staff was very friendly the place was spotless very comfortable the breakfast was good

i booked i was assuming there would be a typical hotel breakfast but actually received a coupon for breakfast

very clean room. staff was friendly and helpful. breakfast was good at restaurant.

they give you coupons for breakfast at the restaurant next door

the breakfast was a voucher for the hometown restaurant next door, it was great!!!

dirty laundry under the beds trim peeling everywhere general grime on property razor thin walls

i tried to do laundry the dryer was occupied the whole time ! i dried the clothes in the room !

breakfast was bland but edible. tv remote didn t work

we arrived early in the morning but they accommodated our very early check in with no problems

great breakfast and friendliest staff!

laundry facilities

we went straight to the laundry mat to wash all our clothes before boarding a plane home

laundry- nothing in the binder says to put laundry outside of the cabin for them to pick up

if staying in the building attached to the hotel staff's laundry room, and they're doing laundry, the hot water

the pool was dirty

wish it could have a cover from parking area to hotel.

bar is great, restaurant is nice but nothing special

i wish the snack bar had a few more choices of snacks. rooms are a tad pricey.

limited parking.

however, there were none offering to go above and beyond to help with bags, parking, room

pool was not open yet but they were working on it the week we were there.

parking was a little narrow for my big truck, but that's typical with my truck

pool area a little run down.

parking lot is small to have multiple people hauling anything on trailers

very little parking

dont get the room next to the laundry room

parking was tight

hot tub ?, jazzy decor & free breakfast

it was a great stay for the money. the breakfasts were delicious!! the staff was very helpful!!

the pool wasn t very welcoming

nice clean rooms and friendly staff. the breakfast was great!

good breakfast

clean property and pool!!! awesome staff!!! very conveniently located!!!

room was terrific. loved the kitchen setup and layout of the room. bed was great.

pool was clean and the stuff was very friendly

no hot breakfast no pool not even a better rate

digital key is great update and breakfast was average

parking spots were too small, the bed was as soft as the sidewalk

breakfast selection

pool was closed. but not hotel s fault. virus epidemic.

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

laundry room could have used some chairs

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

indoor pool

a little pricey but not too bad refrigerator was small wifi not great

enjoyed the breakfast

welcoming and accommodating, the facility was clean and really nice, we enjoyed our stay with our kids

breakfast was delicious and a wide

our kids enjoyed the pool and free lollipops

would love it to have usb s in the room for business. no laundry bag.

also, there was no outside pool only indoor and the kids didn t enjoy it as much

small pool

super cozy, breakfast was delicious, pool was perfect for our kids, and the location was so close to everything

the pool was cold, advertised as heated

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

good breakfast with a great staff that kept everything fresh up until close of breakfast hours which is

too many kids at breakfast

i had trouble connecting to wifi( trouble with tv/remote) which was corrected

wonderful experience, treated me and my kids like family

should add a laundry and a little fitness are be good.

no laundry.

i appreciated the fact that they had smoking rooms

room smelled heavily of cigarette smoke, even though it was a non smoking room

was no room service, and i wasn't told that there would not be, so we had to go back to the front desk to

laundry room on our floor

the pool is well heated

especially april and the bartender

was 10/10 from front desk to kitchen staff

pool gave kids something to do

drinks in the whiskey thief bar were great but pricey.

one night over thanksgiving while passing through chattanooga so didn't have time to use the spa or fitness

great that it was on the roof, but only kids were in it and an adult would have to stand in about thigh deep

coffee bar was well stocked

night over thanksgiving while passing through chattanooga so didn't have time to use the spa or fitness center

very modern and clean. great breakfast bar and happy hour wine and snacks.

the hotel to work on their standards of room servicing and to consider cleanliness of the pool area which fell

toilet didn t flush the night we were there and room service line was never answered

the bar was a wonderful place to relax

like the cleanliness, the area, and the delicious breakfast

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

lower laundry prices.

laundry facilities. good breakfast. friendly and helpful staff

laundry room was right under our hotel room

cleanliness, breakfast and location

they also had washing and drying facilities at the hotel so you could do your own laundry

mold in bathroom and in laundry room

breakfast was wonderful and location was excellent

you need to sign up to some membership for access to wifi

excellent gym and staff

can't think of anything except if i were staying longer, it would be nice to have an outside pool as well

that goes to the local hotels and knocks on the door and asks for money for her crying hungry kids and says she

wifi hardly worked when we were there and was a little disappointing as we all depend on it so much

the rooms were very clean, the breakfast was good

the indoor pool was a great way to relax after a day of fun out and about the area

no breakfast and no laundry

i needed to use the guest laundry however this property does not have it

a bit expensive for the quality of the room. no laundry facilities.

