there is no guest laundry facilities

laundry prices on the form are not what their laundry service provider charges

rooms cleanliness kitchen also separate bed rooms love it all, looking forward to going back the pool area also

gym, impressive infinity adult only swimming pool, very clean hotel, very good hotel restaurant-

good,reliable wifi coverage

can certainly stay at the high priced hotels across the street, but this has great rooms, a nice pool, and beach

love where the property was located, i love the updates theh have a swim up bar and the staff was really awesome

i love the golf cart ride to the beach

the quality of the pool towels was variable and some were quite thin.

they also have golf cart to take you to the beach if you just want a 3 minute ride

was very helpful except when we wanted the laundry service it was a problem and they were unable to accommodate

always staff available for a drink at the pool or beach, to set up your chair and make sure you have everything

location, very good room, exceptional service including breakfast palm beach is one of the

property had everything you needed - pool, beach, cabanas, restaurants, spa, kids club, pool/beach chair food

location and the new adult only pool.

there s a laundry room on the sea side and it costs $1 to wash and $1 to dry

no room service included in my all inclusive

i brought my kids and she was very kind cleaning early for us

this is perfect for family traveling with kids

we had a couples massage at etnika spa which was fabulous

i had my laundry done for $10 a bag and it was done right

the staff the location the possibility for laundry very quick response via what app

they even helped me with a load of laundry for $8

there was a poor connection of wifi / no sufficient parking place / breakfast was to cheap!

pool, kids loved it

the laundry service was very poor

to much noise, our room was next to the laundry and the rooms are not soundproof at all.

wouldn t listen & put our 2 rooms right off the elevator on the 2nd floor & right over the laundry dept - it

laundry facilities worked well

staff helped us out getting our laundry done in the end, but the coin dispenser wasn't fixed

room service lady was not putting towels in the room and after asking she mentioned that laundry is not yet

no wifi

the pool was very very clean

gym was 24-hour access and the lounge area outside the spa doors

pastries were not fresh and lots of flies over food during breakfast

very clean property and friendly staff. the pool is amazing!

way too overbuilt. beach and pool way too crowded. i would suggest the ocean club instead

first day or 2 we did not need or request room service and hung the sign saying so on the door but the other

the pool and the beach

ve booked a room with ocean view and was given a room on the 2nd floor facing the pool

beach n pools were all very nice

of mosquitoes near the pool at the evening

i had my laundry done for free and every morning i woke up to free coffee

casino on property very affordable

the casino did not meet our expectations

the staff in the restaurants and room service were great though

pool, beach and most

the pool for the kids ,the beach and live

very clean. pool area was enjoyable. staff was great.

rooms are spacious, clean and comfy beds, there is a 2 floor gym so lots of machines to use

gym

there seemed to be a limited amount of shade at the pool.

casino was smaller then expected

could have used some laundry services as i ran out of clean clothes

wifi on the beach could be better. also there was no roomservice available

gym is extremely small they should either remove the bicycle and treadmill and add a few extra

private, lush gardens around casitas, pool area very private, quaint, location, staff, private beach with huts

nice private jungle with pool

hot tubs were both out of service. laundry facilities were poor.

i also loved that there was a laundry facility

pool was excellent

bar was closed as were the restaurants so u had 2 go off site ,also no coffee shop available

nikki at the bar very friendly and gave

nicer/larger bar area something thats open in the evdeningsother than the small one in lobby

they should have a place at the beach for the families with kids and separate for no kids

it took forever to get someone on the phone for room service

the bar was efficient with a beautiful view of the sunset

staff friendliness and how hard they tried to make our stay good after some poor room service.

we did some laundry and took the clothes back to our room to dry (we're from the uk so we normally hang dry

they had a laundry room to wash and dry your clothes

late to open in morning noising laundry room limited restaurant menu

i liked the pool facilities

fantastic gym

we enjoyed all the amenities at the resort, to include the spa, gym, laundry, and pool

you can walk there or take the golf cart

not offer a kids menu, or room service after hours, restaurants close to early, does not have a beach area

we enjoyed all the amenities at the resort, to include the spa, gym, laundry, and pool

to improve, we would like to get more information upon arrival at the reception such as usage of gym faculty,

be careful when you book ( full kitchen does not mean you have oven and dryer in washer is not a laundry

suite was well equipped with kitchen and laundry.

