hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

guest laundry and complimentary soap and dryer sheet.

the top three, breakfast, pool, hot tub!

just that getting the room serviced seemed too difficult.

were redoing the parking lot while we we where there so it made it hard to get around the parking area

laundry down the hall

the room was very comfortable, free breakfast was very good

parking lot icy and sidewalks not cleared off. remodeling so certain chemical smells.

breakfast was pretty basic, but still good

parking was ok.

the onsite laundry facilities were very convenient and clean

having a little kitchen in our room, free laundry was wonderful, theatre room, breakfast in dining area, very

bathroom door knob was loose and the hot tub by the pool area was under construction being roped off

neither the swimming pool or the whirlpool were in operation for the entire time we were there

nice and clean, and the little sack breakfast snack was so nice.

we also like that there s an indoor gym and laundry area

we loved the size of the room and loved the pool for the kids. staff was also friendly

kids liked the pool, breakfast was good. it was nice to have our own little kitchen in our room.

breakfast was good, pool was great!!!

suites are cozy with gas fireplace and separate bedroom 2 tvs great with kids onboard

laundry facilities were pretty dweet

they have laundry facilities

5 mile radius as well as a few laundromats (the hotel does have its own laundry room for guests) , a walmart,

pets are not only tolerated, they are welcomed

really should be listed as a continental breakfast.

we noticed a laundry area in case of extended stays too

no laundry change at front desk, i walked 1/2mile to target for quarters

free breakfast clean laundry area

appreciated the fitness room and guest laundry

we were in town for the mayo and i wanted to use the laundry services; sign in the laundry room says see front

before i left i heard a loud bang -i looked to find that housekeeping was dropping laundry baskets with the

pet friendly, good location wifi work great

stains on bedding very unsafe lots of criminal activity couldn t lock door properly ac and wifi didn t work

pet friendly

pet friendly, good location wifi work great

the laundry area was dirty and had several broken machines.

movie theater for free, laundry for free all you have to pay for is you soap

the laundry facility had machines that were constantly in and out of order

we also needed to use the laundry facilities, and only some of the machines were working

loved the free laundry service

my kids enjoyed the stay and the pool a lot

we could not get an extra blanket and there were unsupervised kids in the room above us bouncing a basketball

it didn t already charge me for my pet when i registered through the bringfido app

pool and fitness center were nice

missed the shuttle but is only a few miles from the mayo

nice to have laundry on-site, workout room, pool, etc

pool, laundry, everything was clean, and friendly staff

great location, safe, clean, pool, laundry, breakfast, and courteous staff

only thing was we came at 9:30 for breakfast and things were drying out and oatmeal was aweful

the snowy parking.

on-site laundry room was a blessing

great staff, clean, hot breakfast, laundry, shuttle to mayo

and having a laundry available in-house is convenient

pool could be a bit warmer

some reason, i could never get the wifi to work

there was a laundry fire, understand it's not within staff control but was annoyed be woken up multiple time

friendly desk staff/proximity of dave's/discount at 3 eating sites/laundry/breakfast

we called the front desk about it, they told us they didn t have any clean ones because their laundry guy

a sloppy mess inside with gloves on the floor, knocked over cleaners and heaping piles of dirty laundry

i was pleased that there was a laundry facility onsite and a restaurant attached even though i did not use the

work out room really nice, guest laundry much appreciated, covered garage a plus

pool & hot tub were exceptional

friendly ness of the staff they even started the breakfast early for our softball team due to their early game

i grabbed a coffee and it would have been nice if there was a granola bar i could have taken with me

there is a food menu for the bar online, but the bartender said they hadn t made food in a year

the guest laundry area and machines were filthy

room was dusty and no small linen bag supplied to take dirty laundry home in

the laundry room was easy to get to

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

allowed early check in. quiet. easy to access.

thr kitchen was awesome and i loved that the kitchen and living space was separated from the bedroom

the room was spacious. the kitchen was adequate. the staff was friendly and helpful.

it was convenient to mayo clinic. also the happy hour and breakfast.

