good parking space, laundry

dirty laundry found my dresser drawers

great pool, great staff

breakfast and staff

parking was full up-- but did find one spot.

1 guest laundry room on 1st floor with 1 washer and 1 dryer

the pool the staff laundry room work out room the gazebo

roomy and nice pool

parking at night hard find parking at night

and the pool got shut down right after we got there due to drainage problems

and there were no regular sized towels, and when we called for some, they didn't have access to laundry

bug on towel and in drinking cup requested towels several times,told to bring soiled towels to laundry before

nice room, clean. everything worked and the parking was good.

the room being a smoking room did not have a smoke smell in it when we arrived

wifi didn t work the entire week

filthy and very run down, pieces of my floorboard in the bathroom was broken off and hanging, the kitchen area

there was a roach on the counter in the kitchen

i was also told that it was a 100 dollars non refundable for pets

specifically purchased a non-smoking room to prevent an asthma attack

parking was clean just wish the hotel room was clean shower curtain was dirty

and like the laundry facility for customers

room was renovated but the cabinets were missing knobs, i got a non smoking room but it smelled like smoke, the

no pet fee

room bathroom and kitchen area plus i don't smoke and the spread was alot of smoking hole in it plus no fire

the last night we were there there was a cop the circled the parking lot every 10 mins

the limited number of laundry provided wasn t sufficient for our party

laundry room needed some attention

small laundry facility

didn't like that the laundry room only has two washers and two dryers of which neither dryers work

no laundry facility

liked the amenities like a laundry room that accepts cards, full-sized fridge and garbage cans, and the bathtub

allowed 3 towels and 3 rags that s all you get the front counter lady is under paid she does laundry and check

not making the laundry room so hard to open

to 85 and shopping i like the fact that the rooms are set up like a home setting and at their laundry facilities

there was not pots and pans.. couldn't dont the guest laundry

no laundry facilities for guests.

the daily breakfast were helpful and delicious to get us on the road

my husband enjoyed the breakfast.

gym was not accessible

breakfast buffet should go till 10am rather then 9am

we liked the swimming pool area

staff was so friendly, the breakfast was delicious and everywhere in the hotel was clean and pretty

and the breakfast was very good

no breakfast buffet due to virus.they provided to go bags. very thoughtful.

the only problem i had was connecting to the wifi

staff helpful good room, clean and great shower good wifi good self laundry

great location to attractions. room was so comfortable pool area was awesome.

full kitchen. firm beds. first rate accoutrements all around.

very good breakfast. faculty was very nice and friendly. room was nice and clean.

there is a small kitchen but there are so many great restaurants nearby, we kept trying those

our room was by the laundry room and they started machines at 6am which woke us all up

bars, art, books, decorum such as the fireplace and the views from the porch plus the items for sale such a

we enjoyed drinks at the bar and had dinner at between the trees

the room service was as advertised - decision

bourbon bar was fun. good apps. beautiful setting. inside and out

no laundry facilities

room was very nice and spacious. breakfast good. location great

the gym was pretty small but that was minor

to covid was not available, but we were provided an small bag with bottle water, fruit, granola bar and coffee

i was expecting a bar area in the lobby, as we were

we have four kids and the room was perfect for our

room service was slow and poor, bathroom floor was sticky i had to lay towels down

room service items such as plates / wine glasses etc

rooms are so clean and bed extra comfortable that we didn't want to get up, breakfast with the omelette station

great location, spacious room, quiet, good gym, friendly staff

the bed sheets seemed wet all the time. the parking is expensive and breakfast is overpriced.

great beds, great gym and great happy urban view

nice , comfortable, great bar

breakfast was delicious

cleanliness, style/decor, very nice gym, and location!

was an employee doing hotel laundry in the lobby area, there was no microwave in the room, the counter in the

location and unloading car was hard with kids, also no guest laundry.

cleanliness, staff, location, room was comfortable, breakfast selections

we brought our dog and they were pet friendly

beautiful appointments, friendly service , great breakfast, people so helpful

rooms smelled like dirty musky laundry

clean and great location. nicely decorated. was able to early check in and late check out.

they gave us a late check out and extra towels

weak wifi

i was hoping to have a breakfast buffet, but olivia in the hotel's breakfast area with her welcoming attitude

guest wifi was not secure so couldn't do business / banking on line

room service for food available all night!

was never stated anywhere that there is a $75 nonrefundable pet deposit

very clean and comfortable. the piano bar was fabulous.

