a coin laundry is right next door

it has a very convenient self service laundry next door

was a table and chairs on the terrace but it hadn't been cleaned and extractor fans from the laundry downstairs

kitchen has everything you need

good location, great bedroom with kitchen and closet

free parking and free fast wifi

staff on reception free parking and only 5 minutes walk to centre

breakfast starts at 7:30am?!? no room service poor restaurant menu

breakfast is quite limited and poor. the coffee is terrible. :/

gym equipment not amazing

new modern hotel with good sized rooms. easy walk into city centre. good breakfast choice.

the breakfast buffet was very good with a lot of variety

room service was very cheap but i'd have been happier paying a little extra for better quality

the bistro restaurant was great for buffet dinner and excellent breakfast

no mini bar in the room

was a mini bar bar in the dining room that was not fully staffed nor basically stocked

clean, wifi, breakfast, good value for money

staff also kept the medication in their fridge since no mini bar was available

decent coffee is available from the bar if you ask the breakfast staff, but you wouldn't know that unless you

generally a lack of information in the room or lobby about availability of room service etc hotel bar a little

the expresso at the bar was really not good and they don't have mixed eggs for breakfast.

staff, bed, wifi, tv

room was dirty and odorous, especially fitted carpet, which had seen it's best days already years agou

breakfast was simple but nice

amazing breakfast, friendly and helpful staff.

the coffee machine at the bar was malfunctioning, so i couldn’t get a coffee

wifi code never provided

wifi would connect but ani connection to internet did not feel secure during the first part of the

working a/c, wifi, free parking

working a/c, wifi, free parking

there is even a trampoline for kids

the restaurant attached served delicious food and breakfast was served overlooking the pool, with a delightful

parking can be a problem

very nice pool and garden, relaxing location near the river. trampoline for kids fun.

parking onsite is quite small, only 4/5 vehicles

just off motorway so good stopping point . plenty of parking nice bathroom .

the facilities were excellent, in particular the outdoor swimming pool and the kids' playing room

the rooms are large with fabulous spa baths and nice views

staff, indoor swimming pool, food, breakfast, bedroom

the gym could be better, should be newer and more up to date equipment.

only little downside is the limited parking space at the rear of the hotel

staff where friendly, the rooms where comfortable, the breakfast was excellent the wifi was a very good

wifi didn't work properly-slow, the cable was poor-not good channels and parking was hard to access

everything is perfect,room seems new and super cleaned,breakfast is fantastic ,free private parking ,receptionist

wifi was tricky to deal with

always try to stay in hotels with a good gym and in truth it fell short in this regard

room was big and cozy breakfast was nice with plenty of options and in the spa we relaxed right after we arrived

room was big and cozy breakfast was nice with plenty of options and in the spa we relaxed right after we arrived

inexpensive spa area, with pool and sauna

the swimming pool closes early for the children

expedited laundry for us which was really helpful and everything came out perfect

comfortable room, lovely bathroom, good wifi reception

location, personal, big clean room, perfect breakfast.

we were going to a wedding nearby and we were super late and they didn t hesitate to expedite things, super

the included breakfast was very good

position; facilities; staff; breakfast and beautiful room overlooking monastery

the pool is a bonus in the warmer months

great idea to have a little souvenir shop with quality souvenirs at reception, great honesty bar lounge

it was impossible to have dinner before 18 o clock which is a little late when travelling with kids

we had a great time and enjoyed the warm indoor pool

the pool was amazing

just the right size, with a soft rubbery surface ideal if you have kids that like to jump around

the bathroom was amazing, the kitchen pristine, the beds were exceptional, and the overall property was like

the pool and outside area is a dream

an excellent bonus in hot days - an opportunity to swim in the pool

the gardens are perfectly kept, lovely grassed areas with a large swimming pool ( smaller pool for children)

location, perfect parking (right in front of the door to the room), private entrance to the room, quite a lot

gardens, lovely pool, private parking in front of each room and dog friendly

very good wifi in all areas, small restaurant by the pool but only open 7am-10am for b/f ( we didn t visit)

staff was very attentive, breakfast was good and it was a food stopover location

breakfast was excellent staff were pleasant and attentive.

