everything (breakfast, room, and pool) was great

the spa tub

convenient to the highway. customer parking

parking is convenient

the room was very clean. the overall hotel was very clean. the breakfast was nice and hot.

despite advertising laundry facilities the washer was out of service and had a sign on that had been there for

gave it a nine because covid shut down their bar restaurant and pool areas, otherwise it would ve been a 10

kids wondering around the halls disturbing guest by throwing water bottles against room doors and

pool open, room was comfortable

pool and location

great bed. ease of breakfast. pool and laundry

laundry facilities: we attempted to use the laundry facilities, but clothes had been left in a

highest pet fee i ve seen across the country! lower your pet fee!

was lots of lint or some kind of debris in the pool and really took the mood out of swimming, i did tell the

everything! very clean, huge rooms, great amenities, nice pool, and breakfast was delicious.

filthy laundry room, roaches crawling by ice machine

too small, room set up awkward, laundry area was broke

great and friendly staff, close to restraunts, laundry facility and clean .

no guest laundry room

we were told that they were in the laundry

pool had waaayy too much bleach/chlorine in it

i took my kids to swim but i could barely stay in there because my eyes burned so badly from the bleach

a bunch of kids !!! baseball little league they were atrocious. staff did help tho

at hampton inn and it was a very nice weekend indeed, the beds are comfortable to sleep in, breakfast was great

pool is small

was no breakfast, roches in the rooms, staff was very unfriendly, laundry facilities were bad, and druggies all

stench of stale urine in the parking lot

asked for non-smoking room, & rec'vd it as a badly layout handicapped room

was super old and not comfortable the kitchenette was cleanish not disgustingly dirty but not super spotless

backdoor to parking lot didn't lock.

the laundry facilities were clean but washer didn't spin and drain as it should

did a load of laundry and our clothes was in a different dryer

laundry broken

rooms were clean and comfortable. breakfast was good. staff was friendly.

wifi was adequate

in house laundry

the pool area was nice, and parking was included

access was horrible. i had to drive through other parking lots to get to the la quinta

and the breakfast was good for a hotel breakfast, and my daughter and her friends liked the pool and the

staying there for a long period (i assume)time were loud and didn't clean up after themselves, kids running the

in addition, i went to the front desk to request an additional laundry bag

swimming pool was on the first floor and when you came out you had to walk down the hallway that led from

from the swimming pool yes your staff was trying to keepit very dry it's was the moms and dads

just wish they had a real continental breakfast and not what they have and i wish they had a kid pool as well

staff didn't answer phone and had to pay for parking.

laundry services were a challenge

the laundry facilities were dirty and not

although i did not need the laundry facilities

there was two large laundry bins in the hallway for over an hour which really took away from the ambiance

rooms, big bathrooms, very comfortable beds and i love that there was a kitchenette

they have laundry, which is one reason i booked, but no change available and only one dryer and one washer

a minor issue, but our room had a shower but no tub, and then the pool area doesn't have a hot tub (or a bathroom

not enough parking

free parking and free breakfast is nice

wouldn t say i didn t like it but definitely need multiple waffle makers for breakfast, the line was

could use a larger waste basket under the kitchenette sink

available for an early check in as a result of my travel

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

breakfast could be improved. television was underwhelming

pool, lobby, and room.

i like the complimentary breakfast and the laundry facility

attendant down the street told us that the location was too unsafe to park our uhaul and looking at surroundings

breakfast from 6-9 was a bit early for me!

good wifi

good parking

laundry room should accept card by now.

the gentleman came out from the back apologized and said he was busy doing laundry

the pool was very very cloudy

beautiful indoor pool

the parking lot outside lights kept the parking lot adequately illuminated, felt safe out in the

there was a crackhead outside smoking a pipe and knocking on all the doors i felt my kids wasn’t safe i do

in the lobby to request a refund, we overheard the staff talking to a regular customer about the pool not being

wall no toilet paper holder no trash can no ash tray tv remote didn't work and trash all over parking lot

we had to find another hotel at extra cost cause we had kids with

then they argued amd tried tosay i never paid my pet deposite

would like laundry room & vending machines with food.