loved the bar area, both seating arrangements & bar

there were laundry fragrance pellets sprinkled inside the heating/air unit, probably as an attempt to cover up

me my room wasn t ready before even asking my name,housekeeping was sitting around waiting on laundry

there was a guest laundry room behind the wall, and someone was doing laundry there all the time

the breakfast area in perfectly clean and organized

first arriving, the 1st room, the screaming kids, then she moved me, the 2nd room, the lights wasn't working

complimentary laundry, nice size room, well-stocked kitchen

pool closed for no apparent reason, noisy ac in the room

furniture in lobby clean room and bedding and modern location with a nice pool and nice

outdoor area beside the pool

very small pool. no place for parents to watch kids in pool unless they were in the pool area.

location, price, accommodation, laundry room with free supplies...oh and did i say location

loved the breakfast! rooms were so clean! great location with convenient parking!

breakfast was exceptional

very nice gym

connecting to wifi was extremely difficult, even after approaching the front desk clerk.

loved the pool and the view was amazing

i have never felt so safe and been able to enjoy myself the room the pool the atmosphere of this place

was just a shower, no bath, so we won't be taking our kids here

comfortable bed and pillows were memorable, as were the location, funky vibe, pet accessibility and pet amenities

location, main lobby and bar area balconies, pet friendliness and 6th floor outdoor area.

is a property for everyone kids include

the wifi was horrible and the tv was still on satellite that you lost signal constantly

room service dinner was super tasty great food!

no room service

bed was very comfortable and we enjoyed the gym

also stated hotel was pet friendly, but that's only for service dogs

was hard to get in an out of the parking lot to any place

the beds are incredibly comfy, rooms are quiet, heat and ac work well, breakfast is nice.

the pool was nice and didn't stink of chlorine.

pool wasn t operable

i also love that if you need to do laundry you have the opportunity to do so with no additional cost

i didn't realize the rooms had a small kitchen until we walked in

pet friendly hotel

the free breakfast was ok could have been better like real eggs and sausage

good size rooms. clean. good wifi. good valet parking. great location.

no laundry facility in this hotel

i asked the clerk if she had any aspirin she said no room 203 across from the laundry room i started not to go

take care to ask not to be placed next to the hotel laundry. quiet after hours though.

there is are some really pleasant kitchen staff that always check to make sure i was good and satisfied

price and free parking. also location, friendly staff and pet friendly.

laundryroom next 2 desk, so u can get what u need

listing said indoor pool and laundry room, but this facility had neither of those--i felt tricked

we were handed towels and rags as requested for our rooms so we ended up with a pile of laundry

but they placed us on the 1st floor right next to the laundry and maid facilities

the parking lot could ve been bigger but it was fine

maintenance on the pool next day so we weren t able to use 7 kids were really upset about it

beautiful property & pools , bar,, breakfast& very clean

breakfast

location, golf, pool

wished their shuttle was running but that was a covid regulation so it's definitely not a reflection on the

laundry room on one floor.

i liked the fact it had a laundry room

having kitchen with some equipments. free internet. laundry.

there was a laundry room available downstairs, and the location was close to stores and necessary services

was old and dated with stairs to room access and laundry and no elevators

need more laundry facilities

we did use the laundry room which was an added benefit

the pool was a great way to refresh during those hot days

the best thing is the gym they actually have battle ropes which are so rare to find at a hotel or suite, and

snake was outside by the pool

easy to get in and out, quiet, the free laundry facility came in handy.

the breakfast station was ok, but eggs were a bit odd

breakfast was great and a variety - staff was awesome

staff, easy check in and check out, breakfast 6am-10am, pool, plenty of room to just hang out, it was all great

location, great staff, has a inside pool, gym and pool tables

everything was nice and comfortable. even the laundry room. quiet. great location.

the staff ensured that they gave me a door that was conveniently located next to the outdoor pet area

location, quiet, accommodating for pets very comfortable bed, nicely furnished with full size refrigerator

is a kitchenette in the room

i did not eat there, did not use the wifi etc

to much noise during the day from the laundry room if staying in a room across from the laundry.

cold and old, bed dirty, pillows horrible, put us right next to the laundry room, bed not comfortable at all

we were right next to the guest laundry. it wasn't too bad but it was a little noisy.

did not use the pool as we were late getting in and early leaving, but it was a nice pool

gym

then come 6am i discover they put me right by the laundry room

washing machines in the laundry room, they were not in good condition

free park, wifi, breakfast is in price

breakfast was not good and we had asked for the bottom floor and were placed on the top floor.

pool closed

they did not have new laundry or tissue to supply

the laundry was giving me problems but they fixed it.

nice quiet atmosphere, staff extra friendly & accommodating. nice clean laundry area.

limited wifi use, i feel the price of the room i should have unlimited wifi use

no coffee maker unless you buy it. and a hefty fee for a pet.

