lovely breakfast and excellent dinner available on request

the breakfast and diner are delicious, we even took a cooking class with the

insanely beautiful riad with absolutely stunning details, a great terrace with breakfast, and staff that makes

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

the breakfast was also very good and very fresh

hotel is aspiring to be a luxury spa and getting it about half right

breakfast was lovely, what a choices

deserves the highest level of praise and can be recommended for all kind of visits (families with kids, young

excellent traditional breakfast served by an attentive staff

location, architecture, bar staff

have requested for a spa massage into another riad (same owner)

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the

the breakfast was very good, and overall my experience at this riad was excellent

it would've been nice to have the fireplace going

for young healthy adults n teenagers, but it may impose some difficulties for elderlies n young kids

we arranged a tour to the sahara from here, got massages and had our laundry done

the staff did some laundry for me seems like the women work super

wifi wasn't very good in our room.

the spa is a must try best massage ever (look for hassan)

a luxurious retreat in the heart of fes: riad fes bab rcif & spa rating: (5/5) review: i recently

problems with wifi on upper floors.

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the

weak wifi in the room. staff was kind but not always accessible for questions or requests

wonderful breakfast

they even prepared breakfast to go because we had an early check out

right next to the medina and when you have breakfast and dinner, you are overlooking the city

the breakfast is super

breakfast was exceptional

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

breakfast was perfect

clean comfortable room, great location, excellent breakfast and lovely staff

the breakfast was phenomenal and the hostess very helpful. the riad is also very beautiful.

they also helped do our laundry and assisted with ensuring we could navigate the medina

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

the hotel did our laundry

(guided tours, laundry service, massage, restaurant etc)

beautiful clean rooms, super kind staff, excellent food, amazing spa service.

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

food ,lunch and breakfast

mustafa and the guy that serves breakfast are super stars

the breakfast was delicious, staff was fantastic and we were super comfortable!

the breakfast is what i'd call a

they did our laundry for free

the pool, riad style in yhe whole place, breakfast and good air conditioning.

breakfast, location, amazing staff, and overall beautiful and authentic riad

the breakfast was great and fresh every morning

there was dust everywhere and the pool wasn t clean.

useful staff and very good breakfast

family friendly helpful, perfect location, excellent staff, excellent breakfast!

the housekeeper was very nice, thank you for the great breakfast

good wifi, showers and breakfast

shower with good water pressure and hot water, good ac, comfy bed, nice lady there with a great breakfast

breakfast was fine but would have been nice to have some more options and for it to arrive on time

breakfast

the breakfast was very good and made with home made love

the breakfast was very good too

a delicious traditional breakfast

only one thing it s the local fitness please change it do an effort because it s so poor

the swimming pool water wasn't very clean

due to delays in our plans, the hotel kindly offered us a complimentary massage and a free late check out,

decor, service, very good breakfast and above all excellent location

the breakfast was not good

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

downside is that this place is not as ideal for remote workers as i had trouble connecting to the wifi and

little far away from eating places, in the corner of the old city, 1 bathroom for 12-14 people, wifi is slow

wifi was pretty good, and worked best downstairs

riad with the kindest people and a great breakfast

superb breakfast among the best we had in morocco

wifi wasn't great

breakfast was good, but we d love to see even more variety

the architecture is phenomenal! the breakfast was delightful.

spa was not in use, rooftop was also abandoned and not in a useable state, had to go to atm at 7am

the spa was under construction and the rooftop was partly closed during our stay

i had a massage and hammam at the spa , which was lovely

and the pool is a perfect way to cool off after a day walking through the medina

after eating there i had terrible food illness, but no problems with the hotel breakfast

riad can arrange tours, car transfers, laundry service, recommend dining options for you

they also were even able to do our laundry for us

the breakfast delicious

the breakfast was plentiful and delicious

the breakfast was delicious, you can also opt to have lunch or dinner (also delicious and great value)

however, our suite did not have any window and it was located on top of laundry

and there is a parking lot for self-driving traveler, which is super convenient

not working wifi (repaired after some time) plus no hot water in the shower were just minor challenges on top

music in the rooftop bar was a bit too loud considering the small space

gorgeous rooftop restaurant for diners and breakfast

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

wifi could have been better

the wifi was patchy at best and regularly failed. even the staff couldn t fix it.