it does have a laundry room, but the dryer didn't work the best

room were cleaned every 3 days, laundry machine required coins and card

breakfast is a good

the wifi works great

the convenience of having a laundry on each floor is great as well

large room full fridge freezer hob cutulry and plates laundry facilities

laundry on every floor

need to add dirty laundry bags to the room

unavailable according to the receptionist, such as soap, tea bags, hairdryer and quarters for the laundry

very clean nice staff laundry room

laundry

room close to exit and laundry

and i ended up just staying n the room and i ordered a smoking room but

pet friendly with potty area for them; affordable room rate; comfortable room temperature with good

some smoke smell. but non smoking room was great!

old facility, non smoking room but could still smell smoke throughout the hall, that filtered through the door

non smoking room stunk of stale cigarettes

heater was nice and the room was downstairs/non-smoking

the staff, the shuttle service was brilliant efficient laundry

they have free laundry facilities which we used several times

the room was very nice and clean. added bonus of laundry being free.

free laundry facility

everything was great - the staff, the location, the room size, the bed and free laundry!

and guest laundry

could not sleep because of kids running up and down the halls screaming and playing at midnight and later, also

kids couldn't enjoy the pool because of others being dangerous and using foul language

size of room, small fridge, coffee, microwave, bathroom space and free hot breakfast

kids couldn't enjoy the pool because of others being dangerous and using foul language

the pool looked very nice, the room was spotless, the staff was very helpful and friendly

great atmosphere, great location..very friendly room service and housekeeping staff.

great people from the front desk to the restaurant and beat breakfast i've had at a hotel.

we loved the free breakfast & how clean everything was!

the breakfast.

free laundry facilities

the parking is free and free laundry machines

always clean, perfect location, well lit parking lot, and pet friendly

spacious rooms, loved the extra activities available for kids

really hoping the pool would have been open during our stay, but it wasn t opening for about two more weeks

the shower did take quite a long time to warm up and the pool was too freezing to enjoy

breakfast area was immaculately kept--lots of choices

good but gym didn t have much

convenient, new, very friendly and the price was great ! bar in the hotel with free breakfast!

the breakfast was delicious with several options and suggestions

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

the laundry room had a few machines out so i had to wait to get to those available

$100 / night / pet fee... too much, cancelled.

$100 / night / pet fee... too much, cancelled.

i was to park in a different parking lot and walk my 1 and 4 year old kids to our room at 10:00 at night

everything was amazing ....just had problems with the wifi ....staff was amazing ..

it’s european inspired, breakfast items are very untraditional for americans

everybody at the hotel was friendly. great location. nice gym. complimentary water in room.

breakfast could’ve been better or part of the price of the room but ihop is not but a few steps

that breakfast wasnt included with the stay.

we asked if they had a laundry facility

clean, friendly, convenient. onsite laundry was awesome!

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

they were folding laundry in the lobby

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

i also used the laundry facilities - clean

wifi not very good

, welcoming atmosphere in the lobby and lounge/bar, kids enjoyed the pool/hot tub immensely

the wifi did not connect very easily and did not stay connected very well.

suit style room i could at least get complementry breakfest but instead was told they do no do room service

for parking and laundry

pool is the perfect pool for kids

queen size suite is big enough to fit a family of 6 (2 adults, 4 kids) and our dog!

we had to leave to go to another location for a gymnastics meet and had to bring all of our luggage

location, pool area for kids

convenient laundry

i didn't get to explore the amenities since i was busy but i did like that there was a 24/hr gym

location, the pool, breakfast, we loved it all

there were things for the kids to do and a great breakfast too

the size of the room was nice, kids enjoyed the pool

bar, laundry, workout room, on-site parking) and the location

they did away with the pet fee! great location

jacuzzi no jacuzzi pool

probably perfect for a younger group of kids looking for a fairly cheap room for a bachelorette party, etc but

it was not a buffer and my kids did not get enough food

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

the laundry room was just down from our room with no ventilation so people propped the door open and

laundry facility is chargeable and i had trouble as it would not accept my credit card

having laundry facilities on site was very helpful and staff were very helpful during g my stay

wanted to do some laundry said detergent available at front desk but they didn't have any

they were able to accommodate with a beautiful room, excellent price, offered a delicious breakfast, staff was

eggs light and fluffy but watery. breakfast potatoes were un-cook and looked raw both mornings

keeping items serviced on the breakfast bar was a major problem

decor was well done, breakfast was very good, within walking distance of bricktown.

