was there 12 days could not get change to use laundry for 8 days

rooms are big and i felt comfortable there, good beds and wifi

i understand the way of the breakfast was served, room service...

parking

parking

the use of laundry was also a must since it solved a lot for us since there was no laundry extremely close

on-site laundry was super convenient

i used the laundry which was great, too, because we had been on the road for over a week

loved having a kitchen, breakfast, and access to laundry

the breakfast room was outstanding, and the food was good

wish there was laundry. i had to leave a day early

whilst there is no onsite guest laundry available, there is a very big and clean laundromat across the road

everything was great; the breakfast, the room, everything!!

wifi was down for our entire stay so couldn t really do anything that required cell service

modern hotel, good breakfast, nice staff, fast wifi.

no laundry mat

friendly staff; great roof top place to relax; comfortable rooms; very clean; very good breakfast

property with gym, breakfast, pool, rooftop view of manhattan, trains close by and friendly

the room was clean and spacious. the check in and out was quick. pet friendly.

very convenient when traveling with a pet.

no laundry facilities

basement floor room, laundry on the way to the room

are used and not furbished, bathroom mirror broken, hairdryer outlet not functioning big black laundry bags left

called and asked for towels, we were given 2 and told to go down to the laundry closet for more

there were bags of trash and dirty laundry in the hallway next to our room

not having access to in house laundry services

is a store right at the entrance to the nearest subway, a costco about 12 blocks away, and a laundry service

the standard american breakfast was very good, 3-4 minutes to the nearest 2 subway stations, a laundry and a

little more variety in the breakfast.

the facility was very clean and comfortable. the bathroom was awesome. the gym was very nice.

they make your laundry (fitness only) for

hotel didn t have its own laundry facilities, they could wash your gym clothes but they were in a small bag

no laundry mat.

free laundry of gym clothes

we had laundry done and asked to pay cash, the guy umm and arrhed over this and advised we would need

laundry facilities

is nice we stayed for a day, the mirror lifts which i notice at the end was cool, and the laundry mat cool too

the free laundry is a nice touch. the wifi is fast and reliable. the beds are very comfortable.

it's very clean. and the free laundry

the guest laundry room

you have the subway entrance just 2 block away, a big 24/7 laundry place just in front of it, and some good

under the laundry/maid s room across from the

was not the best in terms of explaining amenities and providing price of breakfast, laundry, etc

of laundry machines everyday, room small very outdated, tv small & remote kept sticking

we were infront of the laundry but it was still an awesome sky view

microwave in room, nor in lobby, no laundry on weekends, no cleaning for guests there over 1 night, amenities

a lot of standard services are missing : no laundry bag, no vanity set, no city map at the reception

the main subway jay street that connects to all destination is very very lively my kids were on edge

i liked casual breakfast bar which got busy at weekends others might expect a different

great room, great to have a gym on site, nice breakfast, fab location and lovely staff

the room was a little dusty and the sheets didn t smell laundry fresh

property was located in a really cool neighborhood with cool restaurants, bars and shops

great bar in lobby creates energy and positive vibe.

no wifi, although they provided their own to use. cell phone service was not great in the room

the bar closed at 10

for example, it was supposed to offer laundry services, but at reception they told me they do not do it anymore

there was no pool, no refrigerator and microwave, no fitness center or laundry facility

i was bitten all over and now i have to pay for the room + laundry + dry clean + extermination services

is there laundry on site

laundry service was too expensive, ended up buying new clothes for a cheaper price.

we booked this hotel for the laundry and pool, upon arriving was told the pool is shut for renovations; not

boxes everywhere and furniture stacked up high, not to mention 2 large wheeled bins full of dirty laundry

pressure in the showers wasn t great, you had to pay to use the safe, and laundry prices were steep compared

laundry bag - really annoying

we had to wait for them to come out the laundry

everyone was very nice and breakfast was great.

