loud music by the upper pool.

negative experiences with reception, valet parking and room service

biscuits for the kids, unlimited champagne for the adults

will be back once kids club is open and adult pool is more than just weekend

pet and

not as clean and laundry was outside.

guest laundry

the gym wasn't open or the laundry

this effected the laundry machine's ability to take transactions

and they have convenient guest laundry

no kitchen. no breakfast. loudy neiborhoot between room to room. no desk light.

the rooms are neat and clean, the internet is great, the pool and gym are great, and the parking lot in front

pool wasn't modern looking and some peeling on floor of pool and outdoor tables not extremely clean

amenities such as the pool and gym were closed

they carpet need to be shampooed and the pool needs to get cleaned

choose this motel for the location, breakfast and wifi included

breakfast was ok

noise people early in the parking lott.

the pool & jacuzzi open & coffee maker in the room

breakfast was excellent

no laundry facilities on the property

no laundry.

no laundry facilities.

room was next to the laundry and it felt and sounded like a helicopter was next to us

location, staff, breakfast, pool, is all amazing

everything was great for us. friendly staff room service when need. onsite laundry

to top it off they had a laundry room

queen bed large shower microwave and fridge a plus. laundry on-site. friendly staff family owned

everything was great for us. friendly staff room service when need. onsite laundry

inviting, landscaping professional paint job in the room and on the building and also define all parking lines

it had laundry

laundry facilities soap dispenser was not working

she noted that it was probably coming from the laundry facility located behind/next to the room

on-site laundry.

laundry

location and parking

i just wish wifi was faster and i wish it had a better tv besides that everything was perfect

parking gets a lil tight at night

price was great, safe location, clean, ac & wifi were good

loved everything about this property but the parking lot,it s a small parking area and you have to park diagonal

would love a quarter machine or alternative form of payment accepted for the guest laundry.

wifi didn t work my whole stay nor did any of the built in tv apps because according to the front

no free breakfast or jacuzzi.

was great, hiwever due to covid 19 and remodeling i wasnt able to use pool or gym

the amazing staff! gym - perfect size. room - good size. breakfast- yum!

i went to use laundry, no light

location to the cruise pier; hotel restaurant; laundry room

location; friendliness of staff; comfort of room; pool and patio area; guest laundry

no self service laundry

pool access

no laundry facilities

laundry room, which is te reason i wouldn't book the hotel again

the hotel is very nice. i liked that it was a boutique hotel and the parking was secured.

etc was cute, but no room service, limited selection in lobby

wifi is very weak

laundry facility, nice large community room with comfy sitting area and tv

breakfast, laundry

the clean up on the towels in the tub on the floor *there wasnt a door to separate the 2 rooms *laundry facilities

the staff, the location, the laundry facilities.

the room had a very strange smell, we had to pour laundry detergent on a plate to mask the smell during our

ok and it's a 10 min walk from the pier with all the restaurants and bars a beautiful beach and laundry and

next to laundry and office loud voices all day and night

no breakfast due to covid19.

i was able to have a late check out

location is great, room was clean and renovated, breakfast was basic but good

had to ask for wifi

also, parking was a little tight

the parking was a hassle

the wifi suck

parking

needs in house laundry

kids screaming in the pool at 9:30pm

early check in was a $50

great bar and restaurant

pet friendly as i was traveling with my 10 lb dog

they charge a $50 deposit at check in! also they don t have a laundry room

fitness center and pool

breakfast buffet, understaffed restaurant, crappy wifi, uncomfortable pillows, broken coffee

also, the pool doesn t match the hotel

gym was ok but not as good as i'd have expected

on chasing up the item it was discovered it was sent to the laundry a day late

there was no facility map to show where pool, bar or anything was

even from the pool there are too many

the food from room service was great and fast

clean and tidy and easy access to the mall. room service food was great

we appreciated the laundry machines and hot tub

selfservice laundry machines available

the guest laundry was convenient but cost to much per load!

especially when there was anything needed like laundry bags

it has a swimming pool which my grandson loved

cheap guest laundry and great vending machines

no pool laundry was broken and so was one ice machine

i wish that the guest laundry had not been out of order

the laundry facilities are visible , you can see staff, do laundry, cleaning rooms

and oh, i wish their laundry facility is open to guests

use the laundry room

great staff, could not do enough. free cold water always at reception. good guest laundry

