i walked 15min to a laundry mat and washed my clothes

didn t have laundry on premises

i have to use my cellphone data to share wifi to the tv

our room was right outside a bar playing loud music until late.

gym had spinning bike and vibration plate machine which i thought was great

the breakfast was a little disappointing and so was the gym

the pandemic they don't have the buffet they used to have for breakfast

room service were quite pushy in trying to clean my room even though i had do not

price. they didn't charge for room service.

breakfast and clean and attentive to needs

wifi didn t work properly

hotel didn’t speak english but everyone tried to help us when we were looking for a room for an early check

the bar was open late and loud

it s perfect location if you staying a night near airport and they provide free shuttle.

location, parking lot, lobby, restaurant, room

i liked when i ordered room service it came right away but the cost of room service was more than half my hotel

the cleanliness and the room service

-bad gym -regular (kinda bad) breakfast

i wanted more basic dishes for room service, like tacos.

great free shuttle to and from

also, i didn't see any booster seats for kids

staff awesome, large very comfortable great tv very quiet great shower great breakfast nice gym very

we couldn't enjoy the free breakfast as we had to leave early for our morning flight, but the hotel packed our

laundry service is included

the only bad thing was laundry

gave my laundry in and they ruined one of my shirts

very nice and great service from the driver, hotel feels very high end, super comfortable beds, wifi worked well

they made the effort to get us early also the shuttle was great

laundry bag was also missing

laundry service was not available but you could do laundry by yourself

money we came in from t1 and found the instructions very easy to find the hotel they have a great bar with

the nicest cdmx airport hotel. convenient. it has gym.

there is a good bar inside the hotel that serves fantastic cocktails and local beers

location and breakfast area was reduced

the breakfast was freshly made everyday with typical items

breakfast options are pretty limited

to the room, finally we have never got them, always the bellboy had to open it for us, very poor wifi connection

the breakfast was amazing, fresh fruit, hot food and delicious bread and yogurt, and the fresh juice

do not request to have your laundry washed

expensive laundry service.

hotel within a small mall and the gym was basic but did the job

shuttle service was great

room service food was great

close to the airport. i wanted an airport shuttle, free wifi and breakfast included.

aeropuerto shuttle

has everything you need, reasonable food, gym, computrs, airport shuttle.

small but convenient gym

there is a parking lot under the hotel so driving in is possible

another thing we didn't like, my mother had some laundry done and didn't get it back the next day so she went

room service was reasonably priced and the food was delicious

service, friendly shuttle service and great pool, spa, sauna and gym on the roof of the hotel under a clear roof

good affordable room service

wifi worked well

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

heard a lot of good things about this place but the night i checked in i tried to order food from room service

pet friendly hotel with no grass, staff watched for me at night when i walked my dog across a busy

everything. loved the luxury of room service!

the buffet breakfast was a little expensive but otherwise it was perfect.

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

rooms are dark and dingy, the towels are gray from laundry, the smell of the rooms are just

great attention from staff, and free shuttle to airport

that was incredibly convenient as i was there just to sleep with my kids and all that luggage

another point is i have to pay extra for late check out

laundry service available 24 hrs, we were able to take a swim at night and have our swimsuits ready

work, needed filters for coffee machine, towels for washing up as no dishwasher, rack for drying laundry that

indoor pool and gym installations were amazing overlooking the airport runway

mini bar even though requested

was sad to discover them only just before check-out because there is a nice pool, steam room, and gym with a

i asked about laundry and they said yes, without telling me the price i ended up paying half the price of the

we gave some laundry to the laundry service and were told it would be ready around 6:00 p

pool was a nice size and plenty of lounge chairs

gym and pool made the stay enjoyable

pool and gardens, fantastic breakfast buffet, bar and restaurant for late night arrivals

couldn't access wifi but not a massive issue for a stay of less than 12 hours

the wifi, comfy bed and hot shower. walking distance from airport.

breakfast whose good. the location whose perfect.

continental breakfast was good - it's served at an adjacent restaurant and the coffee was exceedingly nice

wifi could be better.

