loud music at the pool till 10 pm

nice to have a pool for the price we

poor wifi inside room

full if screaming kids

it has a nice pool (a bit dirty when we arrived though)

ivonne was wonderful because she handled a situation we had with laundry service with respect and integrity

the pools were great and food was amazing

club had great drinks ac is on full blast, amazing wifi is strong restocking of fridge was timely gym open 24/

the adult pool did not have toilets and the kids pool had a swim up bar - doesn t make sense

also spa was very overpriced

room service was impeccable

staff made it hard to book a spa appointment and ended up leaving without going to the spa

the pool was wanderfull and the gym is very good equiped

gym, pools, beach, drinks, all good, buffet dining excellent

the kids had fun and enjoyed swimming

have liked laundry facilities

laundry service was a rip off (1

other services are much more expensive than average in panama, like the drinks, food, and laundry service

there was an inflatable water slide for kids, an entertainer around the pool, and a very festive atmosphere

there was an inflatable water slide for kids, an entertainer around the pool, and a very festive atmosphere

great breakfast - quite a generous spread!

the lack of a real swimming pool

gym is ok, beds are great, rooms are spacy.

ordering a menu item was however good, same with room service

su pisinas y gym

laundry service is insanely expensive!!!

no laundry, room service, pool bar, restaurant, bar, nothing

the prices to send out laundry were completely ridiculous, five dollars per clothing item, (t-shirt five dollars

on doors and entered our room at 10:00am, while we were still inside and sleeping, to check for laundry, waking

kids enjoyed the pool

staff were very helpful, doing our laundry within a couple of hours as we were on a tight schedule

the breakfast was excellent

they have a very nice pool, breakfast is good and affordable. i also liked the quiet location.

there was practically no food for sale at the advertised kitchen

great patio area to hang out in, good breakfast at low cost, friendly and helpful staff

the have a washing machine and dryer for laundry

breakfast was good my song enjoyed the pool and what suprised me was i stayed at 3 different hotels

small pool and wonderful jungle nature trail just outside our room

in room coffee maker, cleanliness, restaurant onsite with convenient 7a-9p hrs and good food, breakfast included

pool is very small

the room was comfortable, and the mineral water service on each floor and self-service laundry were added bonus

having self laundry, gym, and pool was very nice

the laundry detergent & softener being sold should also be in smaller sizes.

having a laundry room for clients to use at their convenience

the wide variety of breakfast each day, the option of doing your own laundry very very friendly staff

wifi only works next to the door of your room

wifi doesn't work in your room, works only in the

wifi only available in lobby

the wifi is not super powerful but overall, it's decent

wifi only works in reception

staff we're very welcoming and helpful from food ordering to laundry and local

there is also a laundry and wifi

there is also a laundry and wifi

room, comfy bed,wall safe , cable tv, wifi, good a/c, great breakfast

i liked the casino and the location, it was great to stay.

she wanted me to pay for a dirty white handtowel that could easily be washed and cleaned with laundry soap and

location on the water exceptional view from room free parking great restaurant next door would definitely return

the wifi was extremely spotty

the room, the location, the staff, the breakfast.

view on a parking and noisy.

is a bar across the street that is extremely loud at night

they have a spa but as we were travelling with a 2 year old we didn't get to try this out

stunning rooms. amazing breakfast. brilliant location. beautiful rooftop bar / restaurant.

the wifi was a bit weak in our corner room and the hallway decor is a bit incongruous with the

if you have kids, i would not recommend

they don't provide any travel friendly services such as laundry (even though one member of staff wrongly told

there is no laundry

staff is very friendly and laundry service was good

the bedsheets werent clean and the laundry doesnt work well as our clothes came out with extra stains

hostel before or after checkout, you can use all the hostel facilities, swimming pool, bathrooms, kitchen etc

the reception, lounge, restaurant and bar are all located on the very striking ground floor with tall windows

the small pool was wonderful to relax around during the hottest part of the day

had a room that was a bit loud at night because of a rooftop bar across the street

and reasonably priced mini-bar in the room, very comfortable bed, a small but lovely dipping pool, a fascinating

made a special request to the chef and they had it for me the following morning for breakfast.

we also had them do a load of laundry and it was returned in three hours

kind and helpful with any questions i had and even helped me with organising day trips and my laundry

putting a lovely bottle of sparkling wine in our room for new year s eve, helping us with laundry, greeting

dont ask for the laundry service, we got back all our clothes with stains

lovely staff, who were super helpful and had done and returned my laundry within a couple of hours of arrival

the laundry we used was quick and surprisingly cheap

it seemed like a laundry issue, but other than that, everything was excellent

laundry prices expensive

it s something to be aware of, especially if you're traveling with kids or elderly people

wifi did not work well. my room was not in the main building but in the building across.

i asked for a laundry and was told there s one nearby, no directions, just that it was nearby

wifi wasn't great in the bedrooms

good functioning air condition and not bad wifi

though the hotel is situated in a quiet part of casco viejo quite at the beginning, the rooftop bar and lounge

the staff at the rooftop bar wasn t really friendly or attentive

laundry was offered for a tip service (we topped 10 usd)

laundry service, tip $10 recommended

our room was quiet, with a great view and space, well equipped with towels, kitchen, etc

a little note to say there is a bar that is open until late upstairs and some of that music can be heard

the kitchen was a benefit if wanting to dine in

the room service wasn t great when we got breakfast on our second day

chilled pool area and roof top bar

rooftop pool lovely, they bring fresh fruit skewers to you

the roof top pool and lounge is a must in the very hot and humid panamanian days with a nice bar where you cab

at best,i felt unable to communicate with anyone in the spa or perhaps actively ignored with basic requests

the cost of drinks and services were expensive. i recommend using a different laundry service.

