nice comfortable room, laundry room was nice

towel bin was over flowing and not taken care of and no pool towels left for other guests because laundry clearly

our room was in the basement next to the laundry room (yuck)

i was told the vending machine by guest laundry facility sells detergent but it only has snacks

is a nice place to stay with kids

that way we were able to use the fridge and microwave in the kitchen, as well as eat at a table instead of on

oking website did not send the right information)

our key to the pool didn't work and parking was limited.

they even had a carousel ride there, got to feed goats, horseback riding and golf

only issue we had was that the pool keys wouldn t work but the front desk at the zermatt gave us a key to use

they were redoing the parking lot and had a laundry mat in the same parking

parking lots need a good sweeping and garage cans emptied outside

pet friendly.

wifi didn't work

carpet was very wet, the toilet leaked, the wifi was terrible

it was also great having a laundry on my floor as well

the wifi is free but you have to sign up for their rewards program first in order for it to work

great pooll area, great breakfast, pet friendly

a busy signal and had to go down to the desk every night to make my wake up call request, and the parking lot

pillows cleanliness friendly staff pet friendly

could use a second washing and drying machine in the laundry room

the kitchenette was perfect for preparing food during the day and the beds comfy

the kitchenette was nice

maybe more parking for people with boats. but everything else was amazing

wasn't enough parking spaces at the property once it was full on friday night

buffet breakfast was amazing - everything you could hope for with omelettes made in front of you to order

they lack coffee makers, in room bar and wifi unless you want to pay $15

loved the smores at night and the welcoming candy and chocolate for kids

hotel is ski in, ski out the rooms are very comfortable, the only thing is the kitchen did not clean the fruit

great location for skiing and easy to get to park city to go out at night room service

shuttle service to main street

location was fantastic. staff were great. fitness center and pool were great as well.

for breakfast room service were a bit dense, and the pool had no towels when we left at closing

the kids loved the pool and arcade and access to the mountain was so easy

loved our stay. room was beautiful and the kids were welcomed!

breakfast included in price - excellent choice of food very comfortable beds great bathroom laundry facilities

the suite also had laundry facilities

the room is large, clean and the kitchen is furnished with everything you need for cooking

breakfast, kitchen in room, s mores, location, pool, hot tub, dinner.

they have a free shuttle that takes you anywhere within a four mile range, free breakfast and free wifi

i want go back with my husband to enjoy the bar with live music

bedroom comfort and decor. the pool was amazing.

i ate in the bar and enjoyed the steak frites (delicious)

my kids loved the camp hyatt room, they had it full of games and scooters

the room service and the pool were excellent. everything was exceptional.

the breakfast was outstanding as was room service

the breakfast was outstanding as was room service

the gym was very good and the hot tubs were busy, but we were served drinks while we waited

included breakfast was a bonus

however, i found that no room service and having to take a shuttle to the spa at steins lodge very inconvenient

facilities were fabulous inclusive of the pool and work out facility

views and pool

exceptional, luxury finishes throughout, complimentary valet & daily breakfast

i also loved the laundry room, although i didn t use that either

it was exceptionally, the laundry facility was great as well

everything was new, the room, the laundry, the gyms, hot tubs, everything

super helpful to have access to the laundry

my key fob to the laundry wouldn t work

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers, it was

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers,

room service gave estimated time and met them

and new rules, but it ruined my night without a change of clothes and swim suit to enjoy the pool

ppl in torn jeans should be moved to bar or other

wish it had a pool not just a hot tub. needs better movie channels.

it had a full kitchen and a cute little fridge

a full kitchen in the room was nice

pool is closed, hot tub closed and fireplace closed because of covid

some maint and wear and tear makes value not particularly fair- bathtubs with now grab bar were too slippery

breakfast was excellent and happy hour was always wonderful

breakfast select was perfect

the breakfast was amazing and prepared by a private chef

the staff was accessible, remarkably helpful and gracious; breakfast was fantastic; afternoon hors d&#

the staff was accessible, remarkably helpful and gracious; breakfast was fantastic; afternoon hors d'oeuvres

location and amenities, friendly staff, free guided hike, fitness room, pool, and free laundry

didn t provide a luggage stand, laundry bag, and the re

location excellent, staff outstanding, room clean, pool and hot tubs wonderful, fitness center clean, free

super nice room with small kitchen area

very helpful staff, beautiful rooms, great pool.

very friendly and helpful reception staff, very clean large pool and spa and coin laundry

you have to pay to do laundry

there is also no maid service or laundry facilities

on site laundry room

i thought the little porch with the grill was aa nice idea, and the guest laundry was very unexpected and

they are activities for the kids and a heated pool and hot tub.

