they called it an “early check in fee

it was very loud out in the parking lot and the room was filthy and smelled awful

it is very run down and very little parking.

had cigarette burns, room had a funny smell, shopping carts from local grocer retailer in parking lot

drug deals in parking lot

room, clean, nice pool, super friendly staff, nice area outside little rock

chose this location because it had a pool

we were given one smoking room

checked out before breakfast was setup, location was perfect with many food options in walking distance and a

parking lot was full of old mattress and furniture.

clean, wonderful friendly staff, and a nice breakfast

the breakfast is very convenient especially if your staying for work you can grab and go.

easy to get too. good parking. bed somewhat comfortable.

gm should have went to walmart which was in the same parking lot and made sure every room had soap

was friendly, no issues with the room, very clean, great pillows, decent hot breakfast, and very affordable

small parking spots and not enough . noise from bathroom vents

pool out of order

clean, updated, coffee was very good and breakfast was good.

location is in a great spot for getting basic needs, no noise, easy access, and parking

they have a exercise room and a pool if you want an inside

motel utility and laundry room was across the passage from our room

had a inside hall room nextdoor to laundry room, very loud in the hallway in the morning dogs ud83dudc15 barking

pet friendly was the main requirement for us

was a reddish brown color, towels had hair on them, look like pet hair

could have been a better breakfast.

work up and my door was open and no parking hardly

when i pulled up, there were already some people in the parking lot, parked in front of my room

drug dealers outside all night broken down cars on parking lot with people hanging around all night

guy did try to get the pool open but i'll never really understand why you wouldn't have it ready by a friday

pictures indicated there was a pool, but it wasn't available.

staff very friendly nice having laundry facilities as we had been on road for weeks

the fitness center had a full assortment of free weights plus cardio

nice and clean, the pool was nice also.

the in door pool was great

no breakfast because booking was thru a 3rd party

construction in the front parking lot, which was easy to navigate but a little confusing when you first pull in

had a great restaurant across the parking lot

breakfast was hot and there were lots of options to choose from

thing was nice and clean,but the pool was very cloudy couldnt even see bottom in 3ft area, kids wouldnt get

the free continental breakfast was definitely a plus

they told me that they were short staff and they had laundry piles as tall as me in the back

also room 205 was right above the hotel laundry so it was like being above a helicopter landing pad

clean and didn t smell like chlorine the breakfast was very nice thanks for keeping up with our laundry that

breakfast was great, used laundry facilities which was very nice.

pool has strong chemical smell

free laundry and full kitchenettes

conveniently located. nice rooms. full size kitchen (no oven). free laundry available.

i like that you have a full size refrigerator/ freezer and free laundry facilities.

pool and laundry was not open.

exercise equipment free laundry

a huge group of them were in parking lot as well being loud and obnoxious when i go outside there is throw up

the equipment in the gym didn't good,i couldn't get the treadmill to incline.

nice breakfast

parking

would have liked the indoor swimming pool the best except it was over crowded, loud, and parents weren't watching

picking up laundry set out to be cleaned, and making sure the side doors aren t propped open.

laundry area was not working so i had to find alternative

kids kept us up a little late coming from a ball tournament

local, clean, large room, mini breakfast, friendly staff, the best was the shower

allowed us to have a extra late check out based on the traffic accident

it also has a guest laundry room which i was really excited about

laundry area was out of order

internet was down. laundry facilities not working.

laundry out of order

getting stuck by the pool and laundry room.

management owns the hotels nearby and they are so nice to let us use their laundry facilities

no laundry

hotel really need guest laundry facilities

that the pool wasn't open. but i understand with covid still around.

not enough parking, i had to park in the street

wifi was not working at all

outdoor pool & bbq area

convenient location and plenty of parking. great view!

