our stay was great. quiet throughout the rooms, the hallways, outside, and in the laundry room.

pool and spa were clean and well maintained. nice laundry and exercise room

laundry machines not working properly

it shared with the laundry room, and it was hot and muggy and smelled like laundry in that room

room from the start, the a/c ( in arizona) was faulty, and room located directly above laundry room

bed was hard and laundry was in another building, there was only one washer and dryer.

asked if thery were was a laundry room, they said yes on third floor

validating parking every time you come and go a hassle, daughter lost a swimsuit in laundry than was never

very nice, free parking too

the view of the city and the pool was beyond words

it’s very different and fun, the pool and hot tub area was awesome!!

found myself wanting to do some laundry, however there aren't any laundry facilities available and i wished the

breakfast was laughable, a brown bag with 1 small burrito per guest was ridiculous, there was no laundry aria

room faced the pool so there was gonna be noise

the only thing is that room service never cleaned our room, but we didn t really mind and i m sure if we

pool and whirlpool were awesome! loved the free snacks beds were very comfortable

pool was great, laundry room was clean, rooms were comfortable, staff was super!

outdoor pool , but it was so dirty from the storms that it wasn t even clean enough to be in

disappointment is two fold first, i came to relax and enjoy the sun by the pool , something i craved and looked

kitchen inside the room

separate bedroom, kitchen, cleanliness, breakfast & dinner

really the only thing i liked is that they had a laundry facility

offers breakfast and bar for extra charge

the wifi seemed slow.

the breakfast was good

clean secluded pool location staff very nice

floor laundry room was absolutely disgusting

rooms were clean, it was in a good location and had laundry facilities.

they have laundry facilities in the hotel which was a definite plus

laundry was closed, and the pool was closed

we were very happy to find a very nice coin-op laundry room that can be accessed with the room keys

large, clean, updated, comfortable room with breakfast included

has a pool

i had to cancel last minute-was advertised as pet friendly and it was not

gym

people in the room next door were rude allowing their kids to run the halls

breakfast was great, very well presented

great location. love the eos gym nearby and the restaurants. nice part of town.

convenience. nice. super clean. great breakfast. besides not having milk.

breakfast not great but granola/ yogurt good

breakfast is not great, expected much more on this.

pool was fine, but not as nice as i would have expected considering how nice the rest of the

complimentary overnight valet and wifi were offered

the valet, front desk, pool bar, and restaurant staff were courteous and professional

overall, pleasant stay. nice location, friendly staff, good wifi

not able to order morning room service the night before

proximity to st. joseph s hospital, pillows, laundry facility, good night s sleep.

needed $6 in quarters to do one load of laundry because machines don t take credit or debit.

spacious room. very hospitable staff. guest laundry inexpensive.

next morning, i decided to run a quick load of laundry so went downstairs to find it and with no luck, i asked

i like that the property had a onsite laundry room, plus the beds were so comfy.

always the best breakfast, delicious!

especially for the time i stayed which was christmas day it was perfect to be able to take the kids to the pool

is loud with kids screaming in indoor pool area and it echoes pretty bad

my kids loved the pool

price, breakfast, location

the late check out and friendly staff

stayed in a designated pet room since we brought our dog

activity and they allowed small kids in the pool by there self even after we said

the second night we would have visited the hotel restaurant or room service except we were board due the rain

always enjoy breakfast at this location, all embassy suites

convenient location, easy access to freeway, free parking, laundry, breakfast.

laundry was free of charge (you buy detergent) and open 24 hours

the place was super clean, the internet was fast, the complimentary laundry service was a great addition, and

also the free laundry room came in handy

daily hot breakfast and a laundry room free for guests, this hotel was perfect for an extended stay

didn t try the pool or gym but laundry was well maintained

hotel has self laundry which is an important criteria for us

the gym equipment has been well loved and could use an upgrade

there and i love it the beds & pillows are so comfortable the pool was heated as promised the breakfast is very

pool very

paid wifi for a hotel this nice was downer.