spacious room with en-suite bathroom; safe space for my bicycle; good wifi; helpful staff; breakfast option on

breakfast delicious

staff are very nice, breakfast was amazing

on site, luxurious rooms with private balconies, lovely setting amidst pine trees,large swimming pool, friendly

the hotel is superb: comfortable beds, spacious rooms, yummy breakfast and wonderful staff

additionally, the hotel grounds includes a small grove with mini-golf, tennis court and maintenance track

great rooms ,very clean throughout nice bar area pool was good too really good breakfast

super kind staff and amazing facilities. the spa revived us. totally recommend it!

hotel a little old fashioned in design but all amenities were good and swimming pool was a bonus

super facilities like billiard, table tennis, gym didn t get time to check the pool

but once again, since it doesn't, we have been told that we could use the one available in the bar to keep our

spacious room, hot water, ac, breakfast, parking, bottled water, comfy bed

if you have kids please don't let them run and scream at 11 pm

we didn t use the gym or took any treatment in the spa but i m sure it would be very good too

it was a pleasure to discover the spa with the very large swimming pool

pool is amazing

the pool and the spa. location is excellent. parking space underground. the breakfast was good.

variety of food available for breakfast, excellent quality

everybody was super nice. the pool and the gym were an amazing bonus!

the breakfast is marvelous.

there were no night time infusions on the room - only breakfast tea bags

great indoor pool and the fitness area is a must - the climbing area is only awesome and you have a lot of

everyone and everything. and tasty breakfast

breakfast was wonderful

the building overlooks a lovely public park with playground and fitness

free parking in front of the hotel

large modern rooms and free parking

friendly receptionist . good shower . easy parking . pleasant breakfast . nice balcony .

laundry and room cleaning staff were brilliant

hotel was very clean, the staff was very friendly, and the breakfast was amazing

great breakfast

breakfast was five stars

ample parking space

personal service particularly the lady who attended us during breakfast

free private parking

breakfast was very good and had alot to offer delicious

the hotel was excellent and helped us out immensely due to fact that 2 of my grand kids were in a very bad car

average breakfast, great parking, close for walking to shrine and food.

they could have a laundry service or if they did ,we did not see it.

all. the room, the breakfast, the spa and the staff. and maria emilia, of course!

plenty of comfy seating and a fireplace for added ambience :) there was a playroom for smaller kids as well

kids play room and our family room was beautiful

great outdoor play area for kids

could have done better in terms of food varieties during breakfast time

the breakfast could be a little bit better. it was very basic.

location, peaceful, excellent service, good breakfast

great room, price, staff, breakfast...

kind receptionist, rooms clean and spacious, breakfast rich and tasty

gentle and diligent staff, convenient location and easy parking

i like the wifi and the price.

s no wifi at all, no wifi username and password display at the hotel

the staff was so kind and even woke up early to serve us breakfast for our early trip out of

the staff is extremely friendly and helpful. breakfast is good, the sanctuary is 10 min walk.

decrease cost of laundry

easy underground parking for the car

spa area should have shower and bar service was very inconsistent.

equipment in the gym was broken but i was still able to figure out with other equipments available

exceptional, excellent well maintained facilites, amazing staff, clean and comfortable room, free parking, good

or iron in the room, nor available from house keeping, ironing is only available through the laundry service

living room no kind of piano bar for a book after dinner the sofas were very uncomfortable to seat and read or

wifi extremely poor in room

good location with secure on site parking and easy walking distance to centre

you will get a good coffee if you insist and ask it from the bar (the standard machine does not give a grain

are a family of 2 adults and 2 kids

the restaurant are is quite nice and the bar (we didn t get a chance to use it) was very cozy

room, staff arrange for room have connection as we brings kids

the gym needs to be updated.