made our own breakfast in our kitchen, very affordable

everything there that we needed from the kitchen in the apartment to pool and other facilities

we loved the hot tubs and pool as well

kitchen was not stocked with spices, water, milk or juice. no restaurant or bar on property.

no wifi

good wifi

is for each guest to either bring four quarters since there is no change dispenser in the laundry room, or one

on checkout staff did return laundry funds from washer/dryer issues

having to go to the basement to do laundry was a bit of a hassle.

thank you for the pool access and close proximity to bus and skiing!

the kitchen was well stocked with everything you need to cook and the living room added even more of a

laundry in room

dish soap, dishwasher soap, a sponge for 2 or 3 meals or washing detergent for one or 2 loads of laundry

full kitchen and laundry in the suite were very convenient

there is a fireplace but not fictional, not gas and no wood to burn

the kitchen needs a few more cooking utensils - like spatulas

there also was no parking pass in the unit

rather as if the kitchen was an afterthought which probably no guest would actually use

the gas fireplaces, hot tub, beds & laundry were especially nice

our room had a small kitchenette for simple food preparation

rude and unprofessional bar man

good food, but expensive cheeseburgers and chicken fingers for kids

the pool is heated so swimming at night was enjoyable

great bar for apres ski

underground parking was great (although garage gets crowded)

was surprised that the pool closed at 9:00 pm

underground parking was the worst i have ever seen

great bar and food.

free laundry

the guests seem to be satisfied as well, so i highly suggest staying here, and the hotel is even pet friendly

great suite balcony fireplace great staff shuttle to slopes was fantastic

spacious , full kitchen, balcony

location, pet friendly.

my room was shaking because of the laundry room i didn't have any towels it was a horrible

very comfortable hotel with great amenities. onsite laundry was a plus.

was clueless, lots of construction going on during our visit, laundry cart was parked outside our room 233

room, bed, shower, proximity, staff, laundry room, gym, luggage cart - all excellent.

the swimming pool and sauna were awesome! the pizza was amazing!

since we had been traveling for 10 days prior, we appreciated the free, laundry facilities right outside our

the owl bar and the tree room restaurant are wonderful

one night we re were in the owl bar and no one said hi or took our order for 10 minutes

shuttles between rooms and facilities. also took too long.

and i had a beautiful, wintery view and it was central to everything the resort had to offer; the spa was heaven

we called for extra coffee and laundry soap and they brought what we needed right to us

and decor, everything was very clean, the bed was comfortable, loved the patio off the room, the kitchen was

shuttle service

we loved the balcony, the super friendly staff, and the pet accomodations.

fireplaces and lobby were beautiful

it was great to have a kitchen with all of the kitchenware provided

full kitchen, spacious for kids.

nice kitchenette and outdoor b

i took advantage of a shuttle service to and from the park city mountain resort base

suite was perfect in size. great kitchen.

loved the staff, food and gym. very pleasant place to stay and the staff is exceptional!

great ski in ski out vacation spot. ski rental on premises great hot tub and pool

once we figured out the system of the shuttle bus, it was helpful and free to get to town

room was great nice clean easy to get to nice bed enjoyed to fireplace

great gym and staff!

loved the steam shower, laundry, kitchen and the fifth floor pool area was awesome

scenery/ burger place was awesome/ pool and hot tub was great/ fully stocked kitchen in

good pool for younger kids

having a really good kitchen was really good

beautiful room, pool, amenities

a handful of times when i asked for things like spa reservations, i got some push back and multiple conflicting

we are a family with teenaged kids the music didn t bother them but for me after skiing all day i like to

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

good buffet breakfast at the hotel, with option for a la carte. good service.

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

the laundry door was off it's hinge and the luggage rack was broken

added bonus we didn't expect was laundry facilities so we were able to freshen up our clothes

didn t use the kitchen much but was a nice bonus

also charged $50 for parking by a third party even though it is the only parking available on the hotel property

location, clean, parking

the steam room and pool dressing/bath room were nice

pool was also dirty

breakfast provided, but room was spacious and comfortable, and the kitchen area was very helpful

finally agreed to process everything on our card, charged for room service but still did not process the refund

it was nice to have a kitchen and lots of room in the bathroom

we were clearly in a pet-friendly room and we found multiple dog treats under the bed, in drawers along with

food was very good .pool is definitly nicer than stein erickson lodge but too many kids

the only restaurant was located in the bar area

we had room service and were woken up by the phone ringing at 8 am asking for their room service

many kids screaming marco polo at the pool

laundry room provided which was nice

laundry is $3 per wash or dry, and the dryer only allows 30 minute dry cycles, so many of my

they have on-site coin operated laundry but will only exchange $6 of quarters for you

computers didn't work. laundry machines were expensive $3 to wash & $3 to dry.

