cleanliness, laundry, friendly staff

laundry situation: coin operated but not run by the hotel, so you need quarters which the hotel

the professional staff and the swimming pool. everything was fantastic

property was eco friendly, clean, plenty of parking and great location to the highway and to the city of milford

there was an apparent overdose in parking lot and cops came

then i asked for extra blankets i was told there was none that the laundry was behind

the bathroom floor was dirty , it was almost directly across from the laundry room

location of room, gave us 1st floor, two doors from laundry room

staff and breakfast was amazing. we loved the pool....nice size and good temp.

walls, we could hear alarm clocks, people on the floor above us, doors opening and closing and kids playing tag

and laundry room were very warm, laundry services need updated, staff wasn t friendly (overheard them

need to do a little bit more deep clinging under their cabinets, and breakfast could be a little bit better by

the beds are very comfortable. the breakfast is okay.

pool n very clean

the pool was not open

the hotel has a workout room, a pool, laundry rooms, free breakfast and beautiful rooms

decent breakfast selection too

the hotel has a workout room, a pool, laundry rooms, free breakfast and beautiful rooms

the pool wasn't as heated as expected but was still able to enjoy.

the pool is also always a hit with my kids

the room, the breakfast, and free parking. i really liked everything.

front desk staff in particular was outstanding the maintenance to the grounds in the pool area along with the

breakfast had a nice variety of fresh hot food

didn't like that i was not able to get breakfast at one time for my children who were still a sleep during the

the room, the breakfast, and free parking. i really liked everything.

there was a laundry mat nearby so we went there

very convenient to have guest laundry facilities available

pool and spa zone outdated and wants renewal badly

early check in

and spa zone outdated and wants renewal badly

the area where the pool is located is a little hot/muggy. but not unbearable.

24 hour gym and pool

24 hour gym and pool

the decor. custom service. and breakfast.

the pool was great

also, it is the only hotel where i have stayed with an enclosed pet exercise area

the breakfast options were awesome. loved that they had coffee available all day.

it is nice to have a pool and a gym

wish they had an outdoor pool.

loved the kitchenette and comfortable beds

were dirty, elevator shouldn't be located across from hotel industrial laundry room or at least keep door shut

we were told it was due to shortage of laundry staff

the only bad thing was laundry was out of order.

room was super clean,the bed was very comfortable,the bed lining smelled like bleach and laundry detergent

people smoking pot in the parking lot.

loved the laundry room which was very convenient

clean, great pillows, quiet, attentive and courteous, pool and gym super clean, laundry facilities on my floor

the suite was spacious and the sheets smelled like fresh bleached laundry .

great pool and gym

great breakfast, kids loved the pool, rooms were a nice size, everything was clean, plenty of parking, and all

in her defense, she was doing laundry in the laundry room

pool was closed, laundry room is where you eat breakfast at.

no breakfast was served

breakfast was everything , the gym help me catch up with my cardio, & the room was very comfortable and clean

everything is clean,the location was great,breakfast was awesome!

underground parking. great feature when you are on a motorcycle. laundry available.

room was next to the guest laundry facilities which made the space directly outside my room a common area for

desk female staff member was rude on check in as well as when asked about laundry facilities

very clean, nicely kept, comfortable, loved the laundry facilities too.

right off the highway. easily accessible. had a parking garage which was great.

the fact that there is personal laundry is nice

the paid laundry and only one machine was a headache

laundry room was far away from our room

laundry was 4th floor at the far end of building!

there were laundry facilities on-site; something i wasn't aware of but very happy to have

free laundry was great

i didn t get a chance to use the amenities like the gym, pool, or laundry, but i m sure they are nice as

loved the happy hours menu, breakfast was decent, great outdoor fire pit, nice fitness room, free laundry

the laundry facilities was complimentary

the pool was wonderful and there is lots of space to relax outdoors and indoors

to take my own laundry down to the washers to get new towels; out of breakfast food i could eat -- very limited

they couldn't keep up with the laundry

the person doing laundry had left

helpful staff and very useful amenities - like a guest laundry

super clean, great location, very nice pool

great location for shopping, shower doors, facilities work, pool, laundry, gym and market, quiet hours, 100%

the transit rides were fun and adventurous and we saved the hassle of finding parking at the busy downtown

the pool for the kids they love it!!! tom at the front desk is great! always friendly

ample parking

swimming pool was very cold, my kids were shivering coming out of pool

laundry detergent is pretty harsh. allergic reaction.

new, good location, easy parking, close to recreation and restaurants, clean and inviting indoor pool, nice

the kitchen staff so welcoming

handicap parking

breakfast was a plus.

the tv wifi for my fire stick

cleanliness, breakfast, location, the pool and bar area.