entertainment, activities, great food, happy hour and even laundry facilities on site

spacious room with super fast wifi.

having a kitchen made a big difference and the place had grills available for use

fun small bar with great outside seating- great views

the pool area is all you need if you dont care about the beach

the beautiful pool! the breakfast buffet and the cocktail gathering each evening.

the pool is brilliant as are the pool towels

the breakfast is great and all the staff are very friendly

quiet, close to supermarket nice pool area and good choice for breakfast

they offer breakfast daily, as well as happy hour, and the ability to rent chairs and snorkeling gear all for

clean , confortable, cleaning lady she was very kind , swimming pool was great

i rented a car and they offered free parking on the frontside

did not have breakfast because it was a set menu and was not appealing to me, however on my last day rose told

on site self laundry

the room was nice. laundry room on site. cool beach restaurant across the street.

great kitchen area with good size fridge

also, the breakfast cook did a great job with the

food choices were confusing for room service especially at night...

a fully functioning kitchen with laundry nearby is a plus

washer/dryer available to do laundry

also there is a laundry room a washer / drier get tokens from lobby and soap can be purchased from gift shop

full kitchen with silver wear and cooking utensils as well as a laundry unit

pool staff willing and able to get pool chairs when no empty chairs available of coin operated laundry facilities

instead, there was a shared laundry room for all the guests with a single iron available to use

they took care of every detail, especially the bathroom with the glass shower stall, and the laundry room with

menu selections, food & bar were all very good

everything. location. staff. beach. breakfast

peter the bartender of the bar on the beach was not friendly , rude sometimes the rest of the staff

suggest setting up a laundry room with a washer and a dryer and charging additional fees for using it

the small size of the property and a little tight on parking, this property over all is perfect

the kids really enjoyed the stay

stayed here almost 2 weeks with my husband and 2 kids

staff were so friendly, the apartment was spotlessly clean, spacious, and a great value, and the pool just a

big room, full kitchen, amazing pools

the pool with the toboggan was great for kids

wifi and tv connection is horrible

room service would come somewhat early so if you had a late night or expect to have late nights

the room, pool and poolside bar were excellent.

they don't clean the room, and they don't make your bed there is no room service

no change for laundry

the beaches are now rocks. we hung out at the pool mostly

in our week there, we saw very few kids and most were in the

also a mini bar in the room would be great

breakfast and lunch from the tiki pool bar and grill was definitely the best food on entire resort, and the

they even did our laundry

stay in aruba, small boutique hotel with just a few rooms and adults only

internet wifi coverage was flaky

there was a parking lot available for us as well

no complaints. only thing that could be improved is the wifi in the upstairs bedrooms.

great staff very friendly, room service was fast,, close to everything

always had a strong wifi connection

i traveled all over the caribbean and aruba & renaissance resort and casino are bar none my favorite

clean room. room service good.

hotel food / room service

is included, the staff are super friendly and helpful, there s free wifi (which is great for travelers like

you are never really out of wifi because the main street has wifi as well as the hotel

good connection to wifi

good wifi services, good accomodation and good overall services

the parking lot was difficult and scary

everything. especially the pool which was not cold at all the whole day. just fabulous!!!

poor wifi signal inside the rooms. the hotel would include coffee maker into the kitchen

there is a lovely outside seating area, swimming pool and a supermarket in a walking distance

mobile carrier doesn't have a roaming partner in aruba, so i was relying on the airport wifi)

was a construction/remodeling work going on and workers had too much visibility of the pool area

i came by reception in the morning to ask if they can deliver my laundry to the room, the receptionist agreed

over priced, long waits at the counter and bar area. no on-site laundry.

the receptionist, room sizes, breakfast, location. everything about this property was amazing!

pool should be heated we never got to use it because the water was too cold and the breakfast was

nothing, everything was amazing especially the complimentary breakfast

breakfast every morning was delicious

staff cooked us yummy breakfast

also the pool was very clean and perfect for the hot weather

the daily breakfast options are amazing and the best i ve ever seen from a place to

she prepared me a different breakfast due to my diet