clean, nicely decorated, comfy rooms and beds, and a nice breakfast

friendly team, clean and smelled nice, good breakfast and very nice room

extremely helpful staff. delicious breakfast. great location.

breakfast is served between 730 and 10 in the lower lobby

the breakfast area was in the cellar and was connected to service rooms and laundry cupboards

is just a suggestion that it might be a good idea to offer paid laundry facilities for families staying longer

the kitchen was clean

oh you wanna talk about the breakfast

room service staff are also vvery helpful

the does not have a laundry room. the nearest laundromat is far.

they really should add room service since there are so many conferences and meetings held

if it wasn't for them, the breakfast situation would cause me to not come back

there were amenities available like the gym

bed, convenient location close to many subway lines, friendly front desk

covid-19 (used to be even better before with smoothies and waffle), and even was able to wash my laundry

we were told there wasn t a laundry when it is listed in the details for the

staff helped me with directions, subway information, and even called around to locate an opened laundry mat

they advertise laundry which they no longer offer it is valet laundry only, which is very costly

i didn't like the breakfast

no laundry or dry cleaning no restaurant in the lobby

no laundry, restaurant needs to be open all day with a drink menu.

thin sheets for the bed, and had to ask for a duvet which the staff member gave us because the laundry wasn

no laundry service in the hotel and the laundry service that reception gave didnt do small batch

$25 per day fee for just 2 bottles of water, wifi & access to the fitness center was ridiculously excessive

no breakfast or laundry services on-premises

i love the balcony in the rooms and kitchen area in the room

didn't like that there wasnt any deli's on the corner being i have kids, but it was a 5 minute walk away

didn't like that there wasnt any deli's on the corner being i have kids, but it was a 5 minute walk away

i love that they had a balcony and like mini kitchen

the laundry, free, was a very good resource, too

room was spacious, the halls smelled like clean laundry, and the kitchenette was a surprise

there is a gym providing all the equipment for a good workout and laundry with free washing facilities

some laundry facilities was serendipitous

laundry room was not clean. also washer and dryer are not clean.

environment, multi-cultural and multi-ethic, very inviting area to sit and have coffee, do laundry or just hang

parking, microwave or fridge in room, laundry service, breakfast or room service, lounge area always closed,

i would have preferred daily laundry service in terms of room cleaning and a bit more work space for me as a

close to the train, the laundry, the restaurants

room was on the 8th floor right next to the laundry, and the mashines in there were very loud and ran 24/7

spa wasn t open was looking for some me time, only went to the gym for half an hour but ehhh wasn

the kids didn t like that they had to leave the pool at 6pm.

pet friendly and kid friendly

overheated to me and felt more like a bath rather than a refreshing dip unfortunately (great for kids though)

energy in that hotel will always be special- even with no room service/ restaurants the place was awesome

no laundry on premises

it was close to a laundrymatt which is amazing to wash close toward my next trip

could be better if they sequestered the pet owners to their own floor

great wifi

wifi does not work in the room, could not figure out how to open the window as the air in the room

nice modern rooms, free coffee, voucher for breakfast and laundry

used credit for the bar also are given a credit for laundry but didn t use that

credits to spend at the bar and on laundry each day

we didn t understand the laundry credit per day and overspend.

were going to be charged $50 per day for incidentals but this would go for a credit in the bar or laundry service

apparently other than guests, members can also use it and the gym and it actually feels like an outside gym

the prices in the spa were exaggerated so we ended up not using it

the spa was terrible

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on

it did not have in-house laundry

that they didn't have a laundry. no microwave in the room.

