pain au chocolat view from bedroom staff breakfast present at easter early evening forest walks

would have been good to have a spa and pool

beautiful secluded location, very peaceful , gorgeous walks , great breakfast!!

they resolved us turning up with our pet and not having a pet room available, organised our hiking picnic

when we arrived both the drawing room and bar were full to capacity and we had tea in the hall by reception

it took several attempts to get laundry and room service debris collected from our room

also laundry service was so nice

the gym and the changing rooms, there needs to be more investment to make it 5 star.

was lovely, spa pool was warm, area was clean and not busy, room was big , spotless, big cloud like bed,

the setting, facilities and pool were excellent.

doors left open in staff areas such as laundry etc was a little odd, the rave music in the bar in the evening

regarding paid wifi i put n/a above but that was because it was free and worked well

the bar was great, extra points for letting dogs in the bar

we opened our door to find rose petals scattered everywhere, they decorated our table in the restaurant

evening food and breakfast

the lady behind the bar in the evening was welcoming and friendly

and given our two room keys at the bar which had a fob to get through to the rooms, we had room 3 and 4

breakfast was well cooked with a good choice

lovely room, friendly staff, great breakfast

staff attentive & helpful. breakfast ample & excellent.

round the food was excellent, cracking roast and breakfast, though salmon was a bit iffy

complaints at all although at times the wifi was intermittent and it should be noted that some narrow lanes need

and happy to help bed very comfy all very clean each day would definitely stay there again the bar staff very

breakfast, friendly helpful patrons

car parking was onsite and easy

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

difficulty getting wifi signal

wifi didn't work for me

the day of our departure, a sunday, room service knocked on our door at 09

dogs on chairs being fed by hand in the bar area one morning. unhygienic.

room service for meals was quick and food hot and enjoyable

all round service was exceptional. breakfast was good. spa facilities were good.

room as we had not had a chance to do so before but this is not permitted which is a pity as the pool was not

unsecure wifi.

very good breakfast but the bar meals were only average

breakfast was excellent

i would like to have had the availability of a spa or treatment room and a gym.

there were no prices on any menus or even an actual bar menu so we had little idea of what things were costing

didn t like our room which had no view, was very hot and had the fumes /smells / sounds of kitchen extractor

nice swimming pool, sauna and jaccuzzi, though could be noisy when the kids were in

to my son and it came burned wish they happy replaced for another but, it shouldn't even left the kitchen in

negative was the hot tub was out of action and the pool was very busy with families which we weren t expecting

i was forced to be picky, the wifi is a bit slow, and the decor, whilst good, tasteful and contemporary, was a

in, explaining the activities (pottery, frisbee golf etc) and the facilities (swimming pool, gym, steam room

only downside was the parking, but i understand there is a car park nearby

the staff made room for us in the bar area after our meal which was really nice

variety of dining / bar spaces for breakfast / drinks /

staff; informality, cosy bar and restaurant with excellent food and beverages

the bar is so cute and staff very

very nice dinner and breakfast

breakfast good

the breakfast was amazing, a variety of options and a lovely cooked breakfast

also with a pet you get charged extra twice

the spa facilities at the hotel were incredible, and the treatments offered were excellent

pet free dining area

free parking

location food staff cleanliness pet friendly hotel

plenty of parking space, friendly staff, clean well appointed rooms, good food

friendly staff, beautiful grounds and pet friendly

excellent size room and good facilities parking very easy staff all very helpful and friendly

wifi was patchy, coverage could be improved.

be a far better wifi arrangement told twice i had run out of free time when internet had not been

no free wifi

the weather! the bedside lights were a joke no wifi in the bedrooms (unless you paid extra!)

the standard room we had was very comfortable (pets can only stay in the standard rooms)

i had an adorable server for dinner breakfast, and she also brought my room service she even gave me suggestions

room service meal was very average.

i couldn't get the wifi to work but had good 4g so sure staff would have helped if needed

was controlled by air conditioning unit which would have been noisy if i had needed it all night, wifi connection

the room was like a small bungalow with everything that i needed, including parking

room was a little apartment located at the back of the property also you get your own signed parking space ud8

the bar and restaurant was very welcoming and cosy

purpose built apartment accommodation was very nice. food & bar service was great.

very good parking

waiting for lift, three staff pushed in front with laundry and just left us standing

the room and with the window open it was extremely noisy during the night and especially when the laundry delivery

i arrived at 22:15 after a long day my room had not been cleaned and i found the dirty laundry of the previous

dirty laundry was left outside someone's room for the duration of our stay

laundry delivery lorry at 6

no laundry

although there was a small con with my laundry initially someone forgot to send it to the laundrette this

they had no towels, issue with laundry.