with the breakfast that the residence inn typically offers my kids would be happy and i d save money by not

breakfast and coffee were actually pretty good and the bar had food after hours (till 10pm)

suites are nice and the kitchenettes were great

dirty laundry on hallway left overnight and dirty wine glass left in hallway

the outdoor deck is wonderful and the pool and fitness center were clean and relaxing

loved the heated pool

clean property, friendly staff, great location, great breakfast, ample free parking, very bright

was great rooms very clean and the gym facilities were an extra bonus

has pool and laundry room, although pool was closed

the hotel allows pets and in our first room there was dog poop left in the room

the hotel was clean and breakfast was good which i wasn't expecting because it was free

serve turkey products for breakfast

we also love the kitchenette and all of the supplies

both the universal garbage cans on the 3rd floor and in the laundry room were very stinky

only problem was the room we had smelled like stinky socks or dirty laundry

laundry facilities - although we didn t need to use them this time. very quiet in rooms.

laundry room, ice machine, & vending were close to our room

small laundry room

very clean and secluded, was enjoyable to just sit around the pool, have a drink and meet other adults

locally owned. spa services.

the pool/courtyard area was very nice with lots of seating options around the pool and hot tub

parking is free

we enjoyed the hot tub, pool and lounge area

is big for that price the bad is comfortable breakfast is ok the room is laundry the laundry facility is ok and

did not like that they offered a laundry room and yet the washing machine did not work, i did not see an attitude

ice machine is down and laundry room is down. not happy with the stay.

almost every time we past front desk, no one was there, they were in the back doing laundry

the door by laundry didnt close all the way

need to reopen laundry ita ? ? s not dangerous other hotels have ia ? ? m a nurse not dangerous

nice pool spacious rooms laundry room offered close to everything to experience

elevator didn t work and the other one sounded like it was going to break couldn t do laundry and the ice

as having laundry room but it's closed due to covid

i also noticed employees smoking while doing laundry & they weren t wearing proper ppe (face masks), while

the hotel next to it did have laundry facilities you can

the guy claimed they would check with their laundry attendant and informed me i would get a telephone call in

also said guest laundry available, but staff that lives there was tying up

also said guest laundry available, but staff that lives there was tying up the

waste left on floor ie powdered laundry detergent, receipts, wrappers and bottle cap, all quite visible upon

they do however have a laundry rooms to wash your clothes

were told laundry was behind

the laundry room didn t offer any detergent for sale

glad to see laundry facilities since we like to pack light

pool and the breakfast

laundry u could wash ur clothes

the room amenities and complimentary breakfast

the huge kitchen, dishwasher, the walk in shower, omg just wonderful

would like to have had cooked eggs and breakfast meat instead of microwave sandwiches

the breakfast time ends rather early

the front desk didn't know how much the laundry machines cost

it was convenient to have access to a guest laundry facility in the hotel

nice and comfortable facilities. nice pool. nice breakfast.

warm welcome when we walked in and the positive interactions with the kitchen staff the next morning

loved having a fridge, microwave and kitchen sink

internet connection poor and laundry facility not open when needed

laundry facility was unavailable

the parking lot smelled like pee

room was a little dirty and couldn't get on wifi

the parking was dark and facility didn't look safe

cases on pillows no complimentary coffee and no cream or sugar overnight staff not allowed in laundry to retrieve

we didn t have wifi connection in the room.

tv not hooked up to wifi so no television

you can be very loud and smoking rooms are available

no breakfast available.

there was a laundry room, it was easy to use

wifi never worked

i wish the pool has been open but i knew it was only seasonal

the pool was very small

breakfast was excellent, and the staff were very friendly

my room was near some machine that was on all night maybe the laundry

dryer in laundry scorched one of my shirts, clearly the thermostat didn't operate properly as i chose a

buffet breakfast would have been better. i would have liked a refrigerator and microwave

nice and quiet. nice beds. good breakfast.

the bar close too early

no laundry facility to use.

i got a glimpse into the laundry room where i saw dirty machines over flowing

no discount for those two days especially since we would ve used it while it rained outside - laundry room

very modern and close to everything wonderful heated pool

the indoor pool

supply a plastic laundry bag for soiled clothing.

parking was easy but tight. not really anything i didn t like.

sona pool

parking was a little tight but since is post season, street parking allowed with no parking fees

the pool spa was great

price walking distance to beach, good parking option, laundry wasn t a hassle, pool was very clean

also, they were short staffed so fresh laundry and room maintenance was scarce

was able & willing to accommodate my request a a (slightly) early check in due to the off-season

beds were great . staff were great.located close to beach.only thing wifi was in and out

the ac unit was above the sink in their efficient rooms & it kept dripping making a mess on kitchen floor

please book people with kids together in buiding

the breakfast was very good, with a great variety of options to choose from

kids were coming in and out while we were in the hot tub

kids running about without adult supervision

front desk staff and bar staff were lovely. breakfast options were terrific!

we loved the room and the pool .

liked that the unit had a kitchen, it was enough room for four

i was charged twice for pet fee , charged way over the room fee pool dirty no housekeeoing

greater than the breakfast i had last time at sheraton hotel

kitchen pots and pans are very outdated

water was leaking from the ceiling in the laundry room

laundry facilities were broken

one of the reasons i choose this location was because their site advertised coin laundry on premise

internet connection was excellent, facilities to do laundry and iron your clothing, good air condition system

we did not eat breakfast there

there are laundry machines on site that can be used when needed for coin

hallways need some updating, carpet is worn. i wish my room was not next to the laundry room!

