was broken; customer laundry facilities, every drink machine on every floor, the disability chair at the pool,

enjoyed the hospitality-customer service, continental breakfast and access to the laundry room; service desk

we stayed in room #200 and it said vending/laundry but there was no vending

room was directly acrosss from laundry creating more traffic an d noise than expected.

pool being closed due to covid-19

the laundry services were free and breakfast was amazing

plus the pool was open

everything including breakfast was amazing, even the other guest staying enjoy pool and fitness room as well

small pool

swimming pool was not available.

wide parking spaces

the laundry can only be used on an app and our vpn blocked it so we could not do our laundry there

not much noise muffled at all,no bag for dirty laundry

the indoor pool was actually warm this time because it's usually cold and we can't stay in it long

the bathroom was really nice and the breakfast was great

but the one thing that we were disappointed about the most was your parking lot

furniture and fixtures, laundry room out of order, poor breakfast with low quality and small quantity of options

the pool wasn t well taken care of.

requested a non smoking room

quiet,and pull-up parking to your room

we had a smoking room but my fave part was the outdoor pool

the pool was wonderful. it was close to many dining options.

we used the pool which was also great and slept well

pool had nowhere to sit

nice clean room. able to park right outside nice pool

well i had already paid 50 for my pet to stay plus 50

it's across from the laundry and with that noise plus the workers were yelling at each other to be heard over

they would work for the room but not the gym

covid breakfast faucet in bathroom sqeaked

need more handicap parking places (i m actually grasping at straws)

great breakfast

shower was moldy (pic), the fan/air conditioner sounded like a semi truck, had to do a load of laundry in a

the coffee didn't taste good at all and you had a bagged breakfast

bed was super comfy and best eggs i've had on a buffet breakfast

the breakfast was hot and ready and the staff was very friendly

wifi was non-existent on third floor

loved the breakfast, it was nice having the wonderful yogurt bar for me while the kids enjoyed waffles

the staff was exceptional. breakfast and the pool were clean and lovely.

think a $75 pet fee is a bit pricey compared to other chains

we also did not know it was pet friendly, which is fine but we had a barking dog across the hall

needs, the rooms were amazing (very clean and stocked on everything, didn't need a thing), the pool area was

comfy bed, laundry and decent breakfast

bonus was the laundry - we set off with clean clothes again

nice laundry room

then she didn't know they had a guest laundry

room 111 was next two the laundry room and the dryers woke me at 5am. not good

having a guests laundry and swimming pool

parking , laundry service

no laundry...otherwise, perfect.

wifi, tv, coffer maker

the wifi was hard to connect to my laptop so i couldn t use it.

staff, heated pool and sauna, laundry, hot breakfast with eggs and sausage, comfy bed, next door to restaurants

beds were comfortable & on-site laundry facility

excellent facilities for personal laundry, and close to all amenities

close to the laundry room

the hotel was nasty, roaches, laundry machine didn't work (very nasty), staff knew yet no out of order signs

the laundry facilities are a joke

chance the first time it was very terrible when we got in our room we were supposed to have a non-smoking room

the owner tried to charge for pets when booking online they say pets stay free

t have service in my room so i had to walk to the front office in the middle of the night to get wifi log in

chance the first time it was very terrible when we got in our room we were supposed to have a non-smoking room

my one complaint would be no access to your laundry room due to renovation

the parking was also really bad

have liked to know in advance that gym, pool and lounge were closed

was listed as having an indoor pool, which they did not have

swimming pool. concrete walls. small

i had to pull over at a walmart parking lot for a power nap, so i didn t fall asleep while driving

friendly staff amazing omletes at the breakfast buffet

the room, parking, staff

alot of water on the floor and elevator floor from people getting out of the pool

bed, pillows, breakfasts

there was not a guest laundry room available.

it was easy and on our way. the breakfast was ok

the breakfast was a bit disappointing but was okay.

noisy location, not enough parking space

breakfast was good. staff were helpful. clean room. nice amenities.

looked like they may have some laundry issues

used laundry facilities

the staff we were able to give me quarters for the laundry although that was unclear what was required as there

the gym had no air conditioning and had a bad smell

breakfast was great, not a normal continental breakfast like some other hotels but a hot full

pool had so much chlorine in it our eyes were burning after a few minutes

breakfast, nice bar very modern hotel and personnel very good. visit elvis presley brith place

hotel room was exceptionally clean and the hotel offered many excellent amenities including a pool and hot tub

my other kids all slipped at some point just walking

the breakfast is cooked to order and is delicious

more for longer term stay. clean. free laundry. front desk folks pleasant. right off highway.

