english - most of staff was not able to speaks english - but we always find someone who does 2) laundry - this

pool was very warm and pleasant despite windy april weather

pool bar closed for 2 days. most clients complained and then it was opened.

there was free wifi on the premises

location, free wifi and mary at the reception.

it is better not to use laundry service, i was waiting 5 days for return of my clothes

the rooms were big and pool area was lovely, great views and comfy sun-loungers and cabanas

room was lovely. pool perfect. breakfast superb

basis but the breakfast were superb and well managed , we did have several lunches in the pool bar and they were

t worth the money and it doesn t deserve 5 stars because it only has one small pool, the spa is always closed

the cocktails at the pool bar were inedible

pool are excellent, and great location

the food is dreadful and i found nothing appealing other than the snacks served at the pool bar

clean, location, friendly and helpful staff, great food, very nice garden, heated pool

super breakfast would have liked the dried fruit out instead of at lunch time

the gym is very very smelly & not very well equipped

inclusive only at pool bar and restaurant not at the roof top bar, even though was both san

this hotel, i got a large and comfortable room, it was very clean, the service was excellent, the breakfast was

tasty clean, nice, large room 1h in the wellness area included friendly staff wifi working well kids

we were sorry, that because od the covid restrictions was not possible to enjoy spa and fitness.

pool is small considering how many guests the hotel can accommodate

the swimming pool was heated which was excellent

the pool was brilliant and there were plenty of beds available around the grounds

lovely pool

available sunbeds around the pool area

the beach and sea just next to the fully pedestrian boardwalk, fantastic view very good breakfast with plenty

for both breakfast and dinner was good with varied selection

the breakfast buffet is generous and well stocked

facing south, with a direct sea view and within sound of the waves, immaculate bathrooms, good wifi, comfortable

spa was fantastic for chilling out

more pleasant details in the room - as hats, wine , free safe , more surprises for kids , the food is very

very varied and good quality, evening program (jazz, guitar night, pop/rock) also fine, nice pool, good drinks

i had also breakfast included and even though i'm vegan, i did find many options

pool bar service would be a nice improvement and you'd probably sell more

laundry was a plus, useful for us

the hotel is generally clean, and guests can request fresh laundry daily

the mini golf is like a war zone it is that hazardous it s like a law suit waiting to

it's a really nice place with family, more activities for kids

pool was clean and general hotel was very pleasant

on site car parking

customer service, fantastic pool and spa

only the (large) jacuzzi pool is heated. all the others very quite cold.

the rooms are very comfortable, the pool area is lovely, the food is wonderful and i think it is exceptional

bar service poor and took a long time to get served air conditioning in room not very effective

excellent reception staff, evening entertainment was loved by our kids

for a sauna after using the gym (free) for example you have to first book the spa and then pay extra (12,90

ceiling in several places - food is ok, but isn’t great, no evening entertainment, and kids just running wild

the children club was nice too, pity that only for kids above 4 years as we were travelling with a 3-year old

the snack bar was too far from the pool but it was literally a two minute walk!

facilities are great - three swimming pools, gym, bars and restaurants are maintained with high quality

stunning hotel , beautiful rooms and pool area

the gym was somewhat lacking in equipment and the snacks offered between meals were quite plain.

pool bar open past 6pm pool bar or room service not included in all inclusive could do with a few more staff

breakfast and dinner were really excellent, amazing quality, the room i got was incredible with

the laundry service can be quite expensive which is not very nice if you plan to stay long and take

they had breakfast from 08:00 until 10:30, then another continental breakfast at the pool bar from 10:30 to 1

it s important to know that the video-game room and the spa require an additional payment, and we were also

games in the kids clubs were dirty and broken, and the kids club on the dining-room floor had almost no

the pool is heated

hotel is more for families with kids

you can hardly sleep after 7 am, slamming of the doors, trolleys from guests and stuff, kids screaming

- really nice selection of food - fantastic tapas bar with local beverages - late checkout

i was disappointed to learn via the one mode of information outside the restaurant that the gym was closed as

the spa needs modernisation, i guess it is old like since 1980s , but clean

some machines in the gym were not in good conditions

breakfast and dinner were varied and high quality

the pool and facilities were great. adil at the pool bar was especially helpful.

very clean, comfy beds, great breakfast

the pools were great, breakfast was also really good and the staff was really nice and

drinks on tap all day, delicious snack/pool bar food

even the snack bar for when meal times is closed was great

- wifi was very bad all over - the hotel prides itself on having 5 outdoor pools

a lot to choose from, staff is amazing smiling and helpful everywhere starting from reception to bar, restaurants

in wintertime there is only one heated pool and thats why it was quite crowded

outside pools not heated could have made costs of laundry clearer

indoor pool which was great as it was april and windy outside.

clean and modern. parking was not a problem. it was not that busy

the main bar area constantly stunk of sick

seriosly 4 **** hotel with no wifi

the kids loved robie and the children facilities. the sport classes were also great

adult only pool. good bar service. easy to enter and leave sea from a great beach.

adult only pool. good bar service. easy to enter and leave sea from a great beach.

very good food, large choice of drinks in the all inclusive offer, clean, heated swimming pool, good internet

all inclusive offer, clean, heated swimming pool, good internet connection throughout the resort, parking

the laundry service is provided by an external company which took out laundry bag and kept it for 3

super romantic hotel with stunning views (and great chocolate options for breakfast!)

love the rooms and the view of the infinity pool was really amazing

we enjoyed breakfast and diner everyday at the hotel, plenty of variety to choose from

hotel description was mentioning a spa which instead was closes

comfortable space, great pool, in peaceful location

were a couple of activities for 5-7 years each day, but we went in school holidays and the kids would have really

had to choose between heating pool or air con in villa and would have liked both!

if you want to play tennis, golf, football, volleyball with your friends and family or even strangers, all you

playitas - we stayed in villas which were lovely and spacious with own pool

we had breakfast included which was fabulous and in the evening usually ate in one of the two on site

the front desk reps, the stores members, the bartenders and the servers, the gym attendants- all were amazing

buffet breakfast was absolutely fantastic

despite being quiet, there is plenty of parking available, making it easy to explore the island by car

most people seem to choose the half or full board option or eat in one the restaurants or pool bar so not much