the guest laundry dryer exhaust vent was broken and vented into the closed room

no laundry soap in laundry room, or towels/water in exercise room-friendly staff though

i also love that the pool is open still and they have a gym as well

parking was plentiful, even though they were painting new lines on 1/2 the parking area that same

plenty of available parking and convenient location.

the pool was nice and clean

the towel bar over the toilet holding the bath mat had been pulled loose from the sheetrock at some time and

the pool

said it had indoor pool and hot tub. outdoor pool only no hot tub on booking.com.

had to get to the pool by going past the front desk and through the front doors though that was weird

there was still a bar of soap in the shower from the previous guests and our sheets were stained

it was very clean, wonderful hottub and pool. location to new orleans was good too.

the pool could have used a little cleaning.

staff are so friendly - reception / bar and breakfast

crowded parking.

laundry machine broken

additionally, laundry on site; the dryer was handy for rain soaked clothes

homely feel great selection of hot beverages very friendly staff laundry free cookies all day long

the parking is plentiful and easy to access and the rooms are fantastic and comfy

breakfast was scrumptious

the laundry room it'sbclean

was disappointed that the contintental breakfast was 2 options of cereal

that people were hanging out drinking in the parking lot and loud music.

the breakfast

also, the parking lot is full of trash, which is a shame

everything the kitchen was fantastic in the room

kitchenette was so convenient

large room with full kitchen. comfy bed.

rooms were a great size, and even had a small kitchen complete with a dishwasher

early check in upon arrival

lady let us check in early was very nice and the hotel had laundry facing for people on the road

loved the property except the pool being out of order

the pool was lovely but on the smaller side; the waterfalls almost made up for the size

the bar had happy hour and the cocktails were on spot

wish the pool was opened, at least the area to sit. hallways are hot.

loved having a laundry facility and hot breakfast

for an extra blanket and the gentleman who i spoke to mention he was going to get it from the laundry room, but

paying for laundry facilities

laundry room didn't work

easy to find plenty of room to park a big truck

i'd also ask for a room next time that wasn't almost right above the laundry/cleaners room

i had no idea there was a pool, if there was a jacuzzi, or that there was guest laundry

the laundry room was located outside

pool was closed on one of the days which was also the warmest

also needed pet friendly and it definitely was (for $20 a night pet fee)

good coffee at breakfast

the breakfast was good. rooms were clean and room. nice kitchen.

we had full kitchen and living area and every room had a television

mini kitchen with dishes, silverware, glasseare, dishwasher, cutlery, and a keurig

paid more for my pet to stay than for my room - booking

there was no microwave in the room and the laundry room needs a major update

having to bring my towels to the laundry shoot and having to go get clean towels

pool closed

pool and fitness room closed do to some odd reason.

had the bar closed, i requested extra towels in my room, when i checked in, desk clerk seeing both hands

did not like that we had to pay for the laundry

the pool area was small but it was too cold to swim anyway.

and breakfast was pretty good

breakfast should have been 1hour longer because when you come in late it's hard getting up early to

it was clean and great parking.

they are pet friendly, and the staff was nice

the bar was great

art and interior design. bar was beautiful .

we did not use the laundry facilities, but it was great to have it on-site

free guest laundry was a bonus

which was pretty gross, the bed had me and my fiance itching, my room was right next door to the laundry facility

$75 non-refundable pet fee for an 11 lb non-shedding dog who doesn t leave its owner s side is steep

loved how bright the parking was lit up at night

the laundry was brilliant as we d had a spill in our luggage

laundry facilities

i couldn't use the gym. it was out of order and so did the guest laundry.

i had an issue with the guest laundry and they helped resolve it

they had laundry facilities which was great

desk clerk said she was sorry, asked me if i wanted to use a laundry basket on weels~

staff was so nice and helpful, beds were comfortable and laundry was free.

the laundry room stinks really bad, the 2nd story hallway had a bad odor also

free laundry,and kitchenette

had just enough equipment that i could get a workout in while taking advantage of the free guest laundry facilities

we liked the bed, laundry facility, & all of the tv watching options.

had a room next to the laundry and supply room which turned out to be very loud while the staff were preparing

clean and comfortable with plenty of parking and a good breakfast.

the parking is limited, you have to grab a good spot or you will have to walk far in the back.

the gym isn t routinely cleaned, which harbors germs especially with the current covid pandemic

even though had cameras refused to do anything about people touching other people's laundry

pet friendly and sufficient grass for pups to do their business

it was quiet, easy to find, and parking was available near doors.

for towels, tissue and all they never came i had to go bk n fwd to front desk me n my kids couldn t bath the

the kitchen staff member was very helpful and sweet

dennis helped us by recommending a great slidell restaurant (vera's) and explaining parking in downtown new

didn t like that breakfast is only 2 hours

wifi was not working in our room but were ok without it.

location, beds comfortable, room updated and clean, good breakfast

toilets in the rooms really need a handicapped bar added.

they don't have laundry facilities

the back parking lot was also quiet and we were able to move freely

strong wifi

great location and pet friendly.

the pool was closed, although the weather was warm enough to swim.

wastes moneu in laundry area

it smelled clean like fresh laundry

worst was the laundry

laundry room clean and working well

wifi easy to access

the exhaust fan in the bathroom and the kitchen table light fixtures were covered in dust

no breakfast because of covid

the breakfast was great the staff was very friendly and attentive.

the staff were friendly and highly recommended when traveling with kids

clean, nice associates, quiet, easy location and free breakfast.

m i had to ask my fiance to take the dirty towels to laundry and ask for clean ones they changed them out so i

of property was not clean, and scary, had to use night window ( lobby was being used for laundry} lots of signs

and although we didn't bring our pet i was happy to know they are welcome

wish they had breakfast and free wifi

they ran out of smoking rooms.

we were put in a king disabled room right next door to the laundry

laundry machines were outside

were in a smoking room, there was cigarette burns in both beds

check in was quick, told us about breakfast

i didn t eat breakfast but the location was awesome.

nothing. not suggestion is more healthy breakfast choices!

the pool was a hit as well

it was clean, breakfast was delicious.

had to go outside of the building to have wifi reception

there was no breakfast

was a pool, there s a restaurant nearby and it s super tasty food was stellar

breakfast area was nice, organized and clean

garbage piled in the parking lot, the pool looked unkept, the room had cheap furniture and was poorly

location, clean, great breakfast, amenities

it was storming but looked like they had a nice, small pool area

large trash bag for trash and told if we wanted clean bedding and towels we had to pay for onsite laundry

all the laundry carts need some new rubber wheels that don't roar down the walkway early in the morning

the area was awesome the pool was so beautiful thank you so much i will be back again

big comfortable room with adjacent parking

there was parking

small parking lot, outside rooms

breakfast was fine for the price

wifi was terrible, ac didn t work, tv didn t change channels, plumbing hardly worked.

room was definitely not non-smoking

the room was non smoking but you could tell people smoked in it

breakfast was give to us in a laundry bag

said they ran out of towels but we snuck into the laundry room and found large stack of fresh towels

the laundry hadn't been done

well i missed breakfast by 1 minute

wifi service

the pool was closed kids was upset

things i liked about the property is it was clean there was a pool, and the staff were amazing they helped us

all over the towels; next the room was supposed to sleep 4, the fold out couch only slept 1 or 2 kids, we had

too much clorox in the pool!!!

all over the towels; next the room was supposed to sleep 4, the fold out couch only slept 1 or 2 kids, we had