good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

the pool was also great

kids loved the pool

newish property in a great location with ample parking

quick and easy check in. free parking. breakfast included.

could use more landscaping in outdoor pool and seating areas. a little too much hardscape.

loved the back patio area with games and pool

added a 'destination fee' of $25 per night for pool, gym and other amenities - none of which i used and was not

pool and area were excellent

very good accommodations, love the pool, the staff is excellent

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

my traveling companion wished that we had daily cleaning/room service

the hotel was super clean and it's in a great location, tons of parking and coffee in the lobby in the morning

the pillows need to be changed and the pool was closed at 8 am

first room in the hall next to the hotel machines plumbing laundry room public bathroom

far from casinos

i needed an early check in and he was more then happy to help

finding close parking spots at night.

wifi receptor was difficult in my phone

they have everything on-site including laundry machines next to the ice

only thing i could possibly say is that the laundry facilities were really hot- a combination of machines working

the laundry is outside (not a negative, but different)

on-site coin laundry, location

it was also great to have coin laundry onsite

after calling three times over the 24 hours of my stay someone finally removed the bags of laundry

i wish they would have had an outdoor bar open

but since we had spa treatments we were able to use the spa pool which was very nice

the property is just beautiful the pools are amazing and room service is always great

there's a ton of children as it has a pool area geared towards children

not having a security camera in the laundry room while washing laundry

loved the pool area. nice to have a laundry room. convenient location.

laundry facilities

the laundry room was very convenient and

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

pretty good breakfast, spacious room, coin laundry on the floor, easy check-in and out.

laundry too small for so many rooms . tv with no foreign channels available.

the laundry facilities were a bonus

wifi was next too non-existent

in the very corner of the parking lot all the way in the back

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

didn t work correctly very noisy room next to laundry room could hear people walking in the room

also, it would have been really nice to have a coin machine and vending machine with laundry

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

nice pool, laundry, great happy hour and breakfast

the bar tender was funny and kind, the staff was very helpful

at checkout when i asked what it was for, was told for parking and the ice tea in the office

there were glasses and dirt around the pool underneath the cabanas and we saw a room service tray outside a

boutique hotel with amazing pool, restaurant, beds, and staff

front desk staff was amazing! pool staff was great too! and, housekeeping was very good as well!

view, and the fact that everything was brown, and the bar and the restaurant looked old, it is not attractive

room service was not consistent with rest of experience at hotel- both times orders were incorrect

a little not enough staff by adults pool

the room service and on-site restaurant were not even close to up to par for a 5-star hotel

the spa was amazing too

expensive the place screams of a remodel restaurant prices crazy inflated taking advantage bar service at pool

we love the grounds and pools

should have a coffee maker in the room and a mini bar of some sort

rooms/ pricing ice machines bar service

room service is surprisingly fast for a resort that size

the laundry room is a little bit pricey compared to other embassy suites.

friday, i checked in, and the kitchen closed

breakfast and drink in the afternoon was excellent

great environment! good breakfast! good housekeeping staff! good wifi

parking was convenient and never a problem to find a space

laundry and vending machines functioned properly

friendly staff, clean laundry

great and friendly staff staff, clean, convenient to gas station, laundry mat and freeway.

the laundry facility and vending machine were in a safe and secure room.

didn't need a pool laundry restaurant

desk person could not care less, just gave us the keys and told us nothing about the property, wifi, dining

pools were comfortable as long as you could manage to keep away from all the kids

staff anticipating needs - impromptu taco bar after coachella festival days was great.

**the golf cart guys were nice** we attempted to have breakfast at the on site restaurant - many hotel

pool spa was disgusting with pizza on the decks, water was filing, plastic cups were on the bottom,

friendly staff, clean and had so many pools for kids to enjoy.

pebbles used for landscaping in pool areas was a very bad decision; as they were more often than not found on

kids enjoyed pool. also liked all the activities for the kids and family

the golf course was walking distance, enjoyed playing on the practice range, and had lunch there with

and it was a little confusing about the breakfast buffet location

the pool area is well maintained and the view of the golf course and mountain makes it even more wonderful

beautiful view or golf course and mountains.

cockroaches, unfriendly staff at the breakfast kitchen.

great place to stay for the bnp paribas open. free shuttle

the location is excellent. the property is well maintained. i love the pool and spa area.

clean family room. great pool area. good laundry facilities.

they give you laundry detergent, and laundry is free to do

trolley full of smelly trash and dirty laundry left in the corridor overnight

the rooms were big, free laundry, the pool was great to cool off.

used laundry facilities, however, no softener

pool, breakfast cafe and camp esmeralda

a relaxing and enjoyable property. is perfect for any family & the kids love it.

i love the gym

the pool bar and food closed early on saturday. the water fall was also closed early.