the public spaces such as the gym and the dining space were well presented

no microwave at kitchen or in the rooms

i'd only wish to have a bar open in the hotel :) and a wellness department

desk was accommodating, allowing us early check in

enjoyed the extra space afforded in the family suite for our kids, and the kitchen

they allowed us early check in at no charge because the room was available

they are can’t be contacted , very frustrating especially as i bought some toys for my kids and left them at

wifi wasn t that great the tv would lose internet connection and in the kitchen floors weren t

i wish there was a coin operated laundry facility at this venue

laundry bag was not replaced by housekeeping

location, very comfortable beds, day-to-day laundry service, fast wi-fi, good personnel

no laundry room

but this is the tip of the iceberg, there was dirty laundry (i attach a photo)

professional staff, large rooms with modern appointments, great room service food (notable) and loaner umbrellas

perfect for two single travellers or if you had a family of 4 with small kids

room, plenty of fast elevators, location for business on wall street, cleanness, fast wifi

was not at par, only a few items , repeat everyday , kids meal is not included in room price room maintenance-

breakfast was amazing. room was clean and staff were friendly and accommodating.

there wasn t a laundry service as advertised.

sent my clothes for express laundry and gave it to the receptionist but she didn t send it because she was

i wasn t presented or emailed a bill after i left so was unsure of the addition charges from room service

gym is small and isn't that well equipped

breakfast was delicious and the staff was the friendliest staff

a bar to have a drink after a long day

room service can be improved

i went down to the bar after it was closing, the consierge brought a glass of wine to my room

the kitchen was understaffed and the little staff that was there seemed lost and confused

i had room service quite a few times and the food is french cuisine, fine dining standard yet with plenty

they don t even have laundry

night laundry guy was nice and provided towels and sheets which i have to change myself

they either do not change the bed sheet or the laundry is done poorly.

kids loved breakfast chocolatte muffins and bagels

wasn t really fond of the location, we wanted to do touristy kids stuff and had to either walk pretty far or

didn't have a laundry bag in the closet.

breakfast was abosultely amazing

the gym was way too small & with few equipments (no mats

the wifi and streaming was not working

the rooftop bar was fine, although the top was closed

friendly staff, location and guest laundry

there is also laundry units downstairs and a small gym

laundry facility and coffee in public area

there is even a laundry room where we could do our laundry

there was also a coin laundry facility in the hotel for $7 each cycle (wash+dry)

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight)

room didn't have a microwave or refrigerator the sheets were itchy on our skin maybe it was the laundry detergent

noise in hallway (maybe air handlers or laundry?) shook the room

no laundry facilities

no self laundry at this location.

no laundry service

no laundry service ud83dude14 no variety of food in breakfast ud83cudf73

place's only downfall is not having any laundry facilities

parks for kids walking distance

complimentary late check out at 14:00, very very helpful considering a late flight from jfk

breakfast can be better and the gym could have some additional equipment

on top of that, the amenities are stacked: a laundry room, a gym, and even a computer center in the lobby for

guest laundry was really useful

no coin machine in the laundry area

location, easy to book, price not bad for the room we got, liked that there was a laundry room and gym, view

i went to the gym just about every day and it was roasting, the heat was so high

hotel is close to restaurants, laundry mats, bars, main shopping/culture of nyc chinatown and lower eastside

breakfast was sufficient

good wifi, coffee

we travelled as 2 and 3 kids the room was great

queen bed was not comfortable, kids loved their bed

the laundry facilities were great as well only cost $1 to wash and $1 to dry and my clothes were

there is self-help laundry, for a dollar or two

my room was clean and exceeded my expectations and the laundry room was clean and affordable

the staff was helpful and friendly. the laundry room is nice. the room was comfortable.

the laundry was very economical and breakfast though included we decided to buy provisions from the

having to wait for ages and then finding hotels staff using lift for laundry etc

really helpful having the guest laundry - $2

and has guest laundry and ice machine

location, price and laundry room was a plus.