, nice bar and indoor/outdoor seating areas

i was traveling with my wife and two kids, so room service is an important convenience for our travels since

pull out couch in our very large and expensive suite but didn t seem to accommodate kids.

lacey at the bar was super sweet and so much fun

too far away construction on going old and dated pool bar closes no ice machine so had to call room service

the gym was amazing. and the adult pool was very relaxing.

loved the pool, property and restaurants.

great gym, nice staff

we had a room literally backing up to it with a pet

lastly i paid over $1700 for our stay and our view was of dirty piled up laundry

view out of my room. it was laundry facility.

unfortunately the balcony was over the garbage and where the workers went to hang out and laundry was dropped

dumpsters and laundry carts were also a major part of the veiw

also only one laundry service and it was older

laundry room out of setvice

the snack machine was empty and pricie and laundry room machines did not work

ice machine available or sods cant use laundry room ca ur se of covid

that the laundry facutity was 2 far from my room .

for shower, towels very thin, had to stand outside to check in, office, vending machine room and laundry room

the laundry room where the machine was swamped with water all over the floor and the smell of mold was

property was very clean & well maintained including the pool area as well as the laundry room

laundry was cheap and easy to access

only thing that i noticed was the maids had a huge pile of dirty laundry (sheets and towels in one of the

poor tumble dryer in laundry facilities.

pool has been filled in

people fighting in the parking lot for hours

room smelled like cigarettes real bad no swimming pool

neighborhood but it helped that the facility is gated and one can only gain access to the hotel parking lot

gorgeous gardens with lots of birds and butterflies to watch while relaxing in the pool area

spa was fully booked

couldn t walk anywhere. the pool is tiny and crowded

live spanish guitar music by the fireplaces outdoors was a fabulous experience

experience, friendly staff, heated pool

our room had a kitchen counter and sinks but no amenities for using them

its so nice that its pet friendly and shows artists work in the lobby and the gallery

room decor. hotel decor room service food was better than expected

the room, very artsy! pool area, loved the bar area close.

the pool is a little shallow

laundry area had insufficient ventillation

room stank, i could hear people have sex next door, the laundry room was so dirty, the wi-fi was down both stays

quiet most nights, ice machines and on-site laundry was great to have

love the fact they have ice machines and laundry on-site

didn't like that we had no towels we were told to go to laundry room this place is not a place for travelers at

friendly and helpful front desk staff. breakfast was okay. the functional laundry room

they seemed to be having some troubles with their laundry as well because there was a lack of pool towels and

used the laundry room and hotel provided the soap

the self laundry was clean and i used it twice

i would like to recognized housekeeping, breakfast and front desk staff as excellent

no guest laundry

helpful staff - helped accommodate freezing breast milk every day, and allowed late check

they have a bar and so much around

the bar n night after 10 was closed but did enjoy nightlife a few blocks away from hotel

for me was excellent, but it something my kids would not enjoy due to the spread of breakfast items

outside bar & restaurant on 4th floor

had a nice couple hours by the pool

the facilities (as gym, pool, etc) are a bit expensive, but good.

location, very clean and comfortable room and hotel, very friendly staff and nice heated pool and

com, but were also charged to our personal cards we gave at check-in in case of damages/room service

no microwave or fridge in the room and access to the microwave ends at 7 pm+ no laundry

there wifi is a joke i couldn't stay logged on long enuf to make a email

staff was too busy smoking to help ms check in

the parking lot was very awkward and i had to park very far from my room

non-smoking room smelled heavily of cigarettes

no guest laundry room

no laundry, no airport service, misinformation, no microwave, no restaurant just a bar.

there is no laundry

the only thing i would want is a coin laundry facility in the hotel but otherwise, would definitely recommend

i loved the hampton inn i do wish there were a guest laundry room

clean, beds and pillows were so comfy, staff were lovely, pool was a great addition and a laundry facility for

and it had a gym, business center, laundry room and pool

ran out of quarters to exchange for the first laundry, which meant we had to travel down the road at night to

shuttle service to chase field and back or anywhere within a 2 mile radius was nice to rely on if

breakfast was perfect just need to be a little longer in morning

the pool

the breakfast

pet fee not disclosed until i was the property

the staff was very nice and accommodating, there is no hidden fees and no charge for pets

friendly staff, cleanliness, prompt room service

parking lot is small but not really an issue

close vicinity not attractive. currently - feb 2026 - in renovation. parking lot messy

not work but everything else was working fine had lots of great things i liked- - plenty of free parking - very

parking lot was full with construction equipment and supplies so not much room to park there

the parking is open, but never saw vandalism

laundry facilities are also available

on site parking and late night food and drinks

needs more parking

smooth check-in, close to downtown, parking available, friendly staff.

