30am the laundry man woke me up when he knocked his large trolly

wifi connexion was horrible

the bed was so comfortable. also the parking was safe & near my room. breakfast is good value.

great value for money. easy to find location. good parking. friendly staff.

parking, the price is great, the staff were and always are very friendly

would be great to have laundry service at this hotel

also, there appears to be a guest laundry room, but there is no guest laundry

hotel was very modern and had nice facilities like a laundry room, exercise room, and of course the pool area

granted us late check out 4pm enabling us ample rest/sleep and would certainly be back

free parking

loverly setting in grounds, beautifully decorated, lovely ambience. large rooms. good parking.

just the tiniest point - the bathroom was equipped with every goodie one could want, except for a bar of soap

very comfortable, fridge in room and very easy parking

it was very handy for the ferry terminal without the hassle of parking in central st malo

secure parking

the door to our room squeaked really badly and the mini bar was terribly noisy

parking on site too

nothing! the parking was fabulous out the back of the chateau off the street

the bar was more of an empty corner with a table

old but befitting for property wifi never really worked but staff apologetic and stated always was a

our room also had the cleaning station and racks with laundry outside the whole time, all fine as not in the

comfortable beds great overhead shower good wifi and

good breakfast

toilet floor dirty. room service food menu very limited.

terrible room service food - microwaved in a strange glass jar! very expensive as no restaurant.

being able to have laundry done was so helpful

free wifi and code supplied to open front door after hours

the family room was great, the kids loved the bunked bed and we appreciated the large double bed

kids loved the bunk beds of the family room

the kids loved the bunk bed

laundry facility?

fantastic location, great breakfast and friendly staff

breakfast is good, with diverse options

and a super breakfast in the hotel before we set off south in the morning

carpets in the rooms are not to great for hygiene especially if it is pet friendly

great staff good food great little pool and spa easy walk to st mako old tiwn

wifi was very slow, had to use 3g.

the spa facilities/pool was a highlight

location ev charging

room great, hotel very relaxing, spa decent, location great.

a lactose intolerance breakfast choice for me was limited

breakfast provided a good variety and quality of food and drink

no toilets on the ground floor, so if you're in the bar there's a flight of stairs to negotiate.

the breakfast and the view

breakfast was excellent and staff were very nice

3 kids in the living area and we were in the bedroom, it worked v well

staff were very rude, the room was tiny, the wifi didn't work

double doors led out onto a large balcony on the roof of the dining room and bar below

no wifi connection during our stay

the breakfast buffet was very varied - the kids enjoyed trying lots of different things - and served in a

location easy to get to everything and got a early check in when wee arrived from hotel across road

no bar area.

away from all the important sites of the old city, the restaurants and the casino, a public laundry 1 minute on

was no bar really, or sitting area but we knew that, and you are right in the middle of st malo which has

the irish bar next door is open until 3am and the voices carry and can be very loud

wifi is pretty hopeless and the shower unit was slightly detached from the wall but the latter was

amazing location, so pet friendly, helpful staff

wifi worked well

-the wifi was truly awful

hotel situated in the middle of st malo with a nice bar area to sit and have a drink if you wanted, staff were

and speak good english breakfast choices were excellent , and the hotel also has a comfortable bar area

pet friendly, clean, good breakfast, very friendly staff.

the gentleman on the night staff was very helpful with using the laundry room

client laundry very good

the woman at reception even folded our laundry (free washer and dryer

having access to laundry facilities

free laundry service (self service), paid parking was very comfortable

in room no wifi

as we had used the restaurant for lunch we only needed bar snacks

and better value, staff are excellent but the chef is terrible, very little choice of food for kids

the decor was a little tired and there was no internet wifi for the duration of our stay.

breakfast bar much better than most

room service food below average.

very pet friendly

location good, swiming pool and spa for rainy days

the spa was good the location and st malo itself was brilliant plenty of places to see and eat

we order some room service but was extremely slow

only 2 staff at the spa - one apparently got injured, my treatments were cancelled

the spa and pool were amazing. the quality of the furniture and the bed were terrific.

