unavailable staff, closed restaurant and breakfast, pool without water

hot water -no wifi in my room -door key card does not always work which is frustrating -when the staff was

good wifi

bedrooms are tired, and the bar & dining room are behind a stone wall with no view of the lovely terrace or

very difficult to get any bar service, nobody about

swimming pool would have been nice but we might have been out of season for an

the swimming pool is a great plus but it wasn t really clean unfortunately, and the pool bar is closed, and

staff was not kind and looked like they were doing you a favour 2) pool has no bar service

water pipes, poor wifi, basic breakfast, no matress protector only a sheet, lumpy old pillow, no tea or coffee

the pool is great for swimming

breakfast was good, but it could have a bit more variety.

the restaurant/breakfast were ok, nothing great.

breakfast: very good for a continental breakfast; fruit, cereals, different sorts of bread,

we liked the breakfast and the location near nature

breakfast was ok but nothing special with packed good and previously prepared already.

great service and great breakfast

very nice buffet style breakfast

a little bit dated and the breakfast was very limited choices

staff was lovely and very helpful, we enjoyed the big pool and the pool room very much

spaceous parking lot, reception 24/7, comfortable beds, fast internet, a nice-looking swimming pool

the parking was convenient, and we enjoyed the pool and sauna though the sauna is small, it was a nice addition

but if you have your own transport and don't mind traveling then the hotel also has adequate parking space for

the breakfast was fantastic

we really liked the breakfast and the room.

was considerable static in the tv signal and for breakfast the expresso machine wasn't working

the swimming pool was really good

en gate): i doubt that everyone there was staying at

easy to get and the parking comfortable

recommendation: kiddie's pool should be heated

the swimming pools were large (1 for kids, 1 for adults) and our room had a large balcony that gave us privacy

the breakfast could be more diverse.

the pool

the swimming pools were large (1 for kids, 1 for adults) and our room had a large balcony that gave us privacy

i selected it randomly as it was pet-friendly, and i would happily stay there again, with or without my dog

location for overnight stay, and overnight parking as well

great service, amenities and breakfast

there are just a few parking spots in their lot, but there is street parking nearby.

loved breakfast

the breakfast, which was part of the room fee, was amazing - huge and

breakfast was very good

friendly staff. amazing breakfast. amazing location. super clean - viseu hosting at its best!

bar and outdoor patio one level up from street level is newly reopened but only coffee and tea were

very close to old centre and historic sites, excellent breakfast and quick checkout

the dinner in the restaurant was excellent and the breakfast was full of great choices and options

staff at reception room size and position spa and small gym ease of parking

in the rooms, the mattresses should be renewed and the temporary beds for kids are uncomfortable

loved breakfast, the spa, the outdoor swimming pool, and the views from the room

our room was very noisy at night room 220 we were awake until 23:20 upper floor or next door has kids jumping

at the bar (room service) were very high: 4 euros for a coca cola, while you could buy it around the corner for

hotei is well located in the center of viseu, surrounded by a nice garden and a swimming pool, well insulated

use the sauna in the spa you have to ask at reception for them to switch it on which we didn't realise at first

the pool area could be improved with more shaded areas and chairs.

the hotel, the room, the pool, the restaurant

breakfast was great - lots of choice, tasty and very freshly prepared

fair breakfast included

breakfast was truly amazing, with a great selection of really high quality products

room service or even access to hot water after hours

wifi was a little bit slow compared to what we were expecting

tired looking in lounge/ bar area

the car parking although small its essential and one of the reasons to choose this property

breakfast was good, the fresh fruits enjoyable

the employees were super nice and helpful, great location, good conditions and breakfast!

was only one pillow per guest, there should be at least one extra - stayed at room 206 and had no wifi - good

at breakfast was not great, but ok

the breakfast was very good on the morning we left

great safe parking for bikes

friendly staff, clean and comfortable and good breakfast

breakfast got a bit cold and needed a refresh if you didn t come down early in the breakfast

buffet breakfast was very delicious too

wifi

the parking was excellent

good wifi clean and comfy good and attentive personnel

clean rooms, good breakfast - everything you need

iron and ironing board in the rooms - laundry service available for a fee

we had 2 kids who had been up since 2am, but on arrival the room was not ready

pool was excellent outdoor and indoor

we made use of the gym and found it pretty functional provided there are only one or two people there

the spa and the indoor pool

however, if we had to pick one highlight, it would undoubtedly be the breakfast experience

the owner was very friendly and brought a rich and fresh breakfast basket every morning

a huge breakfast with a great variety of food

the dedicated kitchen was a true delight, thoughtfully equipped with everything one could possibly need for a

hear the trucks drive by ( could be temporary as some work is being done in the nearby municipal parking lot

the spa was excellent as we used the complimentary sauna and pool facilities

the spa facilities and heated outdoor pool were all very good as well

environment between beautiful vineyards lovely outdoors facilities such as the pool and the bar next to it

the breakfast has good and various delicious options

they were understaffed and breakfast not great

breakfast in the dining room was filled with fresh fruits from the farm and great tasting breads

breakfast was ok and wifi good

the facility, location, pool, room all exceeded our expectations

also the breakfast with local products was very good

pool great, balcony great

breakfast was fine with a lot of options

some hard water spots in the pool area, but nothing outstanding

pool temperature was cold which was disappointing

spa facilities and the room with jacuzzi was excellent, also the outstanding breakfast, one of the best i've

if i had my kids there for sure i would had left the restaurant

convenient location, secure parking under ground.