liked the layout of the pool

free laundry facilities

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

i never realized how relaxing a golf course view is

did not have the opportunity to enjoy, but the pools and gym facilities looked very nice

fully equipped kitchen and washer/dryer

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

room cleaning, didn t get laundry, didn t clean

in addition the resort fee includes free parking which was a huge plus along with free ev charging

room with nice pool views

many amenities were not available due to covid, such as restaurants, the boat ride, gym, spa and the stores

my kids virgin slushy pina colada drink was $2 less than mommas cocktail concoction of same drink

3 101 did not like location laundry carts all the time hey noisy

location to golf everyday.

the bar manager was like something out of a movie with his fancy drinks and good stories

they also have a huge golf course and many pools with water slides

spa tub water jets didn t work, cockroach in the bathroom, used coffee packet in coffee maker on

i think all hotels should provide a laundry basket to place wet towels instead of throwing them on the floor

very clean room, clean laundry facility, pool area, clean everything

great spot. had a good size kitchen, 2 bathrooms. very clean. able to do my laundry. great view.

laundry didn t work.

equipped kitchen, free laundry, two pools, tennis court

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

was hard to get a room service and it s take time until the reception was answered to the phone, no place in

was a private party and their dining room was closed and we could only have small plates at the bar or have room

beautiful lobby pool areas

also the garden is well maintained with a peaceful adult pool and somewhat smaller pool for with children

the spa is massive with friendly staff

would have been nice if there was a laundry basket provided since i had to walk to the on site laundry facility

--laundry room price is good, and dryers are nice and hot

free and / or in suite laundry

parking next to the unit

condo-style rooms with numbered, covered parking outside the door

the pool, location, room equipment, internet speed, laundry room

breakfast and social hour were great. nice pool and hot tub. nice staff. convenient location.

kind of a mess in parking lot i think you were remodeling.

here our room was spacious with a small sitting area, office, kitchen

kitchen had most amenities i needed

laundry piled up by the elevator

wasn t that clean, lots of rubbish and laundry around

room too close to the main laundry and noisy

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

wifi they are working on it the corridors were not so clean globally the room was ok but

the laundry we need card to use

there's a laundry, you can not pay with money or a credit card, you need to download an app

screws were missing because it looked like an attempt to securely fasten the door closed and the laundry should

was annoying to use; laundry room almost impossible to use since it functioned only through internet commands;

facilities are great, laundry room, pool, jacuzzi

first of all it s adults only, so you can really relax without hearing screaming children

wifi was a bit unrealiable and room walls were thin - could easily here room next door

staff, room decor, outdoor area including pool, jacuzzi, seating area & nice breakfast included.

only have one real complaint about this place: the wifi is shamefully abysmal for a property of this level

breakfast was great every morning

property is beautiful. lunch at pool was great. staff super nice.

delighted to award l horizon resort & spa a well-deserved 5-star rating

this place has set the bar for travel standards. it exceeded expectations across the board.

there were some issues in the kitchen, which i understand

pool was my favorite about this property the staff was very friendly , the food was amazing

also, i loved the fact that they were so pet friendly and even had a dog park on the property

pool area was a bit busy (with many kids).

im all for a pet friendly property but not when they are allowed to be in pools and saunas

wifi in our room was low speed, only minor thing

wifi is good and all around the rooms and pool areas

very nice location with access to laundry and a pool, clean rooms and friendly staff.

laundry room good area for

the laundry room was also clean and there were always machines available

laundry out of order

laundry facilities were provided but they were expensive

no laundry facilities guests were hand washing clothes n hanging them over the balcony

it would have been nice to have cups for the coffee so we could walk around and laundry bags for our dirty

property was clean it is luxurious, truly amazing view of the pool area , i had no problem at all checking in

the room was in a great spot, looking at the pool

the uber ride to the casino and to the other side of town was very affordable

hosts with plenty of homely touches, such as free laundry and welcoming drink

it has everything you could need for a short or long stay including laundry, bbq, and a community kitchen, and

was relaxed, peaceful, comfortable, lovely staff, personable, laundry facilities, can have your own food and

free laundry facilities, snacks and the staff are amazingly friendly and made us feel like family

kitchen and laundry available for anyone who wants to use them

great staff. rooms need more kitchen supplies, containers, spices

i loved the pool area with the big tv and the ability to be in the area until 10pm.

the pools are beautiful and well-maintained, offering a relaxing spot for both adults and kids

the room and pool place ud83dude0d ud83dudc4c

the villa also has all things needed for potentially longer stays including a full-size kitchen & washer &

our room was close to the laundry room which got noisy relatively early in the day

breakfast ice machine near bus laundry access

the onsite laundry was very expensive 3 times more than a local one

was so kind and did all he could to find me and calmed me upon waiting for my guest he gave me a pool key and

nice quiet room. excellent tv. nice breakfast.

several great pools and comfortable room including in-unit laundry.

