the lounge areas were amazing and relaxing as was the spa and pool facilities

would highly recommend this hotel for spa lovers , golfers and those who love a hotel by the sea

), breakfast times, checkout time, wifi etc

the lounge areas were amazing and relaxing as was the spa and pool facilities

during covid times well maintained staff worked hard and were friendly breakfast yummy and great parking

staff were great! room was clean and spacious, decent gym.

room with various light settings to choose, clean room/bedding, easy to log on to wifi and staff were helpful

rooms are spacious and clean, breakfast is excellent, and amenities are all very good (gym, bar etc

early check in and late check

gym facility could be slightly improved

suite was brilliant there was an adjoining room for the kids with a door that could be closed and another door

room service breakfast was requested and very much appreciated and enjoyed

also, it is actually two rooms so the adults do not have to sit in the dark once the kids are in bed, brilliant

there is plenty of parking if you have a vehicle

we stayed with our pet dog molly and the hotel couldn't do enough for us

the bar had some very interesting books to flip though as you had a pre-dinner drink

we felt the bar area appeared makeshift with bottles stacked on a trolley

offer of bar food, so use awful dining room (no jeans etc) with dire menu and ludicrous prices, or get a

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back

the dining room ditto, and the bar too

laundry service was a joke

it would have been nice to have a laundry room available in the hotel as we were a

they worked with us to ensure that we had a ground level room, helped us locate laundry facilities, provided

clean comfortable room and good breakfast. fantastic parking. friendly staff.

no room service and very little on menu at night which is a shame

choice of bar menu

staff were ever so helpful including the bar staff

easy parking, spacious comfortable rooms and good

hotel claim to be pet friendly but we booked an executive family room and when they knew we had a pet they stuck

i would prefer a dedicated bar area

we were able to get some laundry done during our stay, and we had a couple of nice evening meals in the lounge

also onsite laundry for hotel towels and linens are on the second floor next to the rooms so not great when

information about laundry in rooms should be more clear, my friend didn't see prices on the form when she filled

on arrival to our room, the laundry was piled high next to our door

pool and spa facilities are wonderful.

we suspected the room might be directly above a kitchen, laundry, or water boiler as it was difficult to get

good food lovely staff very pet friendly rebecca wa very nice room spotless clean

wifi signal not great

food was tasty, dining room was pleasant pet friendly and pets were made welcome

no wifi inside room

it sounded like someone doing laundry next to or above our room

room and this was acknowledged but i was put next to a corridor where housekeepers were removing laundry carts

just the wifi was pretty poor

bathroom needed updating and the same with the swimming pool

staff could not do more for you, bar staff were very good

room did not have a fridge or ironing board and iron; we were told there was no laundry facility at the hotel,

the chambermaid just threw the dirty laundry on the dirty concrete deck outside instead of a clean laundry tub

cosy rooms excellent food excellent location pet friendly

loved the room and the restaurant and bar downstairs!

location is perfect, the wifi is strong

they have no laundry service even though that is mentioned in the list of facilities

no laundry as advertised

pool was a must have for the kids! the most amazing friendly staff!!! breakfast was lovely also.

excellent location for all the family. kids enjoy the pool.

the pool was lovely and warm, excellent for children staff were so friendly and helpful

location probably the worst postion in the hotel next to laundry with bottle bank outside very noisy liked the

cleaners leave dirty laundry in the hallways which is on display as you are walking around too

photo - very much feels like a servant s quarter on the ground floor next to the luggage and laundry room with

the worst thing of all was the dirty bed linen lying in piles on the floor (no laundry buggies) surely a health

that at 4am trucks turned up, at the back of the hotel, to empty bins and take away the dirty laundry etc and

first we didn't get the room with double bed because of the problem with laundry service, so we slept in a twin

the room was at the back overlooking the bins and must have been close to the kitchen or laundry as we had to

the breakfast lass was a joy, and the receptionist arranged to do our laundry with a smile

find, in a great location approximately 5 minutes walk from the beautiful castle and with ample parking

we paid a small surcharge for late check out on request which suited us perfectly

i'm all for saving laundry costs but one needs to be able to let towels dry out

laundry facilities were out of service.

ironic that the bathroom has stickers to conserve water yet the amount of towel laundry they must go through,

no laundry facilities

internet speed very bad laundry not appropriate (they clean the clothes without ironing it)

no guest laundry ,coming from nz finding this right across the board on our road trip

too small noise -sleep quality poor beside laundry room door banging all night facilities -lights didn t work

only thing we liked was that it had a pool table which gave my kids something to until bedtime

phone for room service socket broken and windows not opening at all in the room to let in a little bit of

restaurant closed but room service in place due to covid so you can order your meal and it will be delivered

i used the hotel laundry and they lost one of my socks! bummer but not a deal breaker.