place, charming hotel, staff simply fantastic, good breakfast, free parking in the garage

breakfast food was good

good food all around. comfortable rooms and friendly helpful staff. secure parking

the breakfast buffet was very good- this hotel was excellent value for money

a good breakfast is in an airy, modern room overlooking the swimming pool

breakfast in the family dining room was charming

more sun shades around pool we re

the gardens and pool are beautifully laid out and the whole atmosphere is one of relaxation

swimming pool with salty water, good breakfast, very hospitable owners

house that has a washing machine, a fire place (it was summer and we didn't use it), complete kitchen and splendid

excellent breakfast. nice and quiet swimming pool.

at the morning we had a perfect breakfast

the kitchen has a small fridge that serves the purpose and has all the equipment to cook a good meal

breakfast is rich and fresh

pool area was excellent, very clean, plenty of sun beds, easy chairs and bistro tables

the working fireplaces in several locations of the hotel, including the bar and the breakfast room, added a

location and pool

like location and pool

the breakfast in the morning was exceptional

food is nice but not much variety on the english breakfast option

good restaurant with good selection of local wines, excellent breakfast

superb farm for kids, with a mini zoo and plenty of spaces to discover

almost everything but in particular the breakfast

the breakfast was good

superb farm for kids, with a mini zoo and plenty of spaces to discover

morning breakfast delivery in a basket with fresh bread, orange juice and other goodies was a bonus

lovely breakfast, friendly host, comfortable beds, fantastic pool, big bedrooms

met us and was really helpful and went the extra mile to show us the property and the garden and pool nearby

nice place , location, the owner was very welcoming and an amazing breakfast

location, a super relaxing and beautiful park with the pool, and really tasty and fresh breakfast

great hotel, good staff. the pool bar must improve their service. excelent pool

ud83dude00 the breakfast was excellent

we had a good time. the pool was wonderful. the breakfast was tasty.

20yo son's review: the omelet and breakfast were subpar

main entrance to access the pool area.

excellent breakfast delivered to the house

the breakfast delivered to our accommodation each morning was healthy and delicious

the breakfast was amazing

we particularly looked forward to our breakfast every morning, beautiful local produce delivered to our door

well served breakfast

the owner of the hotel was very nice. amazing breakfast.

off road covered parking for the motorcycles, everything was spotless.

an idea is to move the breakfast to the big living space where the fireplace is, which is much nicer

luxury breakfast selection available and fresh eggs as you like them

spacious room, sofa and kitchenette

the pool was a big plus (there is also a smaller pool for the kids), and the breakfast was very nice

good room, great breakfast. parking onsite.

the lift didnt go down to the pool ,its a long walk up the stairs

wifi in the room not great - but ok in other places

pool's access involved many stairs

breakfast was a little meagre. swimming pool not available. gym is outdated and useless.

i really enjoyed view during the breakfast - on the mountain and seia

breakfast was a little meagre. swimming pool not available. gym is outdated and useless.

the front desk worker saw that we missed breakfast so she brought us back to the lounge area and brought us

we had a wonderful and delicious breakfast too

location, pool, breakfast

to the pool is not included and is 20/person

mainly the swimming pool.

offering me meals from both the full and bar menu when i just wanted a lighter meal in the evening

breakfast was excellent and the staff was very kind and professional

also a nice pool nobody else was using

kids loved it 100% family ambience

warm welcome, beautiful garden with pool and terrace, delicious breakfast with homemade cake and other

the swimming pool spot is ideal for some sunset photos

breakfasts was good, but i've traveled with 4 adults and 2 childrens

amazing breakfast and dinner! the staff were incredible. we felt like we were among family.

stay there and nobody told us at checkin about having a charger for cars on the parking lot (we were with a

breakfast unbelievable ud83dude0b the room was nice, elegant, and comfortable

liked everything the staff was outstanding breakfast and dinner delicious indoor swimming pool spa enjoyable

good safe parking

the pool is dirty, the breakfast is just bread

the houses and pool. comfortable bathroom, sleepingroom and kitchenette

the pool is great, the land is big, the location is very peaceful and relaxing

the spa was fabulous too

the spa, views and breakfast were incredible!

a 45 minutes spa experience with jacuzzi and sauna was included in the stay

good safe parking

the breakfast was very generous with a customized tray filled with hot bread and fresh fruits, yogurt,

breakfast was perfect

the wifi signal in our room was too poor (maybe due to bad

spa with an indoor thermal pool, exceptional service from all the staff, amazing location + facilities

excellent wifi.

breakfast is a treat and the restaurant is great

for our king-bed room there was a huge balcony the allowed us to dry laundry

nice room and breakfast. good parking. very good experience. friendly staff. highly recommend it

cleanness fabulous breakfast sympathy of the staff javier was very pleasant and kind

parking was very easy, check in was painless, the staff - very kind and helpful to decide where to

if you are looking for a lovely breakfast with attentive and caring staff then this is the place and they also

very friendly and attentive staff, great breakfast, jaw dropping views from teh location.

great kids play area

stunning location and setting wth plety of parking

great area for hiking our just relaxing at the large outdoor pool

the service was a bit slow in the restaurant. breakfast was ok.

wifi bad :(

the atmosphere and beauty of that place is incredible. perfect dinner and breakfast.

because of covid 19 you are telling the waiters what you would like to eat for breakfast

pool was not open when i was there, which was a bit disappointing

the rooms, staff, breakfast all impeccable