pool and wifi both excellent

parking free wifi connection confortable bed service room

kids were screaming until late at night at the pool

the spa has a way to go, but will be a nice addition

nice old colonial villa, good service and good open bar with beer snacks and cocktails

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

what really stole my heart were those magical moments in the hammock on the rooftop and by the pool, watching

the wifi did not work and they had to get me access to a special wifi connection the office chair is

and disgusting without chloride etc the hotel only has a restaurant thats open until 4pm and no room service

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

ability to do you own laundry for a small fee

great location, good bar and restaurant.

i used the gym too and it's got very recent equipment (can fit ~5-6 people

breakfast was great. good variety of food

amazing pool and a rooftop bar (on the pricier side) gym was pretty good too

free parking in the middle of the city

the facilities of the hotel are good (pool, gym 24 hrs, business lounge)

the gymnasium is really ridiculous

beautiful lobby , bar , restaurant choice pool hallways

free wifi became very slow after 9 pm, which was a nuisance

s called a pet friendly hotel, show up with

above a very nice outdoor food center with a ton of option to eat and/or drink, and it s free parking

pool should be heated

the pool is quite small and the gym is very basic

gym was small. breakfast was ok.

t use the laundry service

rooftop bar had limited food choices

swimming pool on the roof, very nice and comfy bed, wallmart very close, nice underground parking, nice

great staff, clean, comfortable soft pillows, nice view from the rooftop pool, fast wifi.

it was great that free parking was available as we drove around yucatan peninsula

no bar in hotel

it was probably the off season but the pool wasn t maintained

the swimming pool is really small and the fitness room was under renovation.

the gym is simple but very nice too

breakfast was good

they called me to tell me about the t-shirt and didn't have to pay for the laundry, so that's a plus

room assigned, 2 rooms not cleaned, breakfast was very bad, poor service quality, laundry service is

good food for room service and the italian restaurant was delicious and great value for money

the pool are looks too simple.

used so much cleaning product in the gym it smelt so strong

the water didn t work for 40 minutes leaving her with soap and foam, last day we used the laundry service

hotel is clean with nice pool and gym. location in the center of merida, very convenient.

the food from room service

breakfast was served there and the view again, was amazing

lobby bar was closed (presumably due to covid/ low occupancy)

laundry service rates were a bit high

bed very comfortable pillows excellent.the pool is so nice and sheltered.

swimming pool is excellent

i called room service, no answer

open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.

seems we got unlucky with the room, as it was right next to the laundry and was very noisy

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

great homemaid breakfast, we recommand this hotel at all

the included breakfast was too little and the price is a little high

location, staff were superb, delicious breakfast and nice decor

there is no proper parking

no seats by the pool, and it s sort of more of a large tub

nice pool, great breakfast place attached

pool is useless and the girl on the counter is a bit money oriented.

the cleanliness in rooms, lobby, pool and gym was exceptional

food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views

has a parking for hotel guests

loved the pool and the location is perfect

does not take you all the way to rooftop where pool is

- clean bedsheet - helpful staff in the front desk - good wifi - free private parking

room, great location, very good breakfast (not included) and professional staff

the room is ok but they don t provide hand towels, other than that our stay was great, the breakfast is really

nice facilities, comfy bed, clean bathroom, fast wifi

parking was excellent

the drinks at the bar were nice on the rooftop and breakfast was delicious and large portions

the drinks at the bar were nice on the rooftop and breakfast was delicious and large portions

room #1 is a little bit noisy due to the traffic and music. breakfast only starts at 8:00

breakfast was great, such a great experience

pool was super cold

distance to lively shops and restaurants and next door to a great coffee shop/restaurant for breakfast

breakfast was pretty sad

design , pool,

also, sunita owns another hotel a minute away down the street that has a bigger pool and the guests from

the pool area is not for swimming but very lovely landscaping, in case you are looking for a swimming

we were also able to do laundry for a very reasonable price through the hotel as well, which was very helpful

they provide laundry service at a great price

the staff was helpful (arranging rides, taking in laundry) and our room was cleaned daily

design and layout are fantastic- with period furniture, statement pieces, a great pool and patio area plus

gardens, pool, room

pool service cleaning and cushions need attention

especially with a spa on site for a deep-tissue massage

i had a suite overlooking the pool, except maybe that was 20 years ago

the breakfast that is included with the room is also excellent

s also one of only a handful of hotels locally that seem to offer a twin room w queen beds(, the pool was

could have better gluten free breakfast options- otherwise the breakfast was very good!

breakfast has very limited options. pool needs cleaning.

wonderful. great fun for the kids. lovely place. very comfortable suites.

the lap pool was excellent, and the location is ideal within easy walking distance of paseo de montejo

wonderful. great fun for the kids. lovely place. very comfortable suites.

