no plastic laundry bag in the closet either

staff except head of housekeeping were not real interested in helping-i asked for change for the laundry machines

perhaps it may have been laundry

a lot of amenities we didn t use but nice to know they were there, like the laundry and the exercise facility

pool was cold.

have given it 5 stars but the pool was closed and we had rented a room with 2 queen beds and when we got there

restaurant, gym, pool and hot tub

loud and seems like the people doesn't respect the rules, kids rumming at the hall ways throwing wet towels,

smaller pool and gym than expected

short bar hours

you can also do your laundry here for $1

breakfast was excellent. the extra sofa bed was very useful.

loved the pool, the breakfast, the clean property!

sheets had a stain and breakfast was not great.

staff kind and breakfast is good

parking lot was full so it was difficult to park

to the airport (walkable across the parking lot from arrivals)

unfortunately, we had issues connecting to the wifi and were unable to use it

pool was nice and we had it all by ourselves

everything! the bed was wonderful, the breakfast was delicious, the pool was nice and clean!

the pool was not kept up or that no one could fix the washer so i could do a load of laundry

warmer pool, but wasn't terrible.

breakfast was good, and we were excited there was a pool

pool needs to be retiled and deep cleaned

friendly staff, extremely clean. hot breakfast even near the end.

cleaning staff, front desk, dining staff, and bar tender were all so nice

the bar is closed due to covid-19 but the pool was closed before that for

location, gym, room

disappointed that there is no kitchen or bar open

hotel is pretty tired, particularly the communal areas such as the swimming pool, gym and changing areas

the full-size kitchen, gym, and although we didn't use it, it had a nice laundry area and snack area

the laundry room was handy, too

room size and free laundry service

free laundry was a great amenity

some of the staff was friendly. the laundry facilities were free to use

breakfast could have been better

the wifi connection.

clean and really good price. breakfast was awesome as well.

room said city view and all i saw was a parking lot room wasn t ready at check in time

pool and fitness room

laundry

one laundry room and the pool had a lot of fun supervised children.

requested some at front desk and she had me walk to laundry room with her while she sorted through the clean

it was a nice place to stay my kids enjoyed the pool and hot tub was heavily patrolled my police

our room was very clean, everything worked perfectly and the breakfast is a real bonus

new lots of space in dining area pool table lounge areas laundry great fitness good ac and beds friendly and

comfortable bed and great kitchen area

the room was pretty big and the kitchen was really functional.

parking lot was a mess-no snow removal at all

nice rooms, nearly full kitchen facilities, great shower, comfortable beds

laundry service y'all gotta pest probable and plumbing shot tf out

asked for fresh towels 2nd day, maid said they were still in laundry, then

told there would be no towels as laundry wasn't done

desk clerk on duty folding laundry talking to a maintenance employee while we waited to said it wasn't their

until after six and we were told that we could not get extra pillows blankets or anything because laundry didn

shower was missing a piece, we didn t have bedding for our pull out and had to locate it in you laundry room

site laundry was out of order the whole month i stayed

close to the highway, free laundry, friendly staff

parking lot was super small

there could be more lighting in the parking lot.

it was right next to the laundry room, ice machine, and across the hall from the elevator

knowing that every room was pet accessible and there was animal fur all over the place in the room

the pool was supposed to be heated but the water was cool not even bath water temp

pool was freezing, i came there specifically for the pool with my grand children

they had guests there who were either friends or family of front desk person, and the kids were running wild

center is also the laundry room and was humid as heck and the elliptical machine was broken

has everything you can look for - gym, pool, laundry

very clean and had laundry facilities

the parking lot needs expanded to actually have enough space for guests to park

sign in the pool said no diving and tons of kids were diving a lot . very irritating.

hot breakfast avaliable, clean room and a jacuzzi tub is nice to have.

checked me in was a sweetheart i wish i woulda got her name but she also as a housekeeper and the breakfast was

the breakfast choices and coffee were great

service, staff ,breakfast parking size of suite. quiet

great location. super friendly staff. clean rooms good breakfast

boyfriend went to the bar and restaurant to get coffee and was told that they had just poured it out and will

kids running in hallway when trying to get to sleep

the kids loved the pool, arcade and foosball table

the pool area is excellent for families staying here

on site restaurant, full serve bar. beds were very comfy. room was very clean. nice pool area.

free laundry

staff, generous hot breakfast, social hour snacks from monday to wednesday , free laundry, the fire pit at the

breakfast was a hit with the whole family & of course, so was the pool

enclosed pool smelled of chlorine.

pet friendly.

there was a towel issue (laundry) and we didn't have towels

a lot of kids running around at the reception the laundry room closed because the washing machine is not working

well designed for traveler requiring computer wifi and need to complete computer work and leisure tasks

couldn’t watch the basketball tournaments, no movies for the kids to watch

they also extended the courtesy of late check out at no extra charge

like that they have complimentary breakfast, an indoor pool, and laundry facilities

quiet, good parking, good breakfast

pool and spa should stay open

no internet to print parking pass for wmu

breakfast was great

first night i was there all my laundry was stolen from dryer, 3rd night my room was broken into and some of my

when we finally got to our room around 7:00 pm, the room was a mess - dirty laundry, garbage in the room, bed

laundry and free breakfast

the worst part was, we were next to the laundry and the dryers were going all night

breakfast on second day was great.

one for kids one for adults

te check out time) was super nice

room service was fast and accurate

many kids were not supervised in more than one area of the hotel

staff, due to the pandemic they gave out free upgrades so my room is more spacious for me and my kids traveling

breakfast was good, location was great for the activities that we had planned

clean staff friendly breakfast was amazing

very clean; appreciate non-smoking property. enjoyed the breakfast bar!

pool was 10 to cold

pool and gazebo area, staff, laundry access, quiet

expensive laundry

nice pool

bed was comfy and the pool was nice and warm.

breakfast was a bit short of great

clean spacious good breakfast

pool hrs

the breakfast was very good.

breakfast

the quality of the beds and the pool.

oors, laundry room was dirty, washer/dryer was dirty

the king suite had a full kitchen and living room set up with a separate bedroom.

there were cobwebs high above in the corners of the kitchen area

kitchenette had no cookware

breakfast selection was not very good at all