decent breakfast

of choices for breakfast

laundry room has been closed for months

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

bartender was really nice and the laundry facility was helpful

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

room service was extremely timely with courteous server

beautiful, new, clean guest laundry on site; an extremely considerate measure

very easy walk to mayo. nice room, comfortable bed and pillows. nice indoor pool.

hotel was fantastic, the pittsburgh restaurant and bar was also great

room, convenient room service, easy parking and walking to mayo either via skywalk or outside

also like the fact that there was an option of dining in or room service

the pool could have been cleaned, and the tower lights on.

had to request house keeping and did not provide room service

room service choices were awful

and room service was a bit of a disaster

we used the gym but it didn't appear to be cleaned in between our uses from 7:00 p

bar and grill staff and food were delicious

appreciated room service during the pandemic

the bathroom is old, the gym has old machinery

everything, gym, laundry, breakfast and snacks.

laundry nice

elevator should label what s on lobby level ie pool , level 1 ie parking and -1 level

with kitchens

nice hotel, new and beautifully done! loved the grill and bar and proximity to mayo

free laundry room

my laundry did not come back and i was told to phone the laundry service myself (how do you know who

s right across street from domatallia building at mayo which was walkable and there was free laundry but you

great breakfasts, free laundry, and their happy hours on monday, tuesday, and wednesday!

complimentary guest laundry room

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

good breakfast and nice kitchen facilities

huge closet and everything i could need in kitchen

good breakfast and nice kitchen facilities

was one block from mayo clinic, a short walk, shuttles available

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

pool area neat and clean

the bar area is cozy and the staff was friendly and attentive

they gave us an early check in which was extremely helpful

through no fault of your own...due to covid the pool was closed and restaurant.

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

parking and laundry were included in price

the free laundry is very convenient

would wish the hotel update their website with the new changes concerning breakfast, room service and any other

the pool was warm and the hot tub was perfect

comfortable rooms. loved the kitchenette

spacious room and very clean and comfortable. nice breakfast. close to hospital

fantastic breakfast options including gf bakery items

great staff and breakfast

needed a studio room with three beds with a kitchenette and this fit the bill perfectlythe pool was really cool

we could keep our vehicle in parking lot after we checked out to use the shuttle

caring staff providing shuttle to

our kids were really disappointed

breakfast staff in the capteria

wifi did not work

laundry availability very helpful

free parking, even day of checkout until 6:00pm

breakfast in the second floor was odd, but not bad

continental breakfast simple but adequate

parking a bit cramped but included

two free newspapers in lobby each day with free laundry facilities

nice to have laundry facility

the laundry room was

the laundry room was helpful with no charge for use

the laundry was very handy to have

pool was freezing

wifi problems after power outbreak. slow free wifi.

the pool area is small

there was a temporary bar set up in lobby in the evening

the staff however did recommend the bar /restaurant that did their room service

wished for complimentary breakfast, laundry bag.

the gym was lousy.

paid for my own breakfast at the crave

told us about the shuttle to the clinic as she did the person before us

location near mayo clinic, friendly staff and loved the crave restaurant and bar in the lobby

also, the in room laundry was amazing

the kitchen, bathrooms and laundry were clean and modern

loved that it was an apartment so did my laundry and cooked the whole time i was there

you could walk around the 4th floor pool area and look at the city below

pool was outdoors and not accessible in winter.

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

laundry room

laundry facilities not in the main building

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

maybe a better breakfast bar more substantial items

laundry facilities weren't available, told

i chose it for the laundry facility but when we were there the dryer was not working

to her insulin and the desk people let me have apple and orange juice eventhough it wasn't breakfast time

pool, very good attention of workers

only thing i didn't like was beyond their control and that's the fact that the pool is closed

laundry room was dirty

it was located across the hall from the laundry room and i wondered if that's what caused it

good location, easy access to shopping, free parking

we left because they weren t being safe and were taking over the whole pool

all good except wifi unstable n not good

it only made arriving and parking a little confusing, but then i figured it out

they have a shuttle to get to mayo clinic and surrounding if staying for that

exceptional! great breakfast.

loved the kitchen room was spacious shower was big

shuttle to mayo wonderful

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

was there during a hockey tournament and both the parents and the kids were disrespectful

into the parking lot at lunch time is difficult as the entrance is blocked by a backed up panera line

full kitchen setup, dishes, sink, refrigerator, dishwasher, available hotplates

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

no laundry

breakfast was not ready at 6 like advertised and also the kids pool area play fountain did not work

parking

the beds were very comfortable, the breakfast was good and had a lot of options.