great location. staff friendly. nice swimming pool and really good gym

found the wifi unreliable (but in my limited experience that seems to be a county-wide problem

impressions were good lots of well spaced parking, friendly efficient staff at reception, good sized room, lovely

room service menu said that room service was available 24/7 which wasn t the case as when we went

very well kept garden and pool, plenty of loungers and tables and chairs

the superior four poster spa bath room was incredible, especially the spa bath

breakfast, very good portions you certainly do not leave the table hungry

piles of laundry, delivery of bottled water even turned up and was stored in the hallway, temporarily

due to covid the spa and gym were closed but the hotel itself was still lovely

very impressed with the overall outstanding quality of features and rooms of the hotel (library, pool, spa, bar

exceptional wifi for a work meeting and nice room

the wifi in our room did not work.

on the small side for business travel as not enough space for me to work and to eat (when i had room service)

bar was great as were the cocktails

the bar area is really contemporary and was buzzing on the saturday evening we visited and certainly

thank you to all the staff for being so friendly, including amazing cocktails from the bar staff and a special

it didn't both us too much there were a couple of occasions that we could of done with the wifi code, this wasn

cleaness, not functioning ac and shower, late housekeeping, clothes failed to be sent for laundry

unfortunately this door was used for laundry delivery or something, we were woken early and they didn't seem

the fire door was blocked by laundry cages, and after this was reported they was still there sunday and monday

pleasant and relaxing bar and restaurant

only downside the room service food menu is ridiculously over priced.

comfortable bed, ample free parking, restaurant food delicious,

free parking, spacious room, clean, tidy, comfortable bed and excellent value for money.

and all that was needed, perfect location, good price, room had everything i needed, good parking, if in the

the bar was closed which wasn't a problem, the only issue we had was that there was no wifi throughout the

easy parking quite clean

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

laundry facility available

hotel easy to find and with the on site parking this meant less hassle with luggage

friendly staff. nice room. comfortable bed. enjoyed sky tv and good wifi access. excellent food.

really enjoyed my stay- nice little gym too. food was tasty and staff were helpful and friendly.

room service for evening meal, which was absolutely lovely

room service could be better

the wifi was unsafe as their certificate had expired.

lack of daily room service, such as bed making, cleaning of the bathroom

location a 10 minute walk into town centre free parking and wifi

very clean room with nice view, large shower and extremely comfortable bed, ordered breakfast room service (for

had a view of a wall - it seemed to be near the laundry - there was some noise but not too bad

the quiet of the room, the comfort of the bed, the great attention to cleanliness, and the dining room service

very well located with parking. lovely room with view of river.

colours bar & bistro welcoming and food perfect

very professional staff nothing was to much trouble great breakfasts, free secure car parking ,close to town

i could hear the laundry room from my room

bar 62 food gorgeous as usual

from reception to restaurant to room service etc

wifi wouldn't work on my laptop

not too sure how safe the wifi was .i was not sure that it had any password

excellent, fast wifi too

great hosts, place, location, facilities, comfy bed, excellent breakfast, very good wifi, accessible parking

limited parking, but was able to park on the street behind the hotel

the bed was very comfortable, wifi was fast and reliable, the staff were friendly, and the inclusion of a full

clean, lovely room and bathroom, really friendly, lovely breakfast, parking just across the road

facilities such as the pool was amazing and the room was spacious and extremely comfortable

plenty of parking as

the facilities were excellent there is an indoor and outside pool, sauna and gym ordered room service had the

the 2 pools were fab - bonus that the outdoor is heated so kids loved it, meals in the restaurant were fab,

room service was very quick and just lovely place to stay

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

having laundry facilities is a great plus when doing a long trip

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

location was lovely,we didn't have breakfast

location to main road and views from bar plenty of free parking wifi was included in room cost

reception a gentleman came and assured me they were just black fluff something mixed up with the laundry

late night and early morning laundry services from 5

laundry service wasn t available saturday and wasn t told, just a note left and dirty shirt

the bar snacks were a little pricey but good. that's the only bad point.

breakfasts good. easy to catch park and ride buses to centre. wifi good.

door started slamming regularly from about 8am accompanied by loud conversations about laundry

parking should be free

photos show waffles pancakes etc it was a disappointment not much was available an we went at 8am kids was

the interconnecting rooms were great for us as a family of two kids

there was nothing we didn t like. if it had a pool for the kids it would have been 10/10.

breakfast was

guy behind the bar could have been a bit friendlier

gym rather small. no swimming pool.

restaurant was very nice as was bar area and alfresco seating

location, cleanliness, quality of breakfast, service , ev charging