just how bad the breakfast was.

breakfast was very limited. pillows were hard.

breakfast was substandard. lobby had ethnic odor.

breakfast was awful, barely any options, bread was hard, juice was bad

breakfast was ok and there were adequate choices

laundry could use more washers dryers

bed bugs in several rooms, coin laundry, booking was mentioned at kitchenette but only a fridge

they're pet friendly, but no garbage cans to clean up after your pet

more sound insulation . could hear every car in the parking lot and the interstate

and told me that it s because he was a pet

no extra blankets or laundry bag

the pool was closed and it did not say it on the site.

nice pool area

pool still not fully open.

very clean room . no issues. great breakfast. !

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

location, room was super spacious, staff was great, breakfast was good

better healthier breakfast selections

nice and clean, good breakfast

breakfast was one of the best i've ever seen

free breakfast. free wifi. exercise room, pool. room was clean and everything operational.

the breakfast had a very nice setup and the staff was very friendly.

the breakfast was very good

breakfast could be longer for vacationers. it was 6-9 am

the breakfast food is terrible

was a nice hotel overall, the kitchen was nice to have and the bed were comfortable

parking #2 breakfast options were limited

the pool was great and the laundry facility was a bonus

water clean price higher due to indy 500 great breakfast quiet hotel was under renovation, so no pool and no

great customer service, clean facilities, good breakfast, pool room

housekeepers and kitchen staff very friendly

the pool was broke. i think it was the heater.

the wifi was weak

amenities (ie: due to covid restrictions) no breakfast, pool which theya

quiet and convient and great breakfast choices

rip-off if you have pets

lobby was under renovation, pool was closed.

was accommodating to our need for an early check in

around great place, easy access from interstate, friendly, clean, good breakfast

comfortable bed. strong wifi. excellent breakfast.

breakfast was delicious pool and pool hours were great

breakfast was very good and in compliance with covid restrictions

when checking in, he told me he doesn't know much because he is usually the laundry guy

it was nice having kitchenette/laundry facilities

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

too much detergent in laundry had over-powering smell

was hit in parking lot, cameras do not work, was told insurance would contact me within 2 days, still no

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

pool color and bottom debris.

no room service for cleaning room and towels

pool was out of service

everything was beautiful and clean- friendly staff- fabulous breakfast

i liked having laundry available to guests. bed was comfy and it was quiet

the breakfast, pool, and nice rooms

pool and hot tub were indoors and the room was filled with the chlorine fumes

easy parking

have an amazing breakfast included in the price

convenience of having kitchen area. comfortable beds. breakfast. a great choice.

kitchen was great. wish there was an oven.

the full kitchen

pool smelled funny, hot tub was closed

kitchen and house keepers

couldn t identify noise we kept hearing...elevator, ice machine, laundry?

of the laundry rooms' door was stuck

staff was rude and unhelpful. there are no guest laundry facilities on the first floor.

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

our room was the first room on the first floor, which was very nice, but the staff working in the laundry room

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

nothing but wifi

ok room for the money. close to interstate. fast wifi.

there was party in the parking lot which went on for hours until the police came

free laundry machines

close to my sister, simple, great people, kitchen available

we had a parking pass, so parking was no issue

parking availability was excellent

the best part of candlewood was the full kitchenette in the room

room was quite clean and there is a laundry on the side (extra charge

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

laundry room wasn't working

one staff member charged me for laundry powder another did not

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

brandon bar tender was fantastic- made the night fun!

use a little more care , pool maintenance pool love with pool and whirlpool won t go

early check in

unfortunately the pool was closed, but still the hotel was amazing.

microwave and the pool out of order

the parking fills up rather quick

having a bar was a nice extra

comfortable and quiets and it had a pool

wifi does not work

wifi went down a day during stay

pool, fitness center, free breakfast, and a nice quiet comfortable room

the pool was closed

she was in a rush to get my room done, we picked the hotel because it stated it had a pool and fitness facility

