they were up until 2am talking right by my door and doing laundry until

sagging mattress loud laundry machines on next room over other tenants yelling in the

compact stackable washer and dryer, then they would accommodate more guests that would like to do laundry and

broadband, guest laundry, iron and board

the pool and the flowers and parking

no laundry room / machines. needs laundry room.

cramped hallways with dirty laundry cart blocking my room from 8pm-11pm 3

no laundry services on site.

easy access to i80. well lit parking.

i didn't use the pool, but it seemed to be filled with water and available for use

staff is very helpful and friendly, and the hotel is nice with great amenities, such as laundry and gym

packing up we noticed the laundry we left on the closet floor was wet

needed to do laundry, and i didn't have enough cash for soap, so they comped it

laundry room needs 1-2 chairs placed inside

they have laundry facilities for guests

they had everything the gym, the laundry room, everything was just fantastic

we did not have breakfast there.

the desk staff took note of my comments and comped us a free breakfast

comfy beds, charging refrigerator goodies to room, gym was grrat8

i also loved the gym with high-end machines and really tasty water bottle filling station

gym was great. loved the laundry room.

so instead my kids sat on technology

the pool and breakfast

hotel, comfortable beds and pillows, close to restaurants and shopping, casino is 15 minutes away

breakfast isnt good

the laundry room needs new laundry machines

full kitchen , pool, basketball court and cleanliness- breakfast - loved it

room setup was perfect/ had two queen beds and a separate living area and kitchenette that had a pull-out sofa

the next morning, we went down to the pool and it didn't look clean

breakfast was great and lots of choices to pick from

i liked that their laundry tom was clean

were on the road for three weeks, so laundry services on 2nd floor really made it simple

cleanness, hospitality, great location and service, indoor pool,

great staff, delicious breakfast

super friendly and helpful staff, and a great breakfast in the morning

we wanted to try the restaurant but there was only one person at the bar making drinks and food

room above us must of had a dance troupe or young kids cause the foot banging started at 6am sharp and went to

they were accommodating to our early check in

onsite restaurant and bar was a pleasant surprise

one bar of hand soap for 3 people

requested room change & the next day was moved adjacent to the elevator & laundry

breakfast buffet was closed, understandably due to clovis

our kids loved the breakfast the pancake maker was their favorite thing

loved that they had a kids suite and they thought about children also instead of just the

kids had there own area to sleep, tucked behind the main room

was laundry day during my stay

the echo in the swimming pool room was so loud and annoying

great location to many different activities, along with a great pool.

paying 5 bucks to login to their wifi. that should be 100 percent free.

room was clean and comfortable. staff were very nice. breakfast was good.

laundry facilities, smoking location, patio

they also had a laundry room that was assessable for hotel guests, for a price

very clean, comfortable and had laundry facilities

surprisingly we also found laundry facilities onsite and it was really a nice surprise

wifi worked well and the staff was friendly and prompt

they also allow you to do laundry at no cost in there guest laundry room

the attitude of the tall young lady with glasses staff when trying to by laundry detergent

free laundry area for guests

there is laundry room, which was great, made things really easy

i really liked how laundry was free to use

no laundry room

pool area was nice and the snack bar/bar were very convenient

very clean and breakfast is good.

than no being able to adjust the stair master tv options in the gym, nothing

and he helped my husband by allowing him to use his tool kit and also spent over 2 hrs in the parking

the laundry rm,the kitchette the comfy nice bed.

spa not in working order

great breakfast, long hours for breakfast and pool access

my kids and i got a king studio but instead we got a queen bed suite, which was fine but i booked the

and all the space in the room, there was plenty of room for my husband and i and our three kids

room was above the laundry room and we could here the washing machines running

washers and dryer s for complementary use which was nice not having to pay in order to do my laundry

parking fee (mine was waived), wifi would not work on my laptop, bed and pillows were very uncomfortable

the swimming pool water cold, no swimming place for kids.

