the kitchen was poorly equipped - we needed to request cutlery, a tea towel and a dish clothe

the kitchen was well designed and great use of space

handy to have access to the outside balcony and parking not a problem

gym weights hitting the floor.

pots or dishes in kitchenette

box of kleenex, no iron, no coffee filters for the machine, had to phone the cell number for the wifi

facility was under construction at the time if our stay and the parking lot was hazardous with tools, equipment

there was good amount of kitchen stuff in the unit.

poor wifi, poor maintenance, chincy with the in room coffee.

wifi was intermittent and snow, housekeeping was mediocre at best.

there is a laundry area off the lobby, elevator, and they are pet-friendly

staff went above and beyond, room were fabulous, pool and hot tub were fantastic

the room is huge and has an equipped kitchen with basic things to cook or warm up some leftovers

upfront parking was a bit tight but i always found parking in the upper back parking lot

the internet was also slow at times, faster to turn the wifi off

no laundry room

no laundry.

after that only got 2 towels (problem with laundry

put in the very last room right across from the staff hallway/laundry area

no laundry service it did have laundromat cross the road but closed at

the laundry in this place is atrocious and will bring this place to its knees

good breakfast and decent location, close enough to vernon downtown and shopping centres

the kitchen was gross

also, was amazing to be able to use the pool and hot tub

even though we asked in messsge when booking two weeks before our arrival that we had a pet, they were going

used the laundry and gym with quite a good range of weights and 2 treadmills and my family used the swimming

we also appreciated the 24/7 laundry room

you didn't use the hotel wifi system ($8

are very clean, swimming pool has regular pool and hot tube

kids loved the lobby, pool, and breakfast. 100% recommended. we will stay again for sure.

i liked that there was laundry facilities on site

no laundry bag in the closet; miss having a bathtub but theses were all minor issues

really enjoyed the pool

pool was really loud

early check in and late check out available. fast internet. pool. free parking. helpful staff.

breakfast was just ok. location good i wanted to go to casino

parking lot is tight

our room faced the casino and highway so wasn't as quiet as i would have liked

spacious and comfortable suite with kitchenette

a little hard to find parking at times but no big deal

when i asked for change for laundry room, there was none available

there's laundry area

good facilities including, laundry, internet and receptions

nice friendly service. the pool was small but great and nice and warm.

the kitchen area was clean and the food was fresh and hot

of room bottom floor by the laundry i always ask for top they told me they had no kings on the top floor which

we used laundry room and was perfect as well

we also enjoyed the hot tub, laundry services and the bed was comfy and the room was clean

good location, great staff and kids loved the pool and hot tub!

restaurant, bar service and entertainment in bourbon street.

which is just off the very open reception & breakfast area, vending machines and the hotel's laundry room

door to laundry area was kept open and that is the first thing a guest sees when entering the hotel

my kids loved the pool and i enjoyed the hot tub, the fact laundry facilities were available and the staff were

a young man on the staff was kind enough to stop and chat while i was doing laundry

check-in & check -out, parking & breakfasts, cleanliness, tv & wifi were, all good.

the ability to do our own laundry

pool

coffee in room every morning even though we opted out of everyday room service

sofa bed wasn t made up for our kids

a pleasurable stay, with friendly and welcoming staff, and of course, the kids love the courtyard pool and jungle

it was still wet from the laundry , so had ro call to get another one

or yoga classes rooms could have a garbage in the toilet area, rooms could have a dirty laundry bag bathroom

we just booked one night, the next time we will be staying longer to enjoy the spa facilities

excellent spa and infinity pool

must've been a mans idea to put a hotel room that costs $300+ on the same level as underground parking

the coon operated laundry was excellent value and really appreciated

loved the location, pool and staff!

great pool for the kids

the kitchenette was perfect for preparing evening meals, as was the balcony overlooking the golf course

pet friendly and took advantage of the sparkling hills option