good wifi

host extremely helpful. facilities very clean. breakfast great.

downsides were the wifi was slow and the breakfast was heavy on the bread

breakfast was amazing

but is quiet and has great views across the city to the hills beyond to accompany your ample breakfast

the breakfast was very nice, especiall the omelette with moroccan herbs and the fresh cakes

they helped us with our laundry

and there was even on site laundry service for an additional charge - so helpful

could have had the housekeeper do some laundry for a small fee

the lovely housekeeper took care of some laundry for us, much appreciated after being in the sahara for 3 days

breakfast was very good and we appreciated the laundry service and water bottles which were fairly priced

they also have laundry service

love the fact that the room was spacious and it had a separate bathroom and laundry room

good breakfast

no pool and the wifi was too weak to reach the roof lounge area

breakfast is great, room was very

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

confortable bed great wifi great position

they suggested recommendations for the city and the breakfast is great as well

the room is wide enough for a family with two kids

breakfast with an amazing view over the whole medina

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

very good location and breakfast and we had the best appartment with a rooftop terrace

though we left the hotel early morning, staff prepared breakfast for only us

great breakfast, super helpful staff and very nice riad. highligh recommended!

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way

especially mohamed and hassan and the other young man at breakfast

wifi not very

we enjoyed breakfast and a delicious dinner on the rooftop terrace

wifi was terrible. a bit dark and cold feeling.

breakfast was also extremely delicious and they have laundry services as well

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

pool was not really for swimming

pool was dirty.

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

the wifi is very good and fast

the staff is very friendly and accommodating, tea and breakfast are included, other services are available such

hatim was so nice with me and his father also.i like go there again. the breakfast was so nice

wifi could be better in the rooms themselves

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

fatima's grandmother did my laundry

thank goodness for the laundry service because i really needed it

breakfast was delicious -- especially the home-churned butter

the little details, like freshly brewed coffee waiting outside your door when you wake up, we had breakfast and

the gps would not guide you to the hotel's unlit parking, but into a narrow street accommodating one car to

can step straight into the medina to explore on foot, while still enjoying the convenience of a parking lot at

riad, spacious and luxurious located just at the entrance of the medina

great massage. rooftop pool. delicious food. beautiful room.

the location staff access through parking lot is excellent the design of the dar

the service was excellent and the staff was super friendly! the breakfast was great too.

got a suite with spa and the spa ain't even working. no food at the hotel. poor

incredible dinner and breakfast

breakfast was traditional moroccan food

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

laundry service is available for 10 with unlimited clothes

the pool, the gardens and the lighting create a special ambiance

our breakfast, taken on the shaded terrace was exceptional

breakfast was delicious. staff was very friendly and helpful. very conveniently located.

the rooftop bar was closed but they still let me go up.

small rooms, wifi doesn t work in the room, parking on a very narrow public street

conveniently located very close to the medina but accessible by car. wifi and friendly staff.

the free breakfast was delicious and there is a restaurant right next door , cinema cafe , the food was top

breakfast is good but it can be better with more types of food.

the restaurant is extraordinary and the spa is fantastic

the included breakfast is delicious

went to morocco because of the heat and booked the hotel because of it's pools

restaurant food tastes average but is overpriced - outdoor pool is nice but staff makes it not enjoyable to

a continental breakfast was served in a large patio

no iron and ironing board available in room. but laundry pressing service is available.

