covid 19, pool was not open and a very very limited breakfast

bed was very comfortable.....need more handicap parking spaces.

parking lot had grass growing up in cracks on the side next to the store

clean, quiet, friendly staff snd a great breakfast!

only reason i gave a sad face to the breakfast is because we didn't get to experience it

the guest laundry was broken, you can hear doors slamming outside until late at night.

they should not claim to be pet friendly if that's how they treat people

never booked a pet room, but when we couldn't get out dog to a kennel, we had no choice

the bed was great! pet friendly, awesome!

location, size of the room, the staff are awesome and it s very clean. very pet friendly!

low towel supply and the indoor pool was cold.

finally when i booked the room i booked with pets (but only brought one) and the desk clerk said he didn

the light from the hallway coming in under the door, also parking isn t good.

only this i didn't like was there was sack breakfast and the pool was closed but that's only due to the covid

they also had a indoor pool and fitness room

wifi signal at best poor and dropping out , the tv set did not not have a single channel available

the only thing i did not like was that the pool was closed.

quick check in and out, great breakfast and very quite and peaceful nights as well very clean relaxing pool

check in and out, great breakfast and very quite and peaceful nights as well very clean relaxing pool

great breakfast and social hour

no extra laundry bags were available when we asked for some

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

the swimming pool was large, and clean

we were woken up at 1130pm by screaming kids and what sounded like someone dragging a washing machine down the

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

the rate and the cleanliness. laundry facilities

laundry facilities needed work

the free laundry as an honors member was extremely helpful for the insurance seminar i was attending

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

the laundry room is excellent with supper efficient driers

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

room was next to the laundry room'

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

a better breakfast

we didn't partake of the breakfast.

breakfast was outstanding with plenty of healthy choices both hot and cold

if they only had a hot tub. there is a pool and good fitness room.

like the area and convenience of the parking

breakfast during covid-19

no bag for dirty laundry.

highly recommend and not to mention the breakfast

breakfast was excellent and wonderful staff.

my grand babies loved the pool

- heated salt water pool, very clean. breakfast was good! wi-fi was great! 10/10 recommend !

no laundry facilities

room was a smoking room which is hard to find

no problem with parking

carpet dirty and needs to be replaced

first non-smoking room assigned to me smelled heavily of marijuana

rooms large, beds comfortable. parking easy and safe.

parking

i accidentally ordered a smoking room so that was half of it

old funky room, non smoking smelled like smoke

room felt so updated, staff gave ne a room for easy access to outdoors for my dog. no pet fee

pet friendly and close to food options, gas, and a walmart if you forgot anything

great hot breakfast buffet

15.99 charge a day for pet

parking for handicap sucked. need fruit at breakfast.

the ease of check in, hot water, comfy bed, good breakfast, nice desk clerk

laundry on site that we did use

laundry detergent vending machine out

no elevator, hrs for guest laundry, key charge, parking is limited

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

the price, location and amenities such as onsite laundry facilities.

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

the breakfast was adequate. we used the laundry room and exercise room.

easily accessible guest laundry facilities

set up of the facility was great and the split between the pool and the gym as well as requiring the room key

pool and hot tub was a blast not really busy witch the kids enjoyed and having 2 tvs in the room

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

have a big pool, and gym, both looks good

wifi signal in my room was a little weak.

we had was with rude guests hanging out talking loud in the hallways and letting their young kids run up and

com indicated that kids were free, but the hotel s confirmation listed only 2 guests

whatever laundry detergent they use is awful

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

there is a cracker barrell across the parking lot though

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

curtain was moldy, breakfast staff was not attentive, had to request cups, and there were no biscuits for the

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

room was right across from the laundry and right next to the guest laundry and the ice machine

perhaps use a bit more bleach in the laundry :-)

the lobby area was dreary with boxes , dirty laundry and things left on the

easy to get to the laundry room and vending

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

equipped kitchen, gym and laundry facilities

some of the laundry equipment wasn't working

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

the kitchen was great

loved the breakfast and the pool!