wifi was in and out and some points but only for a few seconds here and there

the wifi, while free, was pretty slow (a little less than 1 mb), and there weren't many outlets for

the pool was nice :) the gym equipment was better than my expectations.

of modern tech no usb plugs wifi is spotty not good for business traveler great for a one night stay or place

no bar or room service

a way to control the temperature of my room (it was a decent temp for the most part tho), and the wifi didn't

we used the gym and laundry facilities as well and it could not have been better

i've stayed there several times and the wifi never worked.

at their bar on the 13th floor left much to be desired

the wifi is long to connect, the breakfast is poor

poor wifi as well

for all the folks that still need their pump during vacation the property has a pretty great gym to get a great

stay was fantastic, boasting exceptional facilities, including a stellar pool

nice pool and hot tub

the room was pretty nice and room service was pretty quick

have to walk around the entire corridor to get to the room, needs elevators on both sides and pool was small,

very noisy aircon wifi is super slow well pretty much anything is bad

and they didn t charge for parking on top of the room rate, like what other places do

we were traveling for few weeks and it s a big advantage that this hotel have laundry room for guest (cost

didn't have towels after laundry room caught fire in morning so guests had no towels but didn't give us a

rooms were large, bed was large, and there was a coin operated laundry on site

the pool was not too big but it was decent, it also has a jacuzzi, laundry and gym

was too noisy to use, the carpet was stained, there was something on the suitcase bench and the wifi did not

but it was the most beautiful place ever, and another little thing they did not have a laundry facility but

the gym was nice and i loved that they offered apples as a snack

power was out from 11pm to 5am. room service was poor. no hot tea available!!

room service and rooms were not cleaned but they are following covid guidelines, which was

pool it is extremely small

the sheets were a bit itchy. i'm not sure if it's the type of laundry detergent.

no laundry in the building

no laundry bags

only negative was that the hotel listed laundry as an amenity

also no warning that there was no room service provided or that there was not a kitchen to provide any food at

a fitness facility right across the street with free access for guests - and it is an awesome gym

the pool needs more chairs

beds were awesome. fitness center was full gym next to hotel.

room on our floor had left their room service plates outside their room and it was still there 3 days later

i loved that we had access to a gym

great gym, not too busy

liked the room mini bar area - books, menu etc a lot of attention to detail on carefully selected brands they

i didn t like (which isn t a big deal at all because it was still decent looking) was the pool everything

the spa closed relatively early.

hip excellent great staff great food cool great pool

indoor pool & laundry that accepts debit card

i also used to the guest laundry which was convenient

laundry facility was good

great location, laundry facilities, indoor pool, exercise room.....

room service from the bistro was on point and arrived timely

it was handy to have access to laundry and gym facilities

water, my kids told me that it felt dirty, and they spent 15 minutes and got out and went

we would have really like to have enjoyed the pool but given the circumstances during the time we stay we

full kitchen, fridge, great price and great location

i wish the bar was open earlier.

additionally, the coin laundry situated next to the fitness room is a practical feature

the lobby bar was closed ok, i guess

it was stocked well enough with kitchen utensils even though we didn't really use them

for weekend breakfast starting at 7 was too late since had to be at conference by 8 am

full kitchen was very nice, even if i didn't have time to use it

pool, laundry room, free wifi, cable tv

spacious comfortable rooms and clean. good price for room. easy to use laundry room.

the laundry is open until 10 pm, after which the doors are locked.

laundry room useful too

the area isn t very nice. also the laundry room could need an upgrade.

to walk to another hotel for laundry needs

no guest laundry is very inconvenient

the maid on our floor was not polite i had to ask 3 tines for a laundry bag.

no o site laundry facilities.

no guest laundry on the premises and the in house market was a little pricey.

laundry area

i even used the laundry room and it was near the elevator

comfortable rooms. really enjoyed my stay. 24/7 laundry came in handy.

occurred every so often that i felt while lying on the bed, not sure if it was the elevator or laundry room

loved the little store at the front desk area where you can purchase snacks, tylenol, and even laundry detergent

i ended up having a asthma attack friday night because my room was too far away from the laundry room, the

only 1 guest laundry washer and dryer.

it would have been nice to have a microwave especially when traveling with kids

friendly service. good food. free parking. free wifi. pool. gym.