in terms of cleanliness, the only thing that looked unkempt was maybe the towel/laundry room right by the pool

and a laundry

parking garage with ceiling collapsed

also need more maintenance of dryer in guest laundry to keep it working

room was just by the elevator and their laundry room

i even talked to the girl up in laundry and she was great

breakfast, parking, wine happy hour, cookie happy hour for kids, heated indoor pool, hot tub, games, gym,

parking, wine happy hour, cookie happy hour for kids, heated indoor pool, hot tub, games, gym, shuttle service

front of the hotel was under construction-no signage in the parking lot

the breakfast was good and stuff was nice

was no room service we requested the bed to be made and towels to be replaced and were told to pick up the

the pool and the gym were under renovation

breakfast had the most options for food that i have seen at any hotel

thing that was a little annoying was the buzz of machinery in my room possibly from the laundry room

great to have onsite laundry and parking

smell of the smoke when i was at the pool

the best part was the breakfast, wine and cookies at night

nothing stands out at this time but in the summer this room right off the pool could be a problem for some who

the laundry room only had a washer and dryer

very friendly guest laundry swimming pool and jacuzzi very clean good breakfast restaurants/supermarket really

old furniture, noisy laundry across hall

wifi i was first given an incorrect password. i needed to call

not enough parking

we also liked that there was a laundry room available, weight room, and indoor pool

vibration from the hotel laundry shook our room

the coin operated washers and dryers, are an excellent idea, i didn t have to take home any wet laundry, and

there was trash up and down the hallway, trash piled up high by the stairs, there was dirty laundry sitting on

they had a gym and free breakfast free wifi that worked and laundry facilities

from staff not being friendly, having to go down the hallway in the morning fighting the laundry bags and

staff, no valet parking for huge parking lot, no room service, no housekeeping, no laundry, expensive poor

valet parking and had 2 handicap women with me and no water in the room

did not win as t casino.

you have the casino inside shopping area and spa room

common facilities like the laundry and snack room pool area were clean and overall couldn t beat the proximity

just wondering how in season would be with no elevator, small pool, small laundry, etc

there is also a swimming pool, laundry room, and

love laundry facilities also

you can do laundry there

very pleasant to have attractive pool area to be able to sit outside

the pool and the room size

than the kids running up and down the halls late at night yelling and throwing rocks in the parking lot close

dropped our things off in room and left for casino

free breakfast and good variety

laundry was a bonus to wash my son s baseball uniform

cleanliness! friendliness! the pool was open

service is great, very pleasant staff and the breakfast is always good with healthy options

the kids loved the pool

we later left to go to walmart (across the parking lot) and when we came back we had a nicer person when greeted

had room next to laundry room and laundry room. very noisy!

no pool no coffee in room

the parking lot was very dark didn t feel safe coming out my car needed more lights

the gym had no cleaning items

the choice of breakfast offered

false advertisement of 'free breakfast' and 'free wifi'

fitness room was quite small, and the pool looked a lot bigger in the photographs which was

our family went out of our way to get hotel with pool so kids could have some

staying there had kids that were allowed to get out of the pool soaking wet and run through the hotel and elevator

figured it was because everyone likes to stay across from the indoor pool

nice )arge rooms. very comfortable. allows pets.

pet policy should be clearer on prices they said that pets were okay but then hit me for a thirty

room had had pets stay in it previously and smelled like wet dog despite attempts to rectify

easy check in, clean, location and breakfast.

i didn't use the pool

rooms, no pests, good hot and cold breakfast, washer and dryer with laundry for $1, and friendly staff

breakfast was great and the room was very nice and they were able to agree to our late arrival

it seemed that the carpeted floor felt wet; then we got into bed and the sheets felt damp

towels are always a pet peeve with me and here they were a bit

group of kids on 8/6/2017 start running around from 3rd floor to the 2nd floor from 9pm to about 3am could

indoor pool and personal laundry facility for guest

the laundry facility on site

the breakfast was good. the location was perfect for where i was traveling.

the breakfast hit the spot

pet friendly

money do to this invented the girl working was very rude and friend with the women that took our laundry out

the room was clean, the hallways all smell like weed, the pool was closed, the breakfast only had a few items

were on the second floor, even though the rooms are marked as no smoking the hallway reeked of cigarette smoke

late check out

continental breakfast left something to be desired

no parking in the back of the building for rear rooms.

parking lot very small n tight some ppl couldn't park goodn took up two spots n had to walk farther

a gentlemen was getting a room for the night and it was cheaper than mine i ask for a none smoking room and

wifi kept going in and out

there was handicapped parking near my room

the swimming pool was the cleanest i've ever seen in a hotel

good breakfast and very nice people. will book there again... for sure

flies in the dining area during breakfast. would ve been nice if pool had later hours.

location, easy access to where we needed to be, friendly staff, good breakfast

the variety of breakfast items (cereal, oatmeal w/toppings, make your own waffles w/toppings, etc)