everything swimming pool breakfast clean nice staff

stayed in a two queen suite with a kitchenette

great boat parking

window in our room was facing the school bus parking lot

full breakfast

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

pet fee for one night, lighting around bathroom mirror was poor, difficult to find front entrance

location, grill, pool, basketball section

the bed was so comfy. the kitchen was handy and shower lovely

breakfast was a little sparse but adequate

also, we stayed with kids and sinks are raised so kids can t use the sink easily

booked 2 rooms here for my husband and i and our 6 kids

gate by the pool didn t work for me

back door near pool was not working.

breakfast was excellent

laundry room was out of order. and gym didn't have much.

free guest laundry

worst of all, was the guest laundry

the gym had broken equipment. jacuzzi and pool could've been cleaned.

the hotel was clean, staff was friendly and had hot breakfast.

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

the pool temperature was just too cold even though it was inside.

breakfast was ok

was glad to have laundry facility on-site

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

room (208) is directly over laundry & got exceedingly warm during the night

other facilities, such as the guest laundry were very good

they had cookware for us to use and the laundry was free

pool not heated. alot of chlorine. smell burns the eyes. couldn't stay in there long.

i had no tv or wifi so there was nothing to do

we travelled wirh a group and the kids enjoyed the

spa was really hot/boiling almost pool was so cold we couldn t even be there for 2min my kids

no lunch available and bar was only open for a short time

had a lot of choices for breakfast all was

excellent breakfast, very friendly staff, and clean, comfortable accommodations.

we go see our kids and grandkids

com elevate did not work entire stay of 3 nights wifi didn t work for an entire day bathroom was gross towels

complimentary breakfast is served daily and is quite nice

quiet despite location near freeway; friendly staff; decent breakfast options

the breakfast was delicious

lobby was clean and attractive. parking and access was easy.

great location, large room for our family. breakfast was fantastic! pool was clean and warm!

room service was not daily and had to be requested with 4 night stay

the room was a great size and very clean. i liked that there was a place to do laundry.

wish it has a place to do laundry!

wish it had a place to do laundry!

breakfast sandwiches were terrible

the pool was dirty and green and they still let kids swim

free guest laundry was also a plus

bought detergent and fabric softener only to get to laundry room and washer out of order worst stay ever at

laundry facility

laundry room

no guest laundry

they had plenty parking

was someone in the room above (kids, i think) jumping up and down on the floor and that kept me awake for an

the pet fees!

very clean, friendly staff,easy in and out to location, plenty of parking.

and, the restaurant and bar needed to be open later and for lunch

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

so my kids had to share a towel

the hotel had a bad smell that even my kids didn't like

so my kids had to share a towel

walls were extremely dirty where we had extra tv space for the kids

the kitchen idea is great!

our trash can still had trash in it from previous guests and the kitchen and bathroom floors were dirty and

breakfast was wonderful and staff very helpful.

the breakfast was great and the staff were exceptionally friendly.

in the room was fully stocked with pots and pan's, silverware, cooking ware, and hotel had a nice pool and

pool was under construction

housekeeping could definitely take more time in wiping down kitchen cabinets/doors and

liked their breakfast buffet,internet and parking

the pool was also very clean

staff was very welcoming. breakfast was great

onsite laundry is normal size machines

the breakfast was delicious

the breakfast was amazing and everything was very well stocked

conveniently located in lubbock with a great breakfast.

information about room service or the grill in the room

pet friendly

i really liked that it is pet friendly close to shopping and close to places to eat

like the location really easy to get to shopping and places to eat we really like that it is pet

the pool was our favorite we love that it’s all 3ft and our kids enjoyed it!!

rooms were quiet and spacious the bar tender was super sweet the swimming pool had a wheelchair ramp that goes

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

was well maintained, amenities were beyond expectations and free laundry service

parking filled up fast at night

beds were comfortable and the pillows! stayed in an awesome king size suite. pet friendly.

they are pet friendly

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

the laundry facilities were all out of order here

laundry room dirty and dryer not working properly no vending or ice on my floor

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

full of dog hair even though there s a no pet policy

laundry was secure.

not much, smelt like weed and old laundry

wish they had an actual breakfast

location with plenty of parking and a wide variety restaurants nearby

no breakfast

early check in friendly staff clean room good price

wifi never worked we called the front office but it still didn't work

clean quiet and convenient and pet friendly

affordable. comfortable beds. happy that it was both smoke free and pet free.