glad to have laundry facilities

a nice swimming pool and outdoor basketball court

breakfast was decent especially with covid restrictions.

pool, room location everything needed was true 5 star

2 dirty forks were in the kitchenette sink upon entry.

there were no laundry facilities either we moved hotels that next night

breakfast is good and filling, the staff is friendly, the city center is 10 minutes away by car, parking is

the pool was fabulous!

not a lot of parking. but the hotel was busy with basketball tournament

and we loved the fact that the hotel had a gym

baby bottles/nipples in kitchenette, beds are too soft for baby, hotel is baby friendly, free laundry washer

the reclining chair. the access road. the free laundry. the free coffee. the cantina.

all the amentities felt very much like home, loved the coffee available 24 hrs day and the laundry facility

good internet connectivity and free laundry was huge

another guest in laundry was rude/surly other than that loved the hotel/staff.

great breakfast, pool and even laundry room

staff, delicious hot breakfast, and laundry

free laundry! what a bonus! breakfast was great too.

great breakfast, pool and even laundry room

maggie cook, served delicious meals, breakfast and dinner and cam of housekeeping very special staff

no do it yourself laundry

i used the gym every morning and it was so clean

things weren t that clean, i payed more than i was supposed to and i didn t get room service or anything

i just didn't like that room service trays were left in the hallway for extended period

also i was told that the wifi was included

a great place to stay has clean laundry room gym, nice pool area

ice machine broken, laundry broken, bathroom moldy

the linens doesn t smell good as well, it smells like a laundry that was not thoroughly dried up and was kept

none of the ice machines worked except for the one in the laundry machine

our rooms keys would not open the laundry room/canteen area

it was nice having onsite laundry facility however it seems there were a number of people not staying at the

excellent parking, spotless room, friendly staff

we had asked to be placed away from the front parking lot with lights and that didn't happen

is no parking lot surveillance at the hotel

breakfast

also next to the housekeeping laundry facilities and stock rooms

lots of parking

cleaning breakfast room , an indoor swimming pool, and much more , offering free water at the gyms

breakfast nice heated pool, friendly staff close to a lot of stuff

parking was simple, walking distance to many places

hotel staff even had quarters for me to do laundry

the microwave is in the basement with laundry detergent all on the counter top

had to go to lower level to guest laundry room

thing that could have been better was to have a microwave in the room,not having to go down to laundry room to

breakfast was not what i was expecting from ruth s chris

liked the gym, onsite laundry, detergent and kitchen pots pans and utensils available to use in your

convenient it is away from stores and also having an on-site laundry unit

the gym might have a door with windows so it wouldn't be so isolated during night workouts.

the pet charge was steep

of had more options for breakfast

laundry system was good .

very kind. helpful with laundry needs and late night accommodation.

i was not paying them, for me to have to gather the laundry and trash and put it outside the room

finally a lady came out and said she was tending to the laundry

they had one laundry machine and one dryer for the entire hotel

love the laundry room !!

i wish the laundry room was on my floor lol

cleanliness of laundry (dog hair in washer and dryer) room smelled like a big wet dog

natural gas smell from laundry room by back door.

laundry on site

laundry service required guest to drop off and pickup at front-desk

dinner spread each evening was excellent when traveling with kids

the breakfast was great

free wifi, free parking, free snacks and drinks

breakfast and dinner buffet with free drinks

laundry machines were taking my quarters- machine jamming and the front desk was unable help

the next morning, nikki checked us out and put our staff in the laundry room, despite the fact that we had a

the room numbers are very small and we couldn t see them from the parking lot to know where our room was

i also love that you had the bagged breakfast in the morning and lobby juice and coffee

parking

like to see a change machine in the guest laundry (or at least a reminder in the room that we will have to stop

i would have like a hot tub and free laundry. it took 2 extra hours for my room to be ready.

loved the kitchen area

large , spacious room with nice kitchen

the breakfast choice was super limited due to covid out of the 5 days we stayed we ate breakfast on the

hotel was excellent, pool was closed. my kids were disappointed about the pool situation

had breakfast and a late dinner at the bar and food was delicious

having bar open- at least let us know when booking.

they had started tearing the bar down already

hotel was excellent, pool was closed. my kids were disappointed about the pool situation

laundry facilities were on sight, plenty of space for the clothes and outfits with the cupboards

room was spacious, you didn t have to leave the property to do laundry and there was machines to get drinks

good laundry facilities

the noise level is somewhat high one evening was some mexican guys playing the stereo in the parking lot than

room was dirty with pet dander.

