laundry by front door

laundry room is located right at entrance spewing heat into tiny lobby

the shower curtain ws held up by laundry clothespins and the window was broken

there was a fight in the parking lot

older facility and carpets needed cleaning, but pet friendly facilities are very limited.

i expected a bigger room for a family. i was across from the laundry room on the basement floor.

only person working was doing a great job, checking people in, making changes, doing laundry, all with a smile

was broken pool and lounge are were dirty laundry machine was left in the middle of the hall room wasn t

it was clean. the night guy was helpful with the laundry facilities and pleasant

had to request soap at the front desk and they only had one bar available, which they happily gave us

breakfast was great.

it would be nice if you had some adult only time for the pool, maybe in the evening

pool, the area of could have been cleaner and it was over 90 degrees in the area

lack of hot tub, lighting in bathrooms, unlocked exterior pool door,

breakfast was great. location was perfect for what we needed. had lots of business around us.

laundry/vending machine room was very dirty and because there was only one set of washer/dryer

i liked that it had a laundry area

the continental breakfast was good. the laundry facility was a welcome addition.

so the entrance and the laundry area had a very strong smell

the hotel was inexpensive and close to shopping. the hotel had laundry facilities available.

a few issues with room and it was located by laundry room.

had a very nice complimentary breakfast

great facilities pool and gym

the breakfast was wonderful and the pool was great for my grandchildren to come and play

parking lot was full of ice

$5 parking fee is just ridiculous

the pool wasn t open due to covid

pool and fitness center were closed

kids enjoyed the pool. room was spacious and large enough.

double beds work for little kids but not for teenage boys

in early and was given a room at far end of building, noise from ice machine and peoples doing laundry early

very comfortable bedding. shower was roomy. breakfast choices were good.

the outdoor grounds could be better maintained with snow and ice on walks and parking lot.

the pool

also she marked the closest parking to my location

linen appeared to have been laundered locally rather than by a professional laundry, leaving cleanliness in

my brother went to check in and they wanted to charged him an extra 75$ for “early” check in plus there�

pet friendly

need to get wifi and refrigerator in the rooms but other than that i like the place and i would stay there

at night, if you like a block party in parking lot (till cops come) stay here

the breakfast, and the shower

staff was awesome and allowed us early check in for bowling tournament, then came up to room and fixed tv in

parking lot was overflowing, people were up yelling in the hallway all night, one guy tried coming

no breakfast

clean w/ depndable wifi

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

pool and breakfast

fast wifi

breakfast was lacking healthy opitiins

com i had done was including a pet but when i got there she said it wasnt that way and i ended up having to pay

last visitor) there were not enough face towels and we were told they only had one person to do laundry

laundry room is terrible

room was right across from their laundry room

our room was right across from laundry room. too loud all night :-(

laundry facilities was not able to use

very noisy outside of water view side (loud seagulls were constant), spa tub never heated up and had a weird

if you park in the parking garage you have to take the stairs.

pool was open and very warm

the new beds. the kids enjoyed the pool.the bathroom was very clean.

liked the pool, hot tub and outside patio

they had coin laundry machines and dryers which was much needed after a couple of days at the beach

beautiful windows and balcony and nice kitchen

only thing i wished the bar stayed open a bit longer on saturday nite, but staffing is tough lately everywhere

restaurants were great. beds and pillows comfortable. parking lot was well lighted.

nice pool and hot tub area. wifi worked well. really nice view of the water.

the door was propped open so you could see it and what looked like a laundry shoot every

the soap dispenser was empty at the laundry and she refused to help with that

the room was a good size and very clean. good guest laundry facilities.

other facilities like ice vending machine, guest laundry etc

bathroom had a weird smell, similar to when you leave laundry in the washer too long, but dry it anyway

no room service, or only on demand, and even after demand room was only partially done (no beds done)

rooms were clean and comfortable. the pool was very nice. and breakfast was delicious.

real breakfast was a disappointment and what they did have wasn t anything i or my wife wanted

parking lot could use lights at the north and south ends of the main building

were a few minor things such as having to sign into wifi on a daily basis and a loose toilet seat

i could open the window, laundry facility on site, close to shopping and entertainment

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

the laundry room was clean and the cleaning ladies was bleary wonderdul.

pool no laundry facilities

the breakfast was really good, although i wish some of the breakfast items were labeled

beautiful, clean rooms. great breakfast area. friendly front desk staff .