breakfast was really good, staff was very helpful

hotel charges for pet and parking. this is expected in a downtown location.

the room was spacious and the fitness center was quite adequate for my needs.

was $12 per person and limited to certain items so i didn't feel like it was a good deal for my kids

no room service but the restaurant offered a quick take out.

the pool heater had malfunctioned but they made it up to us

refrigerator or microwave in room, small beds, no laundry facilities

my kids and i felt very uncomfortable

could hear the kids in the next room and they apparently heard us coming back late at night and called the cops

was not the hotels fault, but kids destroyed hotels pool, and we were throwing a birthday party, so kids were

excellent room service

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

laundry room was very dingy, but at least it was free

the in house laundry is a token effort with 1 machine and dryer for a large hotel

key didn't work for the laundry room

laundry soap and dryer sheets $1 each

the laundry service was very expressive

great gym & enjoyed food/drinks at the tap house

the room service food selection wasn t great

we used the spa & the lady took to long on the tour & cut us 30 mins short on our massage

immaculate, staff all very professional and efficient. spa was amazing.

ate dinner in the bar area and it was very nice, food was good, and the wait staff was excellent

kids loved it

we didn't use it, but the pool was pretty small if you were staying there with kids

the room we had had 2 beds and was a pet room, as we were traveling with our frenchie

no pool due to covid19

offer coin laundry but don't make change for the machines

great breakfast except that the eggs were very wet.

the breakfast was also good and a nice added value

we also liked that they had toys for the pool

the breakfast was good and location was also good.

the library of distilled spirits (the vault) bar was closed sunday and monday

original national bank interior is now the hotel lobby with huge bar, restaurant, and conversation nooks

it was very beautiful. the vault bar was great.

and of course the vault bar was such a special place

the lobby bar was beautiful. the drinks and the service was great.

no breakfast included . no laundry service on weekends

closing room service early. closed at 2350 when it was supposed to close at 0000. excuse given

room service was affordable and great

he didn t ever check on us and was messing around at the bar with people

their bar is exceptionally stocked and bartenders atmore friendly and knowledgeable

told they didn t have any and room service wouldn t be in until the next day (monday) to do laundry

laundry room and was comfy.

start calling at 10 am wanting you to pay or check out the laundry room was filled with dog

the laundry only excepts debit and credit cards

parking lot wasn t cleared from ice

pool and laundry that have not been functional for the two weeks that i have been here

hotel had all of the features we were hoping for--free parking, free wifi, and free breakfast

the full kitchen

remolding so no breakfast and pool hot tub not working but no mention of that on reservation

the kitchenette was pretty cool also

only thing i didn't like, would be that my husband and i couldn't order any room service at 1:00am

ordered room service several times

hotel offered free shuttle service to the chesapeake arena

the gal working the bar in the downstairs restaurant- forgive me for not remembering her name she was very

free shuttle service is fantastic. really friendly staff. nice room. rooftop bar very good.

great guest laundry

smoking rooms and laundry

no breakfast laundry facilities and snack machine was broke

began to service room i had do not disturb sign on the door i purchased 3 bed sheets because the laundry personnel

clean laundry room and very nice staff. also there were lots of things to do in the area.

the laundry room has a foul humid smell.

only having to wait for laundry ...needs more washer n dryers

they have a laundry room

for what you're getting and covered with dope and drugs scared to leave your car in the parking lot worst hotel

no phone no wifi no refrigerator no microwave

the adult only pool and bar was the perfect end cap for our night after a yummy meal at mary eddys s

we encountered three frustrating situations during our brief stay:pool restrictions: upon arrival, we were

breakfast was great and staff was accommodating.

the adult only pool and bar was the perfect end cap for our night after a yummy meal at mary eddys s

loved the rooms, the design and the amenities. the bar and coffee shops are awesome

it was close to the national cowboy and wetern heritage museum. the laundry facilities worked.

