the indoor pool was not heated to a comfortable and warm temperature.

updated modern - lively parking, lobby.. new hotel!

near amenities for eating etc and easy parking

breakfast was wonderful

they had a gym, a breakfast, and lemon water!!!

no gluten free options for breakfast

there was no breakfast.

i can't wait to get back there. the pool is so nice and they keep the property clean. awesome

clean and had a late check out

not people that are noisy next to us. it was pet friendly and clean

stay in room 112, laundry is right across the hall and it gets very loud early in the

m y friends staying in a room across from the laundry service area said they were woken up by spanish speaking

it was a good value, clean and quiet, with coin operated laundry facilities on site

very comfortable, easy check-in, plenty of parking, restaurants nearby

parking

made use of the laundry facility

reception staff being able to supply more quarters for laundry.

free wifi at 10mbps

the pool was not clean and the ceiling in the room looked like it had mold on it.

the bottom of the pool was really dirty.

clean environment and they have a laundry room for guests to utilize

i liked the kitchen

which we don't have issues with people having dogs, but there should be a designated floor for pet owners

staff was awful, the room was awful, the pillows were awful, the breakfast was awful, the parking was full, the

great clean room, lots of space. pool & hot tub.. great amenities.

free washers/dryers and laundry soap and fabric softener sheets was unexpected but above and beyond what we

furthermore, it was complicate to use the laundry, since there is just one in the hotel

nice room, very friendly staff. easy parking.

great breakfast, location, wifi

easy access to parking and pet area

decent breakfast, very cleans , comfortable beds, laundry room, nice staff

perfect spot to take a day off from hiking the appalachian trail, get some rest, resupply and do laundry

breakfast, laundry facilities and staff were all great.

was very pleased with the price of the laundry facilities

they have laundry facilities on site for guests

booking reservation an amenity listed was an indoor pool but upon check in was advised it was not working and

breakfast in a box

very comfortable beds. good wifi. nice breakfast.

the rooms were clean the pool was great the breakfast was amazing with plenty to choose from and the hostess

we chose this location because of the indoor pool for our kids which they loved

behavior- there were underwear in parking lot, guests hanging their laundry to dry outside our room on the

sink in my room was clogged and community washing machine was brokenso i couldn t do laundry

i told the lady who checked me in i needed the laundry room

although we didn t have time to use it was impressed with the laundry facility

that the dryer in the laundry was out of action, especially when you specifically pick a hotel with laundry

when we got the exercise room the room was very hot because the exercise and guest laundry share the same room

the room i had was to close to the gym, laundry and breakfast hall. noise starting at 6am.

dog friendly, inviting lobby area, laundry amd

the laundry room and kitchen is the same room

good cooked breakfast. helpful staff. good location. clean and spacious room. free wifi.

the welcome by staff at the desk and in the dining room at the delicious complimentary breakfast were like that

the breakfast room was large and very clean

my husband had a chemical burn after getting in the pool from too many chemicals

khabirah was exceptional and also showed us the pool and gym facilities and also offered to help us find a

was great, large selection of options which made our two kids happy

mattress was very hard, smelled like smoke on the 1st floor laundry room, the guys in the breakfast room were

set off fire alarm and we all had to evacuate to parking lot for 45 minutes while fire department figured out

location, customer service, cleanliness, parking

keeping pets separate

wifi and internet wes complimented to get

rooms are nice and spacious, well lit, laundry on site, and nothing to really worry about, coffee ready in

laundry area is on floor that is still being renovated

the front desk staff was friendly and laundry lady and one male house keeper that was younger.

the pet friendly room

pets are allowed as well

no soap vending nor change machine in the laundry

nothing really... breakfast maybe and

thankful for pet friendly with no upcharge

families were living there, noisy kids loud music, filth and infested with bedbugs

front desk charged $10 extra because one of my kids is 14 years old

our real intention of the hotel was for the pool which was closed and never mentioned on the we site, and we

easy beautiful location. great price. quiet if you ask for the golf course side

clean,safe, easy access, plenty of parking

pet friendly hotel

parking area near our room. too secluded.

laundry service not efficient, room a/c broken. part of the staff unkindly.

i planned to use the guest laundry facility, but there was no vending machine with laundry products

great staff, clean facility with long history.....pet friendly

it was a good value for the room, the amenities (pool and free grab and go breakfast) and the great central

(parking, wifi, restaurants etc

walking by the laundry room

thin walls; i listened to neighbors' conversations, the laundry and elevator four doors down, the traffic, etc

shower curtain had blood splatter, the original refrigerator did not work and was full of mold, laundry is coin

was pleasantly surprised. desk people were very friendly and helpful. nice breakfast.