)the laundry and dryer machines are cheaper than those laundry shops outside

there are laundry rooms, so it is suitable for longer stays, good internet connection, there are office rooms

there's a laundry room, a gym with about 3 machines, and a business center on the property

which we had to call to find out because check-in person didnt notify us, same goes for guest laundry

next to the laundry room

i accidentally left my laundry in the laundry room at 10:30pm

the laundry could have more washers.

no safety box in room,no self laundry

we went to the laundromat and then i saw the guest laundry

a parking space was always available

parking lot is small, so they recommended only one vehicle/room but weren't sticklers about it

off street parking

the parking lot sucks

every room has a microwave, but if you ask they will let you use one that is in the laundry room

he had no dogs with him, so the pet policy could not have been the reason

parking was not an issue, and the staff on-site was friendly and helpful

plenty of parking, and it was very convient location right next to tacobell and gas station

they are well-trained, and i m always willing to pay any pet fee for the extra cleaning and hair

its a plus that you can get a smoking room if needed

wifi not working,sink and tub really slow drain

parking is terrible

the spa tube is awesome

the parking

laundry room had 2washers and 2dryers

laundry on site!

location, cleanliness, staff. needs laundry bags and at least bathroom trash bags.

bar area and lobby are great

we didn't use but there were coin laundries and room service

a small pool

by the time they came it was 8 pm and my kids were both asleep already

the gym consists of small dumbbells, 2 treadmills and a bike, was very very basic

room service was quick & delicious

the bathroom was like a spa and the minibar was fullllllly stocked

beautiful hotel with spacious hall, clean rooms with very comfortable beds, swimming pool, guest laundry, atm,

ac units did not work well at all, laundry facility is very out of the way and inconvenient

the dirty laundry and towels in the hallways!! covid19

we called down to find out about laundry/dry cleaning service, and she said they didn't do that, even though

coffee and tea available all day, rooftop terrace offers sunset view, laundry on site

access to laundry is of great help

bugs after the second day we returned home, we had to totally clean our bedroom and do all the laundry after

small laundry facility is handy

used laundry room

i like the cleanliness and the safe feeling. the laundry on site was a plus.

loved the mini bar and the view

it is more like a bar with food

few recommendations would be to consider leaving the pool open longer in the evening, reduce the price of the

the restaurant and bar are also excellent as is most of their outdoor space

our kids liked the multicolor lights that lit up the room

as a few negative points, there is no cafe/ coffee shop within the hotel and no laundry machines available for

when i got there and some guys fixed it wich was annoying but i didn't mind but the lady in room service told

again due to covid the gym was not open. i wish there was swimming pool

gym equipments were broken

no leisure amenities or pool options

way to make our stay extremely pleasant from giving us more pillows and letting us know of their laundry facilities

laundry is free, which makes that a plus

laundry facilities were in high demand and multiple machines not working

the facilities are excellent, from the clean rooms, to the free laundry

used the laundry facilities

laundry was clean

we didn t use the laundry room (self operated, not the normal extortionate hotel prices), pool or fitness

guest laundry closed from 10pm-8am. staff wasn't very friendly.

needed a laundry bag. ac seemed to struggle

room was close to elevator and laundry room heard a lot of noise from elevator door

had to use laundry machine/dryer but the small laundry room was rusty, dusty and not very clean

the laundry facility is not well-maintained

the laundry facility was not operational.

also love that they had guest parking, on-site laundry room and a gym

in a quiet area, spacious room and there is a cheap laundry room.

it was nice there as laundry available, but there wasn t detergent, or quarters available for purchase

the quality inn is paying fewer staff, fewer hours, (hot food, maintenece and laundry takes upkeep), and taking

price, location, guest laundry, room size, nice staff

this hotel has comfortable rooms, comp breakfast ( we are happy with cereal, toast etc), coin laundry, free

a good continental breakfast, helpful staff and onsite guest laundry

room service (good stuff) was prompt and delicious

you have a big room, which is bedroom, living room and kitchen as one and additonally you have one separte

i would have enjoyed a hot breakfast.

front desk, and the young lady that helps with the pool stuff made our stay one to remember

nice bed early check in fab location

would have been nice if there had laundry and drying facilities.

amazing located hotel.,parking included the price., in this area it is necessary.

