difficult to connect to wifi

just wifi network its not work sometime

the gated and covered parking has an ev charging outlet

the gated and covered parking has an ev charging outlet

we could enjoy the pool in the morning and even prepare breakfast in the mini kitchen of our studio

there also is a pool table

free parking space

the rooms were big enough for 3 people, and the breakfast was good

very nice room, good wifi, parking. comfortable bed, good brakefast.

a good buffet breakfast

very friendly staff and very clean. breakfast was nice.

room with a very comfy bed, also a nice good sized bathroom and last but not least a very good breakfast

ideal for our visit plenty of parking clean room comfortable bed daily maid service lovely spa good choice at

the price of the rooms i would expect to have access to the indoor swimming pool and spa

breakfast

location close to everything and offering large comfortable rooms and a lovely breakfast

the floor above and nobody warned us or tried to move us to another room before we complained :-( breakfast was

the location was perfect, across to the spa building

location very good opposite spa with sulphur springs

hard and a soft one) on the bed,

all the other hotels in this spa resort seemed big and faceless

breakfast (included), lunch and dinner was exceptionally good (+)breakfast was very good (+) dinner and breakfast

pool had been a bit cleaner and some shade around the pool offered

needs renovation, no glasses/cups in the rooms, poor breakfast, no additional towels for swimming pool

great location, on-side parking, amazing river view and very friendly staff! ud83dude0a

we loved the pool area and gym

so uma coisa insignificante: o wifi nao chegava ao enorme terraco

bar, location and breakfast the beds were comfy

staff were incredibly kind, and we were thrilled to have a pet-friendly hotel

a possibility of only spa access per hours rate so probably weekends are full of families with kids, what can

the spa facility and pools are most excellent and provided us a memorable stay and experience

breakfast was the best i ever encountered in my hotel experiences, acai ice cream , cherries and

staff location breakfast

hotel dinner eas quite plain in contrast to excellent breakfast

beautiful building in a great location. nice breakfast and helpful staff.

libery,view from the balcony, beautiful sweaming pool, rose garden and architecture of hotel.

wonderful breakfast with great coffee

didn't work throughout the stay breakfast has room for improvement, with better coffee and a wider fruit selection

big room, comfortable bed, balcony with a nice view. nice breakfast. good quality price ratio.

outdoor pool uninviting

it was very good !! had a wonderful swimming pool !!!

wifi not available at my room (2nd floor), no chairs in balcony

beautiful outdoor area with sun loungers, umbrellas and a pool

was very clean and well kept (including the pool)

access to the property (and parking) is through a narrow steep road.

clean and relaxing bed & breakfast with access to common areas like the living room and yard with pool

property with a beautiful garden and a magnificent pool

i've got 6 portions of coffee for breakfast - i didn't ask that much, but thanks, i almost drank it all

location, staff, warm-hearted, breakfast with a lot of varieties, cleaning was absolutely amazing

free parking on site

main problem was a loud company, shouting somewhere near the hotel at midnight (probably at the bar across the

breakfast was nice, the surroundings is beauftiful

we ate our meals at the terrace and we even did our laundry and hanged it out on the terrace

3) the swimming pool of natural water was very refreshing and the seats around the pool are comfortable and it

we stayed 3 nights and ate dinner twice because of the remote location and we had a kitchen with no table

communication : i wasn t informed that one had to book the spa more than 24h in advance

4) the swimming pool is with natural water, but needs a better cleaning on the walls

there is also a living room for guests but would benefit from some games like a pool table or darts for example

breakfast was simple but had enough

the staff was very kind and helpful and breakfast was very good

pool in need of attention, the water was not completely clear and the walls green

view from the hotel is nice, the breakfast was ok, the rooms were cozy and clean, i liked the balcony overlooking

great pool area

wifi could have been better. connection was poor.

reasonable gym, but looking stuffy and abandoned

r room had been refurbished - newly painted and new curtains), pool has a great size, breakfast is good