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

the laundry on site took extra washes and drying cycles to complete three days of laundry

laundry was done to get additional washcloths

it has an indoor pool, my family and i enjoyed our time!

location is the best thing about this place hot water and wifi, very basic breakfast

was not aware that the pool and hot tub would be closed due to covid-19 concerns

breakfast was more than expected!! it was great

they are pet friendly most hotels are not but this one is and it s great.

employees went above and beyond for us to make our breakfast easy to take on the go

the pool area needs a little work. but my kids still enjoyed the pool.

blanket and was told that they had none available but they would bring one to the room when the laundry was done

nice facility,loved the pool

down the outrageously bright exterior (parking lot) lights

heated pool, amazing staff and great selection of breakfast items

the breakfast offered a lot of variety and the staff was very friendly.

original request from housekeeping was they needed to do laundry

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

there is one laundry unit on main floor $4 to do and machines are ancient

breakfast is available! great good choices.

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

room was right in front of the elevator, the breakfast ended too soon.

room was fantastic, the lobby and bar area were very nice

have to pay for wifi unless you book through their website.

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

pool wasn t usable on the days we were there

breakfast and staff was amazing

pool closed. breakfast looked nothing like shown in the hotel photos.

hairs of all colors and sizes everywhere, in the towels, in the kitchen sink,in the silverware drawer,on top of

room was close to the lobby and the laundry room

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

i just wish it was hot breakfast other than that its awesome

this hotel chain does not have hot breakfast. their grab and go selection is very limited.

better bedding the staff was not friendly had to ask for the room to be vaccumed 2x die to pet hair from previous

onsite laundry was great

they had my check the offices and the laundry area where absolutely no one was found

breakfast was to good

the lady working in the kitchen was suuuupeer hospitable as well

my 17 year old loved the waffles for breakfast

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

we loved the pool and hot tub and beds were very comfortable

staff and pool

there was a sofa, refrigerator, and microwave in the room. it was quiet with plenty of parking.

laundry facility was nice and staff was easy to work with.

breakfast needs to be later on saturdays

room was spacious enough, clean, and comfortable,the staff was polite and friendle, and the breakfast was good

included breakfast was ok, room was quite, clean, great location for where i was going

hot breakfast each morning was very good

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

my pet had freedom other than that i didn't like anything about him or the place

liked that there was a laundry facility i could use at the hotel

laundry facilities are very substandard

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

clean,pet friendly, happy hour and buffet

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

it was very convenient to have laundry equipment available

plus, they had laundry facilities which we desperately needed

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

laundry soap free from front desk.

wifi was spotty at best

parking lights were out when we arrived

gym has limited hours. doesn't open until 6am.

would have loved free breakfast

pool was indoors and was poorly ventilated

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

wifi was spotty

the pet policy fees are steep compared to neighboring competitors

parking lot could use resurfacing.

no wifi in the rooms, hard to get in and out of parking lot because of location.

back, there were people on house arrest living there, people smoking pot in the parking lot, not pet friendly,

wifi didn't work at all

systemic negligence among all hotel staff with the wifi

was a mouse in our room , hot water barely worked, no breakfast , wifi spotty, tv barely worked, definitely will

my deposit back, there were people on house arrest living there, people smoking pot in the parking lot, not pet

place was very clean, safe, friendly staff, amazing breakfast, and it was extremely close to everything we needed

room like an apartment with a full kitchen

parking lot was extremely icy and side walks were not shoveled

concrete steps to parking lot have settled or improperly installed almost caused me to fall headfirst

pool is much smaller than pictures

laundry service is outsourced and takes longer than expected

location, free parking, quality clean room

very crowded in bar and restaurant with visitors not staying at the hotel.

love that i could get room service

we had a pet with us and loved the biscuit, water and bowls set up

no laundry facilities

no pool or laundry facilities as was pictured but understand new renovations

room smelled like pet urine

having a small kitchen is nice to have as well

near mall, free parking, hotel room was nice, and the staff was super friendly!

