television did not work, the toilet barely flushed, outside rooms only, facing the street, loud laundry carts

peeling, dated decor, equipment right outside our door, poor lighting, breakfast

hotel is difficult to get to... not many breakfast options. no ironing board in room

breakfast as the lobby doors were locked

no type of breakfast, no coffee in rooms, was charged more than we were quoted.

room and hotel environment was great. gym had great equipment.

room amenities were amazing; food options, lobby and bar were welcoming, helpful staff too!!

gym was kept too hot, warmer than hallways

no laundry bag

there was also no laundry bag that you normally see at hotels

also located across the parking lot was heritage house coffee shop

the location, cleanliness, rooftop restaurant, bikes available, the gym was great!

room service had no food and the price per room was too much for the value of the hotel.

t like the laundry area and lack of options to pay and the lack of options to get cash/change to pay

loved the breakfast

road to their parking lot was under construction n had to u-turn to the only entrance

very clean n breakfast was good

room below kitchen bar. terribly noisy.

the bar is super nice. patio is such a nice place to talk, and relax.

bed was great. living room and kitchen area was nice

disappointed the pool was closed but it was covid related and couldn t be helped

so i decided to use the kitchen sink which hardly drained

bags a small but much appreciated touch and the sweet women behind the desk that watched my kids small (but

we used the gym and laundry room

my kids enjoyed the pool

lobby was well thought out, the gym facilities were excellent and the atmosphere when you first walked in was

the staff. the size if the room. the kitchen facilities.

also the full kitchen is a great addition for those staying longer

love staying downtown and plenty of parking

roof top bar was closed due to renovations

breakfast was good, free parking until 8am at the front of the hotel

was fine only 2 staff members were friendly a girl at bar the night we came in and a girl the next day at

i loved the location and the idea of the rooftop bar with the views

quiet location, clean facilities, laundry room, indoor pool, great staff

book here cause i like the separation of the bedroom from the living room and i like the little kitchen

the kids are still talking about the stay

kitchen stocked with pots, plates, utensils and pods to wash dishes in the dishwasher

parking is free

no laundry facilities

was the only person at the bar and had a great conversation with the bartender all night

restaurant, pool and workout

were 3 kids at the pool the entire time it was opened at 10 am to close

on campus, pool, gym

hotel didn't offer laundry but we made due. not a deal breaker.

the rooms are clean and comfortable. breakfast was great! the staff is always nice.

parking spaces could have been a little bit wider.

great and friendly staff, wonderful breakfast.

great continental breakfast

no bag for laundry

i didn't not like the location of my room- first floor, right by the laundry and staff area.

wasn't a lot of parking spaces available

the pool area was nice. after construction the dining area and gym facility was nice.

location was amazing, the pool was perfect for me and my son, the room was clean and comfortable

the price to do laundry there is a little steep

the small kitchen area was great and the bathroom was plenty spacious

clean room and nice to have the extra space with a kitchenette

the rooms are large and have kitchens.

our girls at home this trip) very clean had luggage carts free breakfast we never got over to the pool, but it

reception area is very small . no laundry.

was pouring the night we arrived so the parking was tight

breakfast was good

the indoor pool was a bit small, cool and overcrowded but adequate.

the pool was ice cold! didn't end up swimming, whole reason we booked there

motel was less than 1/2 booked at best and pool, spa, dining/breakfast and ice not available

the fact that yall had a pool and it was clean in the rooms front desk she was nice.

the indoor pool was convenient and very clean.

they also had a gym which i didn t use but it looked nice

also wished the pool or part of it was outside due to the time of year we went

very helpful in assisting me with laundry facility at the hotel cleanliness housekeeping staff

couldn t do anything (swim, breakfast , gym ) due to covid-19

they didn t have breakfast , pool time or gym open due to the corona virus

thing in which one of the treadmill was down and i didn t see any disinfectant spray in the gym to wipe down

soap/shampoo not filled, staff party in parking lot -vs-

everything especially breakfast

i love the layout, cookies, service, the smell, the bar restaurant combo

my kids are like what's that

paid to stay there for the indoor pool and it was to cold for the kids to swim in

friendly helpful staff, comfortable room and easy parking.

the staff was smoking in the laundry room

guest laundry wasn t working. a few outside spots were a little shabby.

laundry and vending machines on site

was no access to ice or laundry machines

breakfast selection was adequate although the fresh fruit was very small in comparison to a average

like the location, how to access the room and parking area

location of the parking, no pool or hot breakfast

updated rooms, clean, very comfortable and great service, free parking

a/c, no cable, no wifi, dirty sheets, filthy tub and pool wasn't clean either

parking was a bit tight

not a dislike exactly, but the hot breakfast choices were somewhat limited.