- very nice staff - good breakfast - nice view - nice pool - nice gym

the room was great. the breakfast was nice. the location top if you like haking

the simple breakfast with a tradicional touch of the portuguese hospitality

we slept really well, and breakfast was really good. staff very nice and helpfull.

breakfast was varied and appealing, but the few hot dishes of eggs and bacon were usually

great hostess, very friendly, rooms were terrific and breakfast was delicious

the kitchen had everything we needed to prepare a meal including olive oil, salt, vinegar, etc

kitchen had everything you'd want to start cooking right away

idge, stove, oven, microwave, water kettle and all sorts of cutlery, cookware and

kitchen had everything to make a meal, we got fresh bread every

we had a fully equipped kitchen

breakfast was less than perfect. no eggs or meats

location is very nice and quiet. breakfast is good. people very friendly.

very clean in all spaces even in the pool

breakfast was excellent and topped up on an regular basis, hotel location was fine and local

an okay breakfast but with terrible coffee.

we liked a lot the pool facilities too

pool is absolutely amazing

the spa was really good, the hotel has also great surroundings to go for a walk with kids or with the partner

parking was limited. pool hours could be extended.

required for light on outside stops and banging door for staff going in and out of dining room kitchen

was close to the camino, great food options (as well as an excellent kitchen at up) and a laundry

laundry facilities in the kitchen

even has a fully equipped kitchen and laundry

laundry service was advertised on booking.com but was not available.

we were able to do laundry on the patio and hang it to dry

breakfast was very good, with local products, with

the spa facility is terrific, large rooms, incredible breakfast

the lack of vegetarian/ vegan options by the pool bar

the spa facility is terrific, large rooms, incredible breakfast

+ the pool bar food and drink options were great

location, minutes' walk away from town centre own parking a big plus, as lots of visitors to convent rather

the location (short walk to town center), on-property parking, spacious room (+balcony with deck table and chairs

hotel breakfast was pure

very clean and a fair price. was easy to communicate and make changes. big parking lot.

check in was easy, clean room, ac worked great, water pressure in shower great, nice breakfast included

spa outside of building, small, and water was weird.

pet-friendly and with parking garage

the spa was kaputt such a shame.

the limited time for use the swimming pool, and the needed of booking before use.

we had a massage but had to walk outside in the rain up to the spa building to get it

the front desk was not able to explain to me how the laundry service worked

located in Agueda, close to restaurants and bars

we made use of room service and the staff was also very lovely and efficient

breakfast with lots of variety and very tasty, including traditional portuguese jams

location, close to all the local attractions and events plentiful and delicious breakfast

nice breakfast, buffet style

breakfast was very good, the staff excellent, and the room with the fireplace and with a big screen

place, the room was going out directly to the garden, with freshly cut grass and swimming pool with clean, fresh

nice, we even got traditional sweets from arouca at check-out the room was spacious and clean the pool was really

a swimming pool, which was clean, gym and even a ping pong table

the friendless of staff, good breakfast. excellent value for the money, with garage included

location and underground parking.

the staff super friendly, also nice food (dinner and breakfast) ud83dudc4cud83cudffcud83dudc4cud83cudffc for

very nice room. good breakfast.

the staff was kind. there's free parking in the garage. the bedrooms are spatious.

iron and ironing board in the rooms - laundry service available for a fee

atitude and attention from the staffs are pricelessly awesome then the breakfast buffet is outstanding with

the breakfast choices the spa and pool bedroom size was lovely

due covid pandemic , the spa facilities were closed. just swiming pool was open.

pool was very cold

bar service was a little slow. no pool bar service.

no gluten free bread at breakfast

staff, breakfast, cleanliness, quiet, parking. all of it. this place is excellent.

unfortunately, they don't have a restaurant or room service.

very clean, good breakfast, good swimmin pool, very friendly and available staff

on street parking and underground parking with no extra charges

parking spots ate a bit right. that's all!