chargepoint electric charger close by bar on site provisions for sale breakfast available * pets allowed with

the breakfast was almost like a full buffet, well stocked with many hot or cold options

clean, friendly staff, good breakfast

had wifi that actually works

didn t relieve prior to check-in that there was a pet fee.

of the hotel and rooms great breakfast great facilities like workout rooms and pool friendly

free parking

loved the location and free parking

nice, clean & comfortable room and the facility had great amenities- like the pool, workout room and breakfast

nice and clean pool was nice and warm

and don't get me started on their laundry room

room by noisy guest laundry very disappointing

free laundry, a great pool and starbucks

guest breakfast that does not cost $25+ dollars

the front desk staff was friendly and my kids loved having the starbucks in the lobby

hotel was super clean and the guest laundry was free

very clean and had guest laundry complimentary

free laundry an good customer service

breakfast good, room clean and comfortable

conveniently located in a nice safe area with nearby shopping and food options and a great sized parking lot

i wish there had been laundry services available on the weekend.

laundry

property is nice, parking is easy

good location. excellent room service.

bed shower decor room service

i loved the free breakfast the laundry facilities and the fact it was on the bus line

noisy laundry next door to us

did my laundry there, thank you for having washing machine & dryer.

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

there is a guest laundry (which i did not use), snacks, a nice breakfast

i needed to do laundry and there was very little change to be had anywhere in the hotel

no laundry bags for dirty clothes

we were next to the laundry room so i m not sure if it was from the detergents or what

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

i thought i was getting a jacuzzi room and they do not have a jacuzzi room or a spa tub or hot tub also don�

while hallway smelled like wet laundry

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

laundry room floor filthy

you are asked to put your trash and dirty laundry in hallways outside your door

i loved that i could get a late check out 1pm

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

disruptingthere was a big group of young kids were running around, making noise, and acting as if they owned

it is very modern and new, starbucks was a bonus, and the pool was fun for the kids.

and the one thing i wanted was a pool for the kids to be able to swim

it alluded to the fact that there was a coffee shop, restaurant and a bar, which happened to all be the same

had the room next to the laundry room

carpet floor in the room looked stained and old. the laundry room was dirty

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

laundry facilities were an absolute joke, both washer and dryer were broken

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

having several washers and dryers in the laundry room made that task faster and easier

early check in, parking

they also lied on the paper that said the governor closed the pools and gyms

full kitchen and free laundry

laundry it s free as well is parking

nice large clean quiet room and hotel friendly staff free laundry

super clean and nice place to stay. super friendly staff. free laundry!

feels like home & free laundry facility

it was late before towels were available, in that laundry had not been done

very friendly staff. working elevator, great location. had laundry room onsite

only one staff on duty. he was doing laundry check in. as well

the laundry room isn't 24 hrs

desk had quarters for laundry

the laundry basket was handy and due to extended stay type, great deal for people looking to stay long

when i went to do our laundry i only had bills but guess what they don't have a change machine they do have a

i liked that we could do a linen/laundry exchange everyday

24 hr laundry

the laundry room was the best part.

complimentary laundry facilities a definite plus

free laundry

from the pantry, pool to the laundry, everything available and ready for use

i love the fact that it was free laundry

not too much. the laundry was free for guest. that was the highlight

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

for example their usual free breakfast includes hot food, however given the circumstances, they did have a

pool was chilly but not bad. great experience!

bfast and free wifi

the room was spaceous and the pool was clean. i love that they offer breakfast.

checked website before arriving and listed a coin operated laundry service, did not have

it would be nice if there were fans in the bathrooms and laundry service (washer /dryer)

breakfast

breakfast was a delight and they gave you enough time

very comfy , great big breakfast

no included laundry service, unlike the hyatt down the road

facilities were fine, cheap laundry available

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

no room service. staff too busy.

employee greeted me with a smile and, an early check in after being on the road for 13hrs

front desk able to provide change for laundry. check in was simple.

