the laundry service is very expensive

incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two

shame no night bar for

foyer, bar a bit cold in winter.

advertised association with a spa but the receptionist just tossed us the name of a spa and would not speak to

automatic laundry right in front of the hotel door if you need this kind of service

that, the price was fair the rooms are big, but old the stuff was great there is an automatic laundry in front

the place had a pool, gym and the staff were very kind

rooftop pool is extremely small, the picture is greatly misleading, the lobby bar could have had many more

pool great- just a plunge pool - so small but kids loved it

5 star hotel in centre of attractions, nice breakfast experience

the breakfast experience is a concept that we had not seen until now and that we loved

your fault , but a bar opposite open until 5am and noisy from the street

breakfast experience was great

the food for both dinner and breakfast was top notch

the staff, the location, the food, and wifi were a1. the room and bathrooms were spotless.

wifi was horrific

location excellent wifi good.

wifi

good wifi and friendly reception

very good location. pet friendly hotel. comfortable.

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

the wifi was not working

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking

view of the cathedral from my window was lovely, wifi was good

location, price for pet to stay, dog treats and bed provided, keyless access, response time from staff via mobile

it was a big perk, that this place is not only a pet friendly, but also - they got their beds, bowls and snacks

hotel rooms walls made of paper, if you have kids or planning romantic stay, please be prepared to be heard by

don't mind the idea of there being no staff but at least have a leaflet with breakfast time, wifi password,

rooms, and was given adjoining rooms so the kids felt safe

both hotel restaurant and bar were really good just a 10 minute walk to the main square

to corona no restaurant open and the food option for room service was not very attractive

could not believe how good and cheap the hotel restaurant was evening meal and breakfast were

we like to go to dining room for breakfast pity room service only maybe (covid restrictions)??

the room was spacious and right in the center. receptionist was kind. wifi good hot shower

clean, comfortable, good wifi

location. wifi. staff spoke good english. friendly.

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve

wifi was free but

location, right in centre of salamanca (with underground parking a real bonus as we arrived by car)

possibly parking is very narrow into carpark. some noise at night from local bar or restaurants.

location, rate, staff, spacious room & bathroom, balcony strong wifi & parking if required

in the centre of old salamanca, our room was large clean and comfortable check in was easy and parking was

the wifi simply wasn't working in our room

a great feature of this hotel is the self-service laundry downstairs

pet friendly, staff, confort, location.

reception staff chewing chewing gum while serving the customer - no wifi - no parking - no toilette brush there

excellent location, pet friendly

wifi was good

the best thing was finding a self help laundry just around the corner to catch up with my laundry

poor accessibility, small rooms, restricted use of elevator (in use by staff or laundry).

a clean basic room. wifi was good.

the wifi was excellent

com website mentions availability of breakfast, but no mention of it being in another location

the need clearer instructions about getting a key to enter the spa area.

good location in a beautiful historical building, underground parking, pleasant bar and terrace.

gym is okay, sauna, jacuzzi etc, wonderful amenities

die to covid certain facilities were closed, so missed not having the bar or cafe available.

book this hotel only because it was advertised as having a gym, the gym has actually been closed since march 2

wifi works great

location was excellent great wifi

the laundry prices though listed were pretty mad

wifi was a little spotty

pet friendly

the scent was overpowering, especially for kids and pets

, ability for late check out made possible

i was staying with my two kids, 6 and 3

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

plenty of towels which is a big bonus when travelling with kids

expensive additional fee for a pet

hotel charges 15 euros for pet staying and then charges an additional 25 euros for extra cleaning of the pet

within a short walk from many tourist sites, restaurants, markets, cafes, metro and laundry

the laundry was ripoff 4items 58euros

the gym had very few machines in working order, very poor

chose this hotel because it had a pool and gym

we travelled with kids, 7 and 1 year for christmas holidays

great breakfast that will set you up for the day great spa for the extra touch of luxury

wifi is extremely poor, disconnects all the time

evening food not available until 20:00 so not suitable for children (including the room service)

poor wifi

room service brought wrong food and basically shrugged it off

laundry room and no resturante, only for drinking basic things and a dinning salon with microwave

stuff, good location, close to supermarkets and commerce, very close to laundry machines, etc

we had our dog with us so was great that we could eat breakfast in the lobby

wifi is strong

confort extremely confortable bed parking and lift from parking to your floor pet

the price of laundry was a bit high.

we d been travelling around so asked about the laundry service but the prices were very high - 6 for a

for laundry were poor

hotel was understaffed the receptionist was the concierge was the room service attendent and also was acting as

no 24 hours room service and no bar at the lobby in case you want

went down to the bar just after seven pm bar was closed for the night and no food availailable

she gave us great suggestions that made salamanca fun for the kids - it made our stay so much better

good location for kids as park nearby but old town close too. parking in small garage for a fee.