the staff was friendly and amenities such as pool and gym were available

small parking area in front of hotel

breakfast breakfast could ve been better scrambled eggs sausage bacon hashbrowns toast would ve

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

we were down stairs by the pool

we booked a second night so the kids could swim and it was too cold also the heater was very loud when it would

pool for the kids and location

the kids enjoyed the pool and how close we were to it

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

breakfast gym

loved the breakfast to go bags!

loved that it had a pool, pool looked very clean as well, also had a gym but we didn t get to try it out, but

we had young kids with us and she went out of her way to make my children feel special over easter

no parking 4

parking was horrible

breakfast was great also

00 per night pet fee

parking lot needed replaced

laundry service was broken and only available 1 w/d with a line a mile long every day

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

didn't take care of the parking lot very well

not like the fact that i to register in order to get the wifi, which i did not do

no closet! no plastic laundry bag

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

it sounds like a laundry room is near by which makes no sense being on the 6th floor

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

not like that there was no laundry facility for guests who wanted to go swimming

no laundry facilities.

no laundry no breakfast no coffee anvil

wifi was broken during visit

facility is aging, guests tend to hang out in parking lot

bonus to have laundry facility on site too

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

the sports bar was excellent

the breakfast was great

awesome view, love the breakfast and pool

little pricey and breakfast was kind of expensive smaller pool but maybe thats typical for a

no continental breakfast????

pool area was crowded and the room had no fridge

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

wifi & tv on a dish, so internet & programming would fade in & out

kids were loud past 11 pm

no room service at this time

i was surprised by how expensive the hotel bar was.

website did not mention the pool was closed! staff had to dance around that one.

kids were loud past 11 pm

service in hotel bar was non existent

the hot tub in the pool/spa area was broken and out of order

lobby bar staff to busy to serve anyone

i also like the pool area, spacious and clean

i especially loved the room service so easy to order and came straight to the room nice and warm

was fantastic, the bed was comfortable and there is laundry for the guests

clean, friendly staff, comfy beds, kitchen & bathroom stocked with everything you need

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout

nice pool, snack bar, roof top bar, lounge area and breakfast

breakfast was fantastic, the bed was comfortable and there is laundry for the guests

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

the pool area definitely needs a renovation.

they were able to accommodate me for an early check in as well as a late check out and where overall just very

hotels allow adult only access to the pool area, it's a really nice perk to have a nice perk for naturally

wifi

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

i had the best margherita of my life, truly, at the bar right after i checked in

we loved the bar and lounge area

didn t eat the breakfast at the hotel. we didn t know that one was offered.

breakfast should be complimentary with how much the room was

the breakfast was great

pool was small, but enjoyable

the breakfast was adequate, but the room was great

very nice !! big room, nice pool and great breakfast!!

we liked the clean rooms. safety on elevators, pool hours and proximity to events we had planned

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

the breakfast was great. and staff was helpful. a lift ride to venue.

food service after breakfast, no room service, no taxi stand, no bar

last year i stay at a hotel a couple of blocks from this location and had a kitchenette for the same rate

no laundry facilities & parking was expensive but it is downtown

so cute love the bar on the roof

pet friendly

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

love the extensive breakfast and clean laundry

pool, vending machines, and a laundry room for guests

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

there were always people carrying baskets of laundry to other floors

the laundry carts and room cleaners carts were very old, shabby, and very dirty

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

big parking area, centrally located on 28th street

shampoo, durty stairs, no elevator, bad bugs in the room, white towels grey color, no hair dryer, wifi not

and leaving all night, you can plainly see the prostitutes making deals with others in the parking lot

i was not given the wifi

spa did not work

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

nice. 10 star plus. clean room. very quiet nice breakfast

the breakfast needed more variety and the pool needs a dehumidifier.

the ground floor had rooms with doors opening to the parking lot

good location , breakfast was good , clean and friendly staff

wifi was weak

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

the spa tub

the king size spa tub room

spa looked over used or cleaned too often, coating was coming off

there's a laundry facility on st as well as a pool and spa

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete for my needs

there is even a sports bar across the parking lot

the room was very clean and i even felt comfortable walking on the carpet barefoot

hotel bar is wonderful

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

unsupervised children running around property screaming. parking lot trashy.

wifi was terrible horroble even i never was able to connect to it

allowed pets with no restrictions. decent breakfast.

the kitchen was incredible! the staff was super friendly.