located in in city center, included free parking

garage for parking was a bit tight - just be careful.

underground parking very tight, yet happy to have free parking.

parking outside the hotel. rather close to town centre.

friendly staff, clean and comfortable and good breakfast

the free parking was a huge asset in the hotel's underground carpark, as the parking availability in the

m) and they prepared the breakfast

great safe parking for bikes

the wifi wasn't brilliant

in the breakfast, there was few choice of yoghurt.

breakfast was good

staff at breakfast room and reception very nice and willing to provide you the best

great location and even had parking

fair breakfast included

for a 4 star hotel, it surprised me that they did not have 24 hour room service.

everything was perfect. breakfast, bed, location, everything.

it had a nice sofa and a good tv, wifi network was also impeccable

room service or even access to hot water after hours

the pool area could be improved with more shaded areas and chairs.

had safe off road parking for our classic car

hotei is well located in the center of viseu, surrounded by a nice garden and a swimming pool, well insulated

weak wifi in our room. kept jumping out of wifi. okay in reception area.

staff, good food, reasonably priced, in middle of city, large car park, in door and out door pool,

breakfast was very good

very close to old centre and historic sites, excellent breakfast and quick checkout

the room was large, clean and spacious, the breakfast offerings were varied and fresh

viseu was an unexpected delight and there was a roof top bar (something we always look for) right across the

our rooms were facing a restaurant & bar that has music up until 2am

the live music was ok, but having so many kids in school break maybe having different music would be beneficial

staff at reception room size and position spa and small gym ease of parking

the only thing i noticed was the bed to be a bit uncomfortable and the spa circuit not presenting very good

in the rooms, the mattresses should be renewed and the temporary beds for kids are uncomfortable

hotel - great location, facilities (spa, pool, gym etc), very helpful staff (arrived wet & staff helped us dry

well maintained, well working a/c, ev charging facilities, private parking, comfortable bed and good breakfast

breakfast is a hot/cold buffet with a stunning range of nuts, seeds, and fruit and good variety of

the rooms are very comfortable, the staff is friendly and welcoming, and having free parking made everything

location, modern design, good breakfast, friendly staff, pet friendly

parking very small

lovely host. interesting concept. nice views. great pool!many animals

our children loved chasing the cats and we basically had the pool to ourselves

the pool was lovely and the kids really enjoyed the trampoline

had 2 cabins and a pool area & a table tennis table to ourselves, which was great

the pool was lovely and the kids really enjoyed the trampoline

a swimming pool at 20 euro per person per hour

spa pool and dinner were very good. the rooms were large, peaceful and comfortable.

but the main reason why we always come back is their big swimming pool with the full pack of jacuzzi, hydro

spa pool and dinner were very good. the rooms were large, peaceful and comfortable.

breakfast was great with a big variety of food to choose from

loved the pool

pool area is beautiful. rooms are big with comfortable beds. friendly staff.

+ breakfast variety + pool area + very clean and comfortable

friendly staff, comfortable beds and good breakfast i liked the swimming pool

professionnel , beautiful calm place swimming pool and spendid breakfast

easy to get and the parking comfortable

breakfast was also a great value for money

was considerable static in the tv signal and for breakfast the expresso machine wasn't working

the hotel is situated on a main road but has plenty of off-road parking

wifi in my room could have been better.

parking lot is also tight and confusing

not much, pool could do with a refurb in a year or two.

the only thing that could improve was cleaning the pool more often, as a lot of bugs got in.

staff were brilliant and friendly. parking felt safe for motorcycles. breakfast was good.

the parking was convenient, and we enjoyed the pool and sauna though the sauna is small, it was a

the bar closed at 9:30 and hotel had a smell of drains

parking, room was clean and spacious, friendly staff

parking right in front of the hotel, perfect accommodation for a short stay

superb bathroom. lift. parking. friendly visiting cat. good wifi.

probably car parking could be better

nice hotel with a good breakfast and a beautiful patio.

