kids loved the pool

very nice and quiet location. good breakfast.

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

clean room, good location, customer service was very friendly, tasty breakfast

the dominican breakfast is delicious , you will love it here

laundry services overpriced.

sunday morning no towels available at pool since still in laundry i was told

gym and spa facilities

i booked a room with spa tub and didn t get what i booked!

kids loved the pool and were virtually living in it for the two weeks of our stay

the staff was very profesional. the location is great. wifi was fast. fair breakfast

parking, rooms smell heavy and air conditioning needs to be clean.

if you get in late there is rarely parking available, receptionist (male) insisted we park in lot next door

nice staff, very helpful; great wifi and big rooms

- the wifi worked in our room - we got some breakfast, even though we had to leave very early

i never heard the club music nor was i ever bothered by the casino

the gym was bad and non-functional

casino

gym needed some repairs on some equipment

hotel nice gym breakfast is great staff is very competent and friendly security central

the gym was decent, but in terrible position, especially for a single woman to access

requested a kitchenette but one was not available but nothing said about that when checking in

gym needs to be updated but has at least the essentials available

tried to take the kids swimming but it was crowded and loud and uncomfortable

i fixed myself a couple of times, usb not working, door lost a piece and although there was a kitchenette

chambermaid not replacing the laundry bag and facial tissue

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

room, breakfast, staff, pool, garden, dinner, room service..overall its an excellent choice

the breakfast the people the cleanliness just one minor request more gym machines for are chest and

staff attention and facilities. breakfast was awesome!

room was very comfortable, breakfast 10/10, and outstanding service

the breakfast was very good as well the personnel always very helpful.

they gave a a suite facing an empty parking lot with an ugly building view

lounge and pool

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

breakfast is excellent

pool and the peruvian/japanese restaurant downstairs were the highlights of this place

room service could be faster.

rooftop bar would be nice for that price i ended up going to homewood suites by hilton for the

it s a real home. good ac, stove, fridge, laundry and gym.

very inconvenient access, super small parking lot, few tv channels available, normal room

i think the gym and the parking lot need more improvement ( security, tools etc

the pool was very small.

was a great stay, as expected, and the gym was great and brand new! really good!

food, especially room service, was quite underwhelming in both quality and presentation

the breakfast can have more variety

the pool and the view were stunning

delicious food at the restaurant, fast room service and delightful breakfast

breakfast was an exception, it was great

24/7 pool, bar and room service

larger seating/lounging area around swimming pool & more updated fitness center.

the mini bar cost and value

wait times for room service was over an hour

service around the swimming pool not so good ud83dude12

room service, security.

did not have breakfast after viewimg the kitchen where the bfast is prepare

breakfast is for only 2 parties, and $10 for each other person also for kids

breakfast ud83dudc4d air conditioning ud83dudc4d comfortable bed ud83dudc4d hot shower

breakfast is included, parking is available, is a safe stay

the staff is not very efficient, for the laundry it was

parking is little uncomfortable

parking is normal good at night

was no cups or any sort of dishes even though it had a mini kitchen

the loud music all night from the casino

the staff in the lobby and the bar areas were nice and friendly

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

nothing for kids

also laundry was not delivered into the room - reception insisted it was because of

pool and gym were nice

pool on roof top nice

loved the breakfast and staff at restaurant exceptional attention and service.

good location and excellent breakfast.

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

all i felt was missing was some bacon at breakfast and maybe a pool or terrace area.

suite was large and included a full kitchen, dining room, sitting area, bed and bathroom

location good breakfast

they can do laundry if you ask them so

the floor wasn t clean, only a showertowel per person, almost nothing to eat for the breakfast

breakfast area is smaller and can be crowded. no water cooler available in the property.

breakfast was good and you coould take as much as you wanted

has a parking too

wifi signal it was bad

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

never told mei had breakfast until another gess mentioned to me ,and the wifi was terrible on and

no wifi

the kitchen was very simple

the complementary breakfast was quite delicious, a printed menu would have been helpful though

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

breakfast was good and room clean

breakfast was only until 10am

clean and with breakfast included was a great deal

took a long time to get laundry back had to call several times

laundry that tainted one of my shirts

the swimming pool is fantastic

the view from the room love it.. the infinity pool as well ;)

are too many elevators you must take to get from the parking garage to the actual property

breakfast was simple

only thing i think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very

close to the city center yet really quite in the room, comfortable and spacious room, good breakfast, flexibility

spacious room good wifi

clean and they make a nice breakfast

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

room service was on point specially,miriam

was for kids not goo dirty around pool reduced my stay by half check out one day earlier only view was good

is nothing i can complaint about it but suggest to start serving brunch at the pool and have more coffee options

wifi didn t work in the room :(

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

i wonder were they all in it, scamming a single mother with 2 kids

parking staff in general was bad

there is a swimming pool and i even could join a dancing lesson, that was great

- breakfast fresh cake coffee and juice - very close to restaurants and supermarket - generator, kitchen, aircon

breakfast was delicious

breakfast is simple but very good quality and more then enough

the free breakfast is pretty various and

the kitchen sink must be fixed i hope this hotel is equipped with ascensor one

were helpful and the guard promised to keep a close eye on my car since they do not offer secured parking - just

great staff, great breakfast.