to gcu campus, easy access to freeway, clean and updates since my last stay, coffee bar (it was closed and woman

for leisure and for the swimming pool but when i went down to the pool it was overflowing with kids and adults

pool very overlooked and open in car

the location may be an issue if you don't have a car. the breakfast could have been better.

that the hotel wasn't clean and swimming pool wasn't able to use.

and my kids ended up with burns and their eyes all messed up

affordable laundry

great pool area and on site laundry facilities

no laundry. long waits and walks. dog poop bags. used coffee in room.

notifying the customers for a few hours and there's a couple of cockroaches running in the laundry room and the

very clean, the suites were wonderful, laundry and pool area were great.

we are so grateful to each and everyone the dinning staff , bar tenders were so kind and very concerned for us

the views were spectacular, the pools were pristine, the room (suite) was warm, large, and furnished with a

facility, outstanding pools

pool chemicals were off, cloudy water

every thing cost additional expense - parking, wifi, cabanas, food and drinks very expensive.

early check in before work

no fan in shower - room was hot , was above laundry for the resort

the pool area is a bit small

the pool and hot tub area was gorgeous

spa does not fit the quality of the hotel

restaurant the bar and the coffee shop or extraordinary breakfast was amazing dinner was amazing the staff was

like that they have laundry and a restaurant on property

they also have laundry facilities,pool and a restaurant

laundry was filthy the wash towels were stained and the carpet was disgusting and smell like mildew

night security was hanging out in the laundry room area w/ the homeless people from the area being loud and woke

laundry difficult and can be costly there

the customer laundry was junk the dryer broke and nearly burned up my clothes

shower, water not very hot, dryer in laundry ran but didnt dry, absolutely pathetic breakfast for $17,pool was

no working laundry facility. and the fast the front desk was not aware???

and spacious room guest laundry room spacious lounge/restaurant shuttle to airport plus nearby shopping in area

bed, well appointed room, clean and quiet property with restaurant, gym, laundry, and airport shuttle service

location near the airport, heated pool, workout facilities, laundry facilities, complimentary breakfast, free

modern, all mod cons (gym and laundry) were exceptional

laundry room was

laundry room also to wash and dry clothes was a bonus after coming back from desert

no laundry

when asking about how to acquire change for the laundry the staff was very rude

the area however had many sketchy people hanging out in parking lot and around premises

pool, bar and retaurant.

great location and parking was easy without all those additional charges some of the other doubletrees charged

my two kids had to sleep on a roll away bed all 3 nights

like the on site laundry

housekeeping rep went out of her way going to laundry room to get a (another) set of clean sheets so that i felt

the laundry was to expensive $5 to wash and dry 1 load crazy!

the laundry door was broken

that laundry machine took my money and when told staff they didn't do anything about it.

appreciated the laundry facilities

guest laundry facility was only 1 washer/dryer

ask for quarters and the lady that was there said she did not have any in her drawer why have a laundry room if

pool was nice, gym was nice, laundry on-site was convenient

they have laundry room in site you can use

laundry outdated

dirty laundry all up and down the hall outside of rooms, spa cloudy water, put on eternal hold by front

good breakfast, and the room has everything, for the price you gonna love it

wifi service is really bad

also, the phones were out so it was a big inconvenience for the phones to be out when we needed room service

a man was on the second floor wringing out his laundry and hanging it on the railing

the motel offered laundry on booking

and it had laundry bag

for additional facecloths and towels and was told by the receptionist that all towels were in the laundry

this was also the same clerk who i had asked on my second day if there was a laundry facility for guests on

was still dirty laundry in our room and then we couldn t get clean sheets for the sofa bed

you can enjoy the view of the hotel laundry from the balcony

there are a lot of cool pools, free laundry, and workout space

then they said it probably got taken out and put in the laundry

free guest laundry room

room smelled like dirty laundry. a dried bloody tissue was found under the comforter.

time we were put in a room on the first floor across from the guest laundry, employee room etc

love the rooms, breakfast was excellent

the pool was green lol

i found a kids play card behind the bed and nail clippers under the couch

cool rooms and bar area

the pool

room service closed super early.. we tend to be night owls

very difficult to communicate with room service.

room service didn't answer which was kind of disappointing

no laundry facilities

the decor of the rooms, the bar area.