the pool wasn't clean and the whole place was kind of run down

the pool was not pleasant

and pillow uncomfortable,need upgrading pool was dirty and lacked atmosphere with no shaded area or lounge chairs

it was ok for a 2 day stay. parking spot

was disapointed because the pool was not available

we were told the hotel had a problem with the laundry

no problem with parking, for one night stand is very good

swimming pool was small and floor slippery

coffee pot in room but nothing else to make coffee. wifi was not good on 2 nd floor.

facilities are very good, pool is nice, staff is very friendly and welcoming

good collaboration with the laundry service in front of the hotel

also there is a laundry accross the street and places to eat local food at a very reasonable price in santa

would have liked use of laundry facilities.

great laundry over the road and located near amazing food options, great location

there's also a laundry place right across the hotel

they wanted two days and $5 to wash two tops if i wanted laundry, even though i asked early morning

place with a very nice pool area and small breakfast area that served a very delicious breakfast

conditioner was noisy, pool seemed not too clean 1,000

parking on site, friendly staff

courtyard and a nice breakfast area

wifi was sketchy

the staff were fab, good wifi connection

the wifi to work a little better in the rooms. had to be close to the door in order to get wifi

as mentioned before, the soaking pool safety issues could be improved

small room, restaurant food was not good, gym was a joke

some stuff were malfunctioning - most services are externalized (room service, laundry, breakfast, parking )

by the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique

the morning of my trip, the staff person on duty had no idea about my tour, had to search for a pool towel for

beautifully appointed throughout with a long dip pool in the courtyard

you are able to get breakfast and dinner (if you want) and the sister hotel around the corner

they even do a laundry service with 24 hour turn around for a very reasonable price

the laundry and tour services are amazing

the owner and staff are wonderful and they even did our laundry for a very good price

i had some dirty laundry with me and i asked if there are options available to wash it

wifi in my room was slow, so i had to use it in the common area

they were able to help with a last minute laundry and with booking/advises to other hotel and sightseeing

everything is great as it is and it was very helpful to be able to use the kitchen to prepare our own food

the pool is gorgeous and i loved that it even wrapped around the staircase

the low wifi

complimentary breakfast was so yummy and the hotel was absolutely stunning.

the staff were really helpful and organised parking and laundry for us

the pool was not as clean as expected (cloudy water).

friendly service and delicious breakfast

really comfortable and spacious with its own terrace overlooking the pool

wifi is super slow, there are no places to work properly

apparently they had problems with the laundry company they were using

breakfast was delicious ud83eudd24 and the chef super lovely

i agree with other travelers that the breakfast offered is ok

great location. great staff. super breakfast.

great location, close to center. good breakfast.

was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.

i couldn t connect to wifi network

was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.

location. staff. pool. breakfast

i liked the bar staff.

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

we arrived very early in the morning from a long bus ride and could rest at the pool

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

staff was wonderful, the pool was amazing, the room was huge and breakfast was delicious

a plus this year is that they will take your laundry out for you, helpful for me because i was there for nine

we used the laundry service, it was 150 pesos

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

pool could have been cleaner and there were renovation works we weren t told about

location is great! everything is new and clean. wifi is good as well.

they provided us a laundry service for a good price

the only thing this place is missingif is a hammock above the swimming pool.

room was great as was the pool area, the staff was fantastic

i needed access to work space and wifi for work and veronica ensured i had access to everything i needed, even

the pool is beautiful, all the facilities we needed we're there and if we had a question the staff was

on your way to the main street, there's laundry, and a convenience store

on the ground floor there's a bar with an honor system (you take drinks out of the fridge and tally in a notebook

we had a parking area and great wifi

the pool refreshing

hotel are: 1) the personal on the weekends are only half day 2) doesn t have a restaurant or a bar at the

laundry came back mixed up and unironed

basic breakfast but ok

breakfast could be improved by higher quality bread.

amazing pool to enjoy after a day's sightseeing

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

room wifi rarely worked and the staff reception was in general not helping, the rooms are quite old

the pool is tiny- a dipping pool really and there were only 2 pool side recliners

not much really, they even have parking included one block down the road.

nice breakfast

you're lucky you get a room on the 2nd floor otherwise near the swimming pool or entrance area and it can be

huge rooms, great breakfast and super friendly staff! not too far from city center.

the (cooked) breakfast was great, tasty and big portions and the staff preparing and serving was very friendly

the pool was a bit murky - so i didn't end up swimming in it, which was too bad as it looked lovely

rooftop swimming pool was great and we especially enjoyed evening swimming and cool down after trips out during

the breakfast was fabulous once i understood what was possible to order

the staff were exceptional - sorted out our laundry and booked our trip to chichen

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small

at the hotel and finding parking can be a little stressful, but the welcome is very

there is a pool which is great after a day of exploring merida

wifi signal very weak in upstairs room.

the laundry service we paid for was ok, not great

perfect set up. pool, rooms and breakfast area

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day,

beautiful hotel. stunning pool.