breakfast was great, beds so comfortable and shower was fabulous

wifi needs improvement.

didn't like the room size, poor wifi connection and there was no toaster to toast the bread for breakfast

wifi, clean, comfortable room and very friendly personal, don't afraid to ask about places to visit

the restaurant and bar prices were really good value

the room was comfy and had good wifi, the hotel has an elevator which is good if you are traveling with big

free parking close to church... few mins by foot early check in good breakfast

great hotel in central location, very clean rooms and nice breakfast.

no bar fridge

the spa and indoor swimming pool was a definite bonus as was the free private parking lot

a very good continental breakfast - right in the city center near restaurants, cafes - excellent wifi speeds in

spa, like all spa hotels that i've been to, was closed

it has a good size free parking

excellent location excellent staff excelent price excellent breakfast wifi could be better

location, clean rooms, great breakfast and friendly staff who offer awesome customer services

private parking

staff are very responsive to our needs as well, and breakfast was spectacular

don't remember anything negative other than figuring out how to get in the parking area and we got help from

very nice breakfast, good location (really close to the santuary). staff very helpful!

there is free public parking outside the hotel and a private hotel-owned parking lot opposite the road of the

the breakfast was a bit limited, i would love to have more fresh fruit, salad and veggies

its location and the breakfast was included.

dinner great value, breakfast included with good choices

everything was great, i liked the room, free parking across the road, very good breakfast

room with enough space for the kids to run around

the wifi was excellent

poor wifi.

friendly reception, bar and room staff

and inconsistent wifi

parking was easy to get to and from the hotel

unbeatable location: it's just steps away from the sanctuary comfortable rooms with fast wifi: we were three

access from the hotel's parking lot to the hotel is through the outside, but at a very short distance

cleaning, friendly reception, private parking, location.

professional staff, great location and and very reasonable rates for rooms and meals with free parking accommodations

his reasoning is they source their laundry outside

laundry service available (didn t use)

the breakfast is nice

view from the room was exceptional, good breakfast, dinner was excellent

the bar lacks a little atmosphere as it is quite large

in terms of arranging our tour, guide to the local and historic places to visit and she was kids friendly as my

in terms of arranging our tour, guide to the local and historic places to visit and she was kids friendly as my

room service limited

wifi was ok

is no kettle in the room, it's a bit inconvenient if you want to have some hot water, but the bar staff is always

everything. it even had good wifi!

perfect location and staff. breakfast and bar staff was very short staffed but courteous.

the wifi didn't work in my room so i had to go to the sitting area downstairs to get wifi.

weather was quite cold when we visited and there was little or no heat on in the bar downstairs or in the lobby

us get something to eat through the hotel s kitchen after our very late arrival with hungry kids

the pool is a little perfunctory , but good to cool off.

the care and detail to the kids on the room. the attention to have car parking with ev charger.

laundry services was outsourced and that's a tad troublesome

great hotel, nice staff, super clean, great parking

excellent parking

room service breakfast on time and nice.

breakfast very good quality

i was impressed with the laundry service

location; parking & staff

excellent location to the sanctuary. quiet place. excellent wifi

10 mins walk to basilca plenty of parking in the hotel mr nuno was very helpful in our

there is a delightful little bar area, and the staff are exceptional

it seemed to me that there was a general lack of room service

convenient and secure underground parking is available for guests

we took advantage of the small spa downstairs

there is a pool, with a small deck with relaxation deck chairs, and a gym that plays music that will help you

excellent location, confortable, beautiful, delicious free breakfast

i lost my gold anklet in bed, maybe it was with the bed sheets and in the laundry

breakfast, kind and friendly buffet staffs very clean rooms spacious hotel lobby, dining, bar area and enough

greta breakfast, location, staff

parking was abundant in the underground garage, though it was a tight squeeze getting in

wifi is very difficult specially if your room is in 4th floor. needs to improve more

the wifi is slow as a snail. this should be improved.