were no sanitary wipes in the gym to wipe down the equipment and no towels

breakfast was slow to be replenished, but, i understand the staff shortage, and, once brought to

parking, separate cars& small trucks for all the other vehicles?

pool was cold

we had breakfast at 8:30 and eggs were already gone. no bags for dirty laundry.

room was next to the laundry room so every morning at 8 we heard thumping and the washing machine

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

i liked that it had laundry room and the location was walking distance to the dollar tree

offers indoor pool, laundry

the person at the desk said she could not help me that was a laundry problem

also the laundry machine took my money

limited laundry facility

the only perks about this property is that the staff is very friendly and wifi is fast

really nothing there for kids

soap available for the laundry room, front desk staff wasn't the most friendly

pool, gym n spa all the facilities was closed for covid19; but they still have to charge me $16 of resort

the view was if the hotel. would love to have seen the golf course more.

i love kids & pets but when they interfere with someone else's peace & quiet at spa get-a-way, it's a

was room service the food was a lot less than acceptable

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

only thing we ate was oatmeal and bacon, they were out of most foods, the ones they did have the kids wouldn�

also a bar in the evenings with food too

is a pet friendly hotel, but they were pets in the restaurant area and near the food serving area

clean laundry room, good staff

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

laundry services weren't available, so i had to go across the street to the holiday inn to use

beds, lots of room inside for the kids to play with their toys and loved the outside fire

we like everything, the room was large and clean. breakfast was good. hotel staff was great

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

another issue and problem i ran into was that the property does not have any laundry capabilities on site

no laundry bags and hair dryer

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

more towels in the room for shower and pool.

good parking

parking stalls were very small; hard to get in and out

also pool closed at 10pm on a saturday

i'm traveling with my dog) that mentioned only a security deposit, but nothing about a $75 pet fee, which i was

the restricted hours for the lounge and pool areas.

it was very clean and the little kitchen was great.

a huge plus was their pet policy which allowed us to keep our traveling dog with us

was no breakfast, never any towels on the pool towel rack, need a small thing of dish soap and the internet was

easy access and plenty of parking, friendly staff and the kitchen was a bonus

in-room kitchenettes

loved the laundry very good breakfast

smell, did not feel clean, laundry does not accept cards - cash only

it s easy access to everything. laundry facilities was nice to have.

to go to the convenient store to get laundry soap

to use the pool at 2:30pm, and front desk said it should be open in an hour

parking is limited due to work trucks, the entire front is being renovated - no bistro available

that the property offered starbucks the staff were friendly and the gym was nice

we arrived late and there were no parking spots available

there was no pool and the restaurant was bar snacks

dark parking lot

rooms very clean comfortable beds excellent location decent breakfast that was always restocked

the breakfast should not be the same everyday there should be variety every other day.

the apartment style room with full kitchen was amazing. having 2 bedrooms was the highlight.

a breakfast open later would have been lovely. also an indoor pool would have been great.

need to have more waffle makers - the line was very long and with kids it is hard for them to wait

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

it looked like they normally had towels for guests to use but the laundry basket was full of them

pet friendly, great location, near many restaurants!

air conditioner in the bedroom did not work, in fact it got so hot we put our kids in the bedroom and slept on

great parking and everything you could need

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

laundry on site

only bad thing would be the pool being out of order. kids were not fans lol

the facility needs a few up dates with cooling systems and wifi

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

spacious and a great price! loved the kitchen! kids loved the pool!

they did not de-ice the parking lot

spacious and a great price! loved the kitchen! kids loved the pool!

there is a full kitchen if you are staying for several days

breakfast could have been better

lobby was very small, as was the breakfast area, but don’t let that fool you

animal, so there were no fees charged for him, but otherwise they do charge $25 per night for pets

didn’t have breakfast yet but i am sure it will be delicious

pool was ice cold

second shift lady smoking pot out front by the laundry with her friends in a gray car

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

laundry wash and dry machines/area was dirty

parking area need to be swept

the noisy sofa and laundry room which did not have a door to close out this loud sound.

the laundry was expensive to use, so i didn't do laundry

was a disaster we got in at 730pm and we were placed in a room opposite the very very noisy laundry and soda

the pool closed a little early but since it opens at 7am i guess that's a fair trade off.