np breakfast

the breakfast was poor

wifi not working, and water wasn't running in my room

the staff offered excellent customer service and the stayed included a decent breakfast.

they should be moved to the laundry area where they do not come into contact with customers

it has a 24 hour restaurant and a comfortable bar where you can see the planes landing or taking off

the staff was very friendly and helpful. bed was very comfortable and good wifi.

nice bar by

never saw the hilton and had to call to get a shuttle

affordable laundry service

we also appreciated that we could check in early and use their laundry facilities

quiet until the neighbours yelled at their kids

the room service breakfast was excellent

good room service, modern tv, you can easily connect to your own netflix account

- wifi connection is horrible, we barely could use internet, only in the lobby

breakfast was ok, room service was convenient

room service was terrible

wifi connection is poor . room is dark and could use more lights. no fan in the room

didn't like the wifi service because i didn't get from my room, i only could get in the lobby

no breakfast. i do not see an inside bar either. you have to go somewhere else to have fun.

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room,

parking lots

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room

ordred lunch on room service

and, the last, but not least, the hotel has it s own laundry which you can use on your own, since the

for the price speaking i couldn t be more happy about the hotel, the breakfast buffet was good and varied

breakfast was filling and decent selection for a continental

nice and spacious room, everything you need available, best wifi we had in mexico, great breakfast buffet, great

very good hotel, great wifi and wonderful breakfast.

no fridge or coffee making facilities no laundry services no wi-fi

there was also a restaurant in the building with room service

room service arrives with plastic cutlery which is so weird for a 4* hotel

wifi wasn t the best and only good in one room

room service is tasty and affordable, the restaurant staff are very nice people

parking is in ugly looking back alley

10 pm airport taxi left us in a dark street at the back of the hotel instead of driving in the parking lot

nothing. would never recomend. free parking on premises but didn't use.

the hotel restaurant provided a good free hot breakfast, and a paid dinner

the wifi and the water pressure at the bathroom

my group noisy rooms, they charge you seventy us dollar for washing, simply want to to use their laundry

personnel speak english, private parking and cozy fresh design of the room

the gym only has a few items but most hotels in the city have none.

they gave us room service 30 minutes before they closed and it was good food

wifi inconsistent

4* hotel: clean, spacey bathroom, quality towels, iron in the room, available drinking water, gym, good breakfast

the gym was also great for a quick and sufficient workout

breakfast buffet has a sufficient choice of food

it is a modern hotel with lots of amenities. we loved having breakfast at the hotel.

breakfast is a varied and generous buffet and dining room staff are very attentive

there seems to be no laundry service

expensive laundry ud83euddfa

i didn t expect the included drinks and breakfast which made our stay so much better

breakfast far exceeded expectations in terms of quality and ability to pick from a menu at no cost

heidi i love the dichotomy of the hotel and the park. room service!

loved access to the laundry room

location was great, right in the middle of mexico city. free laundry was a pleasant surprise.

laundry service for free on the fifth floor

just and fyi the laundry room ceiling is low

the best part of all for me was that the hotel has free washing and a dryer for laundry

no laundry service

working hours of the laundry are not comfortable.

laundry service fee is quite expensive (85 peso), but machine is really nice

machines was out of service, but they told me a laundry near hostel

should be careful when you use laundry service. i lost my vest. but there is no way to find it.

well, the room was clean (except for one dead bug in the sheets which i suspect came from the laundry service

interesting building, comfortable and clean, and laundry service.

friendly staff, superb location, comfy bed, strong wifi and wonderful colonial ambiance

location and staff. wifi was good

bed is comfortable, room decently sized, wifi works very well

delicious breakfast with sweet touches on traditional mexican favorites

full suite with kitchen, living and dining room - wow

breakfast had great options, and super friendly staff

great to have a kitchen area for storing food, drinks etc

we had a suite and it had three rooms (dining, sitting, bedroom) plus a kitchenette and bathroom

great little hotel only downside no washing machine and no laundry nearby.