hotel was clean and had a nice fitness area as well as outdoor pool

no tv remote in the room or anything that gives info on property, room service etc

clean,modern room, good wifi, great pool and common areas.

spa was so relaxing, pool area was gorgeous

music at the pool

was time to de-stress from work, school, kids, and the ongoing covid-19 pandemic

staff, facilities, pool, all 5 stars. in my opinion is the best resort/spa in scottsdale.

lots of restaurants and beautiful pool with mountain behind it

no microwave in the rooms and it really really needs laundry facilities!!

no laundry facilities

laundry room available

it doesnt have laundry room??

no laundry room.

laundry area was not nice

free onsite laundry

complimentary laundry room was very convenient

were given a 'quiet' room but it was located very close to housekeeping/laundry

the room was clean, i witnessed with my own eyes that they launder the bedding and towels as the laundry room

room didn't have a microwave, no change-making machines to get quarters for laundry, everything you needed to

laundry room - washing machines were broken very small (only 2 washers and 2 dryers (not enough for

laundry were misplaced and never returned, although they promised me to find out

was on the second floor by the elevator and hotel laundry i booked for theee nights

hotel was very noisy - not sure if it was hotel laundry

we love elements for our dinners and room service is also great for breakfast and lunch

beautiful location comfortable rooms. love the spa and pool area

everything about this luxurious resort- the casita room , the decor, the amazing bathroom, the spa and fitness

sebastian who was amazing , elements restaurant , infiniti pool, salt mineral lap pool, and in-room service

it was a beautiful property. great spa and pool.

was a rather rowdy group of kids in the lobby most of the time

stay here a lot because of being such a pet friendly hotel and we love the modern look of what hotel

no free breakfast

bed, well-appointed room, clean and modern property, decent fitness center and pool, very close to phoenix sky

great atmosphere and nice to have a lounge that served light bar snacks

the free laundry by appointment is also very nice

laundry for free, free parking, in room food delivery, full kitchen, and great room rates

laundry room was available and clean

dvd's & free laundry, you provide the soap/softner

place to stay it s so comfortable and relaxing the staff is amazing and they let you do free laundry as long

location was beautiful, it was quite, nice size room, friendly staff, very nice breakfast, and the food for the

the spa was one of the best i've been to (and i've been to many

staff was very nice. love the pool and amenities. amazing breakfast

the continental breakfast assortment was the best i’ve ever experienced; fresh, healthy and delicious

the pool staff was attentive, everything was so clean & the nightly turn down was a treat

but there is trash by the stairs ways and the laundry room was clean, but had a difficult time trying to get

laundry room closed for repair. but office washed towels sheets

liked how it had a little kitchenette and a laundry room

the parking lot.

room was the size of a jail cell the kitchen looked like the burner was dismantled the bed was saggy and just

the scottsdale fairmont princes actually gave us 2 free spa services to make sure we were able to relax after

ordered dinner room service and the steak, calamari and asparagus were cold

nothing, go to the adult only pool if kids become too much.

even the pool was awesome

the bar area was beautiful

comfortable, clean room and laundry facilities.all

clean rooms, a very comfy bed and good all round facilities eg: laundry, ice machine

the pool needed more cleaning and shade.

i would have liked to have more options for breakfast

the gym was small and not clean looking.

good level of amenities in the room and hotel, including microwave, fridge, breakfast, laundry

no other information like laundry facilities, smoking area, etc

wifi connection, loud in the night (from highway but also from the pipes, you hear the neighbours

no breakfast that i knew of but the lobby was in the process of a major renovation.

the pool area was closed too but i think it's because of the monsoons

only one washer/dryer in the laundry mat. indoor pool is basically outside.

app for the laundry room with no instructions

the pool

the parking although free in some places it was hard to get in and out or you had to park further away

nets flying around when i was eating my breakfast in the lobby

the laundry set also broke so we were without water for 3 hours the morning of my family reunion

2 bedrooms, laundry in the unit, tennis and basketball, good location, great staff.

laundry baskets on wheels were noisy

from the laundry in the room, the kitchen and the stairs to the upstairs granny flat room ut was all very

the spacious rooms, full stock of dishes and cups,laundry soap with a washer /dryer in the room.

vending machine is nearly working, not stocked at all,the laundry was out of order

the guest laundry was dirty and had no

small tv , laundry is old

great stay...family loved the staff and pool time!

facility staff room pool truck parking