amazing room, gym, bar and the best staff. fantastic breakfast!! and great cocktails at the bar.

room was quite big and very comfortable, wifi connection worked well also for remote work, and the location is

incredibly comfy bed, great to have a late check out time of 11a.m on a cold morning.

the beds are exceptionally comfortable and we had a family room so both kids had their own single bed and we

full apartment including kitchen and laundry

the in room laundry was great to have during our long trip

room was clean and nice to have laundry machine.

doubles are rather small), free of charge, recommended the breakfast, good location and has a laundry room,

i really enjoyed the location as well, close to convenient locations like tesco and laundry, and i loved taking

piles of dirty laundry in hallways all afternoon/evening and morning would like a

very tired decor. laundry service appalling.

also, this was mid-trip for us and needed to get laundry done

room with deliveries and laundry right below us

housekeeping also mistook my dirty laundry bag for garbage, and it took several tries before i managed to

convenient location and friendly staff, went above and beyond to help me get laundry done.

) underneath the kitchen facilities and laundry machines are working all night through and tremors through the

elevator, we kept getting lost getting from our room to the lobby, laundry service was terrible - worse than

the laundry service was a little uneven, maybe better to just have a washing machine guests can use

they also had the wonderful service of doing your laundry for 10 - totally worth it

it s surrounded by laundry room and kitchen

room was next to the kitchen and laundry

staff very friendly and accommodating- even let us have an early breakfast as we were away early

and parking excellent

i book hotels on their parking facilities.....and your advert was accurate

was in room 111 which was right above the gym and may be laundry area, i could hear and feel the vibration of

opted for the keep the planet green so our room wasn't serviced the whole time to keep down on laundry etc so

amazing gym and pool, lovely staff

room service was good

like the fact the pool area is not staffed with a lifeguard as felt it was necessary at times as kids were not

my portion of the hotel through the struan building and was immediately hit with a smell of damp laundry, like

also room was above the hotel laundry so noisy during the night, also wedding on and function room near room

charged me twice for laundry service but got a refund

only thing i didn't like, is that some of the towels have old stains, and the laundry as well

good location. same day laundry service included.

we asked about the laundry service mentioned and he knew nothing of it, promised to get back to us but i am

unfortunately, there was no wifi but i guess it was a temporary problem.

very comfy room, lovely view across the river, friendly owners and excellent breakfast.

its imperative theses days to have wifi/good in hotel /b+b s

breakfast was amazing

around the bottom of the large bed, i was surprised to find that it was still wet from the laundry and my room

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

high price for a backyard apartment, near the garbage and laundry machines

it had a small living room, kitchenette, and two bedrooms

free parking at the hotel was a big plus for people travelling by their own vehicle's

i also had an issue with laundry

no gym laundry service

cooked breakfast i didn t like the poached eggs

from the rooms to restaurant (thanks chefs for an incredible meal), to the bar and courtyard, to the home made

window in the bar area was left open in the evening on the last week of september

great outside day laundry service

lot of parking spaces available too

the parking spaces for all

lots of parking, beautiful facilities and clean

the beds were very comfy, the bathroom was spacious and there were more than enough parking spaces on the

most amazing food, stunning suite with comfortable bed, great wifi, best breakfast we've had in a hotel in

sat very relaxed in the bar before our meal, catching up on emails

breakfast was excellent and plentiful with smiling

comfy atmosphere like you are in your living room with the fireplace on

only downside is that there s no bar menu dining is limited to the aa rosette restaurant, so if you re

was badly in need of refreshing, however the washing / wc facilities were very good, the laundry service was

facilities within the hotel, no kids menu, main menu was only a choice of fish, duck leg, beef cheek or gnoshi

convenient location with good parking. room was very spacious.

the setting was beautiful, the walled garden was great for hide and seek with the kids

the setting was beautiful, the walled garden was great for hide and seek with the kids

were beautiful and the fairy walk through the rhodiedendrons was really imaginative and fun for kids and adults

were all so appreciated the grounds were an added bonus - this is such a special place for kids and dogs as well

breakfast was plentiful and delicious

only small issue was poor wifi signal but not huge issue.

surroundings, comfortable rooms, the staff was excellent, the fairy trail was a great idea for kids

on site parking excellent

not having wifi in the room.

no wifi in rooms.

wifi did not work in bedrooms

'free wifi' could almost fall under trades description - patchy at best and only available if you're

laundry service was a bonus and parking was easy and convienient

the laundry is 15 which seems expensive to me

ripped me off with laundry

we needed to do laundry, and they didn't have a washing station, so we paid them to do our laundry

extra fees for laundry