very clean. staff friendly. nice breakfast.

staff, clean room and facility, easy check-in, plenty of free parking, excellent breakfast included with plenty

the gym equipment was in good shape

i really liked everything but i think the breakfast could ve been a pinch better

breakfast was good

i didn t like the carpeted rooms. would rather have hard flooring.

smelled like cigarettes but i did get a smoking room only because that was the only thing available at the time

room was dirty and had been smoked in (was designated as a no smoking room), asked for a different room and it

couldn't use the pool. overtaken by loud teenagers.

the second thing was a hole in our cover on the bed, it may have happened in laundry

was fine, but hallway was showing wear; laundry machine wasn t functioning well (selected cold but washed hot

room was loud due to location next too laundry room and stairwell along with traffic noise and people in room

was great, had all amenities desired - pool, fitness room, laundry and breakfast

the pool was closed.

housecleaning was vacuuming the hallway at 7:30 and using laundry chute 3everytime someone left their room we

to get one that worked, staff when i was checking out was rude, did not get receipts, some of the gym equipment

location and breakfast

everyone was real nice and the breakfast was good.

wouldn t stay on upper floors, esp if you have kids because you will get a call from desk for the kids to be

and unfriendly while i was informing him about early checkout, also i asked for change for the laundry machine

would have loved to have access to a guest laundry.

of the hotels in this area were serving breakfast

quiet, comfortable bed, price, convenient parking

breakfast could be improved

no laundry facilities and no ability to have a single bed or roll away for the children

the pool and the comfort of the bed

enjoyed the breakfast

breakfast was great, seating area was beautiful and most importantly the staff were all helpful and

customer service awesome. breakfast delightful! room pleasant

free iron in the room, you don't need to ask or go to another room like the laundry room

was all so nice the breakfast was amazing it was clean family friendly just over all the best

the pool & the breakfast

good parking location

decent price and ample parking, location is ok

kitchenette combo and free laundry

this place is always very clean. it offers free laundry room. dvd players in rooms i'd a plus.

free laundry.

assume people like the kitchenette, but we were just in for one night for the game so didn't use it at all

kitchenette in the room was awesome

the first time 7 months ago, breakfast was great

it's quiet; good parking; cleaner than surrounding more expensive hotels; offers smoking rooms; housekeeping

everything breakfast options friendly n helpful staff my name of the tv

the breakfast was so so.

breakfast was delicious

nothing. but we wish pool was indoors.

pool not open yet but covid will change hopefully

wasn t enough parking

wifi internet worked for my first three hours.

the continental breakfast was good with plenty of options

parking space, laundry machines, small snack shop, pool (i did not have time to enjoyed) make the stay worth

apparently from either the brand of laundry detergent they use or the pillow case not being changed

breakfast could have been better missed eggs, bacon, sausage, potatoes, gravy and biscuits

more of a real breakfast is highly suggested

well due to coronavirus, they wasnt giving out breakfast.

the laundry room was not sufficient

inside the hotel, there were zero amenities available except for an ice machine and laundry room that you had

excellent night stop. laundry great. very clean. friendly staff.

no closet or hangers, or laundry bags for the dirty clothes waiting to be washed.

and location of the room, it was next to the laundry room; so, it was very noisy at night and very early morning

the money (for quarters to wash) i went to the second floor to wash and not only was the laundry room filthy

everything under construction, including breakfast nook, laundry, gym

the speed bumps in the parking lot were tough to take easy and not rearrange a fully loaded van.

parking was easy, they are attentive and kind, and the room was comfortable, clean, and the

a pet station in the back of the hotel.

the laundry and gym wasn t available

remodeling going on.. loud outside near pool area from workers.. no laundry facilities

the laundry was across our hall which may be why the carpet was so dirty

there s no laundry facility on site

no laundry room

i lost $6 in the guest laundry. the dryer wouldn't get my clothes dry.

the breakfast provided gave a variety of foods from cold cereal and bagels to waffles or eggs and

quick check in. nice breakfast.

big pet friendly room with a cracker barrel a block away

the breakfast selection was sparse

staff was super! room was very clean and comfy, and breakfast was hot, delicious and on time!!

clean, nice smell, good breakfast and person attending desk was very professional and courteous

room clean staff friendly good breakfast liked the real scrambled eggs plenty of parking spaces

parking

excellent location, easy parking, clean and neat rooms and entire facility. food was great

the parking an location.

truck parking

friendly staff, 13min away from ua, plenty of parking

complementary breakfast was not very good

food was awfull breakfast

luggage trolleys were available. excellent breakfast.

extremely high pet charge

friendly staff, very clean, great breakfast

breakfast was very good

it was a really great value, especially when you factor in free parking, wifi, and breakfast