wifi was not working, connection was super low

would have liked the bar to be open in the evening

all good. but bar could have been better

the poor wifi.

cafe, grocery and laundry just across the street

right across the street there is a laundry, minimarket, coffee and more

laundry directly across the street (and that's important for travellers)

located right across a self service laundry and a breakfast place

good abundant breakfast

terrible wifi.

no ovos moles for breakfast but thats just a detail.

the wifi connection was very very slow and sometimes did not work at all

wifi.

loved having a bar and room service

we had mentioned it was our honeymoon and they decorated the room with rose petals

the pool, turkish bath, sauna and gym were very well kept and elevated our experience at the hotel

the food in the restaurant was exceptionally good and so was the breakfast selection

spacious and modern, great location away from the busy centre but only a 10 minute walk away, by

at reception and bar area, very pleasant

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

is a very limited bar service in the evening

mini bar fridge was off and mildewy

wifi intermittent

breakfast was good. we also liked that there was a bar at the hotel.

laundry and ironing service wasn’t working on weekends, and they couldn’t arrange ironing

the reception has no iron to take to the room, offering the laundry service opening at 10 am

the only solution they provided was the laundry service which charged by the article of clothing

date, you can hear everything between rooms, including washing machines going on all night in a laundry room

laundry a block away, bema brunch place just 4 blocks away so phenomenal, the canal boat tours

finished breakfast and it was delightful

loved everything. the food, the room, the pool, the staff, the location!

staff was awesome clean breakfast was amazing wish we had more time to enjoy the

beautiful, impeccable and comfortable! the most amazing breakfast!

used the gym (very small) and indoor and outdoor pools

we used the laundry service and were pleased with the results

possible to do laundry

hotel, old furnitures, no air conditioning, free wifi but expected a little bit more

only thing i couldn't understand was when i went down to the bar i waited for service for 10 minutes but no-one

is a big hotel that says it is pet friendly but it isn't

good location friendly staff clean and a lovely continental breakfast

you get a clean room, awesome breakfast, you are located close to the canal, the most important sightseeing

kind and helpful front desk people. great breakfast.

triple room with bath plentiful breakfast friendly and helpful staff good sound proofing location right in the

whilst very clean the hotel needs updating. no wifi.

the staff couldn t have been better and the laundry was perfect

breakfast room should have an acoustic solution is like a big aquarium not well

there was a bar but never seemed to be staffed.

the breakfast was amazing

location is the best, staff helpful, room clean and comfortable! breakfast was wonderful.

incredibly friendly staff, at check-in, at breakfast, in the bar: simply in general

staff was very friendly, super receptive to kids and readily available to help

great breakfast, rooms very clean and staff very helpful

when i left the card in the room, giving directions, to the prompt and courteous wait staff at breakfast

breakfast buffet is a good spread to sample popular local desserts

offered us laundry service but they did not tell us the price, which ended up to be 47

no bar open in the evening

good breakfast, convenient location, perfect for a few nights' stay

wifi sometimes periodically disconnected and reconnected so it could've been an issue if i needed

wouldhave been nice to have a bar to relax in.but not a big deal.

had very noisy neighbours above us with wild kids but that was not the hotels fault

spacious room. friendly staff. great breakfast.

clean rooms with handy kitchenette, located right next to the water and boats and with easy parking

i didn't give the kitchen full marks simply because i didn't use it

scandi style room with kitchenette - super clean and comfortable with a nice breakfast

welcome, support, room, breakfast, location, services ( laundry), chocolate, coffee in the room

nothing everything was great rooms clean, breakfast was good

aundry), chocolate, coffee in the room

good location, staff, breakfast, everything.

the breakfast was perfect, plenty of choice

the location, the rooms, the gardens and swimming pool.

the swimming pool for children was not extremely clean

pool area very scruffy

fabulous historical hotel , comfortable clean rooms, staff friendly, good parking.

very difficult to get any bar service, nobody about