wifi-paid for upgrade-free was too slow breakfast-excellent eggs & bacon, good value

pool wasn't open

the room was nice, the pool was clean and the grounds were nice and clean.

pool was filthy which was disappointing, and the coffee bar closed at 10am, which was too early for

the gym was very nice and the lobby

having guest laundry was nice, and there was an offer using the app to wash/dry for free

their is a laundry room, fitness gym, diner area, a fully stocked pantry to purchase items from

was spring break week; there were many families with young children; the pool was a real funhouse

breakfast which purchased with the room, was made to order and was extremely good

no room service

pool was closed for maintenance which was extremely disappointing since i was traveling with

the amenities; gym, pool, outdoor area with fireplace, indoor seating area with restaurant/bar and tv

the amenities; gym, pool, outdoor area with fireplace, indoor seating area with restaurant/bar and tv

pool closed a little early.

loved the outdoor sittimg areas, and pool.

the clerk was doing laundry

laundry room was trashed out with someone dirty clothed left in

no working laundry tho

no laundry facility.

the laundry didn t work properly either

friendly staff. great service. nice breakfast

facilitates like the pool and gym were also open

people playing loud music in the parking lot and by the pool when we arrived.

pool wasn t open yet, but with it not being hot yet, it wasn t that big of a deal

breakfast was limited and not very good.

easy free parking

friendly cost was good breakfast good pool okay gym ok

pool was closed for our visit

and then i got this place for a relaxing weekend away from home w my kids due to house being exterminates, and

come here every time we need a break from the kids

breakfast was good

they gave late check out and it was very clean

great breakfast

staff were amazing breakfast was great! rooms are newly remodeled pool is great!

good breakfast

very pet friendly and convenient

but i liked the fact it wasn t carpet in the pet friendly room

wifi a bit weak.

when you travel with a pet it is that way

under repair; 'special' rooms in disrepair for guests with pets; not permitted to leave the motel without taking

pay for the wifi

pool was closed on the only 2 days we had time to use it

the only downside was the pool was closed due to repairs

should have more parking.

entrances to the parking lot are a little tough to exit, due to bushes on either side, added to the fact the

laundry staff were stoned

breakfast had a variety such as fruit, fluffy eggs, hot waffles, cereal, choice of juices and sweet

all the amenities that anyone should need, from hospitality breakfast to easy access to a gym/pool if so needed

the parking situation wasn t the best

the parking lot is a little odd

laundry

guest laundry

trash wasn't taken out of outside hall's laundry room not cleaned, computer always down, no recipes, couldn't

laundry room

had to take my sheets and towels to the laundry room daily

3rd flor the shower had very little water pressure. the laundry was deactivate.

laundry room wasn t available for use during stay

location. parking. courteous employees. delicious breakfast. lots of pillows. loved the shower.

everything - the newness, the cleanliness, the breakfast, the location, the friendlieness!!!!

internet works fine and the pool was great

and smelled new -rooms were clean and spacious -beds and pillows were very comfy -staff was nice -laundry facility

laundry room filthy. dead bugs in stairway. coffee warm.

we used the gym, the pool, the outdoor sitting and fire pit was a nice touch

oh, did i mention they have vegan and gluten free options at breakfast

great beds! good fitness center and pool

staff were kind and helpful they went out of there way to help me they washed my laundry and reserved my room

non smoking too but smelled like cigarettes

nonsmoking room a smoking room, dirty, under construction , our room every wall in repair , no

pet friendly. that is all i can list.

outdoor pool was closed during my two day stay during holiday weekend

the front desk sunday acted like we were asking for handouts when we needed an extra towel since room service

breakfast was included so that was very good

didn t work to get in back door close to car parking so has to walk around to front of building

not much parking

my kids enjoyed using the pool and the breakfast offered a great selection for adults and kids

ice machine and guest laundry were out of order

i arrived at the hotel (8-9-21) i observed 2 sketchy looking males walking around the parking lot

really enjoyed the breakfast

the weak wifi connection

the kids liked making their waffles and the coffee was great

great location. shuttle to airport and allowed to leave your vehicle

the airport shuttle was quick, staff was awesome, and breakfast was fabulous

kids running the halls until after midnight

only complaint on the stay, the parking lot lights weren;t working made is really dark out there

employees were great to deal with, breakfast had a wide variety of food and fruit, along with great coffee,

a complimentary washer and dryer on-site which is good for traveling for long time and need to do laundry

laundry is free

the free laundry room was a bonus

gym was exceptionally equipped.

