beautiful pool

tv not working no issue for me because of good wifi

friendly host, super clean room and property, comfy bed, hot showers, fast wifi in the room, high quality moroccan

said and madamme aisya took care of us really well, treated us like family and prepared the great breakfast as

breakfast was excellent eating on the covered terrace

swimming pool quiet orange grove huge bed open off season

the garden, orange trees and pool area are lovely and staff very friendly but the accommodation needs updating

breakfast was abysmal

swimming pool

lovely hotel and very nice staff very helpful, had a beautiful pool too. loved it.

the room was really tasteful and cozy, and the breakfast was filling and delicious

only reason i could not rate a 10 is because of the wifi

the birthday girl and 5 friends stayed for supper and had rooms overnight and enjoyed a superb breakfast

gorgeous property with pool and great restaurant

the gardens and pool are very well laid out and create a relaxing atmosphere

a splendid pool, which must make it a great choice in the summer months

air-conditioned room delicious breakfast clean room and bathroom refrigerator in the room

- 15min from the airport - big parking lot

the pool wasn't clean.

location is bad no facilities or shops close by and the pool is public to people not resident of the

individual room units with very comfy beds, the staff, the breakfast and dinner, the wine list, parking - the

beautiful garden and very nice swimming pool. restaurant and bar are okay.

breakfast is excellent, with local food and freshly squeezed juice

breakfast and dinner

relaxing peaceful rooms, friendly and kind team always there to help, large warm pool, great jacuzzi with

there is a beautiful courtyard area with pool and lounge spaces (and luckily when we were there, three kittens

areas throughout the property in which to relax, not to mention the large central courtyard and pool deck

lovely pool and garden, lounge areas, excellent service, comfortable rooms, very clean

the breakfast and wifi were solid if unexceptional

the staff is very friendly and the wifi is was the best during our tour in morocco

the staff was absolutely kind and complied to every request and need - namely, doing the laundry and letting

the staff were friendly and even did laundry for us during our stay

the structure is very well taken care of in every detail, with a beautiful rooftop pool and cozy bedrooms

pool and chill area on the roof

friendly family, great room, swimming pool, breakfast, and all for an incredible price

had a spacious bathroom and a really cute little outside catwalk for us to people watch/dry laundry

also the private parking place was very convenient

a great buffet breakfast

i paid a total of 260 dirham and breakfast was included

lack of staff at breakfast.

breakfast is top-notch location is amazing super friendly staff 100% recommended !

both lunch, dinner and room service menus very limited for a five star so we had to resort to get a taxi to

wifi is very poor, little seilling leak in the dressing room, shower is a bit noisy

service is very good but the bar (pool) service was slow or just non existent and at breakfast our coffee arrived

very hospitable, no issues whatsoever, very attentive staff, good breakfast, great facilities, gym offered all

breakfast: there were two of us, however, they gave us only one small pot of tea

lovely property, quiet with a great room and great garden and pool

silly rules eg we were told rudely we couldn t possibly have breakfast before 9am and that it wasn t

on the following morning, before breakfast we enquired about the cost of the guide and what it entails, we were

cold water from the pool, in december is quite normal and remind us the season.

no laundry bag in the room

room food service was good but the laundry not satisfactory

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

the first night we ordered a chicken caesar salad for room service and specified we have a fish allergy

the restaurant, the pool, the staff everything excellent except the laundry...

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

laundry service is horribly expansive

noisy bar at the 4th floor until 2am preventing my kids to have a peaceful night 5

i had kids and they were really scared most of the

laundry machine

20 for laundry, restaurant and bar closed,

the room is ok, however need a washing machine and laundry.

old equipment the room was on top of discotheque and we cannot sleep especially the kids it will be the last

the door locks the bathroom the kitchen facilities the airconditioner makes too much noise

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

super clean and spacious, breakfast was great and the staff are all exceptional

wifi needs to be looked at as it would not hold for more than 5 minutes

the room service staff was amazing and offered to arrange

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

i loved chilling on the day bed after a hard day in the sun around the pool

wifi was a little weak in certain areas of the hotel

are true to form of the photo you see and are cleaned every day, you also have the option of room service for

smoking allowed in the restaurant

themed parties * entertainment programmes * a heated swimming pool * a jacuzzi * sports courts * laundry facilities

the only thing i would say 24hr room service would be an advantage.

other good point the facilities for kep fit activities: swimming pools, gym, saunas,tennis etc

ot a free sea view room upgrade) , excellent facilities, great and friendly staff, awesome spa , very nice

there were lots of activities to keep people busy throughout, including kids

the breakfast was disappointing

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

breakfast was not to my standard

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

i enjoyed breakfast ud83dude0b

i asked for my laundry to be done the day before we left and they did it for free

nice rooftop with a little pool where you can get some sun , chilling

friendly, quiet room, wifi not bad.

pool gave kids rash. staff were not always helpful sometimes rude.

