshly squeezed orange juice and the cheese scones

included breakfast is excellent and in a beautiful room

the cottage was very comfortable , included a fireplace

right behind the great breakfast and delicious coffee

are very comfortable - someone will come over while you are at dinner and light a fire in your fireplace

two minor recommendations: to change the bathroom curtains and to offer gluten-free options for breakfast

our kids didn t want to leave and enjoyed the amenities from archery to the swing zip line

paper thin walls. put all the kids together and separate from the adults only groups.

the price i felt like i didn't get what i payed for in terms of room service and amenities

the cabins were very comfortable and they had everything i needed from a fireplace to a jacuzzi, of course that

and other services like wifi all working it has been a real pleasure after the meal to have the fire lit up in

our cabin had a fireplace and was very lovely and cozy

breakfast was simple and good tasting

i liked the individual cabins and the spaciousness- living room with fireplace plus bedroom

breakfast was supposed to be from 7:30-8:30 but we got no response from the owners in the morning

beds sunken and not comftable at all, noisy barking dogs at night, food was bad so we skip breakfast and left

the breakfast was outstanding and plentiful to help us start the day

a fire in our bedroom fireplace and cozy hot water bottles in our bed each chilly night made the end of each

a perfectly rustic place with wifi and movies to watch

breakfast was good and abundant

especially the pancakes at breakfast

nice breakfast

views, the walks, the indoor pool and jacuzzi, amazing dining with spectacular view on lake and volcano, the

breakfast was great, location was very picturesque but difficult to get to!!

breakfast was great.

wifi access was spotty in some places, but staff were working on that