big fireplace in lounge area but not lit on coldest night so far

hotel claims to be pet friendly,but if like us you have a dog with separation anxiety it was a wash out

wifi was pretty unreliable.

the free wifi was a little patchy and slow in some parts of the hotel.

warm welcome, ample parking, beautiful location, spacious clean and nicely decorated accommodation - staff were

done by exception when a form was filled in and requested, this makes total sense for cleaning/laundry etc but

chasing up our laundry

left me watch in the bathrobe at the spa, when i realised this spoke to the staff next day, the laundry had not

afternoon tea was lovely and breakfast excellent.

waited 15 minutes to be served with a drink in the bar due to not enough staff.

plenty of parking for your car

wifi very slow and beds & pillows bit too firm but this is a personal choice

breakfast was amazingly good and kinda like food challenge, exceptional quality and tasty, in a

the breakfast was delicious

lovely setting. very friendly staff and amazing breakfast.

were very thin, could hear everything in room next door, was woken at 6:15am first morning with laundry being

advertise laundry service but don t actually have it, when i approached reception about the issue i found

the room overlooked the back of the laundry area and staff break area

signage for the stairs was minimal and concluded in me finding the laundry then walking around the rear of the

under going refurbishments but not proper signs to rooms laundry lying outside room trip hazards spa changing

come here every year, clean rooms, good breakfast, friendly staff, good location and the spa facilities

tired & could do with a lick of paint but the room was comfortable & although in the annex of the spa hotel i

was nice , clean and had everything you need even a fridge was a bonus, lovely bar , we didn't use the spa also

everything was good, breakfast was very good

location good,breakfast was very good

which made a refreshing change from the majority of hotels; linen tablecloths rarely seen due to laundry costs

there's a comfortable sitting area where you can enjoy a drink from the well-stocked bar (with many local

staff, spacious room, comfortable bed and bedding, lovely view, short walk from centre, free parking

wifi was a little spotty and we could not access outside of our room but this was a minor

was freshly cooked and a good choice of cereals etc, service was great very attentive, free parking directly

were welcomed by a rather stern lady who gave us instructions as to when we should be in the bar to have pre

no bar but two lounges

the food was great and plenty of parking spaces

bar and dinner were of an excellent standard as was the breakfast

they might pave the way to the front door from overflow parking

i took advantage of the laundry room available fior guest use

the laundry on site was also a nice bonus as our stay was towards the end of our vacation

beautiful landscaping! laundry facilities onsite

we had to share lift facilities at peak times with staff and dirty laundry equipment and at

the additional spaces in the hotel such as the snooker room, museum and guest laundry are nice touches

breakfast was fantastic

also if there have kids with them they allow them to run back and forward in the room that waken you up along

who were not very accomodating to us for having a pet

really good breakfast.

food in bar attached was great late check out

arrival to our room corridors full of towels and sheets on floor & not in laundry bags, this was after 3pm,

t get us wrong had an awesome time but one bar tender was quite abrupt with guests

we really enjoyed our stay, big comfortable room, pet friendly.

who partake with large range to sample ( i cant drink the stuff myself ) we never got to use the pool and

adult only time or quiet time as the whole point of a spa area is to relax and not have screaming kids