although quality not up to same standards as this hotel there was a communication issue with our laundry which

the pool area is gorgeous and the views from the rooftop sublime

it had a bar and restaurant and the food was pretty good

pool was quite chilly and not open in the evening

family got a weeks worth of laundry done

room, bed, breakfast

no bar but a drinks trolley service

good wifi

a breakfast buffet but more than enough for a great meal

the room was spacious (5 beds with a loft) and the kids loved it

wifi was a quite unstable

wifi wasn t great but it seems that way in much of the medina so there may be not much to do

also my kids (teenagers) really had funny conversations with the staff

the room was spacious (5 beds with a loft) and the kids loved it

had some laundry done by staff for reasonable price

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

the owner offered us free laundry, to which i thought was nice

had issues with laundry service, they damaged white linen clothes

wifi worked well for husband but sporadic for me who kept getting kicked out every few minutes.

dinner and breakfast were good

in comfortable room bright with impressive view on the medina huge bed good breakfast closed parking to the main

climate control, refrigerator, tv with channels in various languages, shower supplies, guarded parking, big

staff was nice and friendly and we had parking included

and my husband loved the swimming pool of the hotel

clean,good breakfast,close to medina

breakfast too basic

good location and value for money. breakfast was decent.

coffee at breakfast always in a small cup and a bit cold

breakfast and service were excellent, very good green/mint tea i have picked up some tips to bring

wifi was poor in my room that i have to stay in the lobby area to get reception

very nice traditional moroccan self service breakfast

good breakfast, also an option to order a lunch and diner

staff is awsome. they are very very helpfull! breakfast is great!

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

riad is beautiful, the room was big and comfortable and the breakfast was also very good

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

breakfast was delicious with exceptionally delicious bakery

very friendly staff, great location, excellent breakfast

best hotel in fez, the location, the view of the city, the breakfast, all

breakfast, with a selection of fruit, cereal, jams, pastries, cakes and cooked breakfast

was a weird machining noise at the room, like a laundry machine

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

1- room service response is to bad. 2- hotel is 5 star and dos not over coffee maker and tea

the spa was closed for maintenance as it is ramadan now and it is considered low season.

big and tasty breakfast buffet

service was odd, they always had to ask permission from the restaurant to bring us room service

the hotel is central, room is large and has a balcony, bed sheets and towels are clean, breakfast is delicious

the breakfast selection is varied with a mixture of hot and cold items

a safe parking not to worry about your vehicle

nice swimming pool and overall commodities

bathroom sink would block no room service no instructions in room for room phone or service room fridge did

pool and garden expeditions bookable from reception.

swimming pool was clean and big enough, not crowded, we could enjoyed.

staff is very nice, breakfast with local and european kitchen

this was on the 5th floor just below the sky bar so we had to suffer loud music, one night was until 6

staff didn't answer requests, we asked 3 times for the laundry price list, never came

the room was very clean and the wifi was quite good (netflix was no problem)

he explained the hotel's policy, then connected us to room service

room service order forgotten or ignored

good facilities - gym and pool.

property was not what it advertised to be as a full star hotel with a spa

selling point terrace was closed. food and bar service below par

the swimming pool was out of order

the pool was closed which was a shame. only got told about it a couple of days before hand.

could have been informed about the gym and spa being closed

the room was very hot and wasnt sure if they had wifi.

wifi

nice bar and breakfast

the wifi does not work

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

breakfast was very good eat as much as you like buffet style

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

the price was very reasonable, staff was very friendly and helpful, breakfast was fantastic.

december, it was a bit cold, so heating was good in the room, toilets and plenty of towels, good breakfast in

breakfast

breakfast ud83eudd5e

super expensive laundry

the breakfast is a buffet but they won't refill any food even when the dishes are empty so you won't

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

lovely staff at breakfast!

room service coming to the room without waiting for permission to enter and seeing naked one of us,

is the same with most hotels wifi dodgy in some areas (in my room it kept cutting out, in the gym it didn't work

9+/10 because wifi its not working in every room, but works very well

wifi signal in the room is poor.

the little friendly man who helped us across the street from the parking area and the pool to the hotel

loved the pool and the lobby is amazing

a nice quite bar and if you want something more lively club

breakfast very average

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

unstable wifi

noisy hotel- the bar plays very loud music till 1a

:-) for example i missed profesional laundry service

the wifi is weak and not stable.