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

was told the laundry machine was broken and i couldn't use it

there is an onsite laundry

they need to offer change for the customers in case they need vending and laundry

laundry facility was so dirty and was out of soap and fabric softener

long wait for laundry service one had one washer and dryer.

the pool was nice also

the pool and the cleanliness of the property.

there are very, very pet friendly

friendly staff, excellent breakfast, pool temperature

the room were various spacious and it had a good breakfast.

two bedroom suite with the full kitchen was perfect for our annual trip to indy to go tubing on white river

even the parking lot was clean

very nice pool great breakfast buffet and a good really good staff

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

laundry soap had to be purchased at the front desk and was expensive

there's a laundry area, breakfast in the morning, guest and staff are friendly

i personally didn't take part in the breakfast offerings but my husband did! he enjoyed it!

vandalism of vehicle in parking lot

i tried two days to do one load of laundry and finally had to find a laundry mat

they have a pool but they don't have it open.

fence around lake falling down and would not prevent child or pet from falling into water

pet freindly

most places that are nice until they recieve payment then run you out the door, watch you eat breakfast) this

breakfast was good, free laundry was great

we did not use the pool, fitness center or laundry, but they're nice amenities

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

love the fact that the laundry room is free

couldn t believe you got a kitchen and everything was updated very nicely

laundry facilities would have been nice.

staff, especially shuttle driver

clean hotel, nice pool, nice grab and go breakfast

i really appreciated the free shuttle to and from the airport

shuttle, simple breakfast, nice clean room, affordable

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

like the pet friendly option, parking seemed safe and room was very nice ans perfect for my 2 dogs

friendly staff, excellent food at the restaurant, and a free airport shuttle!

no wifi no tv

on site restaurant. room service.

inns are normally enter room from parking lot

covid breakfast offering was disappointing, but understandable but better than nothing.

the pool is really small (kinda made me

it's always clean and quiet. at least until kids sports team starts their stay.

very clean. good hot buffet breakfast. the guy at the front desk was very nice to us.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

complimentary airport shuttle was truly a godsend

appreciated and used the shuttle service and car parking

parking during trip!!!

it's great to be able to do your laundry for free

in our freezer didnt work and there are no ice machines on the floor, there was only 2 dryers in laundry room

had a nice gym and appeared to have a large laundry room

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

good amenities, free laundry, nice rooms, clean, felt very safe.

appreciated that there was guest laundry facility on-site and that the machines worked

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

the laundry facility is terrible because the dryers do not heat up at all

i loved the kitchenette and the fact that it was laundry facilities on every floor

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

parking

didn't eat breakfast it wasn't included and it was over at the restaurant because i didn't get there till

available parking

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

breakfast was adequate. bed was comfortable location to my venue was great.

no remote for tv no cable fridge did not work the tub did not drain the carpets were stains no breakfast i booked

was easy to get to and parking was ample

wifi did not work

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

i could see the laundry being done from the customer service desk

loved the laundry room & having a kitchen in the room.the shower was nice.

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

no laundry room

of my tv channels didn't work and also there is no laundry machines to wash clothes at this location and the

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

i put some shirts in to be cleaned, and the laundry failed to pick them up.

pool and location

attcked by wasp is horrible i wish i could get my adult night back away from are kids

efficient airport shuttle service every 30 minutes.

free shuttle to the airport. very clean room and quiet.

loved our stay! nice pool, comfy beds, cute balcony, adorable courtyard, helpful staff, etc.

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

50 in the laundry room

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

front desk woman was nice. breakfast tasty. quiet fitness room

to ask where parking in the back was

breakfast was great. wonderful location. quiet room

the room we had was nice and cozy nice spa tub over all the whole place was really nice definitely look forward

the wifi was out, but cellular data coverage is fine there, no big deal.

she reached out early in the day as i had requested a possible early check in, to let me know the room was

breakfast and inn

love the bed and breakfast feel and the old antique house it was clean comfortable and very inviting

breakfast was good, but would have appreciated so meat options such as sausage links or bacon.

the breakfast is just a continental breakfast (ie coffee and a roll or cereal

water could have been a little hotter for the spa tub