loved the room, the pool, the laundry area and the breakfast was great

happy hour, laundry

location free laundry great breakfast

free laundry was a plus

only slight negative, was that the laundry room only had two out of four working washing machines and two out

we wanted to dry swimwear because it was not drying overnight, we were told by laundry staff it was free

great outdoor pool area, delicious breakfast

parking lot was full

check in, they couldn t make keys until about 12 hours later, had to request 3-4 times for room service before

location, easy check in, lighted parking

also, the guest laundry dryers don t get hot enough to dry

we also put the laundry to good use a very nice amenity

used the guest laundry which worked well

the hrs. of utilizing the laundry facility and the pool..!

laundry facility is nice and works well

m they have an undefined pet policy

if you do get a smoking room thought the parking lot over on the other side is very small and for someone who

parking lot

parking and the design of the bathroom

the parking lot

they don't have much parking.

very friendly, helpful staff. clean room. clean laundry. quiet. good wifi

laundry on site is a plus for longer stays

no chairs in the laundry room to wait on your laundry

excellent value. used laundry facilities also excellent.

i enjoyed the pool and appreciated that the facility had a laundry room because we stayed 5 nights

the on site laundry room was very clean, and the washer and dryer were clean and worked great

it had a laundry room which was really great because we were there for a basketball tournament.

i love the general manager jan and then there is a great laundry gal santos.

it's welcoming, has a good breakfast,

breakfast is great and pool is nice in summer months

limited laundry

there was noisy construction, no access to laundry room and exposed floors with no carpet.

room service was excellent and didn't take long

happy hour & breakfast was great. atmosphere was good. loved the room

on inside of pool seriously needs scrubbed and sanitized

(housekeeping reported an item was taken from the room, but had in fact been put in the laundry by housekeeping

when i was doing laundry her and my son just talked the whole time

our booking website it said the pets are welcome and the hotel was pet friendly

best in-room amminities and breakfast for this price point

the pool was nice

room had spider webs, there was no laundry room, the bed sheets always felt clammy (the air conditioner did not

we weren't given the wifi information when we checked in

the breakfast had plenty of options and saved us money and time on our trip

good food at buffet and room service

elevators went out and had to walk up and down the stairs 8 flights with luggage and kids

the lack of free breakfast and the lack of a laundry room. overall it was great.

00 pet fee

pet fee is ridiculous & not even partially refundable

we enjoyed be able to bring our pet

the pool is nice and we used it as well

traveling with small children, great breakfast, easy checkout, super convenient location, good parking - will

covid had breakfast bar closed, that was disappointing.

good view of vehicles in parking lot

small pool

all you need, all was ok. easy location and easy parking

there is no pool or convenient laundry service

bar has great views

rooftop bar was awesome and the hotel resteraunt for brunch was great

rooftop bar is amazing

the rooftop bar was very relaxing with a great view of downtown hot springs.

one was working on theirs and other was unloading laundry then just left it sit there

breakfast was nice

the rooms were clean and the breakfast was hot with lots of variety

staff was very courteous and took care of our ever need your pool was warm and inviting to our kids and we had

everything, beds was comfortable, had a good breakfast, easy to get to and friendly staff.

sheets smelled like fresh laundry

no on site breakfast because of covid-19.

pillows, no breakfast

seem to be enough parking

there was a very bad odor in the room. it was a non smoking room..

kids were also extremely bored

kids running up and down hallway all night

we didn't use the pool, but it looked clean

the spa was down but it didnt matter

the pool was green..

out of laundry detergent

clean friendly breakfast was good parking safe

easy check in, free breakfast, indoor pool, friendly staff

parking can be difficult if in larger vehicles. trucks and buses.

complaints except that the covid is affecting having their good breakfast, what a shame

several inches of snow fell and the parking lot wasn't cleared in two days

pool was freezing

pool closes at 10

room clean, good breakfast, good overall service

also, the pool heater wasn't working so it was too cold to swim

cleanliness - large stains on carpet, bathroom floor dirty, shower/toilet dirty, stains on towels, pet hair on

when we arrived, she had been vacuuming and later when we went to the pool, she had come outside with a broom

love being on the first floor, what i did not love was all night long was the banging the kids running jumping

pool area could use some tlc.

breakfast