i think it was a room that had previously had a pet in it

pool, staff, breakfast,

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

the room i was put in was clearly below (i think) a housekeeping laundry room

laundry room on premises and exercise facility plus swimming

needed to use the laundry facilities and there wasn't a place to get change

everything.room is clean, bed is comfortable. there is a coin laundry too

i asked clerk if she could check the laundry just in case

lobby bathroom needed a key and we were constantly asking for it during breakfast and other times

indoor pool

breakfast, and how clean the whole hotel was

wifi was perfect

i like the pool and laundry facilities

nice to see staff whistling while they work (nod to laundry room)

indoor pool nice and warm, laundry machines are good

we stayed during the covid-19 pandemic so we were not able to use the pool or the gym so i can't give any

breakfast lady needs lesson in hospitality

the staff were very helpful and arranged a laundry service for us

pet friendly. very cooperative staff

clean and comfortable. awesome shower and affordable and delicious room service.

there are only three options on the room service menu for breakfast with no kids breakfast options

no pool:(

heated pool, coin laundry, great location, etc.

i enjoyed having the laundry service

and the laundry room was good and cheap

there was a lady who wanted to do so much laundry that the machines were taken two hours straight,

was friendly, putting the washer and dryer in the pool area was a good idea so while doing laundry i could enjoy

need laundry room on-site

housekeeping staff was very noisy in the hallway transporting big bags of what we assumed to be laundry

carpets old and dirty rooms out dated no laundry

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

bed was like a brick the pool was filthy and the laundry facility was by the pool all the lint was everywhere

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

i wish they had a laundry on the property

no sausage 0n the breakfast bar.

desk staff very helpful and polite ....good people ....room service did amazing cleaning!

water pressure was low in shower. pool not available to use

no laundry bags on the room and the coffee maker did not work quite right.

no on site laundry.

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

that it did not have a laundry :(

beds very comfy, room very clean, pool nice. location close to everything.

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

the breakfast was great! the bed and bedding even greater! best sleeping in a long time!

laundry room was small work only one set of appliances

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

i had to go to the laundry to get clean sheets

pool and the laundry facilities was out off order and the breakfast room in the morning was a complete disaster

inside was a mess--cleaning carts & dirty laundry sitting out in the 1st floor

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

had to go get my own towels from downstairs in laundry room never came in to clean our room

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

loved the indoor pool

the staff assured me that they are in separate floors that are designated and that i could have a pet free

location, street parking, pool, fitness center!

there had been different choices of food for room service

pool is excellent

pool could have been bigger but still great for the kids.

the laundry drying machine was out of order

and the worst thing is no laundry machine in the hotel

and crannies and yes the nook and crannies were clean ud83dude03 loved the restaurant and the bar

room was clean but old the pool was closed i was expecting breakfast but that was canceled i could get a 10%

free wifi

laundry service is something one doesn't encounter in today time but is most appreciated

went into use the restroom and a lady began screaming and accusing him of trying to break into laundry room

property does not have wifi access

very poor to no wifi

excellent wifi, breakfast was okay, convenient location as in right in the middle of town and you could walk

carpet smelled of pet urine

one staff member even got us brand new pool towels when the ones that were currently in use were all dirty

wish that the pool had been working

broken look on door broken toilet lid no eggs or protein on breakfast bar no elevator

parking was a little tight for larger vehicles but manageable

would have preferred free wifi and parking

honestly, i loved the outdoor pool!

while the hotel was nice and clean the cost was stunningly high. you pay for parking and wifi

the cleanliness, atmosphere, room service and the bed was comfortable.

hotel, charged for parking, not really set up for kids, staff used to dealing with business people & not children

using the laundry room was a little difficult because one of the dryers was broken and another guest was

large bedrooms with nice indoor swimming pool. free laundry machines.

the pool and hot tub are nice, as well as the fitness room, and the free laundry facilities

laundry facility needs work as soon as

hotel, great views, free laundry room, secure parking, very nice staff

best breakfast we have ever eaten

was like staying in a bed and breakfast with a hotel staff

the food was great and the free breakfast in the morning was

wonderful hotel. the bar is excellent, the rooms are excellent.

the breakfast didn t have very many options and there were no plant based milk options.

it's like the entire hotel becomes the laundry

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

spa pool was gorgeous and great hours, the lobby was great and the check in staff was helpful

location, nice gym, and loved having starbucks on the premises

it look more like a 2 and 1/2 star or 3 star but the bedroom it self was ok my first room lost wifi connection

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

pet friendly

however what i saved in the hotel and the fact i drove to chattanooga with my own vehicle parking and driving

great breakfast, free wifi, comfortable bed

continental breakfast was a joke

breakfast was minimal; due to water damage , part of the hotel was not usable.

breakfast available later, wifi to actually work

breakfast was minimally ok

breakfast availability end time and wifi was terrible

paint was peeling, parking lot was rough, older appliances

needs a lot of repairs, you get nothing in the room, not even coffee and the wifi was terrible

this was billed as a non-smoking room, but it smelled like 14 people had been hot boxing camels for about a

wifi was good

absolutely no wifi

pool

the pool was used as a big ol tub for people who think swimming was a way of taking a bath

feces in the elevator roaches in the room people hanging in parking lot smoking what smelled like mary

stayed flooded there was also several homeless people asleep in the stairwell and gathered in the parking lot

weed smell through out hall, fighting and door slamming all night, men fighting in parking lot.