coin laundry is available in the building and a pharmacy is right on the corner

laundry no microwave to heat up a meal no fridge

the lack of laundry service was also disappointing

well kept and clean, plenty of space for luggage, etc was consistent with clean towels and laundry

mention they offer a continental breakfast and tell you it s not a big deal, but the reality is that it is

especially george s for breakfast

self service laundry would be great

having to collect laundry by-hand from reception, rathef than it being automatically to the room

no self service laundry

did not have a fridge, did not have a laundry facility

no laundry facility

in rooms; not enough dressers; more hooks needed in bathroom for towels; and there is no laundry

lack of laundry service

also we wanted to do laundry but there was no laundry services for guests

we searched the room, bathroom, and laundry area, but we could not find it

the wifi wasn t great, every time my phone went black i d have to reconnect

we hoped for the best and assumed it got mixed up when they were doing laundry but it fits the whole picture

i got some laundry done - they outsourced it to another company and it was very expensive

don t have a self service laundry in the facility

laundry facilities are only individual items that are professionally laundered

the wifi was a little unstable. a little laundry room would be perfect.

cost of breakfast was on the high-side. no gym or in-room exercise kit.

they charge for the wifi and was not very clean in general, the restaurant is pricey

the wifi is an additional cost and the hotel takes/holds a $100 upfront deposit for each night you stay

hotel is also pet friendly

bed, italian kitchen

laundry facility not available

the most annoying thing was that the laundry chute was right outside my room and seemed to be getting used

convenient location, clean comfortable room, tasty breakfast.

buffet breakfast on weekends, super friendly staff, free early check in, ideal location for those who want to

joseph went out of his way to help me and my kids when i missed a show that i had tickets for

also recommend to go to marthas cleaners which is like two blocks away if you need to get your laundry done

the bed was very comfortable, i liked the fact that there was a mini kitchen corner with a fridge and a table

loved that it had a little kitchenette

make sure you check out the bar upstairs!

slow wifi, just ones cleaned my room in 5 days

croissants and madeleines are amazing - and probably the best spaghetti pomodoro one can get for room service

on check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks

are nice but small (but that s new york), good location, nice bar and food in restaurant is good (if not very

the check-in desk was very patient and lovely given the circumstances and i was able to secure a late check out

amazing service, amazing bar and restaurant, rooms were awesome!

close to subway, perfect laundry service.

a fridge, coffee maker, microwave and laundry are all in the basement which was very convenient

laundry is on site

); and the room service was not available which we did not find out until we placed our order

very good quality wifi

mold, mildew and two huge bins of dirty laundry right by the door

just one street to the left there is cheap and comfortable laundry (simple self service) just nearby fire

on the same street, there's a good laundromat called grandma's laundromat where you can do your laundry very

room is simple but enough if you're not looking to have a gym, pool or a seating lounge area in the room (it

free wifi is available

no laundry and the way breakfast was organized was confusing

no fridge in room and wifi was not reliable

and, last but not least, the wifi was extremely spotty so i was mostly using cellular data, which is a huge

gym is very small and treadmill wasn't working

gym was only machines and no weights, mats or space to do other types of workouts

no laundry service.

i get to the hotel at midnight with 2 kids and lots of bags after a very long trip

room service could have been better -

we thought the gym would be a bit bigger.

i liked that the property had a bar and room service.

it is sometimes frustrating having to wait for a lift as external customers use the bar on the 20th floor -

and well equipped gym/yoga room clean and nicely organized room and comfortable bed nice bathroom/shower design

no restaurant on site though said had room service - it was never available when we checked

room service food was a great value and delicious

do not order the room service tacos theyre disgusting

free laundry facilities

it has a free self-laundry and you only have to buy the soap and softeners, they serve a good breakfast and

laundry facilites to use for free at the basement of the building, breakfast is satisfactory, good

free breakfast and laundry, good, centric and safe location, walking distance to many tourist area and to subway

attractions -kitchenette area was useful -breakfast was good -friendly and attentive staff -guest laundry was

ironing board leaked on my shirt and no laundry facilities to help sort it out

clean laundry trolley (presumably with bedding) stood at the elevators near our room for over a day -

( had to ask to have laundry bag delivered and then when done asked again to have it delivered to the room)

there s no laundry and the chat with staff feature was never responded to

of 6 and we where left with no towels, terrible hotel for family’s as it’s party vibes, my kids wanted to