i like swimming pool area, restaurants and room. the service was very nice

comfortable beds, good parking, nice breakfast, friendly and helpful staff

breakfast was excellent with attentive staff

breakfast was mediocre

the staff was great and very friendly. breakfast was very good.

the wifi worked well

offers breakfast from 6:00 am up to 8:00 am, it is a very short time and will be better if it were up to

the breakfast was hearty

because i had to leave for a very early flight, they got up and cooked me breakfast at 5:00 am

awesome location great staff and breakfast historic building - 392 years old

the breakfast is a healthy hearty one

big hotel, big bedroom, big bathroom. good breakfast ud83eudd5e

the hotel is nice, the staff is amazing and the breakfast was delicious, my stay was amazing!

late check-in. staff very kind and friendly. satisfying and tasty breakfast.

the breakfast is nice

the breakfast was exquisite

rooms are very clean (and cleaned daily if you so wish), and facilities work well (tv/wifi/a/c)

parking spot and having to leave my car keys

wifi was acting up, but they managed to fix that. area around the hotel is a bit strange

clean rooms, good parking and nice staff. nothing special but good for a couple nights.

& doble decker 2 floor rooms plus close to everything in ciry would stay over & over again oh breakfast awesome

breakfast, staff , rooms and location

bed, comfortable, great staff, great breakfast and excellent value for money

great food, both breakfast and dinners !

from reception and porter very spacious and well appointed room and bathroom fridge and mini bar if you wanted

the tv channels are not clear and wifi is weak for me to watch movies on my phone

located, staff is diligent and helpful all the time, breakfast was good and the place was spotless

parking spaces were tiny. location is quite far off from everything. breakfast ok

was very good for the price. the breakfast good

car parking

breakfast bar shouldve been placed farther back because some guests lacked deceny and coughed carelessly in

great value,great breakfast

things like tv wouldn t connect to wifi and since the hotel has events there can be a lot of noise

cold water in swimming pool, lot of homelessness around

breakfast was amazing all times

pool gym food

first hot water shower in colombia, good wifi

wifi didn t work very well, sauna and jacuzzi didn t seem to work either

wifi didn't work in the room

wifi wouldn t work in my room - not sure about strength in lobby or restaurant as i didn t try

wifi not strong in the rooms no towels no hot water beds very very hard shower leaked into the

the water in the swimming pool was murky

the only good things were the staff and the open air (with roof) restaurant for breakfast. (-) the breakfast

wifi was strong with no issues

wifi is not really working

very kind staff, good air conditioner and has a good parking lot.

the parking site isn't located in the hotel but in a parking in front of it

the wifi wasnt very good.

wifi

breakfast wasn't amazing- it was quite small and we had missed items on it there was some confusion

breakfast was good

the hotel has underground parking lot for free (that we missed at first and parked on paid one, next to the

location and breakfast

parking garage was good and the rooftop bar was great because i could smoke cigars

the breakfast was tasty and there are many options

very good breakfast buffet

good breakfast, hotel staff was nice

staff, comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

breakfast was amazing and the view from the roof top open air restaurant

same breakfast every day

breakfast was very good

breakfast was quite generous, they even had soup and you could take as much as you want

wifi was strong and constant

the staff at the restaurant was always kind and make us feel it welcomed at the breakfast time

hotel includes good free breakfast and the staff at the restaurant was very kind and helpful

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

also the breakfast has an orange juice very poor orange, was like 90% water 10% orange and the variety was

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

wifi is good, jacuzzi, size of the room, minibar.

parking is very small and could damage cars

it was a one night filler stay....clean, good wifi

we're talking like $13 bucks a night for a clean, decent, pretty modern room with a/c, wifi, and cable

good, secure parking for moto, elevator worked well, ac woked

the pool, bar, and breakfast.

excellent breakfast and the arepas were delicious.

the pool, bar, and breakfast.

modern city centre hotel with comfortable rooms and a nice rooftop restaurant for breakfast

the parking is very uncomfortable but all the rest, except for the breakfast, was excellent!!!

parking lot was very narrow and uncomfortable

breakfast is super

breakfast didn t vary very much

this hotel don't have pool and the jacuzzi that is not easy to use

clean, nice staff, and nice breakfast. good and safe location

the breakfast is the same every day and is served in small amounts

there's no gym and wifi was not effective in the restaurant open area.

parking was full no place to park i have to left my car in the street

the access to the pool was a big plus

my spa bath room was very comfortable with lots of lighting

work remotely but no wifi upper floors so no work or tv

pool looked lovely but didn t get round to using

the breakfast bar was wonderful with an assortment of fruits, bread and eggs

bad wifi reception

parking is included.

they accept my two pets, with a charge of 50.000 each one.

great pool, lovely rooms, great buffet breakast

breakfast is really good

inside the hotel there is a coffee bar with an amazing choice of coffee/drinks and an excellent service

breakfast was excellete and all of the staff

very accommodating and friendly staff. very good breakfast

it was small and the parking lot a block away

breakfast was good and location was good

good ac & cable connection, excellent wifi

breakfast was delicious we had egg soup which is traditional from santander

staff were friendly. laundry service was good

the room was big, even a laundry machine in there

room with spa is not worth booking

nothing: very clean, and great view from the breakfast room too.

the gym equipment needs renovation

wifi cut out for several days, shower had questionable knobs to turn on good mix of hot and cold

the laundry service was top notch

receptionist which is affecting quality of service: no one to ask and for water missing in the gym for instance

the wifi never dropped and i was able to work, join zoom meetings, and stream videos with no issue

the roof top bar and pool were excellent

they allowed us to do an early check in and late check out to match our plane hours which was awesome

breakfast had three options but pretty basic

having an elevator would be nice. breakfast a little poor.