kids were hyped about double beds bunk:) staff was friendly and had reasonable english

nice people. we arrived late and they offered us a late check out without asking.

were shocked by the charge of 288 for a very small amount of laundry - 22 for a polo shirt

i liked the availability on site of the ev charging station

options in the bar and restaurant if wishing to have wine by the glass

even provided a small dog bed that our pet used upon entering the room

extremely accommodating even when arrived very late with a pet

the wifi was slow and bad

wifi a bit erratic

bar closed on our arrival evening, but i managed to persuade the bar person to sell me a bottle of

the bar was closed when we got back at 11

wifi signal weak in room

i couldn't use their wifi.

exceptional breakfast, room service and room.

the residents bar was a welcome addition and the staff made our experience exceptional

a gorgeous gym

the beds are amazing, the rooms have a large smart tv and the room service food was also good

great breakfast and very helpful staff

location functional but comfortable room large bathroom spotlessly clean excellent breakfast all fresh ingredients

nice breakfast selection and savings in the car park near

fast wifi

location, comfortable room, breakfast

clean and warm room. good neighbourhood for food. convenient for laundry.

very nice breakfast

the lobby was beautiful with a bar for drinks, coffee with a friendly staff

we enjoyed also the swimming pool to refresh ourselves the warmest days

pool wasn't open and sitting areas a little dark, but didn't detract from our time at this hotel,

very good view from the room. perfect swimming pool.

wish the pool had been open.

clean, good location, great pool, good wifi and air con

patient and kind with my son and was very helpful to try and get my ipad connected to the wifi

wifi: free and worked well from our room

has a swimming pool

all fine. staff were very helpful about getting our laundry done in time.

good wifi

downstairs had a great cafe bar area for coffee and croissants in the morning and a glass of wine at night

early check in was permitted and the secure underground car park was excellent

welcoming staff in both the reception and bar area

i suspect got caught up with laundry

of tea & coffee aming facilities, meant we had to purchase in cafe or room service

breakfast was not good, choice limited, crisps are served with everything even room service

elegant decor, cool pool, amazing views

kids have places to run around and a pool is open in summer

the dog cannot be left alone in the hotel which should be normal for everyone traveling with a pet

motorway, close to tourist attractions, directly opposite the parador (good neighbourhood) and pet friendly with

they are pet friendly

the beds where great,the staff was friendly and helpfull. air condition and wifi. good value

the bed was very comfortable and the pillows were just how we like them, we travelled with our pet dog and

) wifi signal strong and stable 2

spa is not working since covid

the room was spacious. there was access to the pool. very helpful personnel. large free parking.

a note in room with password for wifi would've been helpful rather than asking at reception when you arrive

pool was nice, the location great next to an aldi and dia

the pool clean and with service

and comfortable well-equipped room and bathroom, including free toiletries, in hotel with lovely pool and garden

were not enough beds at the pool and we didn't find towels there

outdoor parking a bonus as we have a large car which struggles to fit in spanish indoor car parks

free no site parking

restaurant and bar always clean and tidy

the restaurant and bar staff could not have be more accommodating

1 ev charger in the parking and 2 in front

breakfast expensive. no special price for kids

wifi: free and worked well from our room

underground secure parking wifi

everything at the same location hotel restaurant bar

the parking under the hotel was able to give us security when the car was

good shower, good beds, secure parking underground if needed,

extremely comfortable bed and goof wifi

staff was a little rude about using the spa/room towels for for swimming pool and for outside area

breakfast was good, bar food dinner was very good. room and bed were very good.

we did not have time to play golf !!

gorgeous hotel, overlooking a golf course, but a bit like the marie celeste

spa was excellent

is a gym but it's small, not all that well-equipped (a few machines but no loose weights) and you need

spacious room. beautiful pool area.

although the pool& gymn were closed during our visit they looked very good

beautiful location lo lovely swimming ud83cudfca pool lovely little cafe restaurant on site food lovely

the location close to the motorway, the facilities including easy parking and the large swimming pool, the size

right on the motorway and petrol friendly with good safe area to walk around in..

nice friendly bar staff outdoor garden for doggy and parking easy on and off the

there's a petrol station on site with cheap fuel & a small shop open 24

secure parking for a motorcycle

location friendly staff comfortable wifi

an excellent stay. very welcoming. pet friendly. a really special location.

breakfast was amazing and we did room service in the evening from the cafeteria menu

loads of parking

nice rooms, super breakfast buffet and the dinner, lovely pool

nice rooms, super breakfast buffet and the dinner, lovely pool