free laundry was an unexpected surprise

access to laundry services was very helpful

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

laundry facility on site

loved the fact that it had a small bar and food in the lobby area

is clean, decent breakfast and free parking

loved the mini kitchen in the room and spacious layout

breakfast was very good

there is also a laundry that was only $3 wash and dry which i really appreciated

the parking left a little to be desired.

we loved the location and the convenience of the little kitchen

what i didn t like was that the kids above us stomped and ran in the room half the night and it seemed to be

kids loved the pool

i m hoping it just got caught up in the laundry and stuck to the sheet

our kids loved the slide with the pool

the pool was very enjoyable. love the shallow entry for lounging. the breakfast was wonderful!

the pool was very enjoyable. love the shallow entry for lounging. the breakfast was wonderful!

the cost of 75 for a pet is excessive.

no laundry bag in the closet

the kids were ecstatic that the hotel had a basketball for them to shoot some hoops (near the pool) for a few

no gloves for breakfast buffet

parking could have been better, but that wasn t a huge deal.

no indoor pool

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

able to do an early check in relatively quick for a $30 fee pool available

pool, but understandable since this was an older property completely and exceptionally renovated,

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

i was informed staff was short so cleanliness was not up to standards and laundry was behind

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

it says it was pet friendly

parking situation left a bit to be desired for my tastes, but considering the proximity of other

we saw ample parking spaces

parking lot is laid out you have to walk around a long slice of landscaping

the pool area was clean and accessible

set back from the hustle and bustle. the indoor pool was nice for the kids

is working , because a lot people are coming to stay for that reason - in door pool , and the kids love this

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

loved how it had free laundry and the location was great

rooms that easily fit a family with 2+ children, full (small) kitchen that is equipped, free laundry room on

the suite, the free use of laundry room and workout and pool

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

i had asked for a room near the laundry, which i did get

being across from the laundry room & an exterior door. was busy & loud.

laundry is cheap

army wife traveling with 3 kids and i give this place 5 stars for the price

5 of them were our kids

head not working properly, no water pressure, very small fitness room, small pool ran out of laundry detergent

also went to do laundry and sign says 24 hours but was closed

a leak in my bathroom and it ruined my clean laundry and my make up

the indoor heated pool and laundry facility

the housekeeping staff - when the issue was they didn't have enough towels - and i think the laundry machines

walls thin could here guest next door room service food overpriced

the pool and having the soda machine

the recumbent bike in the gym was not in good shape (a little rough to use)

the gym and pool are great

ample parking easy on/off the interstate. great room and wide selection of food at breakfast.

on site laundry was helpful

helped with the kids and treated them like their own

was totally booked the night we were there and parking was a bit crowded with trailers of show cars

not pet friendly

pool was nice

outdoor seating area to get fresh air ,pool not open early in season

the wifi

hot breakfast

the pool was really very dirty and unmaintained.

the woman doing the breakfast was not nice at all.

no laundry onsite

need kleenex and dirty laundry bags.

rooms were comfortable, but this site didn't have laundry for the guests to do their own laundry on premise

was a 25 dollar pet charge which we would have liked to have know before we got there

nice pool

laundry facilities available with supplies provided by the front desk

loved the firepit, the laundry facilities, and the workout room

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

we liked the clean laundry facilities and the cost was minimal

wifi ,nice furniture,ice maker ,gym, laundry room and a good spot to sit on in and outside with a pool to cool

did not do laundry that day so only one towel, room was not clean, roaches in drawers and walls

old and poorly keep up pool was dirty

no breakfast, but in the same parking lot with waffle house.

the parking was right out our door

the pool was looked the whole time we were there

clean, quiet, pet friendly, good breakfast

great location, comfortable beds, clean, indoor pool, gym, great breakfast!

free parking vs

beds were comfortable. pet friendly

the kids loved the pool

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

really enjoyed the free breakfast and complimentary hour

water bottles weren't complimentary, and i paid for premium wifi, and still recieved miserably slow speeds

thursday morning when i woke up, there were cockroaches crawling on the kitchenette counter, the bathroom floor

the price was good and it had a kitchen but i had roaches

i found 5 cockroaches crawling in my room - from the bathroom, to the kitchenette counter and on the wall beside

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

the pool closing

our first night we arrived late and was hungry, so we went upstairs to grab a bite with our two kids

the kids knocking on doors and running.

i could hear the balls drop from the pool table above the room.

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

parking lot is small and there were no spots left

staff, clean facility, great breakfast with lots of options, good wifi, comfy beds, nice indoor pool, check out

clean, nice pool, great breakfast!

needs a few more parking spaces.

the breakfast was great and the rooms were very comfortable and

the convinency to everything and the fact that they were located next to a laundry facility where you could

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

a working laundry for guests is always a plus

was messy lots of construction items laying around and no laundry facility breakfast was

nice room...nice staff..but they need a laundry and some breakfast items

microwave didn t work and the key to the laundry room door did not work

arguing and wondering around the parking lot all hours of the night

parking, no smoking rooms

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

the hotel was clean with laundry, gym, and swimming pool options

pool, laundry, nice and modern

plus they offer free laundry

the breakfast was not tasty. sorry but there was no favor to the food.

great location, clean, great size rooms, full size kitchens, comfortable beds