bathrooms compared to other parts of the country (but maybe that's just a mexico city thing) - no laundry on

run by bright and helpful young adults, the place is welcoming and full of love

wifi

having a kitchen and bar at the hostel where you buy your meals is really nice when it's raining and you don

no towels in the room, perhaps it was laundry day as when they did arrive, they were bath mats, not bath towels

cynthia at reception made my check in and request for early laundry service so easy

was a miscommunication when it came to picking up out clothes for laundry service, so half of it was not done

examples: when our laundry delivery was held up due to demonstrations in the square, isaias, the porter we met

the location, staff, size of room, gym, breakfast.

i ordered room service once and the quality of the dish was just sad

swimming pool area was great as was the location

incredible shower, great cafe and rooftop pool

loved the restaurant and pool on the roof

the staff were amazing, the rooms are incredible, the location was fantastic, the rooftop bar and pool were

room had a courtyard view, was busy with employees handling laundry, loud television, and man painting the wall

the breakfast is very good and the house is very beautiful

the restaurant downstairs is very convient, they also do room service too, cheese taco is super yummy

check in and check out. breakfast. safety. cleanliness. friendliness.

the breakfast is enormous and delicious

there was a bit of a strange peroxide smell in the corridors- maybe the laundry

no laundry facilities

, and service of laundry isn't a good quality for 4 stars hotel

laundry was too expensive

the breakfast, laundry service and location were good

at night, shower curtain too short, and they wrecked 2 pairs of my pants when i sent them to the laundry for a

laundry service

wonderful bar restaurant in terrace overlooking the zocalo

rooftop bar and restaurant have some of the best views in the city

breakfast

hotel the best hotel on the street for sure also had its own coffee shop restaurant and rooftop bar however the

great bar for sport good food brilliant staff and snack bang central to all the main districts and on the

the breakfast is very good

breakfast staff and service was excellent

cool vibe and decor, staff was very good, pepe in the bar was exceptional

poor laundry service. poor television service.

we never used the service, but they come by each morning offering to do laundry

the laundry service was good and inexpensive

location. staff was incredible . free breakfast on balcony was breathtaking

on the 1st floor, there is a gym and a sauna, which i had a chance to try

safe, convenience, hotel restaurant hours, laundry service, location, nearby restaurants.

as you might expect for a good city hotel, laundry by the item, and so relatively expensive

there are a lot of services you can use - for us, we used the laundry service

no laundry machine. difficult parking

dark even with lights on. missing self laundry for long stay.

breakfast options was great, laundry room was great too

also had shared kitchen and laundry

was able to do my laundry for free and the kitchen area was fabulous

great location. lovely staff. comfortable bed and pillows. breakfast supplied. cheap laundry.

-staff -facilities (laundry, iron) -breakfast (also when you need to leave early

wifi didn't work, i couldn't use the laundry even though it was listed as a feature on the website, i saw bugs

disappointingly the laundry service wasn t available during my

they offer laundry service

wifi worked pretty in the reception

no wifi. in 2025 how do you expect guests to enjoy their stay without the barest minimum.

laundry service was same day quick and cheap

very good laundry service

the laundry service is good, but the laundry quality needs to be improved.

upon checkout, i was unexpectedly asked if i had taken their laundry bag

there was a snaffu with my laundry not getting picked up in the morning on my last day

i also was told i had to pay for my laundry and then i could pick it up at the front desk even tho they put a

prices so for us it wasn't a big deal, one other thing that i would ask the hotel to get is a laundry room

the wifi was pretty poor throughout the hotel

historical building with art displays awesome pool friendly staff who went beyond my expectations to make our

the diner by the lobby was also fun for the kids

leaky roof at the bar area, laundry service

the self service laundry is handy to have

could not do simple laundry

they have laundry service and a nice bar

kitchen had no actual function - no refrigerator, nowhere to store things

wide ranged menu for room service, clean and big bathroom

a restaurant in hotel with room service

wifi almost does not work. some rooms smell of ciggarate.

room service, great towels, comfy bed

wifi works well

wifi was poorly working

poor breakfast long await at night for help / room service / water

the rooftop bar and pool are a great escape from the busy streets below

i liked everything! the pool, jacuzzi, the service, the room, the staff! everything was great!

time - on 2 mornings we had early starts and breakfast was not ready at 8am as promised room service removed