clean, excellent customer service, well-maintained facility - pool - continental breakfast

breakfast was very good however we had to wait some time for bacon and omelets before they were

breakfast

everything. clean , comfy, breakfast was awesome. and the staff very friendly.

the gym and the confortable atmosphere.5

furthermore, it was complicate to use the laundry, since there is just one in the hotel

free washers/dryers and laundry soap and fabric softener sheets was unexpected but above and beyond what we

easy access to parking and pet area

allow pets but you are not allowed to leave a pet unattended in the room

great breakfast, location, wifi

they had to close the pool one day for maintanance.

comfy beds, easy to find location, great price, great hot breakfast.

we could hear other pets and people talking which made our pet bark all night.

needs exterior cleaning and renovation. sidewalks and parking lot grimey.

breakfast could have been better. more choices needed.

clean environment and they have a laundry room for guests to utilize

breakfast was yummy

excellent hotel, large clean suite, nice breakfast

the complimentary breakfast was great

beautiful staff friendly professional pet friendly very a helpful accommodative for me and my pet seemed safe

made use of the laundry facility

reception staff being able to supply more quarters for laundry.

aside from all that , the hotel is pet friendly, super clean, and comfortable

pool was closed.

is way too uptight about bringing pets

room was big , pet friendly and a lot of choices for eating near by hotel.

the breakfast was really good. we liked that it was new looking. the children enjoyed the pool.

super helpful when my car battery died in the parking lot the maintenance man came to help me even in the rain

the plastic with breakfast

they had a gym, a breakfast, and lemon water!!!

m y friends staying in a room across from the laundry service area said they were woken up by spanish speaking

it was a good value, clean and quiet, with coin operated laundry facilities on site

stay in room 112, laundry is right across the hall and it gets very loud early in the

pool 24 hrs nice breakfast

parking

when we got the exercise room the room was very hot because the exercise and guest laundry share the same room

the laundry room and kitchen is the same room

the room i had was to close to the gym, laundry and breakfast hall. noise starting at 6am.

dog friendly, inviting lobby area, laundry amd

the lady in the breakfast area was excellent!!! the hotel was quiet at night!!

was great, large selection of options which made our two kids happy

but the pool was very warm and enjoyed it during the snowfall we just had

breakfast was excellent

arrived a couple hours early and our rooms were not ready, but the front desk got us a key so the kids could

khabirah was exceptional and also showed us the pool and gym facilities and also offered to help us find a

breakfast, laundry facilities and staff were all great.

perfect spot to take a day off from hiking the appalachian trail, get some rest, resupply and do laundry

was very pleased with the price of the laundry facilities

they have laundry facilities on site for guests

decent breakfast, very cleans , comfortable beds, laundry room, nice staff

rooms are nice and spacious, well lit, laundry on site, and nothing to really worry about, coffee ready in

laundry area is on floor that is still being renovated

the front desk staff was friendly and laundry lady and one male house keeper that was younger.

my pet was out of the heat.

pets allowed and free

no soap vending nor change machine in the laundry

very pet friendly. low cost. very clean. friendly staff. easy to find location.

pet friendly

clean bed and towels, pet friendly.

r00ms has everything parking breakfast polio

location and loved the fact that there was a bar and restaurant on site so we could stay there after a long

the breakfast area is the bar for dinner in the evening and as we were with out dog allowed us to get take out

the breakfast was terrific l. loved the indoor pool.

clean,safe, easy access, plenty of parking

pet friendly and great location

bad smell in the room. smells like afterburn. could be cheaper. laundry was broken...

sink in my room was clogged and community washing machine was brokenso i couldn t do laundry

-great laundry facilities

that the dryer in the laundry was out of action, especially when you specifically pick a hotel with laundry

although we didn t have time to use it was impressed with the laundry facility

i planned to use the guest laundry facility, but there was no vending machine with laundry products

laundry service not efficient, room a/c broken. part of the staff unkindly.

cleaning was also great and use of gym and pool also great

didn't know pet fee was $50

the pool and gym are great

walking by the laundry room

thin walls; i listened to neighbors' conversations, the laundry and elevator four doors down, the traffic, etc

shower curtain had blood splatter, the original refrigerator did not work and was full of mold, laundry is coin

value , location and smoking allowedd

non-smoking room smelled like smoke, dirty carpet, dirty duvet, toilet flushed so loud i thought it was

it had a surprising amount of amenities (laundry, fitness, breakfast, wifi, etc

laundry, ice machine, vending room needed attention. water on floor and messy

the website said laundry, but apparently the machines were also broken

laundry facilities were dirty so much i decided not to use and went to a local laundromat

would have liked to have a couple chairs to sit outside the room, but we sat by the pool.