they are pet friendly. very friendly.

not like that the pool was not open because i picked a hotel specifically that had a pool for my kids

this hotel has a nice bar with good selection

of hotel it talked about there being an 'inferred complimentary' breakfast as well as a bar in the evening

ac was broken in lobby and bar area. temporary problem so not a big deal.

that u had to buy your breakfast

there were kids loitering the parking lot and no type of security signs posted that if you stay here you are

everything, specially breakfast.

and lots of choices for breakfast

need baccon for breakfast, bisccuts and gravy, more variety... need heavier covers on bed.

the breakfast is

no laundry the hotel was a little dated and dark it was noisy because of the birds

too loud, no laundry on site, loud neighbors in adjacent property.

clean, had a good breakfast, sufficient gym equipment, and good location.

the small parking lot

the atmosphere and hotel breakfast and cleanliness was good. the staff was very helpful.

swimming pool was so dirty i didn't allow my son to swim ridiculous for the price i paid

breakfast were sweet rolls ding dongs and a granola bar in a sack because of the coronavirus but we

beer bottles in the parking lot, unkempt grass

mold on pillowcase, mouse trap spotted pool was closed for maintenance

clean, comfortable, breakfast was good, price was great, the staff was above a 10 they were phenomenal very

laundry facilities and detergent/dryer sheets available for purchase @ front desk

soap in hall bathroom (up from the pool & gym)

the kids loved the pool

kids running around above us, but a parent problem not hotel actually

i could get wifi to work in the room.

should have an atm or coin machine in a facility that has a laundry.

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

the bedsheets and towels smelled like fresh laundry

kitchen staff took breakfast down early and when i asked if i got the time wrong, they said no but

kind of salty of the pet fee being $40 but once i was inside i was like omg this is the nicest hotel i ve been

my grandkids were with me. they wanted to swim but the pool was out of order.

the bed was very comfy and the room was big. very clean. great breakfast. friendly staff.

website said pool..it was closed. gym closed..an no hot breakfast

room was clean, well appointed and breakfast was relaxing and enjoyable

service, great room, great breakfast

workout facility, pool, and laundry were all under construction

pool was cloudy and cold someone on the floor i was staying was smoking pot, however i know this

pool temperature was about 60-65 degrees making swimming not as fun

friendly staff, clean, roomy, well lit parking lot. it was a great place to stay.

wasn t able to use the pool

the little kitchenette area was perfect

parking isn't the best but isn't that bad.

parking was not very accessible

parking was a little difficult to get to

the hotel use to be a studio 6 and there was a decent kitchenette and sitting area w/ wifi-tv

laundry room was a huge factor for us

no change available at front desk for laundry although sign in laundry room said it was

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

the pool and hot tub were clean

beds are comfortable, love that the rooms have a pullout couch, the small table and the little kitchen like area

they are pet friendly which was a bonus

it included a separate kitchen area with sink, microwave and full size refrigerator, which we were not expecting

they are a pet friendly inn which was important to us since we were traveling with our dog

even has a separate kitchen-ette, tile floors, comfy beds, enormous tv & the owners were really really sweet

wifi was bad, the beds could have been more comfortable

i asked for laundry bags and they told me they didn t have any

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

they have laundry facilities and a little store

the next night someone got stuck in the laundry room and was banging before anyone realized

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

pool could have been cleaner but i m guessing the construction and wind had something to do with

good breakfast, free parking and wifi

just being able to order room service staff is nice

took our pet with us and staff catered to her needs as well

garage parking, staff, comfortable clean room

no wifi.. unable to connect.

if you re looking for a place that truly welcomes pets and makes you feel at home, this is the perfect spot

the access to the pool and laundry room

laundry was out of service

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

the laundry facilities did not provide detergents

i really liked how clean the rooms were and the two complimentary drinks at the bar made it a bonus

laundry facilities weren't working properly but the front desk clerk did her best to fix the

, this time around the hot tub worked which was great, pool was great , had some very happy kids with this trip

the breakfast was good and clean

wifi would not work in my room and when reporting to the front desk, they gave me a help desk

no wifi. cards wouldn t open doors on sides had to use main entrance

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

and gym were excellent

very reasonable pet rate. very helpful front desk staff

parking, multiple people taking up more then one parking spot and the parking is limited to begin

no laundry room

laundry facility down

like brenda and joey and the cute laundry lady

the laundry lady was the best!

was no towel in the room, ask the receptionist and had to wait for her to go and get it from laundry

they actually having smoking rooms available.

wifi didn t work at all, ask for some refund, told no way

rough parking lot

also the toilet leaked and the tv remote didn t work along with the tv and the wifi did not work at all

comfy & clean... and they are pet friendly

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

the breakfast was good but had a limited variety of food items

the rooms and pool

i booked a room with a jacuzzi tub. i was not given that type of room. also no fitness center.

courteous and friendly staff pool area was maintained.clean rooms and welcoming common areas.

1st and 2nd floor ice/laundry rooms had issues

the laundry facilities were broken

no soap, laundry bag in the room

breakfast was great

didnt like the options on the breakfast

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

there was a guest laundry area, but we couldn't get change from front desk to use facilities

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

laundry machines are not big industrial one, they were smaller than one i have at home.

for being a hotel that accepts pets you would never know

laundry was closed

pool was closed elevator was down no waffles for breakfast laundry was closed

laundry room was closed

pool, hot tub, and elevator was not functional

they re literally was not one vehicle in the parking lot, including an employee, not one

and can do laundry here

breakfast was very good and a free laundry room

nice breakfast and gym room

convenient to texas tech big room with sofa and kitchen area

that the pool was closed.

exit door by laundry: trash can overflowing and nasty

staff were mean the workers behind desk and laundry

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

no clean towels never got any they said employee that does laundry didn t come

the hallway floors were just as dirty as our room floor, including the laundry room area, which was disgusting

laundry soap dispenser took my money but manager refunded

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

a few things are broken (soda machine, laundry).

crap breakfast and wifi not working

flaky wifi

enterances, nice parking behind so my car wasn't right on i27, comfy bed

also the pool and jacuzzi we also very nice everything was very clean the

staff was nice n when i wanted to invite extra people to the pool they were nice abt it .

pool area was overly crowded

the pool very clean and the rooms were also fresh and well maintained the free breakfast was great

location, no code ns for laundry

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

staff...pool. this was the best inn of our trip.

ventilation allowed smoking oders to infiltrate into my non-smoking room

i believe it's likely cheaper because of the pool being closed for repair but that's fine with me, since i

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

laundry room available to the public

no laundry room

sheets dirty, i ask for new white sheet and he said laundry close 2 pm and they don t have one

no pool or laundry

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

comfortable and decent breakfast and the laundry room is great

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

the laundry room for 2 reasons: there is only one of them and only 2 machines.

the pool and hot tub are located inside the facility

will be better when breakfast is back to normal

breakfast was pretty standard fair but tasted very good, and the area was always clean

clean looking, modern, actual room matched the picture on website, shuttle to/from airport

they staged my kids toys in the room

we’ve been staying their on and off for 7 years due to our kids going to texas tech

the beds were super comfortable. the breakfast was good. pool and hot tub were great.

room service meal. meat was so rough and dry it was inedible

and there was no laundry bags

indoor pool was quite cold

i didn't like the pool inside, i guess that was the only thing that i didn't approve of

the bar did not meet our expectations

building is cheaply constructed if it feels and sounds like a freight train with kids and adults walking above

double queen with complete kitchen was very nice, spacious

pool exercise room

we love our room and all of the extra space with the kitchen, etc

breakfast was delicious & with lots of

new and clean and good breakfast

was excellent except there is no change machine for laundry nor did the front desk have

everything except the laundry mat.

laundry mat because it was taking my quarters and the front desk was not returning my money and the

the wifi didn't work well this time

the hospitality, breakfast, and ease of access to parking.

laundry on site

pool was dirty, no pool towels, most of the exercise equipment did not work, they ran out of wash

pet friendly place and staff professionally pleasant

they didn t even have a coffee bar for guests in the morning

pool clean and water cold and refreshing

like if you were coming from the pool

the restaurant and bar was also out of tune with their posted operating hours

the pet fee is actually $150

pool area nice and well maintained

parking is not abundant

of rm 134 is close to tan exit door, laundry room and ice machine

clean great breakfast and friendly staff

to everything and love the fact has a restaurant and bar in the hotel

best customer service did everything for my kids to he comfortable

was exceptionally good with a daily omelette and waffle bar with lots of choices