wifi was either extremely slow or refused to work at all

reception a few days per week, free parking, free breakfast, free laundry, great

the free laundry & breakfast

breakfast

indoor pool, clean rooms and good breakfast

they served breakfast from the front desk because of covid

laundry did work well

in there was no one at the front desk for 3 hours no 1 knew where the manager was the the hotel laundry lady

the size of the room and the laundry room

didn t use it but having a laundry room would be very convenient if one was taking a road

convenience of having a kitchen and laundry on-site

kids running around at 6:00 in the morning!

the breakfast was great

with paul mitchell shampoo/conditioner/body soap/lotion etc, we got the king studio had a kitchen w/every

the rooms, pool, and basketball court was ideal for the kids.

the rooms, pool, and basketball court was ideal for the kids.

laundry accept payment from apps but was not informed and all they told me was they don't have

the laundry room on site was very helpful didn't have to leave to wash clothes

this stay they put us next to the laundry, and i was awake several times because of people going in and out of

noise coming from across the parking lot from a laundry machine or vending machine or something

my room was right above the laundry and i could hear them running stuff down there at night.

plus laundry facilities are priced right and easily accessible

the hotel staff was great, and it had everything i needed for my stay, laundry, business center,

they have an onsite laundry but bring your own quarters

cleanings failed to clean ice bucket; some items needed to be replaced-like notepad, laundry sack not done

i also loved that they had laundry facilities and a buisness center

gym, pool, self service laundry, travelier store, includes breakfast

s advertised as pet friendly which it is, however, there is a non-refundable deposit of $150

wifi wouldn't work on tablets okay on telephones

the pool was on the small side but other than that was great stay

nothing at all. if covid-19 wasn t happening, we would have liked to use the pool.

we were in town for a show at thunder valley casino and although all the rooms there were booked and i was

clean and gym and indoor pool and go tub

the pool looked clean and refreshing and there is a gym as well

modern property near the casino

we didn't use the pool or the gym, but nice to know both are available

is not your typical casino hotel it far exceeds any casinos your would find in reno great place to stay and play

proximity to home, drinks at bar were good, spa services were good (massage).

the bar in high steak

everything was excellent, except the wifi, very poor reception.

men at the front of the hotel didn't let us know that we could do valet parking for free

was clean and simple, loved that laundry and breakfast were provided for free

laundry was not available upstairs

couldn't do any laundry

quick check in. easy breakfast. free laundry.

the one key card we were given was the one i tried to use and wasn't active for laundry or the room

eco things, like organic toiletries in fixed containers--not disposable plastic, and water saving laundry

they helped us arrange laundry services, our college kids were able to do their homework in the business center

rooms are dated and smell like dirty socks/ undried laundry staff did offer 2 other rooms neither much better

were hard and when i went looking for the laundry facility, i was told by a staff member they didn't have one

kids above our room doing a football match at 7:am saturday plus skateboarding in the carpark under

clean hotel with two very comfortable queen beds in the room there is a guest laundry which is really useful

bathtub, loose toilet seat, broken iron, lots of dirty laundry in hallway, and $2

room, good breakfast, access to a laundry room has helpful

the pet fee was $75 per stay which is high but not as high as some other hotel chains.

of covid there was no breakfast and we did not use the gym

clean, easy to get room cleaned by housekeeping on my schedule, great clean and free laundry services

free laundry machines

complimentary laundry facility was a bonus, thank you

free laundry on the property. very nice laundry room. wonderful helpful staff. thank you.

very clean and spacious. complimentary use of laundry facility.

staff, location, cleanliness, max s cafe on site, pool area and easy parking.