on the website it said that the wifi may be spotty, but i'm pretty sure there are wifi routers in every cabin

com the price including taxes was one amount ($134) and the listing said pets were welcome at no charge

the kitchen was furnished with a oven, coffee maker, pots, pans, plates, utencils, fridge, glasses, and

the kitchen area had plenty of cups, pots, pans, and utensils

mattress was very hard, smelled like smoke on the 1st floor laundry room, the guys in the breakfast room were

tv picture was very bad and no settting options. wifi was extremely slow.

the location and the clean room, the wifi was good.

pet friendly. bus/truck/trailer parking.

of the covid-19 we were not able to have breakfast and the pool was closed

parking isn't the best either

they included golf course, spa, two pool locations, hiking trails and many places just to sit and relax and

good stay - indoor pool was closed due to renovations though.

with the old mill restaurant being closed for renovation we dined at racquets bar and grill in the sports centre

the spa pool was a great way to relax

pet friendly is a huge bonus and room is still immaculate

lobby, hotel bar, and restaurant were excellent for winding down at night

shared with the front desk and they told us we were on the pet friendly floor

breakfast was amazing - wonderful menu choices

however it s pet friendly and there was a dog staying across the room from ours which wouldn t stop barking

clean and fresh, great breakfast, friendly staff, nice pool

cathy at front desk was exceptional and the woman who ran the breakfast also exceptional

spacious suite, outdoor pool, dog friendly, and plenty of on-site parking

the pool was super nice to use as well

pet friendly; fantastic location, just minutes from grocery store, downtown and restaurants;

room was located directly above the laundry room so we could feel and hear the laundry going allllllllll night

the hotel has a business centre and guest laundry, both of which we used

clean room, nice bar , good beer and food.

staff , dining area .dinner,pool ,room and bathroom facility. only stayed 12 hours.

that it had a little bar and restaurant downstairs

enjoyed the stay. was surprised that laundry facilities were free. excellent property.

indoor pool was a big hit with the kids

my son loved the indoor pool and gym

the breakfast was delicious and had a lot of variety which was great for the kids

that extra space makes it easy when traveling with kids

guest laundry makes a good addition

when we were there laundry facilities in the hotel were not working

hotel is fine and we were pleased to find that it has a guest laundry facility

no basic necessities like an iron, dirty laundry bag , room safe, paper and pen

first night my one-year-old grandson got very ill and the next day they assisted my husband with laundry service

happy they had guest laundry and that it was well-maintained

no laundry facilities.

would have like a laundry facility at the hotel.

their beds are comfortable, the water pressure and they have a laundry room

wifi problems. the password we were given had a typo.

i was able to do some laundry.

our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs

rooms/parking ,ice machine and laundry room won't working. sad

clean and well equipped with laundry and free coffee, microwave, electric kettle and fridge in rooms

guest laundry also did not work

room with next to the laundry room so we heard people doing laundry all night so it was a very hard to sleep

laundry facilities were a huge help since my son was returning to school i could wash his clothes

the location... onsite laundry... comfortable room

order so we could only each clothes for $3 a load same with dryer $3 a load which is cheaper than laundry mat

one patron stole the only clothes washer in the laundry room from us and the front-desk attendant did nothing

the room is above the laundry, so when the washers go to spin cycle, it sounds like there is a helicopter

no laundry facilities, very few amenities

room service trays left in hallway for in excess of 12 hours . barely a three star .

it was challenging it get into and out of the parking lot due to traffic.

pool was closed due to renovations at the time of our stay

the pool, the gym and laundry facilities really made our extended stay comfortable

a large laundry basket of dirty sheets was left outside in the hallway

size of room, indoor pool, laundry and breakfast.

i also enjoy the convenience of being able to use the laundry room

know it's a little thing but they provided a washed and dryer so a guest could do their own laundry

rusty - no notice about any work from the hotel to be prepared elevator did not work 1 day guest laundry did

no laundry service

laundry room should have a quarter machine - the bistro was somehow always closed - there should be

and i availed of the pay per use laundry facilities, which were really useful for me and handy to have on site

bathroom was in dire need of an upgrade - the light fixture was hanging from the ceiling, towel bar fell off

the restaurant and the bar was open would have made it more convenient for the weekend but we may do

the rooms are beautiful and the restaurant room service was top notch.

