nice breakfast each morning and needed laundry done which they had in the hotel

easy free parking

the breakfast could of been more.

we particularly appreciated the service, especially during breakfast

the kitchen so we could save money on our trip and fix meals in the room.

room service

we requested a non-smoking room but the surrounding rooms are smoking rooms so ours was smoky too

fireplace in room free wifi

particular, but it was kinda of sketchy feeling in the hotel parking lot and building

had a no smoking room, but there were 2 (one large) cigarette holes on the very thin bedspread

the laundry facility, laundry, & business center do not work

good laundry room

laundry on-site

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

on which way you are traveling on the highway, you have to make a u-turn to get to the hotel parking lot

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

kids all had bathing suits only to find out pool was closed due to a crack at the bottom

good breakfast and location

picked non smoking) the first room we were given once you opened the door it smacked you in the face the odor

the wifi here is absolute garbage, it does not work

musty cigarette odor in a non smoking room

although it was a non smoking room

the beds had holes in them from cigarette smoke, and i thought there was no smoking in the rooms, my overall

free breakfast and laundry

the exercise room was quite warm because it is connected to the laundry room

the pool wasn't open and thsy was one of the reasons we selected the hotel

to use the pool, but it was down for repairs

work out and pool closed, no breakfast bar

they have the requirements necessary laundry, fitness center, pool

laundry didn't work, and the best they could do was to suggests walking beside the highway several

big room, great amenities, fantastic staff and easy parking

it can get quite noisy with people and kids running around.

large room, honest breakfast, free parking, hotel seems pretty renewed.

the kitchenette and the laundry facility is a big plus that makes the hotel stand out

the laundry room. big fridge. great water pressure. quiet. pet friendly

no quarters for laundry

the cost to do laundry is a little high

there is a pay laundry, but make sure you bring your own detergent as the hotel does not sell or provide it

i like the fact that i could do my laundry before leaving ud83dude05

was clean both outside and inside pool workout room and the laundry room was in excellent condition

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

we stayed in a king studio and used the pull out sofa for our kids

a little gem, with excellent facilities, the staff was very welcoming and super nice, and the breakfast was

i was allergic to the laundry detergent used on the sheets.

the location does not have a spa as currently indicated on website.

comfy. near the highway. the bar downstairs (even though it was closed at the time i stayed)

we were told they were not pet friendly anymore, and when we got there they said they were

bar is great, food is amazing, staff has always been great with me

i was disappointed by the lack of laundry and cleaning, which was unexpected

but the main reason it appealed to me when i booked was because i saw there was a restaurant and bar inside

the restaurant downstairs was amazing. the pool was great for the kids.

room service is impeccable

pool had a bandaid floating in it

the laundry area consists of one washer and one dryer

i wish coin laundry were available

the gym and laundry updated bathroom

laundry

the laundry room on the 2nd floor had trash all in between and behind the washer's

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

plenty of parking, nice bar and restaurant, rooms are always clean and well kept.

there was nothing bad happening, just lots of kids having fun, but it surprised my family

* they never answered to my early check in request

free parking on the premises was very convenient

close parking spot to the hotel are all valet and can only be used by people who valet

very clean, active bar and restaurant

held there, only one person at the check in took 20 minutes to check in,no one at the coffee bar upon

nice rooms, very clean, beautiful venue, ample parking space

appreciated having laundry services

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

more like an apartment they even give you a laundry basket

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

the staff was friendly and they allowed me a late check out

sure has laundry room but no laundry soap to purchase

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

no laundry service was a problem

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

the pool was clean the kids loved it

in the guest laundry center, there's only one set of washing machine and dryer, which may present a challenge

guest laundry center, fitness center, and swimming pool were fun to use

free breakfast was delicious and heated indoor pool was nice

comfortable hotel right off the highway, clean and convenient and pet-friendly, would recommend to anyone and

location fine, free parking

mini mart in the lobby and laundry mat in the basement

amazing place very beautiful, nice pool

beautiful pool and architecture

the bar area/ lounge area was comfortable

the worst was that their was a lot of people but not a whole lot of parking so we had to park towards the end

the bathroom was clean and we had the laundry on our floor which was a bonus

laundry room had limited machines & dryer no free detergent provided limited entry options, either

rooms are relatively newer but if you are on the first floor or near the pool/business room/laundry it will be

the wifi was not

no chocolate milk for the kids at breakfast

appreciated that the room was very clean; as well as the laundry room

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

it was a beautiful place. great breakfast and friendly staff. a home away from home.

loved the breakfast, space in the room, kitchenette and the pool/jacuzzi.

hotel was clean , staff friendly, breakfast was good and the lobby was decorations was festive

good amenities- pool, laundry, breakfast

swimming pool and fitness center were great perks as well as laundry room and they were all included with room

nice rooms. liked the free laundry.

the public areas, lobby, breakfast area, fitness room, laundry room, were very nice, clean and modern

clean and comfortable. helpful, friendly staff. very nice breakfast.

room service, food was served in plastic that melted upon arrival

the restaurant is closed due to covid and no room service

very clean! very nice staff .excellent towels and enough of them .nice gym

little bit crowded, kids throwing the ball all across the pool like in their private

heater was a bit noisy and gym equipment (esp. cable machine) needs maintenance

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

great there were laundry facilities but the dryer took my money and didn t work

friendly staff, laundry wash and dry $1 per load. ample parking space. close to my activities.

that there was a lot of activity’s for kids pool volleyball tennis horses shoes

pool was closed. this wasn't advertised prior to booking.

laundry - very good when you have a trip with kids

faculty, laundry for guest

at the entrance and in the parking lot must have been on a timer because it was very dark and we had a hard time

the hotel is nicely decorated and they have a plentiful breakfast included

hotel, very comfortable bed, nice gym, great lounge areas, and close to a number of suburban amenities

friendly staff, safe location, laundry room in the building

excellent breakfast, room (suite with kitchen) very spacious and comfortable.

location pool area clean and comfortable - fresh towels available gym is small, but good quality machines

breakfast location for hours, where my room was located or offer any suggestions for convenient parking nor did

staff, breakfast

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

guest laundry room was out of service

very friendly staff. guest laundry facilities. late checkout possible

the comment re parking had to do with the snow and it had not been plowed enough for ample parking

due to covit -19 pool, gym and no breakfast because there restaurant was closed

housekeeping was too loud. i guess because the laundry room was outside of our door

no laundry service not convenient for a longer stay

the property was clean and well-kept with plenty of parking

rooms and bed comfortable, great night sleep! staff friendly and helpful. wifi reliable.

night, the main sign for the inn makes it look like you should turn left into the parking lot

the swimming pool is closed due to covid.

parking charged very high, becareful wifi is not free

how close everything was in distance and the gym.

that parking deck is too far to travel with kids at night

the food and bar offered (christopher's) was delicious and well presented

i liked that there is a laundry facility

my room only time it worked even a little was in the the bathroom inside the bathtub , i did my laundry while

you have to get used to there being no furniture or laundry bags

large room, clean. daily housekeeping. helpful front desk staff. could do laundry there.

nice big, clean room, with a small welcome gift, bathroom and the motel had laundry facilities which was very

stayed 4 days and couldn't do my laundry because girl at front desk told me that motel has nothing to do with

also the laundry facility there was good and close to my room

liked the had laundry on site and the cleaning girls would give you anything you needed if they were in the

bed fridge stove wifi cable tv laundry walmart and bus terminal near

the laundry room

we were counting on being able to use the guest laundry, but we found that the dryer was broken

room i had was next to the laundry room/ice machine

the room conditions were great and beds were very comfortable. we had a decent breakfast.

wifi signal didn't have problems and i had several video calls uninterrupted

nice room, free parking, wifi was good.

it also has laundry facility in basement and soap powder you can buy at reception desk

also no laundry service

i was able to do my laundry while i was there

there was also a laundry facility to the basement and you can buy little laundry packets and even softener for

similar breakfast

machines were out of order, the gym was not completed or available, and there was no laundry room

and they didn't have laundry

no laundry but there are two convenient options available nearby

served free breakfast

the lights are not working in the parking lot

laundry was too little

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

no room service, no laundry service, worn out suite

poor customer service no gym

excellent room service!

there are only two laundry machines and two drying machines

neat and well priced and had a nice pool.

breakfast could be better. maybe some scrambled eggs and bacon or something.

they allowed us early check in and late check out

there was even cake for the kids and coffee all day

hard to get to off of highway, did not feel safe, laundry cart always left outside our room.

strangely enough....wifi was the greatest asset.

parking.

refrigerator in room or microwave poor parking parking lot a mess staff under trained will be my last stay

rude staff and false advertising online very dirty inside and out parking lot full of garbage and cigarette

no refrigerator or microwave in the room and limited laundry facilities.

asked for a non smoking room and got a smoking one

were travelling with a dog and wanted easy in and out and a property that did not charge an extra pet fee

my non-smoking room smelled stale and smoky and there were cigarette burns in the comforter

free wifi worked without problems, free parking

no laundry or alcohol available and it is far to get to dinner.

the sports bar on the lower level was amazing.

wifi - lights blink in the shower, sconces hang on one screw and crooked

enjoy bringing my 2 sons here mainly because they love to use the pool

i didn't have any breakfast there but the bar was wonderful

they have a open bar as well as pool and laundry center

kitchen and lounge area was spacious

i wish i got there earlier so that i could make use of the pool the gym and the bbq area ... :)

wasn't too fond of a few of the breakfast options because i am personally a picky person but i admire that they

room was huge and had a kitchen which i was not expecting

laundry charges money but does work, tv was not waking had to be replaced, remote not working had

we didn t have time to do laundry, but the area was very neat and tidy

we were close to most store. indoor pool was awesome for the kids

my daughter loved the room service & pool area. also the automatic pancake maker rocks

continuous noise from room above. kids running and jumping all night and day.

2: the hotel does not offer laundry service

no free wifi in the rooms

friendly, convenient to the town, pet friendly

no mini bar on the room

we also like that there is a bar and patio attached

the room was comfortable and spacious. the laundry room was convenient and fairly priced.

i was told the two she had a the front desk was for someone else and that laundry wasn't done

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

like the suite. however there was no paper towel in kitchen otherwise it was very nice

staff very friendly and breakfast was very good.

three huge black bags with laundry were in the hallway when we left at 5:30

parking is obnoxious so you have to use a valet

location, parking facilities with complimentary valet, decor , comfy bed contras: 3 stories building with no

great location. wonderful bed with frette linens. buffet breakfast was very lovely.

just pastries, packaged goods, and lukewarm coffee ( maybe better if the cream/milk were heated) parking very

beds/pillows were super comfy, the room we had was clean and clean smelling, and there was laundry on sight

clean, great location, great amenities like free on-site laundry, gym, free wifi

free laundry

quiet atmosphere, very clean, friendly staff ,at times the cost,free wash rooms for laundry

the coffee is great. the laundry room is also great. the staff was very nice.

i could do my laundry there

entering it smelled like fresh laundry , which was comforting besides just the smell but the knowledge that the

the laundry room and stairway had garbage on the floors

the laundry room and vending area is very clean

the laundry could have been free or half the price.

the room was very nice. i loved the fireplace

amenities were great and the kitchen was well stocked with all cutleries

the wifi connection didn’t work for us the kids didn’t like that part

the wifi connection didn t work for us the kids didn t like that part

had a little kitchen perfect size

clean laundry room

breakfast trx in the gym

the nice breakfast selection was much better than what i've seen at other hotels

pool and gym is extra small

great breakfast great shower

it had a 24 he laundry room, also the

(not usually an issue, except i have 4 young kids)

the layout n space of the room the quiet of the location n that it was pet friendly and also the 2 baths n the

full kitchen

they lied about the room rates, and lied about the ceramic lamp my kids broke in the room

great room for our family, enough parking, multiple entrances and bonus was breakfast.

room was clean and quite large. staff was very friendly, good breakfast.

free breakfast

breakfast time could be extended but the staff did offer me anything i wanted without me asking at

great room for our family, enough parking, multiple entrances and bonus was breakfast.

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

pool just great

however, room service checked if i'm still there for a couple of times after 10am even i still had 2 hours

location, value for price, clean, wifi

everything which includes gym, pool, staff and rooms.

laundry!!

i was never able to connect to the facilities wifi which was never an issue before

just cofee, and apple, protein bar and orange juice

that being said, parking was annoying with a giant machine taking up an entire side of the lot

the breakfast

the laundry set up was not good, you had to download an app

cookies at check in, bar and restaurant in lobby, clean and everything i needed.

relaxing place , love the environment, nice out door pool , perfect for sun tanning , nice tennis and bball

staff was really nice, and they let me check out late so my son could enjoy the pool a little extra

bed was comfortable, restaurant and bar was good

we love the variety of breakfast foods

breakfast wasn t great!

swimming pool was not working. it would have been better if this was made known during booking

everything, including the breakfast, was very good

breakfast was delicious with a good selection of food options

had no change at desk to do laundry

i had to go to the laundry room to get them

was only 1 laundry room on the first floor with only one washer and one dryer

had a air conditioning system that completely linked all over carpet soaked our shoes and sons laundry toilet

i want free breakfast

laundry room machines in good order

pool, gym, size of room, cleanliness.

free breakfast marginal. limited fruit, weary looking cut melon

clean room, swimming pool and gym on premises, coffee and tea available 24/7

last hampton i stayed in, we had screaming kids at a birthday party at 1am

great! clean! nice bar good size pool and jacuzzi.

fitness and pool area was crowded with too many children

the bar restaurant was.really good. the food was delicious.

the pool area and cleanlines

property is dated. parking entrance and exit doesn t always work properly.

was stinking like dog poop, since this place is pet friendly hotel, laundry room area was stinking like poop,

no bell carts coffee machine has been broken for a month laundry machines broken

staff at night was highly uncooperative and did not know at all about the property and laundry

the laundry doesn

we have nothing against the dogs at all and i ve been a pet owner myself in my home but that s not the kind

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

laundry facility, but they don't provide laundry detergent and quarters

gym is small, and doesn't have lots of free-style

bar closes a little early and the pool time should be extended atleast an hour longer than what it

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

they don't have any laundry services on site.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

it would be excellent if they include in the facilities an area for laundry.

there was no laundry facility available, there was no swimming pool facility.

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

handy to have a laundry to use and the 24 hr little store at the desk was great

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

room was great. staff very friendly. great location! canadian bacon once on breakfast bar

they lost my pet agreement (for a service animal) and then accused me of hiding a dog in my room

tried to do laundry but couldn't get any quarters from the front desk

the pool area and certain places looks outdated.

well lit parking lot

some of the interior is dated; the gym and pool area need updating.

they even extended their breakfast time for everyone

no on-site laundry facilities for guest

working laundry, fridge too compact; no vending machines & front desk kiosk seemed too pricey

only one laundry machine for all patrons

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

should have laundry in each floor since there are regular family that seem to live there

laundry get done everyday

limited storage space n expensive laundry

the next day i realized i had no laundry bag and went down to the lobby again

laundry facilities were great

nice location plenty of parking room was nice

laundry machine was broken

we were told the laundry was not done yet

laundry machines could have been better but no big deal

location, laundry option, internet

didn't work most of the time -laundry out of order and not free as advertised

affordable price, large refrigerator, convenient laundry room

the guest laundry is an added bonus, the refrigerator great; the bed firm and shower restful

the laundry room was a plus

kitchenette because i have a 9 month old so i'm always washing bottles and i like that i could do laundry before

there was a laundry room on the first floor and a kitchen in each room

we traveled with two kids, couldn't even get milk on the property

the bar and the bartender!

that they have parking space large enough for tractor trailers

plenty of parking as

bar area was full of nats fruit flies

breakfast was great

the breakfasts are delicious with plenty of hot options and fresh fruit

shower drain clogged and water would pool up in tub. also there were ants in the bathroom.

the pool is wonderful

grounds, phenomenal heated pool, terrific place with great food and rooms

the pool and staff and hot chocolate were excellent!!!!!!!

breakfast not included. minimal gym

winter, i'm booking a room just to use the amazing, warm swimming pool

we were annoyed for a short time by kids in the hallway coming from the pool which was nearby.

house keeping was good. good parking space.

i was able to do our laundry in the 2 washers & dryers they gad available

they don't give you wifi you have to pay

no wifi. if i was staying there on business i would of had to pay to use it.

wifi issues

pet friendly and im love with monsarette she is beautiful just the perfect hight very nice lady

i believe the towels in my room were folded without laundry

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

smells like weed always. toilet running tiny pillows broken laundry no amenities

available for laundry needs friendly

it was clean but laundry machine was not working so i spent 4 hours to just do it

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

no change available at counter for the use of the dryer at laundry

i used the laundry facility ( two washers and two dryers)

the friendly staff, the comfy bed , laundry service and the breakfast

the pool was outside and it rained so we couldn't swim

love the pool exercise room and the tv hooking up to all of my streaming services was a

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

i really appreciated that i could do our laundry here

pool was under renovation in the summer seems like that would be a winter thing

very welcoming,personable,sociable and great with kids

i was told that both the pool and gym was under construction but not lack of cable access

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

free laundry excellent breakfast clean room

staff kids running around the lobby as well

breakfast, gym and pool

someone used my token to do their laundry, and i wasn t so happy about it

the hotel was able to make a switch from smoking room to non-smoking room.

no wifi, no breakfast. basic motel nothing special

was given a smoking room initially

very clean well lit in the parking lot

the laundry facilities are clean and nice

can t say there was anything i did not like i even enjoyed the laundry room

laundry available 24x7 on the 1st floor

laundry facilities very convenient

also, there is a laundry room right next to the entrance

location, laundry, gym i just want a swimming pool so it will be perfect.

laundry was available for a small cost

wasn t informed of amenities such as laundry or vending machines, would have came in handy

location close to the expo center was good. hot breakfast was excellent. parking was excellent.

breakfast was limited and waffles removed 15 minutes before meal closing time

there was a homeless guy sleeping in the laundry room (when police would respond he would leave so they couldn

when i came to start my laundry the people occupying them were nowhere to be found

free coffee and laundry facility on site was convenient

wifi did not work

ease of checking in/out, free parking, and decent location.

coffee in office nice. laundry room nice

has laundry cut they don't sell detergent or have in vending machine

wifi is poor, is hard to get connected

having snow nobody clean the parking lot there was a couple of accidents and snow was everywhere i really have

bedding filthy and covered w pet hair. carpets also covered w pet hair.

which was not addressed and the way she spoke to me and later to my daughter for some info on wifi suggested

later hours for the bar would have been better for my stay but will influence my next stay.

trying to merge into the parking lot from the highway. could be dangerousl.

really nice gym, breakfast had a lot of variety

we had a drink at the bar and lisa was terrific our first night

i felt really uncomfortable like if i was sleeping on dirty laundry

didn't have a whirlpool, spa or sauna

the hotel bar and food is the best in the area

sorry to be picky, but trash in the parking lot.

the breakfast - 21.99 is too expensive. should be cheaper options

laundry on site.

everywhere the supervisor can't be inspecting each room properly and the room didn't have any laundry bags for

on site laundry.

to get to, free parking, good central location

should have more variety for breakfast

loved the face there was a laundry room every floor

on the second question, we asked if the laundry was available

was showing pool which was close, that was the mean reason i took this hotel for my two little kids to have good

that due to covid the pool was not open!! no their fault so i understood.

lots of kids, people not dressed properly

i wish you guys had non pork options for breakfast

always clean, friendly staff, good food and cocktails. pool and gym are really nice

pool wasn t open

controls in rooms worked well, linens were clean, floors/surfaces clean, comfy beds, nice gym

pool, gym, water in the lobby!!!