could use wine glasses in the kitchen

hotel was in a perfect location and the staff was good and they let us stay till late check

it was wonderful having a full kitchen

amenities, no laundry services, no late-night food offering, limited in-room facilities except alcohol not really

breakfast (kids were missing chocolate milk and fresh bread/croissant)

breakfast (kids were missing chocolate milk and fresh bread/croissant)

staff / service - great bed / shower and always love nespresso in my room and coffee wine bar in lobby is a

the small but well stocked bar on the first level is very cool

a laundry

needed washing machines for laundry .

no laundry service

perfectly located. impeccably clean. great staff. great breakfast. a real gem!

wifi, registered my daughter several times as a guest, paid for her parking-told front desk she

the laundry required many quarters, but the front desk can exchange bills for quarters

i like how they had a laundry room and the washing machine and dryer worked really well

there is on-site laundry for those staying longer and a gym & pool

fast and ok laundry but had to get a lot of quarters 24 for washing and drying.

great service, fair price, wide range of stores and restaurants nearby, self laundry service, mini

helpfull host, laundry available

also our room was above there laundry room which was annoying with all the noise being made bright & early

laundry room on site

i had to do laundry one day and i used the laundry room from the motel

great laundry facilities

guest laundry was available (4$ washing, 4$ drying and 1

laundry room was a bonus

room drive able to most la attractions and close to the coast by driving food accessible nearby laundry facilities

the free breakfast was delicious, especially the veggie egg omelet

caring attentive front staff, nice variety for breakfast, comfortable room and amenities, wifi, quiet, location

breakfast not included and laundry room not in hotel, it s in the parking garage.

i would feel better if the management addressed this problem with their laundry staff - the stains and the

rooms were clean and comfortable, pool/jacuzzi was great, laundry on site was convenient.

the laundry it s not working properly and should be updated

the pool closing early

laundry machines were out of service.

coffee machine in room didn't work, no laundry bags, no microwave, both beds creaked a lot (think the springs

laundry coin machine was broken

no loud neighbors or kids running up and down the

room service was below average

the pool was still opened so my boys could have some fun while there

the room service was good. the bed was great.

comfy bed,restful sleep ( despite being close to freeway, surprisingly quiet) we requested an early check in,

clean, bar and staff

$98 bar charged was incorrectly charged to my room

clean, bright, well equipped laundry room was great to wash before heading home

it was a good place to stop by before going to the airport, parking was also free and there is a laundry facility

room clean good wifi nice location

the kitchen was well equipped

fast wifi connection

quiet during sleeping hours and had on sight laundry which was helpful

it was impossible to do laundry since the machines were not operational.

front desk staff was friendly and profesional very clean pet friendly pool laundry spacious room parking close

there is laundry on site and ample parking

i do not care for pets in rooms that bark

location, spacious room, rate reasonable, laundry area

laundry mat onsite

the amount of money spent, i expect the amenities like guest laundry to be operational so after a very long day

coffee and laundry not working cable kept going out

the laundry room is nice with plenty of washers amd dryers to use

check in process with enough parking spaces available

dirty, broken ac and drug addicts hanging out smoking cigarettes outside my room all night long

wifi was unreliable

was disappointed with service, cleaning , pool , smoking smell in all areas , not able to sleep with kids during

everything was fine, they had a smoking room with 2 beds a bathroom i was set.

laundry could be open 24/7

appears rundown, sparse room furnishings, was situated across from storage, laundry room

of the walls were dirty and the laundry bags were just kept outside on a hallway were you can see everything

services of the place (vending machines, ice, laundry, pool, jacuzzi) were good

the laundry facilities didn t work and the staff wasn t really that helpful or knowledgeable about

laundry facility offered but again it's availability and management is v poor

was broken so couldn't do laundry

was a corner room at the ground floor and was a bit dark and noisy, being close to the hotel's laundry

if you want to do laundry, they have machines, much higher than what i would pay back home.

had issues with laundry drier

also was disappointed in the pool and pool area

pool was small

the spa bath didn t work

the fireplace

the jacuzzi tub was amazing and room service was great

good breakfest room was clean jacuzzi and laundry available free parking perfect location

clean offers laundry services vending machines for all needs, has a jacuzzi to unwind and relax

the laundry room posted that they close at 9 pm in fact they turn down the machine before 9 pm

air con units, comfortable beds, mini-refrigerators and microwaves, along with on-site pay laundry facilities

comfortable bed and plentiful pillows, on sight laundry, continental breakfast and if the weather cooperates ,

the room service really depended on who cleaned your room, sometimes it was amazing and other times

breakfast was great, staff was nice and pool was clean. rooms are also clean and spacious.