lecanda is an adults-only oasis in the center of merida

laundry service is cheap and quick

and the low key bar and bartender on staff will greet you after your adventures with a delicious and expertly

dedicated parking 50m

a small annex with 6 rooms and a pool

the bar staff mixes excellent margaritas and reception staff is very helpful and charming

com which stated there was parking

free parking

the breakfast was delicious -- fresh fruit every day and a wonderful hot breakfast option

we also loved the pool area

easy parking in street opposite hotel

laundry service 1/2 a block away from hotel

laundry down the road

staff helpful with laundry

wifi was weak in the room number 24. no places to hang up wet clothes.

door key sometimes spacious. pristine. great breakfast. super staff.

very strange breakfast deal

the choice and quality of breakfast is second to none

fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice

parking was free and easy

pool was horrible and not maintained

if you have laundry to be done, you're on your own

they use a local laundry service that returns your clothes same day at a great price

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a

you could need: centrally located, rooms large and cool in the merida heat, comfortable bed, good wifi, continental

love it ud83dude0d fast wifi place where you can keep cold water and get cold beers

we missed laundry service

here there are many great restaurants, and on some evenings entertainment, and good free wifi

this room at the top floor was not clean, had no wifi and the towels had holes in them

parking included

parking in the backyards

as per the web, mention parking lot, but just for 3 cards

i like that it near food places and it got a pool

location,good price, room size, safe parking place, hot waterud83dude01 definitely recommend this place

restriction wifi

there pool had too much chlorine.

the wifi was quite weak and not working at all one

very nice pool, we had it just for us and we got drinks delivered from the bar

the breakfast was poor and served in a rather dull bar area attached to the hotel.

the room assigned to us was spacious and we really enjoyed the pool

the pool area was amazing with hammocks and everything what you need

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

the pool is extremely small, so it gets easily crowded

them spoke a little english too + fair price for a hotel (we paid 23 /night in january 2023) + wifi is ok and

blocked toilet, very weak wifi, staff doesnt speak english at all

there is a small pool in the inner yard

the clean rooms good price and the pool

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

there was a pool but i didn't use it

the adults only format is extreemly peaceful

hot water wasn't working, neither was the wifi

breakfast should have at least eggs, more variety of teas, the rest were ok.

terribly noisy - no parking place available - intermittent wifi - no laundry

distance to everything in the city center, big room, helpful stuff, parking availability, good wifi signal,

staff was very kind and helpful, room was clean and tidy, the pool was very nice

owner at first did not showed to be flexible sharing the park but then gave us permission (the parking allows

staff were not helpful or friendly, the wifi didn't work, there was no hot water during certain hours of the

people), you find better value anywhere around the hotel for breakfast, food in general and laundry

it does look a bit old and needs some maintenance. the laundry service is overpriced.

there was a paid laundry on the site which was really helpful since i had been traveling for a few weeks by

a lot of humidity in the room and there was no place to hang the laundry.

the pool is very welcome on hot days

i left laundry before we went on a day trip to tulum and they said they would take care of it but didnt

plaza; across the street from an excellent restaurant, the chaya maya; a couple blocks from a laundry; and a

plenty of laundries located nearby to get some laundry done

you could even have the laundry service with a fair price

location is near laundry, food, stores

the price to amenities x location ratio! hot water, pool, staff...

it may get a little bit noisy in the rooms around the pool.

the mattresses were a little too hard and the wifi very weak (luckily i took those days off from work otherwise

the wifi in my room 108 was not all that good. other than that it was great.

awesome service. great location. good value. secure parking.

and the laundry service is quick and cheap

walk to loads of restaurants, parks, laundry, cafes, outdoor restaurants

the staff weren't very helpful with transportation, laundry or attractions.

same issue with the laundry the said it would be ready at certain time and kept changing the time 3 times

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

there was no iron, laundry service, no hairdryer, no fridge absolutely nothing other than beds, tv, and bathroom

i didn't swim in the pool but it looked like it was well maintained

only stayed one night on our way through, parking was a few blocks away

the hotel offers an excellent breakfast buffet that highlights local delicacies and fresh ingredients

appreciated the free parking even tho it was a few blocks away

the in-house laundry service was a bit pricy, but they did a good job

old colonial style building, with two lovely tree-filled patios and a pool

parking lot

a little pricey and the hot water only warm came out. i had a room with a spa tub.

hotel was clean and comfortable with a nice pool and common areas

could have had free breakfast and a laundry service but great value for money

location helpful staffs strong, fast, and stable wifi nice internal common seating

wifi service was a little spotty at times

no wifi in room (but comfortable sofa on landing with a decent signal)

wifi was not stable at all

place to stay, good wifi, a/c, good water pressue while showering, clean rooms, the staff are very friendly and

center location yet very affordable parking (mxn 75, i

very central localisation. good wifi.

parking was just around the corner

great location near everything, parking, clean