no pool, jacuzzi or workout rooms available!

the parking is bad

no nothing everything was very nice and clean and a nice breakfast

a guest complained about the pool so the staff turned off the heat. made the pool ice cold

the pool is a nice touch, and the breakfast is way above what you think of when you think complimentary breakfast

because of covid there was no pool or breakfast

free laundry was amazing and fairly priced snack foods

laundry facility, exercise room

free laundry..! always a plus.

laundry was free and there was a decently sized work out room

laundry was free. room had full size fridge and microwave.

booking.com states there is breakfast while the facility does not provide secondary to covid

the breakfast was ok. the location was real good.

location and parking was ok

parking was awkward but workable

breakfast was ok but very basic.

the fire pit area & the deck connected to the bar was very quaint & charming

wifi didn't really work very well in our room on the 3rd floor but was fine in the hotel lobby.

good comfortable room. nice bar area. all downtown facilities easily walkable.

we stayed during covid but their restaurant and bar were open

the bar was very nice too

the room service was available a little later

also restaurant and room service may not be available if they have a private function

room service food was superb but pricey

the location and being pet friendly.

that the bar and lounge closed to early

omelet bar excellent fluffiest omelet i have ever had

i hung the order for room service breakfast on my door and no one got it

the bar area is fantastic

i loved the fact they were pet friendly

pool area was clean

room,guest laundry,good location

the on-site laundry room only had 1 working washer and neither dryer heated

laundry area was a joke

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

the snowy and icy parking lot

the bed was super comfortable and it was nice having an actual kitchen as well

pool area was closed

just like room service - but no additional charge

breakfast was great, nightlife was lovely at the rooftop restaurant and valley parking was very

pool was closed

very nice lobby bar that stays open late

the infinity rooftop bar and restaurant was so good

the pool was also unexpectedly closed on our last day and we were told it was due to the chemicals

tiny pool and wasn t open really upset

and location and fantastic front of house staff and bar staff

the swimming pool and whirlpool are awesome

pool is on the cold side but i love it

helpful smiles,six feet floor marking,out of bound areas,welcoming room service,breakfast reminder

the pool is awesome

room service food was excellent and fast. decent size fridge in room

laundry service could have been helpful ud83dude42

would have loved to have seen a laundry room

the room service was severely overpriced. we only ate it once and then needed to eat elsewhere

some of the equipment in the gym was broken and the mini fridge in the gym was not stocked with water

you could order room service but i did not want to pay $4

just past the vending machines ,however, and get an extra towel, use a vacuum, or use the pay laundry machines

no atomor change machine for laundry.

horrible staff, constant shady traffic in and out, non working laundry, linen wasn't very

front desk services, laundry 7/24, new and clean facilities, car parking

we like the location and the fact that there were laundry facilities on site

everything!! great staff, elegant lobby, bar and room! so incredibly impressed!

we stayed in the bunk bed room with my two younger kids

the roof top bar seemed like it was fun

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

the hotels restaurants and bar were all very stylish & clean; we ate at granddam on mothers day and had an

fitness center is just a old treadmill and broken universal machine. breakfast is so-so.

just the parking. nothing major

the way breakfast staff treated us, rushed us to get out of the dining area

continental breakfast was one of the best i have ever had

too many screaming kids in the pool

had a laundry room which was nice but unfortunately one of the dryers (had 2) was not working

i liked having the sitting room and kitchen separate from the bedroom and bathroom

pool area is nice, breakfast tasty

the ac unit kept coming in and off. had to sleep with covers off. wifi did not work

there was a pool (max depth 5 ft)and small exercise room but i didn t have time to try either

the room was very nice. happy they had laundry room.

clean, nice setup for extended stay (laundry, full kitchen with dishes), staff super friendly and accommodating

laundry facilities were nice

i took my laundry to the in hotel laundromat

free laundry is something i have never experienced and was a nice touch

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

was me and my 2 kids and he was nice enough to place me in a room on the first floor next to the pool for easy

breakfast was exceptional

pool closed b4 11pm

didn't eat breakfast.