the facility was super clean, comfortable beds, and tasty breakfast! a+

our room was next to the laundry room

there was only one laundry machine and it was always busy

laundry facilities were broken , only one floor with a washer and dryer that didn t work

there were great laundry facilities too

bathroom had hair in it, the ice machines were down, the guest laundry was down, housekeeping stole some of our

laundry facilities were unavailable due to renovation.

breakfast was perfect, everything fresh & stocked

the parking

the little pool ?

a tasty breakfast thrown in as well

spa was wonderful, as was the patterson restaurant

the pool was just right and has pool service on the weekends

the staff was so friendly and the bar had great food and delicious drinks

the spa hartness was fantastic and the restaurant on site, the patrerson, was top tier

i wish there was more upfront information on pool times, dress attire for the amenities, just general info for

all on light fixtures z dirty doors and wind does, gym very muggy and hot inside of room, equipment is broken

no towels, utensils, cups, plates in kitchen

i liked that the ac stayed cold and went down low. i also liked the kitchen and the cubbies.

they even neatly placed my friends dirty laundry into a bag and set it off to the side

convenient had laundry

noise was loud, dirty in stairs and elevator, loud people on floor, 2nd floor vending machine and laundry area

for our quick night: safe parking for our new sports car, new/ updated bath/shower, squeaky clean, granite

not really anything other than maybe needs more parking room when full and late

extra bedding for pull out, no shampoo, no lotion, and no laundry bag

lexy miranda laundry

the staff was extremely nice , had a good breakfast and it was very quiet .

wifi seemed to go in and out at times on multiple devices and usually only lasted a minute or two

the pool got closed earlier than expected, didn t have top golf view like the reservation said

the pool and the guest laundry room was clean and easy to access

laundry on site.

room shared a wall with the laundry room

laundry facilities were very dirty and bathrooms too small

breakfast. central location. good value for the price. clean. laundry. clean pool.

pool can only hold about 5 people comfortably. especially if kids are jumping in and out.

great shuttle

the lady behind the bar was very nice, and very attentive

hot tub and indoor heated pool

breakfast took a long time to prepare and wasn't the best

pool view

location, room, gym, pool area and the employees were very nice and helpful with recommendations of local

and the pet fee was $100

location free parking

the bar and restaurant have been delicious, the staff excellent and the pool refreshing

must be a laundry issue

that they have to follow a protocol of measurements but the pool was open as well was the gym, in my opinion it

easy check in/out nice location by interstate interchange quiet safe attractive area safe easy parking easy ro

the pool is heated and decent sized

the breakfast was awesome. a lot of food, nice variety and delicious.

the gym was difficult to locate, but clean and very open once found

then there is no on site laundry to wash our uniforms

need a guest laundry

would be nice if it had a hot tub by the pool

staff was very helpful, breakfast attendant was great, room was lovely.

side doors close at 5:30pm and not even a key will let you in, well, when traveling with pets its easier to use

the attention to detail in these suites, laundry center, business center, pool & convenient location are huge

they had their window open in their room and one could hear it all over the parking lot

the continental breakfast was a little lacking on choices to eat. could have been much better.

the kitchen was perfect for someone staying a few days or more

i can't say there was anything that i didn't like wait due to the covid the pool was down bummer

excellent pool and gym

really sorry i didn't get the lady's name that worked in the kitchen, but she really put the cherry on our

the rooms, the staff, the breakfast, the location ideal

also the pool was closed:( i didn't ask why

ruined my new running shoes in parking lot

no laundry facilities which was an inconvenience

had to ask for dirty laundry bag

do not have any other options for laundry other then dry cleaning which is a additional fee and don't have a

the fast wifi and kind & generous house keeping.

enough handicap parking close to door ; day male employees could not tell me if i could give me points for my

paid for breakfast in price and got a bag lunch. ridicules excuse again of covid

staff should inform guests about weekend and weekday breakfast timing

breakfast and front desk staff

kids used the pool the entire time

it would be nice if the parking spots were big enough to park in and get in/out of the vehicle.

we also thought the breakfast buffet was good

the breakfast was good

breakfast choices were limited.

of the staff members, great breakfast setup, comfortable bed, very peaceful and most importantly cleanliness

would to like to have eggs and bacon. on breakfast menu

laundry room was also fairly dirty, lint filters clogged, and security door with key entry broken

clean rooms, friendly staff, good parking, centrally located in town

understand that it is a pet friendly hotel, but the dog we encountered once we got to our room was very scary

wifi service was so weak that even basic web sites took a long time to load

parking right below our room

the guest laundry facility was lacking compared to rest of property

it had a beautiful pool that we didn't use but got to see from our window

breakfast was great. all in all a great trip and stay at holiday inn.

pool wasn't open...other than that everything was great

i would have preferred a room away from the parking lot