of socket outlets in the room, quite a squeeze for 4 people but comfortable, wifi was very weak from the

sheets and towels smelled funny, may be due to laundry soap or disinfectant - like it did not dry properly

good parking and good swimming pool

breakfast in france always seem expensive,so i personally avoid

wifi good quality (you have to give email address only, but no further data or confirmation

parking was right there so that was great

wifi will improve once new cables are installed

notice in this area the public parking is non paying

cold shower not working properly no restaurant or bar operating as advertised check out was 11am told to leave

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

was no wifi and nobody around to speak to about it until the following day, despite ringing the reception

poor wifi

there was no heater and no wifi.

poor wifi and receptions not well for customers

wifi worked well

wifi was excellent

the wifi is extremely poor. we were oft out of internet.

wifi is not very fast, difficult to connect

very slow wifi.

wifi didn t work and the tv reception was bad

wifi connection was very poor unfortunately.

price was ok parking was free .wifi was good

the place is nice and calm. it's really good for the price. i found wifi only in downstair.

antoine on the other hand was very good indicating activities for kids and of general interest

very friendly staff, good wifi, nearby the centre and sanctuary, good enough breakfast.

floor surface in the room, super-duper small tv, wifi keeps reconnecting (though its quite fast), too bad the

there is laundry on site and the pool is a bonus

wifi connection is very poor non at all inside the room

wifi did not work

had some issues with the wifi. the staff helped us out and thereafter worked fine.

pool; the balconies; the functionality

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause

wifi was free and

was walking distance to the lourdes church and surrounded by plenty of cafes and restaurants, wifi worked super

poor wifi connection

wifi - my room location has almost no signal

and i agree with another feedback that says a wee bar of soap would have been nice

jus enjoyed the stay and amandine was very charming and very helpful and even arranged for early check in and

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

wifi in room could be better

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

no staff on site had to use hotel across the road. no bar rooms very small.

pay parking just outside

good wifi

very kind staff comfortable great wifi parking in

does not have private parking

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

no television in the bedrooms and the wifi could be quite unreliable.

we would appreciate faster wifi.

4th or 5th stay. gym, sauna, pool, good breakfast, parking & location. what s not to like.

friendly & professional- our room was outstanding, had everything & more we could of needed, the spa facilities

loved the chandeliers, decor, bar and the gym is well equipped

location was perfect, and i loved the cleanliness of the hotel, and the bar and restaurant were amazing

parking and pet friendly

we made the most of the outdoor bar in the wonderful courtyard where it was

location, breakfast included, big room for 3

good breakfast and value dinner options. close to sanctuary.

welcoming, the parking, the cleanliness, the breakfast, the proximity to the down town and sanctuary

bar is only open in high season but restaurant serves alcohol and wine is very cheap

the bar area and restaurant is beautifully decorated our room,( we had a superior double), was a

bar area small and not adequately staffed

bartender very rude and not accomodating (oct

i also appreciated the late check out time of noon

the bar area is disappointingly small

poor wifi in the room.

the wifi is not working in the room

wifi very poor in our room. not working

needed maybe 1 extra plug in the triple room and better wifi

wifi in bedroom was non existent.

the laundry service was prompt and adequate

the lounge and the bar areas are also comfortable

very well breakfast well excellent : esperance ,the service in the bar , friendly and busy and polite and very

spa is a joke. expensive and poor breakfast. not professional staff.

best bonus is the nuxe spa onsite, had a massage twice with virginie and it was very much needed

very noisy at night due to the bar across the road.

wifi was quick

furniture abit outdated, wifi was available but very slow

it had a bar and restaurant but we did not eat there

very noisy at night on account of the bar adjacent to the hotel

the wifi in 632 was awful

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

(he could have explained politely)i got them from the bar where the lady happily helped

the staff was extremely occomdating by offering us an early and late check out

didnt like that they dont have food after 9pm you cant even have a sandwich they need to have room service that

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

it would been nice to have free coffee, water or cookie bar in the front lobby.

wifi kept dropping but possible to manage.

small bathroom and poor wifi

my kids suffer

poor wifi. room very small

staff were super friendly. they arranged taxis for us. also helped with late check out.

and no mini bar in my small room

about the hotel could be faulted and there was the added bonas of the swimming pool, fantastic

late check out

arranged for early check in and kept luggage for couple of hours after check-out

wifi

breakfast - did not have many choice

lovely hotel close to everything, breakfast super

breakfast was very good. staff was very helpful.

they even gave us a packed breakfast since we were leaving early

breakfast, view from room balcony, comfortable bed, room service.