we felt it was a bit wasteful that the bar of soap was taken every day which we were happy to continue using

perfect hotel for family and swimming pool lovers

no restaurant for lunch and dinner. the breakfast is basic

the hotel also provides laundry and dry cleaning service

wifi in room on the 6th floor works, but a little slow.

that we would have to pay for anything in the mini bar ( water, chips, beer, juice, candy)

great breakfast and the location just perfect.

is near the colonial city center and with the parking is very easy

i loved the breakfast

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to

the room service was great throughout the stay

nice room and great breakfast. service-oriented hotel.

gym could have better machines

laundry room,pool

the idea of guests can do their laundry is very good.

has a gym, which is a huge plus for people like me and a free laundry area

fully renovated rooms and facilities, nice pool, nice staff

there was a fully equipped gym on site

breakfast nice and with options to choose , continental or dominican style

the wifi wasn t great on floor 11 but i could live with it.

the breakfast was disappointing limited variety, and the buffet food was often cold, which took away

the hotel has a nice rooftop pool with awesome view over the city and ocean, but the rooftop bar was not open

wifi only works in rooms close to the reception

there was a laundry service but quite expensive for a family

late check out they charge you $10 per hour the laundry service is ridiculously expensive

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

the price and no laundry machines

no breakfast...the hotel was excellent

standards to the luggage carrier pablo very helpful with a smile all the time and johnny from the parking security

from checking in on the room service, to daily check ins by the housekeeping

the hotel room service was also wonderful, many different activities to participate in if desire

there is a casino, i did not go in since i do not gamble

the staff hospitality, from the bell person( elias) to the reception( ivan), room service, the pool attendant

the staff is great felix the bell boy was so nice and welcoming with me and my kids

love the hosptality from elias from the restaurant in the pool

nice pool

area shared by the hotel and casino is clean and has a few different places to eat or spend your time

the breakfast is always great and the restaurant is beautiful over looking the ocean

spa was closed

no map or identification of where the pool and gym were

wifi fails too much

the breakfast buffet was excellent

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

ceiling was leaking on one of the bed they show a little pool/jacuzzi they said it was dirty on the porch was

breakfast daily between 8-10am, either scrambled eggs or fried egg with toasted bread with cheese

only thing which could have been better was the waiting times around breakfast

it needs a bar on the roof

breakfast i give 6 points

i liked the pool & the location the staff was very nice and accommodating

wifi signal is too poor please upgrade your plan or go with space x

selection on the breakfast

and of course the breakfast too much eggs

great location close to some good restaurants and entertainment for the kids.

great breakfast. good location.

wifi on the top floor needs to be reconfigured so its accessible to everyone (make sure you have

reported that there were ants collecting on the bar table in the room and never received a response

in our room there wasn't good wifi signal sometimes.

great price and location. laundry available for small fee. coffee in morning if you ask.

cheap price. breakfast was decent, it was one scrambled egg baguette

breakfast was the same every day

no breakfast, no coffee, nothing is good

advertise that they serve breakfast, but they do not there s a lot of drug trafficking prostitution going on

great price and location. laundry available for small fee. coffee in morning if you ask.

the room service is very good

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

breakfast was the same every day

cheap price. breakfast was decent, it was one scrambled egg baguette

no fridge nor shower amenities (except a bar of soap), even it was mentioned in the description of the room

the bathroom was too small and wifi did not work well in all areas

breakfast was great: fruit, coffee, eggs, toast

wifi was not available in.my o signal very weak

wifi

the in-house laundry service was also very quick

i had a dress shirt laundered and they do not do their laundry on site

the casino, staff is rude!

the parking to small.

the wifi in the room was trash.

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

they have no parking but

very good included breakfast

is no parking, the bathrooms need fixing

i liked everything. the breakfast buffet is amazing. the staff is very warm and caring .

the hotel has a small indoors pool with some bar seats next to it and the rooftop bar which are nice quiet

good breakfast, close to the zona colonial, friendly and helpful staff

the pool water was so green it couldn t be used when i was there

the breakfast also good

pool was dirty.

the breakfast hours saud from 7-10, but they were not ready before 7:45

breakfast was lovely a nice choice and you could eat inside or out side

i could not find valet parking. finding a spot on weekends very challenging.