very small pool !!

microwave in the laundry room thermostat didn t seem to do anything

also had to buy laundry soap

i think some laundry detergent would be nice

having laundry in the room

very large room. lots of home amenities such as fridge, stove, microwave, laundry in the room.

my son got sick in the middle of the night so i had to use the laundry room

hotel was not sold out yet they gave us a room next to the laundry/vending machines where we heard noise the

our room was right next to the laundry room so it kept us up and the walls were very thin

but we found an ice machine in the laundry room

the laundry facilities available were more than i would expect

laundry facilities were ok, the dryer always needed more time but clean and available

dispenser wasn't working properly in the bathroom and they need change machine in the laundry room

they have a large lobby with a cozy fireplace, a pool, hot tub, laundry facilities and more

it was close to the laundry room, arcade and i could hear the house keepers

very good guest laundry which does a quick wash and dry

warm swimming pool and hot tub. laundry facilities.

pool and hot tub were nice after a long day. great location.

i thought breakfast was included but it is an extra $12/person and well worth it

we had some young family with young kids above our room and they were very loud

breakfast and attention by staff was perfect.

clean, recently remodeled. smelled good. better than average breakfast.

nice room with comfy beds. mountain views!! good breakfast

breakfast is wonderful

awesome location near ski bus stop, some restaurants within walking distance for dinner, and free breakfast with

great breakfast pet friendly and the set up and size of the room

when we saw her later she was checking in a guest while at the same time processing the hotel's laundry

room was either above or below the laundry room and it was going throughout the night or early in the morning

room kept locking up before we had checked out and the laundry room needed a key card to unlock

laundry room was dismal and not well kept for the guests

great location, nice rooms, comfortable, great pool

easy location, parking easy to find.

clean. staff great. parking easy.

breakfast was a couple of steps above others we've had at other hotels

breakfast during covid could be better

was excellent, except the breakfast

the free breakfast was good

excellent location with easy parking and access to it's amenities

room service gym spa and pool were closed hotel was under reconstruction and i was not told

room with a full kitchen and space to suspend clothes for drying swimming pool and hot tub personnel caring for

parking is always an issue, but expected with such a popular location.

only thing was was that room smelled weird i think because it was next to the laundry room so there was always

the laundry room was very comfortable and reasonably priced

wanted to use the laundry facility but when we went to do laundry the washing machine was extremely filthy &

laundry was in poor shape

we went to the laundry room and someone had left a profane note to someone else and left it on a dryer

they helped my husband surprise me for my birthday by letting my kids decorate the room

rooms very central location very safe and secure pretty good breakfast good laundry

later i found out, at breakfast talking to robyn that the maps are in the laundry room

filthy pool area. issues with laundry room but they were swiftly solved by staff.

on a road trip and had to do laundry

and, there wasn't any laundry detergent available

conviente laundry room and gym

was placed right next to the laundry room at the beginning of the hall so i could hear the machine and was woken

the laundry facilities are nice and clean

plus there is a laundry facility

rooms recently refurbished, staff friendly and the laundry had card or cash options to pay

also, if you want to do laundry it might be good to bring your own quarters

good facilities (laundry, pool)

had no change for laundry washer or dryer

the laundry you can use only if you have coins but staff doesn t have it, you have go outside and

change machine for laundry facilities

have laundry facilities but both dryers were not working

decor full breakfast was excellent room size suitable for family with 2 small children access to pool 24 hours

the room was excellent and easily fit me, my wife and my two adult kids

covid issues, not a traditonal breakfast

clean, great location and a very good indian restaurant across the parking lot.

they were understaffed, but they were out of laundry detergent and many other things

room was right across from the laundry room and it was pretty noisy at certain times of the day, mostly morning

good location with comfortable beds. coin laundry helpful.

laundry facilities, no coin machine and front desk was limited on quarters, also only 1 washer and

room was nice, staff very nice, has a great pool & hot tub

cold shower no laundry facilities very loud construction was going on outside my window the coffee was absolutely

the manager was rude the pool was to warm laundry didn t work and didn t expect cash

dirty, terrible laundry facilities

the laundry facilities were in desperate need of upgrades and was a bit pricey

half of the lights worked 5 laundry room machines were screeching real loud 6 its very obvious your mainenance

we appreciated the guest laundry facilities

he kept me company as i did laundry in the middle of the night helping to plan our trip in the area

laundry room good location, good breakfast, friendly staff

we liked the bigger room we were put in with the kitchen and separate bedroom

hilton needs to upgrade their wifi system. this is a deal-breaker for us.