asked 2/3 different people about the laundry room and same answers from all was when they feel like opening it

off and put it in a trash bag with your room number on it then you have to carry it down to the laundry room on

it's lincoln inn minus towels ice soda laundry breakfast or door locks

broken chain lock on room door. wifi didn t always work.

the wifi didn't work for us at all

clean, carpet smells fresh, awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family

awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family friendly, good pool (indoor

clean room and well lit parking lot

the morning breakfast offerings were the absolute best

bagels were hard (old), but everything else at breakfast was great.

old house, the huge room, the music in the garden space, playful and colorful furniture, bar and food offered,

parking was a bit difficult between 6-10pm when the dinner guests were there

the toiletries provided were of a good quality and the wifi was fast

parking can difficult because the lot is very small

you can turn on wifi but couldn't watch moves free

spa tub was dirty, room was next to laundry

really enjoyed the pool, hot tub, laundry room, a

room was past the laundry/service room (first floor) and our hallways was often blocked at inconvenient times

after speaking with the front desk i did laundry and the laundry room had a lot of trash on the

the laundry room should be provided with working bill changer

did laundry on site

used the laundry facilities worked great, plus the breakfast was wonderful

the in room spa bath

great breakfast options, queen suite was good price and very roomy. convenient location

rooms were quiet, parking area well lit

the wifi had gone down so it took a little longer to get checked in, but that wasn t a big deal at

pool was small

enjoyed the little gym and the adjoining pool looked nice too.

a little uneasy about a musty smell and the color of the water in the pool & spa

the pool

great hot shower, newly decorated property in-out, well-lit parking lot, near i-35

the room was clean and had ano actual kitchen

enjoyed our visit, the only problem we had was trying to get our xbox to connect to the wifi for the children

location was great, room was spacious and very clean. pool was warm and the staff was excellent

everything. the staff was very nice and helpful, the breakfast was great, the room was great

were yellow stains on the comforters, there were stains on the towels, they do not have their laundry professionally

everything was explained well, the room was extremely clean and comfortable, and the free breakfast available

i was pulling in the parking lot after work and a man walked in front of me i park get my key card out to enter

the pool was clean and in use the staff was very helpful and friendly

walked around the parking lot and he wasn t staying there

room was dirty , no toilet paper , the laundry only 2 washers and always is full , my room smell a dog , at the

loved being able to do laundry and the pool and grill area was nice to sit and relax

the price was fair and the laundry room and price for laundry was excellent

staying for extended stay. laundry on site and close to good establishments.

great room, nice facilities overall. loved that it had a laundry.

laundry room

the indoor pool

great location, heated pool, free breakfast '' friendly service

the heated pool

great beds with awesome breakfast! friendly staff.

lovely breakfast very chilled atmosphere, free coffee/tea in

was s great option for breakfast, the service area was clean and inviting

ample parking very friendly front of house manager

stagg!!!! door to the parking lot.

good breakfast

the friendly customer service and free laundry service

i liked the fast it had a laundry.

the laundry facility was too small to accommodate the number of residents.

in the rooms had a little small kitchen with a fridge, stove, microwave, sink, plates, etc which is super

the rooms were fully stocked with a kitchenette that had utensils and dishes for meal service in the room

i was expecting on-site laundry but there was none

also, we noticed that the floor of our room was shaking a lot, but i think we were next to a laundry room so

free parking availability, cleanliness, and staff were all great!

great breakfast! very helpful staff.

quiet. easy to find. plenty of parking.

did not care for the parking

so water splashed all over: no conditioner or bath gel, but no courtesy size supplies: used bar of soap in shower

the pool area was nice and there was some pool toys for the kids to play with

vehicle was broken into and our window was shattered in the hotel parking lot

dirty , no clean towels or wash rags. cold shower. used hand bar soap

did not eat breakfast

bed was very comfortable and love havinf the parking right by the door

was great except the juice dispenser was on the fritz for breakfast

that we only needed one he explained how to cancel it and get a refund has free breakfast, free wifi, easy to

the breakfast should have more options, like boiled eggs, etc

the rooftop pool and bar were beautiful. the staff was very friendly.