as i had arranged parking for my bike which was provided as part of the room charge

parking is on the street, but no issue finding a space

location, free parking, clean room, decent breakfast and the three course dinners included wine for 15 euro

clean & big rooms, great parking, excellent breakfast, super staff

the wifi was terrible

breakfast not bad and final gift after stay

some kind the rooms are small and the wifi connection was very bad at the room

breakfast is okay. location is perfect. it's very near the place of the apparition.

clean and great breakfast.

bar was open during the day or near the pool to get drinks, not even a fresh water tap

hotel is very clean. great location for pacilica. great for kids

there was no room service, the restaurant or bar for snacks was still closed due to covid but other hotels in

was awesome suite room with separate living room and kitchen bathroom with bathtub free parking great location

breakfast was excellent, location was great and the rooms were large and well kept.

the parking is right down difficult for elder people to climb up the slopes as there is no lift

i liked the bar and sitting down there.

private parking was ideal, although it was outdoors, as it can get busy trying to find street parking

no problems with wifi, signal seemed strong

free parking, good breakfast, very good location

very close to the basilica, near aldi and laundry shops

there is a aldi and laundry nearby and tim tim restaurant was my favourite

parking nearby is easy

the location is perfect. it has also parking. the room was big and clean

you have an aldi and cafes across the road and free parking in the premises

parking available with enough space for family cars

points for the on location parking

to many group check-in... over crowded at the breakfast hall

location was excellent and breakfast was also good with good variety.

tremendous breakfast included, the best on our entire trip to europe

ample parking and very close to the sanctuary

breakfast with personal service from waiter if needed

the rooms are very clean and modern, the bed was very comfortable, breakfast was exceptional and the staff was

good parking area

bed was comfortable, great location from sanctuary, and really enjoyed the breakfast

all religious sites, lady at the desk was very helpful great in english, loan us an adapter, laundry service

breakfast had a great choice and was excellent

very delicious breakfast

another great asset was that the parking was close and readily available

everything perfect. excellent breakfast.

breakfast good

where thousands of sweet choices for breakfast but just ham and cheese if you don t want to eat sweet

the staff is polite and helpful and the breakfast buffet was varied, our kids loved the selection of fresh

the staff is polite and helpful and the breakfast buffet was varied, our kids loved the selection of fresh

close to all the religious sites spotless hotel breakfast great staff very helpful would highly recommended it

wifi very poor

the hotel is quiet and has adequate parking

breakfast should be improved.

location with lots of space for parking

breakfast and evening meal was top drawer,staff were on the ball,at the evening meal was asked if i

the peaceful and quiet from all spaces. the kids love the animals!

was a shame i couldn t eat lunch before 2pm but i understand it s a small kitchen

honesty bar where you can get a drink and seat in front of the fire place

of lot of natural light in the room no wifi in the pool not a lot of vegan and vegetarians

we had plenty of towels and water; breakfast was plentiful and delicious, the yogurt was the best

offered tasty choices, great air conditioning, large shower stall, nice soap, cute little pool, large closet,

poor wifi connection.

wifi was almost unusable

free private parking

easy parking and check-in, cleanliness and a good night rest.

i was travelling with 3 kids- our room was comfortable ans spacious

bad wifi in room.

the wifi did not work in my room

very kind staff. good wifi. good air conditioning. quiet. very clean.

wifi did not work and tv did not work

the hotel has several parking spaces

good price nice location nice wifi nice breakfast

however, there was no wifi in the room

it had two enterences with wifi for both sides of hotel great place to stay nothing to big or small for the

breakfast was very good and others

laundry around the corner if needed

the staff were very helpful and went out of their way to ensure the disabled parking space by the front door

the staff are very nice and the breakfast was very good

t the weather was a bit cold to sit; there could be chairs, i noticed very small just), wifi was fine as i could

parking near the hotel was easy

it's a short walk away from the sanctuary, cafes and a laundry; the bed is very comfy; the staff are wonderful

wifi was really bad!