theres a swimming pool up on the terrace, kids had so much fun

friendly, attentive, and always ready to help with recommendations for great restaurants, laundry services

the balcony had laundry lines which were useful

the swimming pool is so nice, the breakfast is delicious ud83dude0a i really loved my days there, highly

very good breakfast too and warm staff members

wifi in the room was poor

no laundry service apart from very expensive place around the corner

parking spot is available for additional charge near the hotel

swimming pool is so small, breakfast is limited to few items of foods.

small swimming pool,difficult to find due to poor signage,parking outside limited.

high music in the bar , cigarette

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

pool was great

on our final days, the pool bar and food court near the pool opened and they were great for grabbing some food

the spa needs to improve . no brandy as an option in alcohol selection.

whether it was breakfast or dinner, the variety was great something for every taste

we requested an early check in and it was not possible, which is always a bit frustrating, especially when you

the bar staff were also really friendly

i liked the service the facilities pool area and sun loungers are brilliant

i think it should be restricted to the bar or club not on the reception area where families and non smokers

excellent service, rich breakfast and dinner, cleanliness at the highest level, bars with food near the pool,

were given incorrect info about the laundry services

wifi was very weak at the room, but very good at the reception

the bar staff take wonderful care of their guests and prepare absolutely delicious cocktails

mr ali, at the kids' entertainment, is a gem such a kind and polite member of this hotel staff made our kid

loved the two choices of venue for breakfast and lunch ( the pool site was excellent) and the moroccan restaurant

the breakfast is limited

pool.

the breakfast was very disappointing hardly any fresh items were available, and the pastries in the

buffet breakfast was horrible

high even the taxi outside the hotel never use meter they just wait to rip off the tourist the breakfast served

no possibilty for laundry

a self catering flat there is no laundry services in the hotel, nor any facilities to hang your washing in the

com it mentioned there where strollers and when i arrive there where no strollers for kids

good breakfast included

have preferred a good-sized lounge area to use around the hotel to relax and connect to the wifi

wifi was good

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

its very clean and there is a frequent cleaning by the room service

the staff were very helpful espacially in the reception they were very nice and friendly with my kids and tried

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

was excellent in all the restaurants, including bar snacks

1 restaurant for breakfast, lunch and dinner

there were a lot of complaints about the breakfast options, buffet choices were very limited, but there was a

the staff were so friendly and helpful, fantastic animation team especially rita misha and esme, bar staff

entrainment for kids

what i mean here is that for only 200 mad you get full access to 2 swimming pool & the location is amazing just

activities staff were very friendly drinks + food was good, breakfast omelettes were delicious 3 days was enough

staff at the bar was rude and selective with who they served and the food made me sick after the first

wifi - is potato quality, it works *kind of * only in reception and works

super noisy with laundry trolleys from 5am

very nice place. you can go to rest with no problem. excellent for kids

indoor pool was a great option for kids

the one major downside was the spa facility

hotel, gorgeous grounds, spacious but didn't feel too big

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

rooms were elegant and spacious, the communal areas were stunning, the gym was well equipped and the gardens

not affordable for our kids aged 11-16

menu at beach/pool bar could be better and its just too expensive

she helped me organise my spa treatments and salon appointments, checked in on me throughout my stay, and made

from the variety of food to entertainment, we even have a bar and club next to the hotel

the bar & pool area.

) gym didn t open until 9 and closed at 5 (ridiculous) nightly entertainment a bit naff (pretend

food was good but it s the same everyday, limited parking spots but they always managed to find me a spot,

adults only which is good, but no entertainment or music on just quiet all the time

room cleaned daily, laundry service perfect

they don't have an iron press. have to use their laundry service, which takes time.

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

staff, clean room, good breakfast, free parking for a car

beautiful hotel and pool area. delicious food, great staff.

laundry ship near by and a money exchange shop

- in the reception, they mentioned a price list for laundry, not found in the room

just abit mixed up when u send clothes to their laundry..

charge enormous amount of money for the laundry service

i was surprised i had to pay for a press service and laundry

they have a laundry service but you have to make sure you ask for express service before particular time which

then he told us we had not paid for our laundry

paid laundry facilities were available however

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

laundry is a headache constantly was chasing up getting my clothes ironed did not respond to me at

please ensure that you provide slippers,iron and a board alongside with a laundry bag

breakfast variety could ve been better for hot breakfast if looking for standard english

kids loved the outdoor heated pool and indoor heated pool, we loved the comfy loungers all around

parking situation out of control, not a nice welcome on arrival

a huge variety of food for breakfast, brunch, lunch and dinner, not to mention the variety of drinks

they are very generous and communicative the pool area is ver nice it offers wide space to benefit from the

were not enough sunbeds or umbrellas around the main pool, sunbeds rather shabby and could have been cleaned

waiter running the area opposite the bar was a bit of a jerk

heated pool & separate kids pool (not heated) good price for what we

the room service staff are also responsive , clean , helpful

the walls are quite thin and our room was near either the laundry or loud pipes

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

-don t do laundry even through stated on their policies

good and varied breakfast i will return

no hot breakfast

laundry was asked 2 times to wash the dress, never happened

there was no elevator, if you are arriving with kids, please keep that in mind.

location is great but didn t like the paid parking. the staff was friendly and helpful.

free car parking

the staff were kind including the managers when we had woken up late for breakfast but they still fed us, the