free laundry is super

location, the kitchen, and laundry.

thought it was extra sweet they had a pet path for you to bring your fur babies comfortably

and we stayed there because they are pet friendly

it had a laundry room

no the hotel was very nice the manager peter was very good for the owner whoever he is

staff parking

rude staff, mainly the main manager peta and his teenage niece

ok but tired hotel. bed comfortable. easy parking.

lots of people hanging out in back parking lot

the bed was perfect i didn t eat breakfast because of work.

the breakfast could be better

breakfast had poor selection. bed was uncomfortable

i just have a problem with clarion hotel's customers parking in the back taking up all of surestay customer

pet friendly and very accommodating

the indoor pool was well kept but the hot tub was out of order, which really didn t matter to us

the onsite bar and food offerings looked good, but we took advantage different offerings nearby

inside pool advertised but wasn t in service and we were not notified before booking

dog friendly, pool

hotel superbly decorated, nice bar and ambience

lovey rooms, lobby and comfortable bar and restaurant. all extremely pleasant staff.

parking could be better

the bar had hand crafted unique drinks that were as tastey as they were pretty and reasonably priced

not a lot of parking around the hotel.

price and having free laundry on site was helpful to us because we had been traveling for over a week

good breakfast, free laundry mat

the sink backed up. and the noise from the maintenance room and laundry room.

laundry

plenty of parking

just like the smell of damp laundry

very plain, not bad for a night, late night activity in the parking lot.

needed a central location and parking in tupelo

were people selling drugs in parking lot and asking for money

well lit parking lot

rooms didn t have a coffee pot, no ironing board or iron, no laundry bag

the gym was clean and well equipped

gym had no regular, recumbent stationary bike only a peloton

great location & shuttle to the square

room and my digital key wouldn t unlock my room but worked on the other doors like the gym

breakfast

gym equipment needs more variation but maybe not for most people.

great location outdoor pool

loved the pool and room

everything especially breakfast varieties on juices and smoothies

indoor pool, gym and laundry facilities all good

surprise $100 pet fee

indoor pool, gym and laundry facilities all good

the kitchenette was very nice!!!!

breakfast was fresh, hot and delicious.

didn t have laundry facilities or an iron

ordered breakfast (room service) for three people on the card provided in the room

it would be great to have had the bar restaurant open, especially for sunday or saturday brunch

the restaurants and room service closed due to covid. no makeup mirror in bathroom.

i'd highly recommend the hotel bar and appetizers

laundry in the hallways

hotels do not have laundry on site so this isn t a complaint

prices change to often for this hotel. bar closes to early but a great location to downtown

the pool and fitness center was closed, these amenities were why we chose this hotel.

the price of the bar was a little wild. i paid $11 for wine.

location is just far enough off of the highway you cannot hear the traffic while outside by the pool

the pool was out of service due to a storm the previous week. they hadn t gotten it fixed yet

picking up their pets droppings, despite signage indicating that was a responsibility and expectation for health

close to jackson ave. easy parking. room was great and spacious!

thing i did not like was that i was charged $72 extra, $20 was a pet charge when i did not have a pet and $52

had everything we needed; gym, pool, free laundry, snack bar, breakfast, coffee, outdoor seating area, gas grill

pool was great

and the gym

and on checkout too i i've forgot the names, but they helped me and my family with the breakfast, my daughter

pool area, free use of the washer and dryer good location

has a fitness centre

had a better breakfast

due to covid the breakfast was grab and go which i thought was good and they had good choices

clean, roomy, excellent, friendly staff, good breakfast.

great breakfast, friendly staff

the kitchenette needs a designated trash can

breakfast was not the best

pool heater was not working.

breakfast person was a little grumpy, but i do not blame her we were all savagely attacking her

would be good if the parking area could be more in front of the rooms so your cars could be viewable since the

also nice to have 2 sets of washer and dryers for laundry use

the last morning, there was bags of trash and beer cans laying in common areas of the stairs and laundry room

pet friendly

pool needs to be cleaned

breakfast could be better!