the breakfast was great and the staff was amazing!

the wifi went in and out when using netflix

wifi very hit and miss.

kitchenette was empty of supplies - no cups, plates, utensils, etc

perfect staff, good breakfast!

the teens liked the gym

a lot of supplies in the kitchen which proved difficult in preparing meals

the atrium in the middle. the workout room. the very good breakfast.

especially like the guest laundry as it really helped in not having to bring too much clothes

rooms very comfortable, new, clean. coin laundry available on the site.

the hotel itself is very clean and the laundry facility is very convenient.

we used the basketball court, the pool and the laundry room

putting laundry and our trash outside of our door daily

ice machine is in the laundry room

washer or dryer was broke and flooded in laundry room but maintenance helped out and they replaced my money for

appears to be no service elevator either, so when the elevator finally appeared, housekeeping and laundry carts

plenty of parking laundry on site and gym

also a minor comment, having a change machine and soap dispenser in the laundry room would make sense

toast muffins fruit juice coffee milk and dairy free milk options, nice pool area, self serve laundry options-

t have laundry soap stocked

very friendly place. bbq available for guests to use and laundry room

laundry and room. bed was great.

there was a laundry room on our floor so it was convenient to get our laundry done

was awesome and laundry too, i didn t spend much time in the hotel but i would definitely spend time in a best

laundry was a bit unusual it was disappointing that the restaurant was closed.

airport (leaves every hour), decent hot breakfast, spacious & well maintained rooms, gym & guest laundry

items like masks, laundry are charged

room 125 should be avoid is near to the room of personal service, where they do laundry and everything else

they need more parking

parking lot was a little too dirty with papers cups trash did not like the elevator smell the

staff was very nice and the room was clean. plenty of parking. no issues. close to the freeway.

could have had wifi like they said there would be

was something i did not like was the parking

located in a quiet neighborhood and it had laundry room. the room also had a fridge.

also, they do have vending for a laundry room but it was out of detergent, and i had clothes that weren't in

house keeping is good and i can do my laundry when i stay for more then a few days

and at the back they have laundry machines and vending machines, but the vending machine with some snacks in

smells clean upon entery ,quiet,safe parking,good rates.

we used the laundry room was so convenient

he sent me to laundry room on level 2 and that was needless as there were no boxes there

breakfast was excellent just the french toast the way they're cooked and held are disgusting

full kitchen with a full size fridge

offered, a full free breakfast buffet, mid week evening social, as well as large room with mini kitchen setup

gym laundry wasn t picked up at the room laundry wasn t delivered back to the room water wasn t

gave me a room next to an ice machine and next to the laundry room i did not sleep well i can hear the machines

needs a laundry room had lots of laundry after my cruise.

my neighbors were loud, can hear kids crying through night and a couple arguing. walls too thin.

i also love the pool area it was beautiful clean it was more for kids but i mean i still got to lay out it was

there was also a laundry facility which was a plus and a very small deposit of $40 which is great

i asked for non smoking, at least 3 ash trays was evident in the room

smells smoke in the non smoking room. we requested another room better than the first one.

late check out but still had house keeping knocking because there is no communication fro front

dirty towels, smoking room when i requested non smoking

the laundry is not very clean, most la attractions is a 1 hour drive away from hotel

laundry room was extremely small and for the money, it did not dry the clothes very well

breakfast and laundry room did not function to standards and was super hot

had a fridge, the jacuzzi water was hot, there was a washer and dryer available for laundry

with three little kids that got annoying and we changed

only downside was the pool bar was closed both times i went to the pool

beautiful location, very clean, right on the beach, pool and jacuzzi area was nice and had games

they gave us a guest card to get into the pool the next day after check out which was appreciated

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

pool bar wasn t open, restaurant was very expensive

a large public laundry was near that

the laundry room had one drier for customer but that also was broken

parking is easy, stairs are not that bad, and overall very good price for value

return guests, we enjoyed the neighborhood and easy parking

wifi in my room was not so good but they did a reset and improved

and modern rooms large and well appointed beds comfortable excellent laundry and not expensive great location

appreciated on site laundry

kitchen

ease for everything, spacious, and kitchen spotless!

gym wasn t open due to covid

the laundry facilities available to guests are easy to use, with cleaning detergent available for free

pool is small

great gym

kids loved the pool, adults loved the hot tub after a long flight to

room service from the attached restaurant and everything but the crab cakes was delicious