breakfast was just ok, staff seemed a bit bored and the hotel was very quiet so no

an iq of 5000 to work the shower, but there is hot water and in the morning a nice relaxing basic breakfast,

but the ac was pretty solid as was the wifi, and the area is (or so ai suggested) the safest in the city, and

parking was a little complicated, but nothing so bad.

on the rooftop - great location to see bucaramanga - friendly and helpfull staff - clean and nice gym

location is perfect. staff is really professional. breakfast includes typical dishes.

gym could have more machines; in the other hand, the tv from the gym didnt work

location is superb and well priced for what's on offer; but the main hook of this place is the breakfast buffet

breakfast and hospitality are on highest level

helpful friendly staff, good breakfast, kitchen access, spacious, good books

the breakfast made to order

wifi would go out at times..

breakfast was excellent. staff are very friendly

when i was out, ac worked well, plenty of hot water, mini-fridge, fresh towels daily, inexpensive laundry service

well located, excellent staff, reception was great, breakfast was very tasty and the cleaning and laundry service

parking is not at the hotel premises usually they block the parking entrance with other cars, so

great attentive staff , quiet rm 206 , decent wifi , good breakfasts.

breakfast was excellent!

breakfast was delicious and varied

the staff were fantastic, thank you mery as was the room, the breakfast and the roof terrace.

breakfast and lunch places real close

everything was clean as a whistle, the breakfast was top notch as well.

the beds in particular were really comfortable and rooms were well air conditioned with strong wifi

breakfast was good

really nice breakfast

friendly stuff, quick room service. all great and clean

breakfast was ok

they assigned me a quiet interior room which was favorable after the work day. good breakfast.

large communal space with a table, access to a balcony (the property is on the 2nd floor), and a laundry room

has private rooms, laundry, clean kitchen, lots of bathrooms, quiet atmosphere, wifi, terrace, and helpful

wifi is available in dining room

has private rooms, laundry, clean kitchen, lots of bathrooms, quiet atmosphere, wifi, terrace, and helpful

clean, good wifi, good beds and pillows, good shower, helpful and attentive personnel

breakfast was ok but not great.

the wifi is fast, the rooms are clean, the shower has great pressure, and the breakfast is good

cleanliness, customer service and free parking

the wifi is fast, the rooms are clean, the shower has great pressure, and the breakfast is good

breakfast buffet delicious

and others room are excellent, breakfast, parking available, very clean, closed to everything

tried a few options and personally didn t enjoy the food and room service always took very long to come and

lightning poor, bathroom light horrible, bathroom size : too small , no closets, the gym was too small and basic

needing wifi, this fell far short for business needs

breakfast was good!

breakfast was exquisite, mixed of traditional santandereano (local) flavours

the breakfast was quite good, the rooms were very clean, and overall i believe the people meant to be

they made me feel welcome and the hotel is perfect for the price as well a great location and breakfast

comfortable facilities, delicious breakfast, excellent location and parking

laundry service, mini bar, interrupted to much in room

the wifi password changes at the stoke of midnight

breakfast buffet was excellent

no room service when i was there, and the sheets were a bit worn

am grateful that the hotel had a gym, but the gym is not of the exceptional level as the rest of the hotel

breakfast is good and all the hotel facilities are clean and well maintained

having a pool is great as

i also enjoyed the pool facilities and the breakfast

haven't had breakfast yet

a small pool provides a refreshing break at the end of a hot day

reasonably priced laundry service and mini-bar

schedule for the gym and pool was too restrictive

loved the view in the restaurant and pool

pool and accompanying view was incredible

we ordered food from room service in the evening and the dishes we chose were wonderful

very nice house, excellent views of the city and a great swimming pool area

no one could be out in the backyard by the pool or tv area after 22:00 hrs

breakfast was different everyday and also fantastic

they let us hang around the pool for several hours before we took a night bus

breakfast was lacking

the pool

golf court where you could play or just walk, tennis courts, sauna, spa, gym, swimming pool, playground for

40 year old great golf course

facilities, a lot of green, great gym and pool, clean, well maintained surrounded by restaurants and shopping

spacious rooms , great swimming pool, amazing gym

restaurant (for dinner) was very disappointing. for breakfast it was fine.

i'd recommend investing in-room telephones because the wifi was down a few times (phone data reception was very

however nothing was mentioned that the pool would be in maintenance, so we were not able to use the pool which

pool & restaurant are tiny

breakfast was a bit basic a couple of hot items and a few small cold items , fruit and a limited

attached to mall rooftop bar prompt laundry service

was offered free laundry and a free meal for the inconvenience

laundry service was very expensive.

parking

the parking area in the ground floor is to uncomfortable and too small

breakfast and comfortable beds and private rooms.

pet friendly was awesome as i was greeted by a beautiful golden retriever

did not have breakfast. the location is in the

a little changes for the laundry place.

scratches in the walls, moudly smells coming out of the aircon, a scary parking lot

great breakfast, clean, quiet, friendly staff, comfortable bed and low price

breakfast is good

the wifi connections had problems

the gym could have been kept open on weekends

hotel is spectacular, food is amazing, people is incredible friendly, golf course is excellent, spa is the best

hotel is spectacular, food is amazing, people is incredible friendly, golf course is excellent, spa is the best

wifi on 5th floor doesn't work

the spa was great and also the breakfast spread was really good and delicious.

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

breakfast was excellent. lovely house.

waited 1 hour for breakfast despite being asked the previous day when we wanted it

the breakfast was exceptional, beginning with fresh colombian fruit, followed by different typical

few steps away from the center of the town - super clean rooms, great natural spaces & delicious breakfast with

the service and the breakfast

good breakfast