good swimming pool

the spa and pool were amazing. the quality of the furniture and the bed were terrific.

very good professional and attentive staff. swimming pool, spa and massage are available

there is very good spa inside the hotel

the main bar was fabulous with amazing sea views.

i asked for an early check in and the room was ready when i arrived

room service after 22h for a hot meal was not available

we had to order room service instead

wifi was terrible

rooms a bit small, parking difficult

parking was difficult

restaurant was a bit too upmarket for us with the kids! plenty of others nearby though

parking - there were restrictions outside the hotel due to an event

bar with excellent selection breakfast great choice

the bar food (which was extensive) and the menu at porquoi pas restaurant were outstanding

as a result we got back to hotel and took a room service (which also was poor)

view is unbeatable and the whole property is magical -- incredible room and beautiful terrace, pool, harbor walk

only one of the two machines in the gym was working. pool lovely but small(just a comment)

reception did not tell us the proper time to order room service so we were almost going to loose our dinner and

booked this hotel because it advertised an ev charger & i knew i would arrive late

stronger wifi in the rooms would be nice, but not really an issue.

spa facilities remained a mystery to us because they cost extra and we didn't have a chance to

we didn t have breakfast at the hotel or use the spa facilities, so cannot comment on those - 30 euros for

i left some laundry and got it back not ironed

wifi very poor. hot spots in the hotel included immediately in front of the lift. not ideal.

the light switchs were broken (3 out of 5), this is dangerous especially for kids

staff helpful with good communication room spacious and very clean prices and service great in bar area location

poor wifi service. slow and unreliable.

spa was very nice

the pool and spa are small but perfectly formed, and the connection to the courtyard garden from the

i loved the kids club and plenty of activities during easter weekend

the swimming pool and spa was perfect as you could use it at any time with children

the bed was luxurious. the decor was stylish. the bathroom was a treat. high end spa facilities.

nice bar and breakfast space

no bar or facilities to speak of

the wifi was weak

the location was good, very central easy walking everywhere. also free wifi.

arrived tired from long journey parking difficult the reception area had piles of soiled laundry in skips, a

wifi connection was bad

is a bar just under the hotel which is a bit noisy in the evening

nothing really - the wifi was a little dodgy but you should be outside!

pet

staff accommodated travelling with a pet

wifi ok, but not very fast

the lounge bar is a super place to relax and the terrasse perfect for a glass of wine as the sun goes down

too far from the town centre and wifi not working, which is very annoying

hotel was lovely - understated luxury, a charming courtyard, elegant bar and comfortable bedroom

we found the bar was lacking in atmosphere

no room in the bar of an early evening for residents to have a drink because of the crowds coming in for

lovely deco furniture in the bar is getting worn and needs reupholstering but should never be replaced

no restaurant. bar prices high.

it wasn t very obvious at breakfast the express and the other option.

parking on street nearby

location, free parking, friendly staff

there was parking available on the road next to the hotel

parking was avialable for free on the streets adjoining the hotel

free parking on the surrounding streets

bar open in evening had to go out in the rain but found some lovely restaurants within a 5 min

its ok when the temperatures are more tolerable we didnt double check before leaving, but no bar or restaurant

bathroom was smaller than expected, the photos on internet do the rooms more justice, very small bar area & only

bar closed

breakfast was very good - we had room service. good selection of pastries

room over looked the road and was just next door to the delivery and laundry doors

our room was immaculate and superbly comfortable - the spa and pool a joy to use

location/views/ breakfast/parking/swimming pool area.

and hammam not for kids under 16, which we didn't think was necessary (our kids are sauna proven and would have

gym

we came for a place to have dinner and spa

staff, amazing location, beautiful restaurant and breakfast

beautiful location and our room was very nice (albeit small) breakfast was plentiful

a bit high for bar food

the bar area and seating areas like being in a nice home

good wifi

spa was to cold at 32 degrees, needs to be around 36/7 this time of year

location, staff, value for money and parking

parking available- very important as otherwise difficult

had a problem withy wifi in the room but managed to connect by reception.