wifi in the room very small bed - i booked a single room, so didn't expect a king size, but this

it is like they having kids draw the flowers on the floor

perfect location with a bar and very helpful staff

convenient bar in the ground floor

very nice, friendly and accommodating, minor language barriers were overcome successfully

single beds not ideal with kids

good wifi

limited free parking outside, on first come basis, so get there before 4 pm

location was good for visiting sanctuary. free parking outside hotel

was no wifi reception in the room but it worked well if you were sitting by the entrance/reception area

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

no television in the bedrooms and the wifi could be quite unreliable.

we would appreciate faster wifi.

there is not car parking there.

the location is great. parking is right next to the hotel. the beds were comfortable.

cold shower not working properly no restaurant or bar operating as advertised check out was 11am told to leave

wifi will improve once new cables are installed

was no wifi and nobody around to speak to about it until the following day, despite ringing the reception

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near

no wifi in the room.

wifi in the room

wifi was free and

poor wifi connection

there is laundry on site and the pool is a bonus

wifi was extremely bad, at first it didn't connect at all, then we asked the manager to check it,

lovely little pool from april onwards , and good breakfast selection if you don't want to cook any morning

reception and were told that we had to remove all our security settings in order to access their wifi

wifi did not work

wifi didn t work and the tv reception was bad

the check-in was easy, early check in was allowed

friendly, pet friendly, good value for the money

wifi is not working propely

majestic and petit majestic has been our go-to hotel in lourdes for some time now

wifi was available only till 23h00 and even the tv channels were disabled after 23h00

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

antoine on the other hand was very good indicating activities for kids and of general interest

price was ok parking was free .wifi was good

wifi not working

wifi was terrible

location; the wifi was good enough; thank notre-dame for the fan

there was no heater and no wifi.

wifi was intermittent and complex , could be simpler and better

poor wifi and receptions not well for customers

relaxing stay, very comfortable beds, really delicious italian food, nice buffet breakfast and very pleasant

bar is only open in high season but restaurant serves alcohol and wine is very cheap

welcoming, the parking, the cleanliness, the breakfast, the proximity to the down town and sanctuary

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

spacious room and shower room comfortable bed complete buffet breakfast nice receptionist

available at the hotel to eat between breakfast and dinner and no room service was available when the restaurant

room service was not available

it felt very dirty and old in the hall ways, although it said room service was available 24/7 each time we

i would say the gym & spa facilities are ultra basic

parking and pet friendly

wifi rubbish

poor wifi in the room.

needed maybe 1 extra plug in the triple room and better wifi

wifi very poor in our room. not working

good location. very friendly staff nice resturant and bar area

i also appreciated the late check out time of noon

was no room service for food

no restaurant or room service

the bar area and restaurant is beautifully decorated our room,( we had a superior double), was a

bar area small and not adequately staffed

the laundry service was prompt and adequate

located and parking facility includes ev charging points

spa cost an extra 25 so we didn t bother

lovely property with a friendly front office team - abby was helpful with requests - breakfast was wonderful

breakfast is good

only downside was that i had to step out of my room to get the wifi and it would get lost when i would go back

the kitchen had all the crockery we needed

hard to access wifi

about the hotel could be faulted and there was the added bonas of the swimming pool, fantastic

wifi. the room wasn't done perfectly.

to have double bed but end up with 3 single bed for kids

wifi kept dropping but possible to manage.

boxes can be a bit small, and wifi coverage can be spotty depending on the room location

staff were super friendly. they arranged taxis for us. also helped with late check out.

my kids suffer

very noisy at night due to the bar across the road.

wifi was quick

furniture abit outdated, wifi was available but very slow

it had a bar and restaurant but we did not eat there

very noisy at night on account of the bar adjacent to the hotel

the wifi in 632 was awful

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

(he could have explained politely)i got them from the bar where the lady happily helped

the staff was extremely occomdating by offering us an early and late check out

didnt like that they dont have food after 9pm you cant even have a sandwich they need to have room service that

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

it would been nice to have free coffee, water or cookie bar in the front lobby.

sheets and towels smelled funny, may be due to laundry soap or disinfectant - like it did not dry properly

the dinner and breakfast here were good

spacious parking lot

wifi poor in rooms

restaurant, pool, patio, parking, etc

breakfast - did not have many choice

lovely hotel close to everything, breakfast super

breakfast was very good. staff was very helpful.

they even gave us a packed breakfast since we were leaving early

breakfast, view from room balcony, comfortable bed, room service.

for the night bar tender ,always pleasant with all the customers, thank you for giving me hot water every night

is excellent, staff were friendly, wifi was good

i had more bfast options and room service or restaurant were available especially late at nite

reception and bar staff - all very friendly and helpful

breakfast no water room service entering without permission more than 4 times i request please do not go to this

laundry room with a payable washing machine and dryer would be great

no laundry

need extra lights hallway entrance to room and laundry access

can hear noises from outside and from next door room, no laundry on site, toiletries cubby in the

the interior is more b&b standard however very clean and very good to stay with the family with kids

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and

wifi was patchy; sometimes no signal. tv does not work

the wifi didnt work properly and the breakfast didnt have much variety

and i can keep my frozen food in their kitchen fridge, appreciate that

metal safe in the room knowledge of the area elevator professional ambience air-conditioned full bar with helpful

cannot connect with the wifi

wifi is not working also very very slow hot water.