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

it was a happy reception, and i want to extend special thanks to soukaina in room service for her keenness on

room service was too slow

the hotel is near the beach but we stayed mostly at the pool

as there s a bar near by

room i had was very smelly (old sweat and smoking residus

the pool water was really cold through our our stay.

the towels were tatty and kitchen equipment limited

safe parking by the hotel entrance under a cctv camera

wifi worked fine which was a relief as i had to search for another hotel the next day

the reception team can be improved upon - while they claim to have laundry services do note that they don t

wifi in rooms and very poor signal in reception

the cheese selection for breakfast could be better.

great entertainment for kids aswell as the adults

wifi is amazing

very good customer service, immaculately clean good sized rooms and a perfect and varied breakfast that sets

free parking

the breakfast in the restaurant was delicious, with a calm and classy atmosphere, no noise, no

breakfast was wonderful, fresh juices, warm bread, pastries, pancakes, eggs of choice, yoghurt,

a negative but just a point i will say just the fact that there's no pool or cooked breakfast so your paying

some of our party attempted to use the laundry service and paid for express service, this was not performed

our laundry was lost for two days, nobody could explain where it went

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

i spent a lot of time outside by the pool and had subtle music playing during the day and great atmosphere

nice location tennis court the kitchen of the 2 bedrooms suite

laundry was very expensive. room cleaning was poor.

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

the beds, the breakfast, the pool, beach access, the location, the free parking but small

staff are very friendly and welcoming, breakfast is lovely with plenty of choice including fresh fruits and

location and activities ( aqua gym + kids mini-club)!in the hotel.

i thought the cleanliness could be better in the rooms ie laundry could have been better.

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

hotel was awesome clean there is lots of activities staff was very friendly n welcoming the breakfast was

parking is a problem, if you have your own car it's a constant battle to find parking in front of

spa was closed.

pool area is nice

and full of light, balcony was a great edition for us too, breakfast was minimal but fresh daily, wifi was good

breakfast needs to be improved.

helpful staff, simple but good breakfast, nice pool area

the lift is kind of old. the breakfast is fine but not awesome.

the clothes we put into laundry didn t get done and had to be returned to us soaking wet when we checked out

the laundry service took 3 hours when they said 10 mins only

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

i handed in my clothes for laundry, but i never got them back

i handed in my clothes for laundry, but i never got them back

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

even at night time, they always play very good dico tech at the bar / amusement park

no wifi in the rooms

everything was great breakfast had a wide variety of choices

beach and 3 minutes from the bus station lots of places within walking distance to explore onsite bar and food

great if you have kids as there was a lot

breakfast good usual egg station, fruit, cereal, hot food, cheese, meats and pastries

there is a shisha bar next door, so anyone who is thinking of staying here do not get a room with pool view,

found the bar lacking atmosphere and drink

and i forgot to swimming pool outside and the sitting area as well it was gorgeous

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

but can't complain about breakfast and lunch

all very friendly and always smiling: farid and mohamed maintenance i was fascinated with the kids activities

bar: the main bar stayed open until 11:00 pm and offered a wide range of cocktails, beers, and hot

hotel is dated. water laundry expensive

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

laundry was never found and we ended up at friends place to wash the cloths

laundry price

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

i used the laundry service and everything came back wonderful and in a timely manner

expensive laundry service

when asking for an iron, i was told they only do a laundry service which costs money

awesome room, good price, amazing buffet breakfast, fast wi-fi inside the room, staff was great, perfect location

and a lot of good restaurants around too - very nice people at reception, clerck and security - kids friendly

they don t have laundry services

to enter a room and find dirty laundry in the drawers that's one thing

moving around the complex early morning were a bit noisy with laundry carts etc

old towels, no laundry service.

laundry service would make this a five star for me

even helped us with a late check out last minute on our last day

clean and close to the beach good breakfast

breakfast was very good

wifi was not great

n clean very comfy king size bed great shower lovely sea views from the balcony a tasty free breakfast and staff

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

no laundry facility in villa, common shared laundry facility available within the compound

place, architecture of the hotel, best view from the room, food, staff, laundry service

parking so small as ll ,limited spaces

clean, well kept, not too noisy (no floaties allowed but that is a plus, there is a good and warm kids swimming

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

hotel was amazing lovely pools lovely rooms food was amazing the hotel was lovely and clean

staff was very nice thank you to youness vale de lange and hisham mini bar and adil

the spa was a ripoff. not a good experience,but the hotel manager refunded my money

cleanness, food, views, spa and staff was on top of things and were extremely helpful

stayed for 7 nights over christmas with 2 adults and 2 young kids in a prestige suite and absolutely loved it

our kids loved everything about the stay too

everything was clean and great service. great breakfast choice!

beautiful pool and an excellent restaurant with an agreeable al fresco esplanade

they have a laundry service on site, which was helpful

the surroundings are beautiful, the massages are fantastic, and having breakfast or lunch by the pool in the

the breakfast was incredible

breakfast was good and varied

swimming pool is very nice, and the hotel is very close to the beach :-) hope to return one day

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean