hotel is in a very convenient location with excellent parking facilities

parking is in a parking garage attached to a mall, but signage needs to be improved once one gets

a clean & comfortable room. good parking and easy access

location for where i needed to be close to small shopping mall with plenty of food choices parking easy in the

good room and comfortable bed. good parking.

parking under building

& bar were not staffed

every time when i have to be at the university of murcia, it's nearby and there is a very handy parking underneath

location was excellent and car parking was free

i believe there was underground parking however we had a caravan and trailer and there was a space for us

wifi and tv worked fine

normal deasent hotel. own secured parking place

breakfast in the bar so need to ask for fruit and yoghurt

there's also a secure parking included in your booking

clean, excellent facilities, local bar below serving delicious food and drinks

bar area good but no food on a friday

comfy beds, very nice staff, bar open until 23

poor wifi. wash basin cracked

the shower should have a bar to hold onto for shorter people or handicapped people

i also had no problems with the wifi

just after midnight - not able to obtain drink other than from mini bar - this is poor for a hotel of this star

modern, spotless & spacious

there is a spa and pool next door you can go to for a few

there wasn't a lounge bar you could enjoy as part of the hotel or an area with sun loungers you could enjoy if

location poor for tourists. noisy busy dual carriageway road next to hotel. very poor wifi.

very clean, great staff, parking in the basement lot, supermarket next door, and even a laundry facility

everything was fine. they nas laundry which helped me a lot

friendly stuff, comfortable bed. laundry self service.

reasonable fee (5 euros per night), which provides security to personal transport, also there is laundry

laundry room available as well as garage parking

also, affordable ironing and laundry services

its a nice but old hotel with good location. wifi works really well

cconvient place, parking, friendly staff, pool.

had a sandwich in the bar area but it was quite poor

wifi in the room was good

wifi not always available in room - but always available in lobby and public areas

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

wifi is not very good

convenient room, clean bathroom, good location, fast wifi

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

wifi is stable

the pet fee was 20 eur per night

slight complaint was perhaps the bar facilities closing at 11oclock, maybe extend to at least midnight

room service no minibar fridge empate only water bottles also room does not look like what you pay

no room service after 11 pm

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

the breakfast is good as is the bar and snacks

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

comfortable bed, jacuzzi bath, breakfast, gym

wifi works most of the time and there is good waterpressure in the shower

free wifi okay

wifi did not work at all and i needed it for work

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

good wifi

central place, 1 minute away from the catedral and roman bridge, good fitness gym, free coffee and tea near to

spacious rooms and good facilities in the hotel, like a gym

the room service came every day and by the time i returned to the room every evening, it was as if

amazing clean place, pet friendly, good wifi. central location. comfortable room and bed.

bar or restaurant other than for breakfast but this didn't bother me as there were so many options

although we did not use the facilities ie cafe bar restaurant it looked excellent

4stars and no room service at 11

bar service was excellent and prices were very reasonable for a city centre hotel

we requested late check out and that was no problem and we were not charged for it either

it was a very comfortable stay with good wifi and parking underneath

comfy bed (if you dont count dirty laundry)

no bar facilities after 12

pool was too small to swim in.

even room service is great and is available by 11pm

clean,no language barriers & very polite, pool & gym inclusive

the free offer of a spa happened to be a 40 min car drive out of town with small costs when you get there

central location and the bar next door. excellent breakfast included in the price.

poor wifi sign of 2nd floor

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

wifi connection

they have food facilities and connection with a bar across the street that looked good but i didn t utilise

we were travelling with a 4-month-baby, but we were able to get hot water in the morning from the bar (it would

there was a small issue with the wifi.

great friendly hotel , perfect location. lovely staff . small but great little gym .

the gym

i did order for an iron and they confirm they just have laundry services.....

the first night we were tired and ordered room service

trend mill such that if you are 2 you got to wait also they need to improve the time for serving breakfast for

rooms, very comfortable and i ordered room service that was delivered promtly and the food was very good

that my over 16's kids breakfasts hadn't been included when booking two rooms

the laundry prices were a little high but we appreciate reasons for that

we made use of the bar and the seating area on more than one occasion, it was very comfortable and pleasant

very poor wifi coverage , we stayed at the second floor and couldn't use wifi at all

that room service was not available after 10

- big bathroom with great water pressure - room was cleaned to a high standard daily - swimming pool was lovely

liked the room service as well

the hotels details it says the bistro bar is open from the morning till 11pm

also room service worked flawlessly

location was great, the hotel was pet friendly, staff were very helpful

) good lifts, good wifi

went for a winter spa break- which looked amazing value for money

some of spa facilities did not work

staff and beautiful hotel, plenty of on site parking

really friendly stuff, great breakfast, enough free parking.

there is a great bar and restaurant on site too

comfy bed pillows, friendly staff, warm and cosy room, excellent spa facilities.

the spa was small but good

would like to return when spa reopens

shows a pool - a big pool - there isn t one and no spa- just an average hotel - if it just advertised

this hotel shouldn't be confused with the spa facilities that the town is famous for.

the main thermal baths are open to the public, were overcrowded and felt like a pleasure park for kids

the end of our meal, but that was ok because it gave us the chance to find the little riverside bar for an

well-maintained hotel set in beautiful, peaceful spa village

pool/spa staff act as guardians rather than facilitators

the room was comfortable and the wifi excellent.

would need irons- i have never come across this problem anywhere - most hotels at least have a laundry room

peaceful and quite unique spa and swimming pools were excellent with a great pool bar

we particularly enjoyed the thermal pool area

the breakfast was also lovely plenty to choose from

you cross over the road ( not busy) to hotel termal for breakfast

large swimming pool could do with a little maintenance, a few tiles missing at the steps leading into the pool

drinks at pool bar very good value, coffee and wine only 2

go to the casino bar next door

we loved the pool area especially as it was included in the price

unable to sit around the pool since people reserved chairs with their towels

very good price. clean room. good shower free parking.

parking with direct access to the rooms by lift. cheap fuels next door.

nothing really only thing was they had a restaurant/bar on site. free parking was a bonus.

), only regular bar tapas in the evening - they were ok, but nothing special - unfortunately we expected something

on site bar & restaurant

, with a first class restaurant, delicious food , from breakfast to evening meals, free secured parking

restaurant open for dinner a bit late for us, but we had tapas from the bar earlier.

hotel should be 4 star rated, it's excellent in every way, covered parking area, air conditioning very good in

good thing for me was the free parking also

stopover, a very modern and clean hotel with excellent bar and restaurant attached

the tapas in the bar was great and cheap

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

central location, parking ok. room was clean

friendly staff, nice people, clean room, good parking

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

the thermal pool use included with room rate were great

dining room service with carmen was really friendly

the breakfast was delicious, typical of a three-star hotel

as the above plus no guests bar .

the spa facilities were fantastic.

just the pool

whilst clean and comfortable the decoration in some areas was in need of updating ie the bar where we ate

the bar staff were friendly and helpful, it was quiet and felt safe and secure

half outside warm pool was fantastic, loved it with the kids.

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

a note explaining how to use the phone - specifically- what numbers are needed to dial to call room service,

no wifi on 4th floor

good choice for breakfast and close to the centre of

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was

we had selected kitchen facilities in our search but didn't appreciate this did not apply to the suite selected

had the apartment and the kitchen was well stocked with the essentials to make dinners in the evenings

impeccably clean, lovely gardens, pool & surroundings

an absolutely gorgeous property with an incredible pool

breakfast, pool area, sorroundings

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

clean, affordable with an amazing bar and restaurant

breakfast could have been better with more selection. bar was closed also. but all in all ok

we were working in the area and looking forward to having a drink after work but the bar was closed on our

with bar and two restaurants, none were open so nowhere to even purchase food and drink

staff helpful & friendly, good facilities in the hotel and room, wifi very good. parking nearby

the bar and restaurant were closed. we'd arrived expecting to eat there.

weren t informed the restaurant and bar is closed on monday s before arriving

cozy, quiet and clean room, there is restaurant and bar within the hotel, everything was perfect easy check in

only guests there at the moment, so i could decide for my self, at what time i would like to have breakfast

beautiful location, grounds, pool, place.