pool was really needing to be cleaned

com the price including taxes was one amount ($134) and the listing said pets were welcome at no charge

the kitchen was furnished with a oven, coffee maker, pots, pans, plates, utencils, fridge, glasses, and

on the website it said that the wifi may be spotty, but i'm pretty sure there are wifi routers in every cabin

the kitchen area had plenty of cups, pots, pans, and utensils

insulated from sounds from other guests and outside the walkout patio was perfect with our pet and very pet

hours for kids

even with three young kids there was something for everyone

the kids enjoyed playing on the playground and swimming in the pool

good stay - indoor pool was closed due to renovations though.

the hotel has a business centre and guest laundry, both of which we used

room was located directly above the laundry room so we could feel and hear the laundry going allllllllll night

available free parking, restaurant on site (food was excellent), friendly staff.

comfy beds, good breakfast, hot water. great wifi.

clean room, nice bar , good beer and food.

guest laundry also did not work

our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs

rooms/parking ,ice machine and laundry room won't working. sad

clean and well equipped with laundry and free coffee, microwave, electric kettle and fridge in rooms

was broken and guest laundry did not work

as we were check-in , the the person was slightly rude and didn't even checked if we have free breakfast so if

burger and shrimp tacos in the bar were delicious

my wife and i very much enjoyed the shower, and the caramels in the mini bar were delicious

were told at check-in that because our breakfast was included, we should just charge it to our room and it would

we hope to stay again when pricing is lower and more fair to families visiting their kids at the university

laundry room should have a quarter machine - the bistro was somehow always closed - there should be

no laundry service

rusty - no notice about any work from the hotel to be prepared elevator did not work 1 day guest laundry did

and i availed of the pay per use laundry facilities, which were really useful for me and handy to have on site

the gym could be better, but it was pretty decent!

great location, beautiful room, decor and lovely penthouse gym

the supervisor, leticia made sure my kids and i had a safe ride to the hotel from the airport when my flight

great restaurant and bar with positive vibe

the restaurant and the bar was open would have made it more convenient for the weekend but we may do

the rooms are beautiful and the restaurant room service was top notch.

the staff was great. laundry facilities helpful. convenient location.

there were excellent, free to use laundry facilities - very useful if you're

the suite room is amazing and very comfortable the breakfast is great

options for the breakfast was minimal

breakfast is adequate but unremarkable (which isn't really a complaint - it was perfectly in line

we stayed here after a longer trip and were very happy to be able to do laundry in a convenient way (staff was

the pool is tiny, more for splashing around with kids -- i don't think laps would be possible

i easily connected to the wifi and was then presented with an option to upgrade to a higher speed

the beds were soft, nice breakfast and they let me sleep until 14:00!!!

pool was all cloudy, it was a strange color and you could not see the bottom

patient, knowledgeable and kind at reception, and staff in the kitchen

would have been nice if the complimentary breakfast was open until 10 am

breakfast was delicious and the staff member who maintained the breakfast was very personable and

breakfast is the best i've had in a while, with waffle, pancake, and hot oatmeal stations,

we stayed in a unit with 2 rooms with queen beds, a small living room, and a kitchen

laundry facilities

like $75 for our pet (

a pull up bar in the gym would be nice

i wish the gym had better hours

with wifi

decent suites with excellent facilities (indoor pool, extensive gym, free laundry, kitchenette)

i get to go home with clean clothes! laundry on site is fantastic.

free laundry, which we utilized

the laundry and breakfast. location

the laundry machines were broken and

the pool was well equipped and heated

services weren't working; called desk who recommended we log into our own account thru their free wifi, rather

the $125 pet charge was the highest we have every paid at any hotel.

the free breakfast in the morning was standard buffet arrangement, very adequate for our needs

wifi didn't work well, had to be on the bed to get a good signal.

the indoor pool and hot tub area was great - the water temperature in each was perfect and both were crystal

we are a couple we should not be in between two families with lots of kids and babies

no air flow in gym, 1 of only 2 treadmills broken.

beautiful luxurious hotel. great free parking garage on site.