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with

good wifi

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

unfortunately, i had to clean out the table where i had breakfast with muy kids

weak wifi connection

even with the baby cot, we had plenty of room to stay comfortable during our stay (2 adults and 2 kids in the

wifi was not available in room for a few days only at the reception hall.

didn't get the wifi connection to the room on the 3rd floor

no basic room service

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was dreadful and only available 8-9am

could be better breakfast choice

breakfast and dinner were good value

wifi was good

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

no bar food either

good meals and bar and pleasant shaded outdoor space

a well managed hotel with excellent bar service

bar did not stock spirits

the bar was very swank and was a great place to end the day

nice quiet reception, helpful staff if you need anything. lovely bar area.

the benefit of a good restaurant bar and cafe if desired

the bar facilities came back at night and no one at the bar to get a drink

this sheet didn't appear to me to be freshly laundry like in other hotel

no laundry bags in the room. no room service.

the hotel would help you to call a third party laundry service if you need your clothes cleaned

check-in and check-out was swift, and one could grab a drink at the lobby bar after a long day

very friendly staff that accommodated pur late check out as well as early check in

wifi was not a bit too slow - breakfast was a bit expensive, although in corona times, they tried

the team is splendid and supremely helpful ud83dude00 pet friendly hotel

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street

hotel bar and foyer was pleasant and manned 24hr

no air conditioning in the room. at the time i was there a problem with wifi occurred.

early check in.. professional and helpful..

little mini bar too

very pet friendly and private parking

good wifi connection

a mini bar facility in the lounge and open till about midnight.

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

or little french speaking staff (bar and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

wifi was horrible. we were on the 7th floor and could not connect.

the gentleman at the bar was very nice

the staff is amazing and the room and the room service is awesome

room service left much to be desired

room service is very bad from the second day they didnt clean the room no new towels no shampoo no

poor free wifi, minimal on offer for breakfast could be more variety

was no wifi for 5days which was really bad

wifi didn't work well. non climatisee...

th wifi was very poor in the

perfect location. the sheets were clean. wifi was good.

food menu can be tailored a bit more to have a selection for kids, however we still did not have an issues with

the food in the restaurant was delicious and the cozy atmosphere of the bar was just what we needed after a

wifi was not great

lots of room with 2nd bathroom in loft, vey clean. good options for breakfast in hotel

nearby parking is easy

it was nice to have the kids space separate from the adults

facilities for kids

parking on the street was free as well

wifi is good and we had no difficulty in connecting

wifi was free but wasn t very good, tv showed hardly any channels

wifi worked

the spa is not free to guests, which was disappointing

only the wifi connection very poor specially in the evening

shared private parking.

the hotel private parking we do not regret paying for the

very good stuf exelent location very good parking every thing done ud83dudc4d

parking was not free

great spot for me and my two kids for an overnight visit, great value for money.

also we had to move the car to paid parking outside the hotel before 8am due to work taking place

the free parking is also a plus

parking available, very helpful employees.

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

safe parking close to the hotel

good french style breakfast. nice staff. good wifi. reasonably priced.

parking was far away up a steep hill in the dark and overgrown, small sign hardly visible in the

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

parking too far

location was very close to the major religious sites at lourdes, and free parking a short distance from the

friendly staff, great location close to everything, parking, pet friendly

wifi only works in one specific area

room is too cold for the kids

helpful staff and parking included.

friendly staff, great location close to everything, parking, pet friendly

no kettle, fridge, drinking water in the room and hot water in the bar is not hot at all. sorry.

wifi was not getting connected inside my room

wifi signal is weak

they have a restaurant, a bar and a terrace outside where you can have a drink or just relax

poor wifi

the hotel bar wasn't very well stocked

qnd towels, comfy bed, very good wifi

must renovated , tooo old tooo tiny only fit for the kids, lift too tiny only fit for the kids weight like 40

hard to find phone signal and wifi is not quite good.

very, very poor wifi

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone

spotless, slept like a baby in the beds, the toilet and shower/bath was excellent, breakfast had excellent range

room does not have a mini bar so we asked

wifi in the room very poor

to massive free car parking facility -arrouza carpark - rooms spacious and nice restaurant and bar area downstairs

dinner at the hotel was very tasty and restaurant and bar service was excellent

woow it amazing hotel breakfast it incredible

pet friendly, allowed in restaurant

no fried breakfast option.

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site ( as you

poor wifi reception. only one plug point inconveniently located under the desk.

wife was not given the correct price quote for the laundry services

no wifi in the room and the shower not working properly.

lists room service which is why we selected this hotel for our stay

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

hotel serves many disabled kids, who sometimes produce a lot of noise in the lobby.

no fridge /mini bar in the room

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service

coffee bar is available at ground level and opens long hours

very clean and comfortable. the refurbished bar is much nicer.

nice bar area and bright lobby

we also got 2 free drink coupons for the bar

wifi is excellent

no fridge in room and noise from the street below. hotel bar closed at 10pm.

t have a bar fridge

great location free wifi only a few steps to the centre and grotto

issue was the wifi and room heater, wifi did not not work

ok as away from main madness of lourdes but next to very noisy bar do hard to sleep ar night

poor wifi

the wifi was not working in our room

of hotel and bedrooms, hotel lobby and restaurant, laundry room with miele commercial washing machine, friendliness

coin laundry on site was a benefit

laundry is also available in the ground floor and can be paid by coins if you wish to use the

don't know why, but laundry service there was quite expensive, just for machine wash and drying

breakfast could be improved

of socket outlets in the room, quite a squeeze for 4 people but comfortable, wifi was very weak from the