we couldn't connect to wifi.

internet/wifi was bad

was able to locate the hotel and ask some kids for direction because google app was showing the wrong direction

only parking in street but we managed...

amazing staff. good varied breakfast.

parking is on the street, and you may be out of luck if you come late.

great location and great breakfast

enjoyed the view from my room, the staff, and the breakfast

like atmosphere it was clean, well appointed, and had its own parking lot

there is free public parking in front of the hotel and they are buiding their own parking on the premises

hotel should not claim that they offer parking

to find and lots of parking

the place is clean, it has a parking on the

the parking spots outside are not very clearly indicated.

everything was as expected given the price. parking is available and close to the church.

free parking a bonus

couldn't connect to the wifi in the room, although i connected normally in the other spaces of the hotel

it has its own parking space which is also very convenient

there is also a well equiped spa with steam bath, sauna and 2 jaquizzi

location, breakfast ok - great facilities and rooftop bar - free parking!

advertised rooftop bar not open

staff , beer and snooker, view, location, breakfast, spa, gym

breakfast was simple for the scale of hotel and unorganized, staff only replaced, cleaned table on

always trying to help and great with the kids

the animation was very poor for kids as well as adults they would set up the stuff for them to play and didn�

there's only one bar with a very limited selection of drinks and apart from the 3 main meals you can only eat

inclusive and you had to go to the reception bar every time for a drink you couldn’t get it from the pool bar

was well located, had great facilities: warm pool and a wonderful garden at the back by the

were invisible for us, hidden in the mirrors, there was a fridge running to keep wather cold, the parking garage

the seafood night was really good x)) the fact that there isn't a bar closer to the swimming pool was annoying

understood from the moment we arrived that the hotel is definitely adequate for families with kids

the indoor pool area was excellent, good for relaxing or enjoying quality time with the kids (air/water temperature

location / great choices at breakfast buffett / super friendly reception / great bright room with lots of space

there is also a kitchen next to the games room that you can use if you don't fancy eating out

room -incredibly nice staff -pool billiards / table tennis / table football -great garden and pool -good

breakfast was the best we had

this property is more a resort than a hotel: pool, outside grill area, playground, chess set, separate building

the apartment was clean and comfortable, with excellent kitchen facilities

not possible to eat outside extras war expensive (massage, laundry)

spa zone didn t contain sauna or hammam.

location, staff, kids room

espresso is available all day from the honesty bar for 1

the natural surroundings. breakfast was delicious and fresh

the pool area was lovely for a little relax time

breakfast included

location, bed, bathtub, breakfast

parking is not

car parking was on public street

good breakfast, conveniently located next to train station , and concierge was very helpful

with whom we dealt, seemed to be doing half-a-dozen other jobs as well; this included clearing breakfast tables

the restuarant only opens for breakfast and the bar is closed all the time.

the breakfast was varied and good quality, very pleasant serving staff

also free parking

parking underground is hard if you have a large vehicle but lots of parking and also outside

private, secure, underground parking, although small with very limited space to manoeuvre

the breakfast organization due to covid 19 was impractical.

maybe the limited parking but with the central location it is to be expected

parking was tricky a little tight to get in and out.

place is amazing, great for family trip, where kids can enjoy a lot the nature in a nice environment

kids kept busy by the various pools and play areas

the restaurant/ bar service was very poor, the quality of food was very low and the prices were extremely

pool (mini water park) kids friendly very close to large supermarkets indoor pool restaurante

pool was wonderful

there was a shortage of bar food and nowhere really to sit outside when the weather is nice and when the pool

hotel in quiet surroundings, very good breakfast, especially coffee, polite receptionists, good wifi

liked everything about the hotel and especially the spa it was amazing, excellent choice for breakfast better

everything was great! staff made us feel really welcome, spa was 10/10, rooms were nice too.

the breakfast was excellent