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and

from the kitchen on the fourth floor

get a higher floor for wifi

metal safe in the room knowledge of the area elevator professional ambience air-conditioned full bar with helpful

also the bar staff

rooms were very nice and clean, good wifi, good breakfast

there are some minor things to consider such as as some dust, no toothbrush in toiletries, wifi passsword is

reception and bar staff - all very friendly and helpful

breakfast no water room service entering without permission more than 4 times i request please do not go to this

i wish the wifi service was better

need extra lights hallway entrance to room and laundry access

no laundry

can hear noises from outside and from next door room, no laundry on site, toiletries cubby in the

laundry room with a payable washing machine and dryer would be great

breakfast was simple, but a very good price

cannot connect with the wifi

wifi is not working also very very slow hot water.

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with

good wifi

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

unfortunately, i had to clean out the table where i had breakfast with muy kids

weak wifi connection

even with the baby cot, we had plenty of room to stay comfortable during our stay (2 adults and 2 kids in the

bar did not stock spirits

room service staff is very prompt

location, very close to the restaurants, bars, shops and attractions

no bar food either

room was noisy and wifi was unavailable in the room

good meals and bar and pleasant shaded outdoor space

wifi was not available in room for a few days only at the reception hall.

didn't get the wifi connection to the room on the 3rd floor

good wifi connection

little mini bar too

early check in.. professional and helpful..

very pet friendly and private parking

a mini bar facility in the lounge and open till about midnight.

no laundry bags in the room. no room service.

the hotel would help you to call a third party laundry service if you need your clothes cleaned

this sheet didn't appear to me to be freshly laundry like in other hotel

very small not enough room moving around with kids,bathroom ok they don’t serve toiletries anymore this is

check-in and check-out was swift, and one could grab a drink at the lobby bar after a long day

breakfast was very good, variety of food. very good location. very nice and friendly staff

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was the same every morning

basic breakfast

poor wifi connection. tv work very poor. very weak signal room noisy

location near all the important place in lourdes the room was clean and neat free wifi

the kids had their own upstairs room with the bathroom

the bar area is also very convenient to wind down in the evening

credit card payment was out of service. wifi out of range inside the room.

on a very minor point, toilets on the same floor as the bar would have good

nice quiet reception, helpful staff if you need anything. lovely bar area.

the benefit of a good restaurant bar and cafe if desired

the bar was very swank and was a great place to end the day

the bar facilities came back at night and no one at the bar to get a drink

the internet connection on the wifi is super slow

thank you for the little things such as arranging free early check in

the breakfast! the only thing that i expected as 4 stars hotel to be really amazing. it was good

the wifi is good

no elecric kettle in the room, you must go to the bar to get hot water

not inviting if seated near the bar waiting area

our room was nice with a balcony, the bar downstairs was lovely

most impressive were the staff, from check in to room service

right in the heart of lourdes, not that great wifi otherwise perfect!

there was no mini bar in the room.

hotel bar and foyer was pleasant and manned 24hr

the team is splendid and supremely helpful ud83dude00 pet friendly hotel

no air conditioning in the room. at the time i was there a problem with wifi occurred.

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street

lovely staff. very clean. reception and bar first class

or little french speaking staff (bar and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

was no wifi for 5days which was really bad

wifi didn't work well. non climatisee...

poor free wifi, minimal on offer for breakfast could be more variety

shared private parking.

the free parking is also a plus

parking available, very helpful employees.

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

safe parking close to the hotel

wifi poor on higher

wifi is good and we had no difficulty in connecting

poor wifi internet

hotel was advertised as having a bar and restaurant , the restaurant was closed

wifi was free but wasn t very good, tv showed hardly any channels

friendly staff, great location close to everything, parking, pet friendly

parking was available but was up the hill and required a walk up and down each time you needed

friendly staff, great location close to everything, parking, pet friendly

wifi only works in one specific area

the wifi connection was really poor too

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

location was very close to the major religious sites at lourdes, and free parking a short distance from the

breakfast was good. the location was good and convenient.

good french style breakfast. nice staff. good wifi. reasonably priced.

) the parking is free but 400 meters away and all up hill

also we had to move the car to paid parking outside the hotel before 8am due to work taking place

the breakfast was good and the rooms were comfortable to stay with kids

wifi was not good

easy parking, nice staff at check in. location was perfect

parking was not free

no kettle, fridge, drinking water in the room and hot water in the bar is not hot at all. sorry.

wifi was not getting connected inside my room

wifi signal is weak

they have a restaurant, a bar and a terrace outside where you can have a drink or just relax

poor wifi

the hotel bar wasn't very well stocked