to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

good shared kitchen and dining facilities

a few more essentials in the kitchen - olive oil, coffee, tea bags would have been good.

nice place, kitchen equipment, nice staff

kitchen with all necessary utensils but no kettle to make drinks.

whilst it is a bnb, there is a large, well equipped kitchen you can use

only issue was the wifi connection being a bit spotty but the phone reception works just fine and if you're

exceptionally restored accommodation, beautiful chapel and a lovely swimming pool with plenty of sun beds

breakfast was very good

good breakfast selection

scenic views of the mountains and as we had a pet dog, we could take him for walks around the property

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

com site through which we booked said the price included free breakfast, free wifi and free parking

el late check out

value, easy access to granada airport, easy on site parking, we arrived late monday evening after a late flight

clean. buffet. free parking.

safe free parking within building

apart from the hotel, cleanliness, staff, bar etc, parking was easy

excellent wifi reception

they also offer a paid laundry service

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

free secure parking and wifi. buffet breakfast was included and there was a good choice.

i truly enjoyed the hotel free parking and wifi. its walking distance of a mall.

the garden area by the cafe is lovely and the pool looked nice, but too cold yet for me

half of the hotel was closed, including the gym which was one of the reasons why we chose this place

handy stopover for sala el tren gigs. nice bar area.

gym old rooms very dark old depresssing

horrible wifi, the staff english skills needs improvement.

beds are hard self serve laundry near by.

pet friendly

small gym was on site to use, although could not be used until 10am

free gym, lovely staff on reception

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

wifi connection was very weak during certain parts of the day

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

wifi is

120e for laundry service for some clothes without informing anything before

bar and restaurant staff especially felix and marona were very attentive and friendly

wifi was perfect !!!

wifi was not good at all

no room service facilities

a laundry service is provided but one item costs 5 euros to just iron

there was a bar where we could get tea / coffee as well, and a small restaurant

very nice, everything clean, the sauna/pool/gym area is small but functional, it has everything you may need

pool closed dinner first night good second terrible.very little there and not a lot of choice

fantastic breakfast

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

the wifi was very slow.

no outdoor pool

it was an nice room just renavatid, and the gym was ok.

the gym was well equipped

great breakfast, great gym, great spa and massage facilities.

hotel is really lovely, modern, very clean and has great facilities, spa, lovely bar area and gym

wifi is not good in our room : 517

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

would definitely recommend the spa as well, lovely space to wind down & with a good gym

coin laundry just 2 mins walk away

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for

the breakfast had little choice

wifi was a bit slow

check in, car parking, laundry service was fast, padel court was awesome

would have been useful if the swimming pool could have stayed open a little bit longer

consequently the wifi in the room was virtually non existent

the bar wouldn t allow us to bring our tiny chihuahua in for a drink

room service staff was not polite

they only told us it's possible to do it with laundry service

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

the hotel was very clean and room service was excellent

sustainability, with comfortable rooms, a wide range of breakfast options, and a well-equiped gym

wifi was weak.

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

there are no laundry facilities

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

office super helpful with all the information about area surrounding and even with our need for laundry service

early check in

wifi ok

parking garage attached to the hotel, no room service

wifi needs a booster

pool or gym

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

not provided but a lovely cafe is just across the street, and the kitchen and nearby grocerie walkable stores

breakfast is good, in the city center, perfect for families, good and very speed wifi

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

even gave us back toys the kids left in the first room

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

wifi was excellent

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafes close by

mini bar was empty and no menu for room service was available

perfect location.lovely bar which serves good tapas.would definitely stay again.

bed is comfortable, with daily room service .

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

slow wifi

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

the wifi was really bad

room service staff was also very polite and helpful

bathroom was extremely clean and the room had everything one would need including, a/c, tv, good wifi, soap,

friendly staff, location, parking, pet friendly, cheap : ticked all the right boxes to us

the room was clean and had enough space, wifi worked really well

good location, good wifi, kind staff, large rooms...

the free wifi. the free computer. the smiljng accommodating staffs.

laundry across from hotel

the wifi was almost non-existent.

also antonio in roof bar was great

however wifi can be shared only on the first floor. so basically you have no wifi in your room.

a small lounge where you could sit, would be nice. better wifi signal.

no laundry facilities in suite

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

the room is huge and there is an equipped kitchen

the kitchen was really high quality and there was a small balcony, standing room only really, but you

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

wifi worked fine

next, the wifi is useless in the rooms

- good price - perfect location to explore the city - clean - good wifi - modern room

the shower, the vending machine (the coffee one), the air conditioning, the room service

no soap for sink, choppy wifi

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

the pool was perfect - also with an amazing view

it has a rooftop pool with great lounging areas set amongst beautiful gardens

parking flood lights outside our window

parking was fine but if it became crowded, i am not sure what options would be available

super cool location, great view, as an added bonus has a nice pool and large rooms.

is a lack of plug sockets, the rooftop bar was self-service however there were no drinks in the fridge, although

breakfast was modest.

the buffet breakfast ( spanish style ) represents excellent value for money at 3€ and the staff were

surprised there was no bar but one next door was very good

discount for parking which was just around the corner, friendly staff, decent breakfast and a fabulous view

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

the complimentary laundry service was a thoughtful and convenient addition

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

the bar was fantastic with the best sangria we had in all of our spanish travel

the server tried hard to get us food for the kids as fast as possible

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

in the evening hung up on me while trying to call to ask for menu for room service

wifi not good

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

cleaning staff was a slacker :) room carpets although hotel is new were dirty even after room service

wifi works well

the staff are terrific, and they even do some laundry for free

the hotel quoted euro 40 for laundry.

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

laundry service was an added plus

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

wifi bit slow

the room was nice and clean and the wifi was working well

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

wifi.

the rooms are very dated and could do with being redecorated and the wifi is very slow.

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

pet surcharge rate!

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

vibe location bar on roof overlooking fantastic views

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

ask they do have room service available but no restaurant

choices on room service menu, no pool or gym

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

location , room, laundry service . staff

great location and free communal mini bar with pastries and fruit

there was no tea making facilities in room (but room service was very good)

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of

breakfast was reasonable and worth the value

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote

parking onsite ( 19) gym booked for hubby and i for 45min slot

we booked a room with a pull-out sofa, which worked well for kids staying with parents

nice spa service

accommodation has no kitchen facilities, at all

can have an update in the kitchen , dishwasher was not working

no wifi (the name advised on the welcoming message not available) and no answers about this from the

you can keep your style but by putting functional equipment -unstable wifi -bad communication from the staff

and that s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area

kitchenette could be a little more equipped if possible for longer stays

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

we booked a junior suite which was very large with a reception room, kitchenette, bedroom and en-suite bathroom

wifi reception very poor.

seating area and little kitchen in bedrooms was nice

decent gym and nice to have the hammam (warm pool and small steam room)

hammam and roof bar excellent

the staff are too friendly… even the breakfast was so good… also we got late check out and they provided

the gym and spa facilities are a bit small but very nice

it also has a very good gym

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

the staff. free wifi. location.

wifi was excellent

even passwords for wifi was

the wifi could be better.

wifi is horrible

weak signal for wifi

wifi didn`t work

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

the hotel will even have a bag of laundry serviced for you for a slight fee

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door

breakfast was delicious, afternoon tea a welcome bonus

location - design and atmosphere - staff - the room - room service - food

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

the room was spacious and clean with good wifi

biggest problem - wifi was very spotty throughout the hotel

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

regrettably the hotel does not have a clients bar or lunch and dinner dining.

that did not have laundry service

wifi wasn't great, if you need wifi for business then have another option with you

were there for business and we really needed the wifi working

location in the very center of the city. fast wifi. very good price on booking.

everything was great! wifi not super fast, but fast enough.

the staff were very friendly and did laundry for us for a very reasonable price

in room laundry service was convenient and quick/

it was nice to have a laundry service -very reasonable price

stayed in room 16 which is just opposite the laundry room

there was a very good laundry service at a reasonable price

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi worked well, great location, ac was cold, staff super helpful

breakfast could be more varied

would have liked a proper bar and didn t detract from a good

the breakfast was delicious and the location was perfect for walking to the alhambra

breakfast is very good. and they're so kindly.

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

next to noisy laundry

wifi was slow or not good wifi

the wifi was very slow

spotlessly clean, super friendly staff, great breakfast

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

were in a small apartment with a loft and a fully outfitted kitchen

and friendly, location was amazing for alhambra and city, comfy bed, fridge/mini bar, balcony, wifi etc

wifi was rather slow.

the kitchen utensils were cheap the furniture was very cheap

smell from sewer pipes in toilet and under kitchen units at times.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

poor wifi

great location, charming rooms, great wifi, helpful staff

everything in the room worked very well: wifi, air conditioner, shower, etc

great wifi also

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

wifi was a little slow. but this was not really a problem for us.

excellent location and value for money. the free wifi egg was an added bonus.

great location, clean, good breakfast, & friendly staff. good value for money.

loved the large bathroom with spa bath.

no wifi which is disturbing

wifi was terrible

wifi and no desk staff located in the building full time

no wifi

there is no laundry service

laundry done in 1/2 day for 22

beds, virtually no wifi, one of our rooms with strong smell of mold (3bdrm)

the bar and restaurant were excellent

beds, didn't get too much outside noise, good wifi

the wifi was really not good, very intermittent .

wifi was good and the room very

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

i like in-room service, but i do like more coffee (only one was possible)

the breakfast was exquisite, and we got it in a basket as a room service

the bar and restaurant area lacked space and character compared to the rest of the hotel.

for sightseeing and walking around the city, food in the restaurant

no swimming pool

my only other disappointment was the room service

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

doing laundry there was relatively

cheap efficient laundry service

laundry service was fast and affordable

good to have a safe and also had some laundry done

our room was next to the laundry room, bit noisy in the morning

very clean. good wifi. downtown location. check in staff were excellent and friendly.

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

it had a tv and wifi