bar and restaurant closed at 9 pm

here at least once a month i love the location the staff are always nice and helpful and with a bar and restaurant

breakfast was good, dinner at max’s was delicious. people at reception were wonderful

the bar staff were a little rough around the edges

they had guest laundry room and fitness center was available

breakfast great real food, laundry room great, had kitchenett worked out great

there is a laundry room

next to laundry facilities loud

location, laundry, breakfast, microwave and frig

laundry room, small,old and dirty

the all you can eat sushi restaurant in the same parking lot was excellent

wifi was constantly intermittent

advertisement there is no breakfast no frige no microwave no pool just a noisy bad smelly

they dont offer wifi anymore

finally went to the laundry room & got 1 from a maid

no airflow, damp stuffy rooms. gym air con wasn t working when we stayed

key card and door mechanism didn t work properly, they gave us the wrong wifi password, no fan in the bathroom

no hair dryer. provided 2 sets of towels for 4 people stayed. no free wifi.

a car alarm in the parking lot going off for hours late at night.

the available laundry services offered on each floor was a big plus for us.

washing laundry facilities, housekeeping beautiful jobs

i also like their pet policies

my son enjoyed the breakfast and the wifi!

breakfast was good too only think is we wish the pool stayed open past 9 cause it was still hot around that time

the bed was do comfortable and liked the laundry facility.

also the pet fee seems excessive at $100 per stay

indoor pool and spa was open until midnight

clean and breakfast daily

wish it was an outdoor pool

the laundry room it was clean

the room itself. the bed. bathroom area was beautiful. they have laundry

pet friendly

one apple, the tiniest granola bar i ever saw and a bottle of water

i didn't see the parking fee(which i wasn't charged the last time i stayed) or a pet weight restriction on the

amenities like the pool and gym and laundry.

gym , laundry service , pull out couch , safety ally lights

free laundry and location too

very clean room, breakfast, laundry and great location

staff, snacks and free laundry room 24 hours and a great breakfast every morning

room was clean, staff was very helpful. nice to have inexpensive laundry available.

great location, clean, big bathroom, parking, breakfast, fair price laundry.

wifi was hard to access.

the room was comfortable and the breakfast offered was good.

due to covid lack of pool maybe? but no complaints. love it here

friendly staff, very clean, free parking, laundry free, delicious full breakfast free..

free laundry

i loved the service the employees and i especially loved the free wifi and free laundry services

laundry room too small

nice gym, laundry area, and great breakfast everything was fresh

a week and nobody shows up to clean the room, the second one and the most important its about the laundry room

staff were not really interested in requests about laundry or commenting about air conditioning - when i said

tried to use the laundry but it requires and app that needs a us phone number

it had a large bedroom and a living room with 2 leather sofas, smart tv and a bar with stools sink and counter

pool, restaurant, bar and staff were amazing

easy parking, pool, very comfortable bed, large rooms, breakfast included, laundry for guests.

the laundry room was filthy

there is a laundry room and free parking

laundry

breakfast, on-site laundry, pool, staff, price, well lighted parking lot

i could have stayed an extra day so i could have enjoyed the pool and outdoor lounging area

very friendly staff, great breakfast and snacks

parking lot isn t big enough, i booked during a wedding weekend and when i got off from my job to

room was nice, clean and comfortable. people were very nice, breakfast was great!! loved it all.

handicapped parking was a bit far from the room.

it was dirty, no room service at all.. no cooking utensils i had to go buy some ...

you have to pay extra for any dishes in order to use the kitchenette, which defeated the purpose of staying

drug deals in the parking lot and hookers coming out of rooms

decent parking. close to shopping.

upon arrival, lots of meth heads and homeless people wandering around the parking lot and corridors, the corridors

couldn't believe they had free laundry service

comfortable beds, swimming pool, free laundry, ice water with oranges.

should put air conditioning in laundry room sheeeeesh its a fire pitt in there

enjoyed access to laundry facilities and the swimming pool

laundry room was across the hall

studio with kitchen amenities for simple cooking; large fridge and closet

was nice and spacious, we got the studio, it had everything in the kitchen area that was super nice even tho we

had an excellent continental breakfast room

comfortable and clean with full kitchen

very clean facility. great location.friendly and helpful staff. good breakfast.