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

everything from check-in, room service was wonderful

the breakfast was excellent, in variety, presentation. but specially taste!!

english not spoken widly but great use of translation app, easy to use as wifi very good

to warm up my food, i must sometimes wait long before anyone can go till fourth floor to open the kitchen where

we had a small kitchen in a w but without any spoons, forks, knifes, glassses,

no kitchen or water heater

would reserved a suite with queen bed and kitchen and it wasn't available when we checked in

smaller than described rooms and no laundry service

there no laundry service

expensive laundry services.

delicious breakfast

i was looking for something in the center of the colonial zone, according to my budget and with breakfast included

laundry service available

hotel offers an affordable and fast laundry service

i even used the laundry service, which was completed quickly for a very reasonable fee

location the staff and the bar were all goodcar

eat pork and the owner made it a priority for turkey sausage and bacon to be available for me for breakfast

comes with simple breakfast and has nice decor

i did not get breakfast- nor was it offered to me.

i love eating breakfast and enjoying the view of the city.

wifi is excellent.

it was nice the hot water and the breakfast and wifi was great

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

no laundry in the property

the staff was very helpful and the upstairs bar with jacuzzi was a very cool touch

it can also be noisy in the morning as the rooms give in to the courtyard with passage and breakfast

breakfast some cleaning staff rooms to be refurb

breakfast options not many but good enough

only made it right they went above and beyond and upgraded us to the owner s suite and included breakfast in

people and music (rooms are not isolated to prevent noise) and made it impossible to sleep for kids and to go

sheila and the spa were very relaxing the hotel staff is also very accommodating.

the first floor bar looked fabulous but we were only there for one night and were with our 3 teenage children

great location. breakfast is an egg on toast and coffee. tv and netflix worked.

here you get a private room/bath, tv and a/c that work, good wifi, great location

location, night staff and breakfast service was excellent

very good breakfast! exactly what you need, a very tasty sandwich! and a banana. plus ice tea.

wifi in the room was intermittent

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

breakfast was excellent

we loved the room, clean and spacious. staff is very friendly and breakfast was very good.

the restaurant closes at 7:00 pm. there is no room service after that.

breakfast was delicious ud83dude0b

their rooms noisy fridge awful plugs, they were mostly lose with poor connections no wifi the first

good location. room with kitchen. free parking.

there was no wifi the all time i was there, tv didn't work

the kitchen with the necessary kitchenware

the wifi doesn t work most of the time.

expensive laundry service. we chose another local one instead.

close to supermarket, restaurants and laundry mat

the wifi signal fades away often.

wifi was sometimes unavailable before breakfast.

great breakfast

and of course the breakfast

helpful and happy staff great traditional breakfast included great location amazing value for

parking is absolutely dangerous and disturbing the shower must be changed the room is too

they also had a very good breakfast

tasty breakfast included :) thank

there is a great laundry service 2 streets away - wash wash

more staff to speak english and laundry could be included in package

pool is abandoned, so it is not clean

smoking in courtyard

swimming pool is lovely

the breakfast was very good.

lack of room amenities, mini bar, night table lamps, no room service

location was perfect and the staff were kind and helpful. breakfast was ok.

wifi was down late at night and in the morning

poor wifi, poor breakfast, leaking ceiling in the bathroom, tiny rooms, noisy.

they did my laundry and were very attentive

breakfast was delicious

staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast

the breakfast - the environment, typical colonial house - really comfortable room - cosy bathroom -

was exceptional the service is excellent, they serve a dream breakfast

- we enjoyed the pool

great pool, comfortable beds

announced that he will charge us 100 dollars per night in case we use their restaurants or room service

loved everything. maybe espresso and flat whites would take breakfast to another level.

staff at the restaurant and the staff for breakfast were exceptional

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

i spent 4 nights there and there was no room service

the rooms was very clean, the staff was very helpful, and the breakfast was great.

i liked how friendly the staff was, i liked the space in the bedroom and the breakfast

ac was extremely noisy, we asked about laundry, they told us they charge 1

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

amazing location and very fast wifi

very safe and next to all attractions 2) hotel staff is very helpful and professional 3) wifi is a blast

room i was in was right next to the laundry machine that runs all day and night and is a bit

the cataleya hotel is very clean, wifi is good

fast wifi, bathroom, hot water all fine

has no windows, kitchen area is outdated

in room 108 on the main floor, wifi was very spotty

gym is a joke

the breakfast was delicious and the location is excellent.

the gym was hard to get in and out of, but that's my sole complaint

room overall was a very nice size, included was a mini bar in room for extra expenses

tv should be much better, especially if you come with kids

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

excellent location, friendly and helpful staff. excellent breakfast

gym is not a gym it has one treadmill and a few weights also the rooms can be a bit small when

the breakfast is basic but in our opinion it used to be better

the room service people that were supposed to clean the room only came 2 times while we was there and

wifi is not that good

breakfast buffet was excellent

and the free comfy parking directly at the hotel

wonderful breakfast buffet

room (and none near the bed - i had to unplug the reading lamp to plug in my phone) and that the wifi in the

not to fancy but they are very clean and they make you feel comfortable like in home, very good breakfast

the breakfast wasn t breakfast it was more like bread and banana

daily breakfast but limited selection

wifi connection/speed was very good

no wifi during my entire stay, staff reluctant to fix the issue