the closest entrance/exit was out of service too close to the laundry room which made it noisy first thing in

loved the outdoor area with yard games and comfy seating, the pool area was awesome and the live music was an

kitchen closed like 10 mins before i walked in

the bar lounge and the beds

breakfast was amazing!!!! pool was beautiful. amazing service, bathroom and room was perfect.

the staff was great. it was clean. newish looking. pretty room. accessible to parking.

the kids really enjoyed the pool

the kids really enjoyed the pool

smallest pool ever!! and i booked an extra nighy just for the pool & it was closed ud83dude1e

close to casino

hotel room was nice and spacious, had laundry for guests

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

the pool, gym, and laundry were all great

staff was never at the desk wifi hardly worked on phones and would not connect to laptop when asked about

i like the laundry basket in the bathroom and the coat rack

hard to get to from the road. very dark parking lot. laundry room light barely worked.

they had a free laundry room with tide pods that they provided which was great since i was staying for 8 days

no laundry soap in the dispenser no bleach either

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

no pool, but laundry facility was much needed for sports camp

love mini kitchen and free use of laundry

laundry facilities were available too

self laundry is free

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

the pool closed too early

the only thing better would be if breakfast was later. :)

charged me twice for pet fee when i stayed only 2 nights

the staff the newness the location parking

the breakfast was great and the staff was so nice

very clean facility to catch up on laundry, or slip in a workout

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

breakfast, the work out room and the location of laundry

that it had a small kitchen set up and stuff to store our food and warm our food up in the room

my room was adjacent to laundry which also produced some noise

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

the wifi was spotty kept cutting in and

the room was good size, the bed was excellent, the kitchen was well equipped and good size

then they didn t have no more rooms available besides 1 left that was a pet friendly room

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

the laundry room was right next to us and the washer sounded like a helicopter landing

tried to do laundry and those were broken too

they didn t even give us a wifi password

needs more handicap parking spots

being on 3rd floor, and no laundry

i believe the smell was from the laundry room that was right below our room

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

no laundry

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

breakfast was great, room excellent as well. laundry room very usefull

we enjoyed peace and quiet during our stay and room service was delicious

appreciated the fact that the hotel had a shuttle

pool was super nice

for a room with a view of the city (towards lexington green's pond, but got a view towards the parking lot

the guest laundry was a mess

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

feel like the carpet throughout could use a good cleaning and the floor in kitchen area of the room seemed a

they offered a grab and go breakfast due to the governors orders at this time which was great

free laundry is always a plus

the laundry facilities were free and helpful. the social and breakfast were nice.

everything! especially the complimentary laundry room!

the laundry facilities for guests are included in the price you pay for the room

laundry room was dirty

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

the fireplace would not turn on

lots of kids and people talking after 10pm in the hall which i could hear over my tv

large room with a kitchen

an owasis very thankful for the 4:30 am to the airport shuttle

indoor pool and hot tub

was very difficult to access the wifi

pool and jacuzzi

always smelled like sewers and the gym also smells like the carpet hasn t been cleaned forever

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

laundry facilities are great for traveling families

in the dryer, the ones the housekeeping use, because someone had left their clothes in the guest laundry

also, we needed to wash a baseball uniform and had to hunt for a laundry mat because guest laundry was closed

breakfast area is clean, comfortable and modern, and there is usually a unique option or two

needs more parking

the gym is better equipped than most other hotels in same price range

breakfast included a large variety of options and was continually replenished

great location, very clean, staff is very friendly, good breakfast.

there is a large parking lot and the location is close to a grocery store, some restaurants and a gas station

staff was friendly and welcoming and didn’t mind my early check in

the pet fee was outrageous

he explained the pool rules which my daughter was super excited about

guest who sat outside in the parking lot drinking beer and carrying on like it was a tailgate

i wish they had a bigger pool and jacuzzi. also better breakfast like pancakes and waffles.

breakfast was good and the area was maintained well while breakfast was being served

the breakfast was ok.

pool was 78 degrees and absolutely freezing

free parking a bonus