breakfast was yummy. they switch it up. had eggs and waffles with fruit this morning.

clean and great breakfast.

brand new, stylish. convenient. nice pool and patio area

the breakfast area and in room coffee was by far the worst we have ever had

spa fitness room

we ended up staying 11 nights so having the laundry facilities open would have been so helpful

free laundry

the staff at the front desk , pool and laundry facilities.

and the laundry room was being used by a child who said her mother was doing the laundry

no laundry soap

floor room near the elevator and laundry room

was put in a room across from the laundry room

large rooms. pool. laundry facilities

room we got was next to the laundry it was super noisy we asked to change room

great breakfast. comfortable bed

customers can email front desk & they'd print documents * smoking area in bac of hotel * laundry machines *

the laundry room was broken. the washer for the whole place broke. so all donis dry

picked it specifically because we needed to do laundry

laundry room was closed

location pretty lobby inexpensive laundry

hav vacuumed th laundry area for th customers better

pot in room would be nice or in lobby, also vending machine & change machine for laundry use

like that they kept my deposit because i had family members stop by to drop off food and clean laundry

staff was pleasant and i appreciate the immediate help.. finding laundry... had tv issue...

there was no desk attendant only a night personnel who took care of laundry

my kids enjoyed the pool and morning buffet.

loved the kitchen

great location and breakfast was good!

location, indoor pool and breakfast

the pull out couch was good for kids...not the best gor an adult.

no laundry facilities

no laundry facility

there was no laundry room on site and no business center no computers

wish there were laundry facilities that's the only thing i needed and didn't have available while i was there

including no access to the pool, gym, or housekeeping services daily

laundry site and bar

also no clear pet fee when booking and i was told $113

the pool wasn t heated and the jacuzzi didn t work. kids were a little disappointed

they also don't have a designated pet area

the convenient location, free parking, and great amenities made my stay relaxing and enjoyable

pool

rooms, $14 parking per night, gym was also dusty and small (only threadmill and weights but no space to use them

gym was pretty weak-a treadmill, stair stepper recumbent bike and a bathroom scale

the pool area was well-maintained, and parking was convenient and easy to access

the big room & continental breakfast

laundry cost 9 per load

the vending machine was in the laundry room. --a bit inconvenient for us.

the laundry worker said the office would open at 7 a

like 10minutes to double-check if i left something behind,in the laundry room, gees

that the laundry was 9$ s per load.

the girl that answered the phone in the morning said they were doing laundry and she would bring towels when

friendly staff, liked having laundry room.quiet.

telling me she is in the laundry room and she can hear my kids running a marathon i just stepped outside my

laundry room, clean swimming pool, mini-golf, good breakfast buffet.

laundry facilities don t supply laundry soap

elevator to the 2nd floor was broken and the only laundry facility for the guests was on the 2nd floor

laundry facilities on site which i used

breakfast options were pretty pricy

bistro was closed so the hotel provided a sack continental breakfast which was very nice

very nice room good common area nice pool

my room came with a kitchenette and you can cook

loved it had full kitchen with dishes and fridge comfy bed

breakfast was great

next time; the heated pool was empty

only downside was the kitchen wasn t fully stocked

the property is older and the laundry room wasn't always in service.

both elevators had a overwhelming laundry soap smell it was not a bad smell just to much

the porch the room the service the store and laundry

room was clean. staff was friendly. laundry on site was great. great location.

the free breakfast, internet, pool, laundry room. the staff was very kind and helpful.

only two things that troubled me were the laundry facilities (one washing machine was broken) and the elevator

so they won't clean unless asked, ( some people don't want anyone in their rooms at all) & the kitchen sink was

as pet friendly in booking

the pool, beds and breakfast.

staff, cleaniness, food, and gym.