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

the separation of hotel room & living room/kitchen, plus the extra sink in the bedroom, this is the ideal set

but they had a broad array of choices ( we had brought our own which was convenient to fix in the kitchenette)

breakfast was sparse because of the virus.

we didn't eat breakfast, but they had a broad array of choices ( we had brought our own which was convenient

in room safe and on site laundry machines

used the shuttle all week long and never once had to worry about parking

very comfy,best coffee i ever had in a hotel, very good breakfast with quite a few options

breakfast was good and so was fitness room and pool

breakfast was excellent, shuttle to mayo clinic was very accommodating, and being greeted with a

our room was close to the front desk and the hotel laundry

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

location. laundry facility friendliness is staff

i was so happy your facility has laundry room.

free parking and easy highway entrance

a man that was there to give me change for the laundry was

no kitchen or laundry facilities

dirty laundry in hallway all night, kids yelling and banging on walls until 1am. no elevator.

laundry onsite

the laundry was down due to broken water pipes

price. laundry. loved the big room we had the first night.

and wash the pillows there was what looked like old dried blood on one after i piled up all the laundry when i

great parking and access to highway, shopping, etc

wifi bad no shampoo

the property manager was very nice and provided maps and parking options that was really useful

it had a place to do our laundry.

parking, friendly staff, access to laundry facilities, available kitchen tools & generally the fact that the

credit card laundry and no drinking glasses provided

when checking out, i waited 15 minutes before someone popped out from the laundry room

shuttle

wasn't told we had to ask permission to use the gym or the pool, it was locked and our key cards wouldn't work

clean and very quiet good breakfast different options daily nice pool area with exercise room and

great breakfast, nice pool and small gym.

the kids had a blast in the pool.

easy to access rooms, lobby, front desk and swimming pool

when i asked the desk, she said none were available at that time and laundry was running but she didn

the laundry room had newer machines that are $2

full size fridge in hotel room, good parking, location

loved the kitchen and the fact that they are the only hotel that offers queen beds which are very comfortable

they had small kitchenette but no supplies no soaps silverware nothing no amenities at all including no coffee

no working laundry area!!!

i wish they would open their laundry room already. it's been out of service for over a month.

no special tv channel like hbo or cinemax and no laundry as advertised

the laundry facilities are out of order

no special channels on tv like hbo or cinamax. no laundry onsite

morning i was leaving the laundry lady/ housekeeper was a little rude about me needing more towels and lied when

lumpy - i'm thinking it was also the bag they used to transport the prisoner's underwear to the laundry

laundry room had paper all over the floor the entire stay

we had to use a phone to call someone who eventually came down from the laundry room

laundry facilities were on site which was an additional benefit

ac in room not cooling laundry room out of service

i ended up get clean towels my self from the laundry room

did laundry

the ice machine on the first level also did not work and the guest laundry room was out of service at this time

comfortable bed and pillows, clean, had everything i needed, business center, laundry, gym,

breakfast was all sugary carbs

breakfast was very satisfactory

breakfast needs be a little enticing.

could serve fruit and or yogurt for breakfast.

room looks somewhat modernized, but the rest of it look just tired in need of pete, and a little bit

guy picked up breakfast too fast when we were there. but in general my experience was excellent

comfortable bed, breakfast with several options, there is an offsite restaurant just across parking lot for

this motel was pet-friendly and far enough out of town there was a huge open area beside it where dogs could

and a late flight return and was able to use their shuttle service along with paid extended parking while i was

this property is awesome! great parking, wonderful staff, clean comfortable rooms!