decent breakfast, ample parking, laundry on floor comfortable and clean lounge area

plenty parking

everything was great! the breakfast outstanding! front desk folks were very nice

pool and spa and an excellent hot breakfast.

clean, friendly staff, pet friendly

being right across from the laundry and hearing other guests conversations at 6am

location and room, clean, great laundry area, nice pool/workout area, friendly staff, and good

hotel has a gym and pool, laundry, and comes with breakfast and coffee

i didn't know these were 'pet friendly' hotels before this trip

modern look, awesome breakfast available each morning, and 24 hour pool and hot tub faciliites.

the laundry and such was probably in the works for being washed

laundry facilities were convenient and the room availability at the last minute was good

the laundry facilities were out of order

easy access to dining, ample parking, great breakfast, very clean, friendly staff

good wifi

booked it specifically for the pool for our kids, only a day before we arrived

parking lot was full one night

this time jets weren't working, last time pool was closed , before that a chemical

comfortable and clean room. very friendly staff. great breakfast

the pool and hot tub were being serviced so we didn't get to enjoy them.

laundry facilities available, breakfast in the mornings was great

they also worked with my late check out so i didn't have to get to the

was able to move to other side on parking lot which was much better

great price, great location, good pool and fitness room

parking was nice. breakfast was good.

laundry easy

the onsite laundry.

traveling, we like to stay at home 2 suites because of size of the room, cleanliness, wifi, laundry, and breakfast

they should update the laundry to accept credit cards, or at least bills

pool and hot tub were nice size and though we didn't use it there was a small gym and laundry facilities

it was very nice and great location and we loved the 24 hour pool and spa

much chlorine in pool and hot tub, could smell neighbors perfume thru the wall, food portions were too small

excellent location, views, and parking

the room had easy access to elevator and parking lot.

the pool was too warm

laundry facility was disgusting

the pool was also amazing just like the room service

there is a kitchen with dishes

kids were the only ones who actually ate the breakfast which consisted of waffles

the rooms were clean, the staff was always helpful and the breakfast was great

laundry is on 2 floor

we needed guest laundry and only one of the three washers was not out of order

wish they had ice machines on the floors, the only ice machine is in the laundry room, make sure you take a

it s close to the rsl games which is great to help with not having to pay for parking :)

the omelette bar was an added treat

were out of laundry detergent, there was only one decaf in our room and the tissue box was empty

the in house laundry facility was very clean and a good value

staff was super friendly i absolutely was grateful for the laundry room and the price of using the washer and

loved our stay breakfast was great pool was clean loved it will stay again

pleasant stay. kids enjoyed it. comfortable.

no place to do laundry on your own

the room was very clean as was the indoor pool and sauna

the hotel restaurant and bar have tasty but limited menus

not much was opened in downtown provo so it was good that there was a restaurant and bar in the hotel

i loved that there was a gym, pool & hot tub

indoor pool, fitness center and laundry facilities

the pool was perfect for traveling with kids and it was a convenient and easy location to find while

indoor pool, fitness center and laundry facilities

breakfast had so many great options

room full equipped with kitchen

very nice hotel we enjoyed the roof top sitting especially on 4th of july even did laundry

i would have liked to see maybe bacon and eggs and sausages out for breakfast

staff was nice, room was clean...parking was easy.

comfy beds, clean rooms, good hot tub/pool area, and decent breakfast

parking was covered - huge bonus as it was snowing quite a bit

from the ultra friendly staff to the pool complex and unusually nice breakfast, they were awesome

the pool was in excellent condition and my children enjoyed playing

pool area was very clean

comfortable,quiet, great hot tub and pool.

breakfast was wonderful and the lady was extremely nice and friendly

good well priced laundry room

ice no laundry were working

laundry out of order for months

guest laundry

nice well run clean. loved having laundry since we had been on road.

no onsite laundry facilities....

on-ramp and major street, complimentary breakfast (waffles crisp and light) fresh fruit, pool,& laundry

room was clean, they had a laundry bag and working tv unlike the ramada in boise.

room was clean and spacious, there was a laundry room open for everyone, and it was in a great location

24hr laundry as well, $1

the ev charging was excellent for our cross-country move.

the room layout was really nice and the breakfast was excellent.

we were traveling with young kids who wanted to swim but we had to reserve time in the pool

comfy beds, nice breakfast.

pool is size of hot tub

that it had laundry facilities on sight.

the instructions they left were to call the laundry clerk

laundry facility was easy and only $2 dollar

they had everything you need to a multi-day stay including a laundry mat on site

dirty, laundry room permanently broken, staff is rude because all day long they re handling sketchy