great breakfast. working laundry facilities!

i like that had laundry. clean room nice staff

n laundry was down and stole money, phones didnt work in room and sink handle is slightly broken in

location, cleanliness, laundry room, free breakfast

they even had a laundry room ro wash clothes if needed

4 floors w/elevators, many entrances n exits on ground, laundry machines, 1 set

literally all of my clothes were stolen out of the laundry facility and the employees acted like not only did

the evil quote unquote laundry manager is a tyrant literally set in front of me and went through my trash so

need to update some things like laundry room and weight room especially the breakfast menu sucks not only no

no pet area for my service dog

we paid extra for pet in crate

got an upgrade to a shabby room w a kitchenette

no breakfast

is a kitchen without any way to use it,unless you know ahead of time to bring everything from your own

it says breakfast included and their is no breakfast

sheets smelled like someone doing laundry smoked

the pool is closed and laundry facilities are

laundry facilities should be open considering it's one of the amenities they offer

the laundry facility wasn't available with a note on the door saying out of order and we were there

showed up and police were in parking lot

the carpet is filthy, most of the rooms have cockroaches, the laundry room has never worked, the pool has been

the pool, laundry room and ice machine were all not working during my stay which was disappointing

no onsite laundry

was disappointed in the small pool and minimal free continental breakfast

it comes to being pet freindly this is where you want to stay most places are not

that there wasn't any laundry facilities.

then later that night a lady passed out in the hallway with a huge pet bull guarding her

cleanliness and the room service were top notch.

room service

very clean staff was very helpful and the pool and bar were great

laundry facility onsite

it was convenient for me to do laundry at the same place. the bed was very comfortable too.

the staff was very friendly and helpful. having the laundry facilities is very convenient.

food smells, trashes overflowing in halls, cops cars in the parking lot, no towels in room, told laundry down

staff was great, but also laundry facilities, kitchenettes, and spacious room.

there was laundry facilities which was not mentioned in the description so we were pleasantly surprised

the new hotel has laundry access for their customers, now

nice room, good area, liked they had security guard walking parking lot, comfy bed

room service never came and cleaned through my stay and i paid for 3 nights as i asked too get room

alot of traffic and lots of people in parking lot

swimming pool closed at 6pm on 110-degree day - strike 3

the pool had no water.

the room was spacious, has a full fridge/freezer kitchen sink microwave and toaster as well as a coffee maker

the small kitchen space

kitchen

liked that there was laundry onsite even though half of the dryers were out of order and i had to apple pay to

we loved the room. it was big enough and the onsite laundry was awesome.

the place is fairly clean and even has a laundry room with vending machines

liked the laundry room in the hotel since it was so convenient for washing my daughter's vomit clothes

they have on site laundry, the beds are really comfortable & they have awesome security

no laundry service...

then he did not explain anything of how the laundry, parking , breakfast or anything

after that first night- i thought maybe i d wear myself out in the gym but the one bike has a broken pedal

room service was so friendly and nice

one needed to be an olympic gymnast to reach the toilet paper

wifi is great,parking is on premises and good security provided

the windows and doors were very cool. safe parking in a gated lot with your room. fun aesthetic!

wasn t offered any sort of wifi, went to shower and there was hair everywhere in the shower and a broken

wifi has a tendency to drop air conditioning a bit on the noisy side

paso showed a swimming pool which actually didn't exist

full kitchen and separate living room, very clean and comfortable bed

the pool and outside seating area is spectacular!

there was a convenient pet relief area for my dog

breakfast choices was lacking a meat option and overall very limited

early check in and late check out

laundry and fitness center was a plus

facilities were clean, has a gym and a laundry room

it was impossible to ever use the laundry room because only one dryer was working

the swimming pool, laundry room and gym . i liked being on the first floor

our kids enjoyed the pool, and we were able to dry their wet clothes in the laundry room before our flight out

it would have been nice to be informed of this before i bought laundry detergent at front desk and searched

not sure what what was that noise seemed like laundry machines were on cause the noise was on for a while; i

laundry room isn t 24/7

upstairs maybe kids were running up and down making noise

rooms are not great. tv did not work. i had to request room service.