washer and dryer came in handy as we had been travelling a few days and had a build-up of laundry

the pools stay open longer at night

fun, looks like a heaven, it has everything you need, swimming pools,golf clubs,tennis courts, gym, basketball

-more 'shaded area' at the pool

enjoyed the amenities of the pool gym laundry room and bbq grill

laundry room is also a nice plus

pool and laundry room were not accessible---had to use facilities associated with the other

of the phone in my room wasn t going through but the same thing happened when i was in the laundry room

laundry room was not open, remodeling . rooms are a little tired

good location; clean; friendly staff; laundry facilities

spent most of the time at the pool with the kids and there was plenty of space for the whole family

at 6 am with kids running up snd down the hall

at 6 am with kids running up snd down the hall

wifi way too slow

laundry was available and the pool was heated although i didn't actually make it in the pool it is

great bed...access to laundry machine (sold laundry soap at counter)

laundry service was excellent, friendly and really cared

laundry area was just a washer and dryer down a tight corridor with just enough room to open the

laundry room available onsite (take quarters) pool nice and clean

the pool and outdoor areas were really nice as well

the front desk staff was amazing and so was the breakfast crew

very limited wifi connection

the pool was really small and right on the main street.

found us rides to get to golf courses, very helpful with anything you need

tv was hard to work plus wifi

location was great, parking was free and seemed pretty secure

no music at the pool at musicland

pool should be open late

second highlight was the pool

loved the weather, the location,the staff especially steve , good to have a laundry.

there were laundry facilities

the laundry room should open at 8:00 am, not 9:00 am.

on site laundry

:) ), laundry, comfy rooms

on all hinges gap in shower window, any1 could look in roaches clogged shower drain/ filthy tub laundry rm locked

parking lot is sketchy with several seemingly abandoned vehicles in it

close to downtown and restaurants close to airport and golf courses

hotel is falling a parts rooms are discussing you will find homeless people around the parking lot beds bathroom

the pool looked the king size bed was comfortable

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

i used the gym, the laundry, free breakfast

mention of pet fee upon reserving

don t like to grip about little things, the couch in the room i was in was a bit worn, we had a kitchen but

not much i didn t like. the pool was too cold.

the food at the pool bar was not much to choose from. the drinks were not great.

the slide and bar was closed when we got there around 530pm.

good gym and the golf course was great

how they have a lot of activities for kids and family

at the adult pool the bar was not open so that was disappointing

also, laundry washer, so kick butt

villa has living room, large bath, separate bedroom, your own balcony or patio and even laundry

the rooms with the kitchen is perfect as well as the washer

clean property and staff were polite and courteous. gym was smaller but had great equipment.

and just loved the over head shower and the fireplaces in the bedroom and living room

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

we also used the guest laundry

no kitchen dishes, etc.

breakfast was adequate and i was happy with the experience

the comfortable area and the gym

the bed was very comfy, and the room was spacious

lots of privacy , easy free parking

were on a road trip, so having parking available was essential, and this hotel met that need perfectly

there's plenty of parking, well one for each unit

parking was great, the neighborhood is vintage, quiet and nicely located to downtown

the soda machines and their other machines that they have in the laundry room are card only i should be able to

cheap and cheerful... guest laundry available....great location..

there were laundry facilities at the motel.

coin op (credit card) laundry (1 each front load washer and dryer) next door to front desk

laundry facilities on property

no available laundry

facility, super friendly staff, amenities (breakfast, lunch options, complimentary gym membership)

breakfast and lunch included was a nice touch and dinner on the weekend

great staff great pool

the grounds are beautiful and the amenities, pool and spa

we had to go on to our next stop with bags of wet washed laundry

they have a coin laundry here which is great but staff refuses to change money into coins.

breakfast was very nice too

clean, nice compact gym, and close to the highway. i would definitely stay here again!

pool closed too early

laundry and location

the pool was beautiful, the gardens and communal areas clean and tidy, the laundry facilities super accessible

great to have access to laundry

also used the coin laundry which worked fine for us

only one washing machine was working in the public laundry room

no restaurant nor bar open. not their fault.

while we overall truly enjoyed the grounds, i couldn't help but feel i was walking right into a parking lot

is at the best part of palm srins with amazing views and a stunning pool

no information in room for services availability, not even a number for room service

i thought that there would be full spa services at next door avalon but only one on-the-grass yoga class sat

i requested a new room because the laundry carts for the hotel were always blocking the stairs, and not one

wifi doesn't work at all at night and barely the rest of the time

pool would of been nice to use thats why i picked this spot i thought the pool was open and my

pool is dirty, the room is dirty, the attitude in the office is bad, very bad, i do not

fifth wheel parking

our room had a wall attached to the laundry room so it was like a helicopter over our room

wife and i wound up in room #511 which shares a common wall with the hotels laundry

perhaps the hotel should be no kids allowed

we were able to have early check in as well

wifi/internet access