loved our stay with adriana who was super accommodating- helped us with laundry, food delivery and has many

from laundry to booking a tour to yaxchilan & bonampak they made us feel like we were long lost friends

as we are backpackers we also had to make laundry more often and adriana let us use the washing machine for

on a less important note for the type of place: the wifi comes and goes, is not reliable, also rooms have no

the wifi didn t work very well and the road to the hotel is very bumpy

crappy wifi noisy nightclub

the pool and poolside bar is a great place to hang after hitting the ruins

wifi signal stable but not very strong

we asked for drinks by the pool they immediately sent someone to take our order because the pool bar was closed

good location, nice and spacious room. wifi and ac worked well. clean swimming pool.

clean, nice pool, room had ac and very good value for money

nice outdoor bar and restaurant

it was not clear how to get the towels for the pool

had the best pool and breakfast

rooms are modern, there is an excellent dining/breakfast room and a swimming pool for a cool dip later in the

a plus is they offer laundry service (per

staff are very very good, and the laundry service is efficient and cheap, would stay here again, no question

traveled with kids, stayed for one night only, kids had a blast at the pool

pool

nice pool area to chill

laundry room

rooms were very clean, comfortable twin beds, lovely staff, laundry also available for a cheap

did our laundry on site

laundry is overpriced (15$/kg is standard but you have to do everything by yourself whereas

it has a laundry room for extra payment and water that you can buy, too

wifi was not working, tv not working, no properly hot water in the shower

convenient parking

really good location, clean rooms, friendly staff, and fast wifi. we would stay again for sure!

the room was a good size, the mattress was good, there plugs/chargers next to the bed and parking is included

wifi didn't work in rooms.

laundry service is a little expensive & 250 pesos for what i usually have paid between 30 - 50

the annex also houses laundry facilities and staff who begin at 5am with competitive yelling and loud music

great location in palenque. the room was clean. the shower was hot. the wifi was fast.

good bed, shower and wifi. so that is all you need for a 1-night stay.

good wifi and also good ac, but we couldn't turn it on during the night because it flew the cold air

the staff was wonderful, and the pool was nice. the hotel is located in a nice part of town.

pool, good wifi, good room

hotel with a nice pool

it has a good size swimming pool

pool, small but adequate

they did my laundry

feel the laundry service was a little bit overpriced and we were expect to give tip for that too

also great laundry service

room very clean and comfortable. very helpful staff. pool refreshing and clean. great location.

private parking, good area to stay in palenque, buffet breakfast, comfy bed and pillows

the front staff and most of the restaurant staff were very nice and helpful. the pool was great.

to get taxi for transport, room was pretty nice with hot water and cable tv and was clean, parking was secure

water for the room could have been available for the room, and the laundry service was expensive but still a

poll have quite nice slide for kids ( little dangerous)

beautiful hotel, spaceous rooms, nice swimming pool.

we loved the thatched-roof restaurant, pool and pool-side bar with water slide surrounded by gorgeous plantings

wifi signal was not strong inside room

large rooms, airconditioned, there is a pool and parking and it s close to a large super market

nice pool. safe parking in the court of the hotel. spacefull room.

our family did not stay in hotel long enough to enjoy the pool, which looked pretty inviting, fun

wifi didnt work in the room

everyday different password for wifi. bad wifi signal in the room.

additional services were from high level: good food at the restaurant, great massages and perfect laundry services

the pool, amazing

we woke up hungry and opted for room service

wifi was strong

by the beauty of the whole setting and you can spot so many animals around the lake and pool, it feels like

laundry service could be useful

good proximity to the city center, availability of reception, laundry

there's wifi in the room, which is spacious, and they have cable tv

the wifi was quite slow and the drain in the bathroom smelled really strong.

a lot of people complained about the wifi, we were on the top floor and never

same for laundry, they could call someone for laundry, that charged 1 euro per clothing item, absolutely

parking available without additional cost

we were then moved to another room ,which was a downgrade, and satisfactory at best; it had no wifi, dampness

good breakfast, especially with option to have it brought to your private terrace

beautiful room and grounds, extra helpful, friendly staff, and lovely breakfast, including homemade tamales

the indoor swimming pool is noisy. however is closed after 22.00 breakfast midweek is poor.

swimming pool to cold

the pool is located inside the building between the rooms so its very loud when people use it at the

not to fooled, you really dont wanna use the pool

also, lots of guests staying up late every night around the pool area meant it was very noisy every night

), private parking and close to the archeological site

wifi in room no coffee until 7:00 but the staff obliged and had some available for us as we are

room and bathroom were very clean, good wifi and parking on site

no wifi in the rooms

quiet room and great pool

also no laundry service, so no way to get your clothes properly dry

loud techno music into the night and the hum of commercial laundry machines before dawn

laundry was expensive

the pool is near to the restaurant and

swimming pool with full bar service and comfortable furniture makes

beds could be more comfortable, no wifi in the room

the parking seemed secure, which was important to us, as we were on a long road trip

the hotel offers several facilities like a nice swimming pool and a gym by the forest

very large parking space, safe and close to the main road

it's a great place to take kids as it's roomy and well located and has two pools.

laundry is possible but expensive here

the laundry service was the greatest impudence

archeological zone which made it convenient for visiting the ruins without having to pay for parking

pool. privacy of the cabanas from each other. low season steal. breakfast (extra) was great.

the first room she wanted to give us was overlooking the parking lot and we asked her to please give us on with

the pool has a bar and food service

pool service and lagoon swimming. breakfast was excellent.

s wifi, but it doesn t work

the grounds are beautiful and the rooms are large, comfortable beds, close to parking and hotel is close to

nice little pool although cold, i had a massage which was great

the laundry service is far too expensive

to el panchan, the village across the street with access to another restaurant, don muchos, and a laundry mat

is great and there s also a big field out the back where you can workout/have a camp fire/do laundry

have an ac so it can get pretty hot plus they dont was your underwear if you are letting your laundry get done

laundry service lost a shirt and felt like some stuff shrank 1 safe for 3 people -it would be

com is not written that laundry and coffee are with additional charge, but they are

there is big parking inside, the big surprise was the room

the owners were often present and the restaurant/ kitchen is wonderful

no wifi in the room

ladies staff from restaurant service in kitchen are adorable and cook good food