comfortable bed; great breakfast; friendly service

disliked- $50 /night pet fee disliked- $10 /added parking fee

great staff and good breakfast

was nice and clean; the breakfast was great; the employees were friendly and helpful; the wifi and television

pool area is quite small - so if the pool is a major reason you are staying in a certain hotel, you

was great very clean breakfast good good liquor choices at bar bartender was awesome front desk awesome just

breakfast was good the lady just needed some help

breakfast was also non-existent

the breakfast, the $12/day parking fee

the breakfast juice is tasted like they had no sugar in them

the amenities are awesome, laundry is free and there are dishes ready for you in the room

the laundry was free, the room was clean and the staff was exceptional!

free laundry. full size fridge.

you have to schedule a time to do laundry

wonderful laundry facility and hot coffee in the morning

attention paid to details: soap, make-up wipes, shampoo, body wash, well stocked small kitchen, laundry services

could not use gym by appt, but pool was open and available by appt

everything was very nice except that breakfast started at 7am!!

the only pet peeve i had were the pillows were a little too flat and there were only 3 per bed.

we had was more like an efficiency apartment with a very well set up kitchenette that has the appliances, cookware

upon leaving we saw that the room was directly above the laundry that ran all night

felt a little like an old laundry room that had been repurposed

they had a laundry facility but could break the books i had at the desk

how kind the staff were and the breakfast & hours are very nice.

person who was taking care of the breakfast area was exceptionally kind when i asked for more towels

very conviniet that laundry there at the hotel for guests

they also have a laundry facility

sunny suite, kitchenette, clean, quiet, basketball court, lounging in courtyard, laundry room.

heated pool, half basketball court and grill

had a huge family suite with two full bedrooms and bathrooms and a full kitchen (though strangely no dishes)

also, all the washing machines were broken, so i had to go to the hotel across the street to do laundry

member of our party had some laundry stolen from the laundry room

every single dryer that was available in the guest laundry room was out of order

i liked that there were plenty of towels in the room and there was a laundry room available to hotel guests if

quite and extremely well-scented suites and public areas- ( usually smell of laundry in majority of us hotels

the pool area is nice and comfortable

hallways can be loud. lots of sports teams/kids during my stay.

next time, i may use the airport shuttle

the openness of the bar area. great place to hang out. pool table games.

very nice decor through out, heated pool, bar and pool table was fun

hotel and fantastic breakfast

wish the pool has some shade.

they even had ev chargers

no good restaurants nearby - but hotel bar is nice

breakfast should be included for the price.

did laundry before returning home

stylish, spacious, with a good vibe. especially loved the hotel gym, great facility!

quiet, amenities are great, shower water nice and hot, great breakfast, and late check out time.

was a pool, but no hot tub, which was disappointing

info given at counter for wifi

nice that it had a laundry

they do serve breakfast in the morning and have a coffee area that is stocked all day and night for those that

great location, comfortable rooms, airport shuttle

waking in the room the first night and floor broke, i was surprised, room looks amazing, great gym, was fully

unfortunately couldn't take advantage of the breakfast as we had a very early flight out.

no detergent for sale in laundry room.

arrival the receptionist was kind and was even able to reseve a shuttle earlier than we had

beds and all night shuttle to the airport were pluses

shuttle services was not in service. were stayed there thinking we could take shuttle to smf.

a little before check in, wifi was down

the lady working at the front desk. not nice at all! the washer in laundry room not working.

it appeared clean, laundry room was easily accessible and they served a full breakfast .

the onsite laundry.

not really. i was never able to get up early enough to get breakfast

pool/hot tub closed too early