distance of so many pedestrian friendly areas of charlottesville - restaurants, shops, theater, bars

no basic necessities like an iron, dirty laundry bag , room safe, paper and pen

when we were there laundry facilities in the hotel were not working

guest laundry makes a good addition

room was next to a self use laundry facility, which at times seemed loud, but it wasn't too bad

first night my one-year-old grandson got very ill and the next day they assisted my husband with laundry service

the location... onsite laundry... comfortable room

order so we could only each clothes for $3 a load same with dryer $3 a load which is cheaper than laundry mat

laundry facilities were a huge help since my son was returning to school i could wash his clothes

room with next to the laundry room so we heard people doing laundry all night so it was a very hard to sleep

one patron stole the only clothes washer in the laundry room from us and the front-desk attendant did nothing

size of room, indoor pool, laundry and breakfast.

bed was comfortable, great facilities including a laundry room and good variety with the supplied breakfast

they also have a coin laundry room for longer stays

i also enjoy the convenience of being able to use the laundry room

a large laundry basket of dirty sheets was left outside in the hallway

their beds are comfortable, the water pressure and they have a laundry room

happy they had guest laundry and that it was well-maintained

no laundry facilities.

would have like a laundry facility at the hotel.

room with comfortable beds and reliable wifi

no laundry facilities, very few amenities

the room is above the laundry, so when the washers go to spin cycle, it sounds like there is a helicopter

free included breakfast. free wifi. great location. easy free parking.

the indoor pool

it was challenging it get into and out of the parking lot due to traffic.

enjoyed the stay. was surprised that laundry facilities were free. excellent property.

comfortable bed,close to restaurants,easy parking,quick check in and out,late check out ment we could shop in

the bar was small and only open until 12

room layout. bed was comfy. finally a room my three adults kids and i could start in.

room was large and clean. close to shopping and restaurants. having ev chargers for guest!

there was no place to do laundry. i had to go next door.

a little loud to have a room near the laundry room.

laundry across from the room. guys doing laundry were loud late at nite.

no laundry facilities

loud kids in the hallway being obnoxious

food and laundry available if needed. beautifully decorated. full kitchen.

super friendly staff, yummy breakfast and dinner.

rooms were ever nice and clean. staff was very pleasant. breakfast was delicious.

blackout curtains did not help block out parking lot lights. breakfast was okay.

loved the breakfast- the staff was awesome- we witnessed another visitor spill his coffee on the carpet and

i wasn't able to access the wifi.

example no fruit also the pool was closed

part was the staff members working the breakfast area, they were so helpful; bring the kids a napkin or getting

nice location. curteous staff. great room. good breakfast. good bathroom. good wifi

as a result the pool was closed the entire time which was disappointing

i had a small balcony, there was a laundry to wash my clothes, a snack shop with wine and ice cream, too

facilities (gym and pool) are also very basic

breakfast was not included, but there was a very nice bar downstairs where we were treated like royalty

the shuttle bus driver is great

liked being able to skip room service altogether

i was delighted to find a laundry on site and made good use of it

place was immaculate, staff was very helpful/pleasant, delicious breakfast.

pool was fun but extremely chlorinated to the point that my kids didn't even want to stay in it

my kids especially enjoyed the pool

good amenities - kids loved the indoor pool friendly staff and great breakfast

center with a functional printer and ergonomic chairs, friendly staff, a workout room, a guest laundry, outlets

loved the pool and hot tub

my kids loved the pool and hot tub.

nice little pool area and gym

i would like in house room service an open bar

don't have breakfast they have like a quick breakfast grab and go it's not really that important but to some

kitchen

maybe a few more breakfast items like juice, yogurt, variety of fresh fruit.

the breakfast was very slim. we have had better.

a suites hotel, i expect the kitchen to have the basics plates, cups, flatware, etc

pool and rooms, access to laundry.

they ran out of food but i had to go back to the kitchen to ask for more, the tables were not clean and the

it was close to the exit and offered a pool and hot breakfast.

nice and quiet, clean, has a pool.

pool was not ready to swim

shower was falling apart. no laundry facilities available.

the room was like a little apartment. i also loved the laundry room very convenient.

spacious rooms, modern clean lobby, great indoor pool and gym.

the amenities, i had anticipated a heated pool or hot tub, and i must admit to a degree of disappointment in

pool for kids. nice sized room. cookie at arrival. front desk.

there was an outdoor patio with a fire pit, laundry facilities, indoor pool, business center and workout room

indoor pool free laundry breakfast social hour

plenty of laundry machines too

long term government housing residents monopolized laundry facilities and luggage carts

they also offered free laundry services

staff were outstanding small little exercise room laundry facility was clean

observation: in the back parking lot, i wasn t sure which entrance to take at my after hours arrival, so i

we needed to leave early in the morning, and during the week, we had been eating breakfast at 6:30 am

wifi didn't work the first night

late check out