hotel was modern, comfortable beds, room service, restaurant and bar onsite, and nice gym

would have thought the bar would have stayed open until midnight

had a great time with family, kids loved it

the rooftop pool and bar were beautiful. the staff was very friendly.

the smell in the laundry room

there were none non smoking rooms available on the lower floor

windows and people standing out smoking drugs

no hairdryer like they said, no swimming pool like they said

customer service was great. parking was easy park with my extra long vehicle.

laundry facilities

or return no discounts at all ,, room service was nonexistent,, no vending machines at all ,, laundry room was

of their control, but i mainly didn't feel safe because some creepy guy was hitting on me in the parking lot

there was plenty of parking. i could see my car from my room.

parking was good.

laundry room under repair

free laundry facility

and they even have complimentary laundry machines

good breakfast. nice work out area

we enjoyed the pool and the beds were very comfortable

laundry room was in a different building on the 2nd floor, and it was really hot

i needed to do laundry as we were on a road trip and it was absolutely hell trying to get quartersud83dude1e

i liked that it was big, the rooms were comfy they also had laundry and ice!!:)

breakfast coulda been a little better

the breakfast was great & the bed was big & great

very clean, nice staff, large room with plenty of space. laundry room on main floor.

pool was very clean and there were pool floats and toys provided for kids

pool was very clean and there were pool floats and toys provided for kids

parking was great, easy in easy out

heater wasnt working for 2 nights so it was a bit too cold for grown ups by there were plenty of kids who didn

indoor pool room was cold and the pool water was cold

staff, breakfast, clean....all of it

i though breakfast could of been better...the was no location besides you take it to go

parking when you have truck with a trailer on it

love the big room, friendly staff and breakfast.

very clean nice breakfast soft beds!

the outdoor pool was not heated and the dryer took several cycles to dry our clothers.

i had plenty of choices for a more calorie conscious breakfast

just barely enough parking.

nice staff, very clean and comfortable room, breakfast was great!

our room had a strong smell upon entering. it smelled of old, damp laundry.

it was quiet, clean and comfortable. parking was nearby the room.

smelled horrible, i called ahead regarding our dog and was assured they had a welcoming pet policy

nice and clean, everything worked, pool was amazing. breakfast was good

great location parking lot was well lit

good gym, nice pool, good laundry

it said courtesy laundry room you would think it was free but it was not.

i was also located right next to the laundry chute

great laundry facilities

laundry coins . try to change the laundry coins to a card machine

pool was not heated at night it was broke they said

told me that they don't offer that right now because their power was out and they're behind on laundry

the parking.

guest slamming doors all night & screaming kids

everything was great. the restaurant was fantastic and staff great. bar and bar staff was great.

downside was that it is a 4 star diamond resort and certain things were not available, like the spa but it s

the room was nice and big. the pool was warm (at night )

pool wasn't accessible

pool is closed, upon arrival the desk person told me that he couldn t put me in the room i had a

pool

was not a king room first room was a smoking room we requested a non smoking

n room no microwave no breakfast no laundry all of the things that i thought were there based on my

breakfast as advertised, no working laundry facilities, no front desk service on site as advertised, no wifi

even though i was in a non-smoking room, there were cigarette burns on the bed cover

breakfast was great, clean room, friendly front desk, early check in

breakfast was pretty good

laundry facilities

there was a laundry room to do my clothes and the room itself had been renovated with nice decor as well as

laundry on site. very comfortable beds.

got the king size deluxe spa room, i loved the jacuzzi that we had in our bathroom and how they put snacks and

it was clean, there was a spa tub, they had water and chips in the room.

with web site offering laundry but none on site

it was loud. there were strange people loitering in parking lot.

the bed was comfortable. pet friendly.

last time i stayed i was smoking a cigarette outside with my neighbor and the manager came up to us and said

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

was so slow it took over 6 hours to cool down the room - laundry facility costs $2

great laundry room.

the laundry facilities were nice

staff is very helpful and friendly you can exchange laundry no matter what time and they always have a smile

maid service they should atlant give you free laundry to do your sheets towels you can get at the desk 1 for