the wifi also dropped in and out a bit

the older lady at breakfast was unfriendly

we only stayed one night and had to leave before breakfast. our stay was too short...

nothing to do for kids

parking was hassle in the unground car park

if you use hotel parking it is expensive but you can park in the road for free.

isn t long enough- but - rooms dirty - staff miserable- room service appalling - food abysmal- nothing in this

although the hotel spa facilities were free

impressed with this hotel, very clean and amazing pool

parking facilities are good

beautiful surroundings, flowers, peacocks, lovely swimming pool, and very comfortable room facilities, with

had very good selection dinner menu is extensive and all courses we found excellent lovely pool friendly

staff was not so friendly (especially the guy at the gym

arghhh no wifi

the bed was so comfortable and i loved having our own pool and the gym was amazing

great new property for the area. good food and gym highly recommended

good drink selection, outside / communal areas a good space, plenty of (free) parking available on-site

the pool was great although it wasn t sunny for us to get in

the balcony door was squeaky, some noise from the bar underneath

really noisy from bar downstairs, hardly slept for the 2 nights

very good a/c and wifi

the noise from the bar next to the hotel was open till 4, so you heard all the noise and cars pulling up to

there was wifi in reception but it did not reach my bedroom

excellent service, and good location for my needs. good free parking as well, spot on.

nothing we didn't like, but we noticed the absence of a bar / lounge, and feel that some people

free parking

parking on site is a huge plus in spain

t us) would like to have had a swimming pool

all staff were so polite and helpful pool indoors absolutely wonderful breakfast fabulous and with one of us

wrong room given to us then made to upgrade, no life guard and lots of kids

none of the cardio gym machines worked though which was disappointing and were not fixed once reported

great location ,perfect for a round of golf

no wifi connection in room broken equipment in the gym poor quality food in evening restaurants

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

lot of space, also the sitting room and laundry room were spacious

very spacious two bedroom apartment with the laundry room and two bathrooms

laundry facilities available with in the apartment, ideal

really nice pools and great pizza at the pool bar area

breakfast was included in the price

and spacious room, with ensuite bathroom and super comfy bed

breakfast available and secure free parking and wifi

we did not take breakfast, early flight

off-road parking with barrier overall great stay

dog friendly but not allowed to bring pet into breakfast area

around 7 pm with hungry kids and hotel had no dinner service or any food until 8:30 pm

gym

hotel has a weird smell - in the halls, in the pool area, spa area, etc

they even gave the kids lollipops on the way out

only 10 min walking from the bus station, airport bus also stops nearby, nice spacious room, good wifi

good parking everyday cleanup in room nonstop reception

wifi.

was a little far out, not much close-by so needed car no pool, i never checked very good private parking food

first room we were given had a bad leak (probably from ac) and pool of water was on floor

i have experienced some issues with wifi connection.

small room service menus

the facilities, kitchen, bar, pool all very good

wifi is available but my phone could not use data service after using the hotel s wifi

worked well for us and we got the cutest welcome gifts for our kids

no kettle noise from the laundry room

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

wifi wasn't fab. didn't work to well in the room (3rd floor).

early check in which was a bonus

sauna , gym and steam facilities free for guests

the room and the bar were very big and clean

on-site bar would ve been nice.

the lady in breakfast bar was lovely and helpful

decent size room, comfortable bed, good location opposite station, good wifi.

the wifi connection was poor most of the time

laundry facilities excellent

necessities in the kitchen are missing (salt, sugar

super extra room for kids

good kitchen facilities

park with playground perfect for families with kids

laundry facilities which we did not use

location, had all that's needed in room. liked the idea of a laundry service

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

there was access to a self-service laundry service

english speaking reception, laundry for 4eur, what can be better

the air conditioning, water pressure, and wifi were excellent

pet friendly and location

visitors at reception the wifi code and kettle for the room

one negative point is that kitchen is poor equipped and there is no iron, washing machine and dryer what for me

wifi not working in room

mini bar not working couldn't have any cold drinks in the room

have stayed at this hotel before, i use it because it has a garage and a bar / restaurant

good wifi internet.

so comfortable, noisy, no mini bar in the room, first night no frenchbed (even we paid it by booking), and very

the bar was closed during my stay