great location, beautiful room, decor and lovely penthouse gym

clean room. nice bar area. location

the supervisor, leticia made sure my kids and i had a safe ride to the hotel from the airport when my flight

the staff was great. laundry facilities helpful. convenient location.

there were excellent, free to use laundry facilities - very useful if you're

the suite room is amazing and very comfortable the breakfast is great

our one bedroom suite with a kitchenette was wonderful for a family of four

breakfast was amazing

there was no place to do laundry. i had to go next door.

a little loud to have a room near the laundry room.

no laundry facilities

laundry across from the room. guys doing laundry were loud late at nite.

the breakfast and coffee/light food options were much appreciated!

food and laundry available if needed. beautifully decorated. full kitchen.

room was spacious and had a kitchen! the indoor pool was great.

so clean & a full size kitchen was great.

very pet friendly, would have loved to know that in advance

wifi never worked

we stayed here after a longer trip and were very happy to be able to do laundry in a convenient way (staff was

good mattress, wifi, breakfast and location. clean (new) with hot water and fluffy towels.

the pool is tiny, more for splashing around with kids -- i don't think laps would be possible

the beds were comfortable but the indoor pool was not heated.

parking is tight

laundry facilities

location and pet friendly

wifi connection good

i wish the gym had better hours

with wifi

the pool is a joke but at least you can immerse yourself in water.

overcharged me for the pet fee

the pool was clean and perfect for digressing

wifi works well

room was spacious, very clean, well appointed with a kitchen that provided essentials

as a result the pool was closed the entire time which was disappointing

i didn't expect to have to go through the food lion parking lot to find it

breakfast was included and free parking.

blackout curtains not movable/only for appearance which was upsetting because the window faced a parking lot

didn't realize you could bring pets

i had a small balcony, there was a laundry to wash my clothes, a snack shop with wine and ice cream, too

the bar had limited drinks

room service only when requested

wifi worked for my phone but i couldn't connect my laptop or tablet.

called for shuttle from the airport, and was told instead to take a cab, they would pay; the cabbie

i get to go home with clean clothes! laundry on site is fantastic.

spacious room, laundry facilities

not having to keep stacks of quarters in order to pay for laundry.

free laundry, which we utilized

the laundry and breakfast. location

easy parking and near the university of virginia

distance of so many pedestrian friendly areas of charlottesville - restaurants, shops, theater, bars

food from room service was good

no air flow in gym, 1 of only 2 treadmills broken.

ordered room service for breakfast and the eggs benedict were over cooked and bland

went to a diner for breakfast about 7 minutes from the hotel on the main road into uva and it was good

don't have breakfast they have like a quick breakfast grab and go it's not really that important but to some

a suites hotel, i expect the kitchen to have the basics plates, cups, flatware, etc

breakfast could be better, it was a very small to-go breakfast

no milk at breakfast for tea.

shower was falling apart. no laundry facilities available.

the room was like a little apartment. i also loved the laundry room very convenient.

patio door in room to take pet out needed maintenance, as very hard to open. room 108

liked all it had to offer such location, style of hotel, indoor pool, restaurant, close to other stores, etc

breakfast not included bar only open 5pm thru 10 pm

i was delighted to find a laundry on site and made good use of it

desk employees were friendly and helpful, the facility was clean, bright and fresh, the indoor pool was heated

the indoor pool was clean and very relaxing with a great scenic view

pool was fun but extremely chlorinated to the point that my kids didn't even want to stay in it because it was

good amenities - kids loved the indoor pool friendly staff and great breakfast

there was an outdoor patio with a fire pit, laundry facilities, indoor pool, business center and workout room

indoor pool free laundry breakfast social hour

plenty of laundry machines too

long term government housing residents monopolized laundry facilities and luggage carts

they also offered free laundry services

staff were outstanding small little exercise room laundry facility was clean

observation: in the back parking lot, i wasn t sure which entrance to take at my after hours arrival, so i

we needed to leave early in the morning, and during the week, we had been eating breakfast at 6:30 am

wifi didn't work the first night

late check out

center with a functional printer and ergonomic chairs, friendly staff, a workout room, a guest laundry, outlets

hot tub, pool, walk around the pond and outdoor fire pit

the gym is small but has lots of equipment

it was a great stay great staff in everything was wonderful in it's was worth the money in the room service was

everything was perfect. the kids enjoyed the indoor pool.

pool and rooms, access to laundry.

they ran out of food but i had to go back to the kitchen to ask for more, the tables were not clean and the

clean, quiet, good bed, pool

didnt eat breakfast

pool and rooms, access to laundry.