nice hotel: spacious room, clean, convenient location, sufficiently good breakfast, reasonable price

very comfortable bed and great wifi connection

i had plenty of room to work on my pc, and the wifi signal was strong

laundry service. comfy bed. nice common areas. lovely garden with pool.

there is no laundry service, a bar but not staffed a coffee house but it was closed

even had laundry returned earlier than expected

for dinner in your restaurant and finding local noisy men drinking at the bar with loud tv on while trying to

wifi was unstable, it took me a lot of time to get towels.

laundry service was good

the wifi connection was very poor in our room, but no major issue for us.

wifi, extra blankets, perfect location with shops, banks and cafes just 2-3 min walking

great breakfast

free wifi

- they made a parking space for us at front of the hotel - laundry service

ticked all the boxes for me. good breakfast. i liked it so much i booked another night.

wifi was great in the morning and afternoon,but evening onwards it was stagnant both nights i was

8 like banks very poor wifi in the

room service it's excellent ! mounia the recepcionist are wonderfull

laundry service cost too expensive. the location is not so convenient if you want to go medina.

it would have been nice to have fresh mint tea included in the price and fresh orange juice at breakfast as

room service are speedy and delicious food

we had secure undercover parking for our motorcycles

the restaurant offered buffet breakfast and we used their private parking

clean room, parking, rooftop breakfast

great breakfast

wifi was very patchy, often stopped working

a great selection on the breakfast buffet

didnt like the fact that there was supposed to be free parking but somehow it was always full and we had to pay

wifi was bad.

sauna was closed; gym old; wifi terribly slow. the whole place has seen its days

whether it was breakfast, lunch, or dinner, every dish was prepared with care and tasted absolutely divine

the pool was nice

secure underground parking for my motorcycle

*laundry outside the hotel

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

laundry service

everything is close by, food, drink, cafe, laundry and so on

the breakfast wasn't good, they should ameliorate

laundry service issue i specifically requested a full laundry service and was told my suit would be

the catering services at the swimming pool and the lady at the room service she is not professional she bring

the spa is amazing thanks to tissa for making my hammam experience the best, she took great care of me

great gym and pool and great staff.

wifi far too slow

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

great roof terrace with sweeping views and a small swimming pool

the staff in the breakfast area were hospitable

size of the pool was too small and the spa was female only which was not mentioned in the details of

they also show that they have a spa

no room service or snack bar no kettle in rooms

bad thing is that the wifi only works in the lobby and there is no wifi in the rooms

confortable rooms, good breakfast, location quiet but central, many coffee shops nearby

receptionist doesn't speak very well english, was difficult to communicate, and breakfast was not fresh

no room service or snack bar no kettle in rooms

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

treadmill in gym didn't really work, overall gym was disappointing

the desk clerk taught my kids to play pool

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

wifi was a little weak and you need a taxi to the medina

laundry service was good.

5 to 4 star max , huge hotel , in size , big reception areas , the spa lady was very good and had a hamam and

breakfast for 5 star hotel

the swimming pool was good

morning breakfast is delicious with varieties ithems, clean rooms and daily turn down service

room service was very detailed

good place for the value, has a good size swimming pool. the staff was very nice

they had a nice and calm pool we enjoyed it too much

there is a swimming pool on the site as well

very bad smell in room, restaurant closed / no room service

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

privacy in the shower as walls are see through staff only speak french - spa staff in reception a little unfriendly

no wifi

i feel relieved, especially after having the spa session with amazing spa specialists for massage, filali fatima

we booked breakfast included but had to pay extra for two kids because booking

was nice ,rooms were spacious and clean stuff were helpful the pool was nice food was yummy the spa was the

parking: near apartment is a lot of parking places 6

the staff was nice. the location is nice too. my kids loved the swimming pool

parking is a few feet from the entrance and safe

secure parking for motorbikes

near to fez airport. parking.