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

time card didint work good to open door from parking side but receptionist helped us

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

loved having a two bedroom suite with kitchen (oven,full size fridge dishwasher and microwave) and living room

didn t like that there where kids wondering around unsupervised in the hall way when i was on my way to

the kids loved the pool but the hot tub was out of order

there was a baseball convention and the kids team stayed here. lots of noise.

picked this hotel because of late check out so my kids could go swimming in the morning after my daughters

there were usb charging stations for the kids stuff

the free laundry machines and mini gym were a bonus

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

laundry facilities were out of order and our keys stopped working several times

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

their airport shuttle is not up yet, but they more than made up for the inconvenience.

i chose this facility due to 24 hour airport shuttle

free shuttle ride to the airport. ac worked great.

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

best pool ever clean and very family friendly

breakfast could be a little more friendly

the area outside was very pet friendly with lots of areas to walk our dog.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

self laundry free of charge.

clean room, large tv with lots of channels, clean laundry room, outside seating.

the noise from the laundry room next to our room (219).

also, they couldn t make change at the desk or have a quarters machine for the laundry

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

it took a long time to find because the maid put it in the laundry room and nobody knew

laundry service was offered inside the service description but only self service was possible.

like room so close to laundry

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

they had parking

they had a fun kids event, ice cream and movie night.

friendly i have twins and their babies and i didn't get a knock on the door saying hey can your kids be quiet

there fire was in the laundry

laundry

didn't have change to use laundry

laundry facility didn't work except washer

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

only thing i think would improve the bathroom is a grab bar on it least one end the tub

plenty of parking spaces

clean. nice amenities. free breakfast, snacks, wifi. fridge and microwave in room.

in the morning you feel the bed vibrating from the laundry room

the pool was freezing and there were never towels at at the pool

the comfortable bed, the breakfast service

my family was in the car in the parking lot

the hotel had a great breakfast too

luv that kitchen and free laundry

the convenience of the laundry room.

kitchenette free laundry staffing specially the gm

being able to do laundry for free unfortunately only one dryer worked.

bonus: free laundry machines in second floor, just bring detergent and

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

kids running thru the halls

the pool was a little small and the breakfast was just ok

was a little expensive and there was quite a few kids running around the floor above me

how quite it was in the room. the pool was a great size for the kids as well.

breakfast was good

the kitchenette was spotless and appliances clean and in good working order

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

the kids liked playing basketball in the courtyard and swimming in the pool

staff was friendly, breakfast was great!

we had to take towels out of the gym in order to dry off because they had no stock of towels

there was no parking at night

i enjoyed the friendly staff and my kids enjoyed the pool

big suite, comfy bed, great breakfast, wonderful staff

shuttle service and vehicle parking while gone five days.

the staff we encountered was super friendly and great with the kids.

very clean, comfortable beds, nice pool, very friendly staff

kids would like pancakes and bacon on the buffet

should have been mentioned on the hotel listing that the pool, gym and breakfast is not available

mistake was made with shuttle , but it was quickly fixed to get me to the airport on

was there for 11 days, i needed to use the laundry

the dirty laundry room.getting the room cleaned took all day.

example; no laundry because washer was not working

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

but, the laundry room was filthy

laundry facilities were great

the pool, fire pit, grills and laundry are a plus

the rooms are very spacious and free laundry

laundry, kitchenette, and full size fridge also the grills outside

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

no laundry

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

online didn t match due to changeover - expected to die a load of laundry and couldn t

the location, ease of parking and the friendly staff.

the pool ruined the kids hair,too much chemicals!!

the laundry machine could have been cleaner.

airport area hotel with excellent parking and close to supplies, gasoline, and food

very safe and well lit parking lot

room was large enough and the wifi was quick

i enjoyed that fact we were able to use the pool

easy access to room and laundry facilities

lots of parking available

traveling with a small dog so was given an awesome room near the pet relief area

too bad the pool, etc were closed because of covid...would have loved to use

wifi doesn't work well

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

the free airport shuttle

parking. i had to park at the holiday inn next door. next time i will just there.

breakfast was great, rooms even better

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

no change machine for laundry and the front desk will not sell you quarters

wifi also would not work

i was only there from late at night to early the next morning so i didn't get to try the pool or the breakfast