75 for 500ml water) and laundry ($2 to clean a pair of socks, 5$ per shirt) services are expensive, with cheaper

room didn't have hot water or a working phone, so i couldn't order room service or make local calls without

big room, well decorated. good location and wifi.

can get a little loud at night from the rooftop bar but wear your earplugs and it s just

$130.00usd for 13 small items laundry.

laundry service prohibitively expensive, frankly ridiculous for central america

laundry was expensive

the food at the restaurant was amazing and the rooftop pool was clean and had an incredible view

order room service you go to the lobby bar - no menus in rooms

laundry service was, unexpectedly, very expensive

the staff were super helpful and tried to help us with locating laundry and pharmacy.

laundry service was available during our stay, so we washed a few items in the sink

there's also a laundry service, which i found very good and inexpensive

staff very polite & helpful. rooftop bar / pool area.

the breakfast was amazing and included, but you need to have dinner there as well as it was one of our

complimentary breakfast, great room service, nice pool and rooftop, and great cocktails

the breakfast was absolutely amazing

they even packed us a breakfast to go in the morning because we had an early flight

breakfast and restaurant, beautiful and small hotel, impeccably appointed, attentive staff loved

looking out the window i could see homeless men sleeping behind the dumpster of the casino

the door to open the parking garage was broken but i was able to park in front on the street

it was inexpensive and advertised free parking

i mentioned i was looking for a place to do my laundry and they directed me to a place nearby (you can also

laundry service, good quality restaurant delivery service

don't offer laundry services or have an onsite restaurant

if i there were in-room refrigerators and a laundry area, it would be perfect for a long stay

the laundry service that they use is very expensive

outside every dirty, the area is very getto and dirty , on the website said if you have pay for laundry and when

the front desk staff were not helpful when i asked for a laundry service

t have a laundry, iron, mirror in the room

the rooftop pool

the breakfast was more than what i expected

good wifi

wifi didn't work for me, room felt a little dated, neighbourhood could be a little sketchy at

internet had startup problems but there is a mcdonalds next to the subway with free wifi

the bed and pillows are comfortable, there is hot water, a/c works well and there's a safe parking lot

wifi was patchy, i had to use my 3g instead

is no airport shuttle or laundry service fyi but there was nothing not to like about the hotel

wifi for 24 hours

boutique hotel, very stylish bar and reception area in a great location

quite nice rooftop bar good wifi

the kitchen and bar staff are excellent providing a+ service

wifi isn t the best in some areas but they were helpful with that & the fire alarm went off a few

hotel wifi could be better

fabulous facilities (pool, gym, rooftop bar, etc) and attentive staff

more choice on package breakfast!

early (18:00), also rules are not enforced (i was the only guest using the showers and little kids were diving

incident whit the laundry and whit the police and other custom

accessibility to local food, laundry & entertainment options are pretty good

we put the room service tag on the door but the room wasn't cleaned once during our 8 night stay

is great if you like walkable neighborhoods, rooftop patio is pleasant, there is 24/7 security, wifi is great,

also a parking lot next to the building, we had window facing it

wifi in the room

wifi worked

there was a very poor wifi signal inside the room

were so nice including the security guard jose, receptionist and the room service and the front desk helper guy

good value and stable wifi. good and friendly staff.

promissed laundry, there is not

underground parking

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything

rooftop pool and views, kind service

wifi only.

staff was good, very clean room, nice size, wifi worked very well and so did the ac.

close to metro and to old town, free private parking, good value for money, clean, comfortable

staff seems not to care about anything, no smile, no information, they didn t even give me the wifi password

wifi not available in bedrooms and very little at reception ac old and very

hot water, tv, channels in english, daily room service. immaculately clean.

laundry service was available at a reasonable price

it was clean, and pretty secure since you had to be buzzed in the building. wifi was good

no wifi and no windows

great value really clean hot water, towels and soaps quiet room wifi okay safe (24h reception)

a/c, privacy, wifi, hot showers all worked very well. and the price was very fair

can leave the luggage after check-out, nice view from the top, small but good and clean swimming pool, terrace

wifi internet was spotty. toilet paper was the world's thinnest. deferred maintenance.

i was allowed to connect to the wifi in the lobby at check-in to call my daughter who spoke to the receptionist

great location. free airport shuttle. free breakfast. lovely rooftop pool. incredible value.

same menu for breakfast everyday. pool was dirty wifi was not working well

wifi isn t work in the room.

uncovered parking

wifi is essentially non existent

the breakfast needs improvement. guest need laundry facility. install a coin washer

there was no laundry service. wi fi problems.

the staff were terrific. there is a laundry/lavanderia on the corner. good restaurants close by.

sometimes noise. laundry service not offered.

decent breakfast, good aircon, super parking, restaurant on top floor, supermarket and laundry round the corner

great room. great breakfast! great a/c.

wi-fi works only in the reception area. breakfast was basic.

the breakfast was amazing. the room was good too.

wi-fi in the room, the staff helped but wifi disappeared again, the room was far from the router

-no place to plug/charge electronics except high on the wall behind the tv which has to be moved -wifi doesn't

suggest that they include more information in the rooms for example regarding the spa facilities, laundry etc

pool quite crowded. not enough chairs.

kids loved the pool

stayed in a distant part of the hotel that has its own gate to the parking lot, however, this gate was often

the kids loved the rainforest and activities that we could book from the hotel

location, parking, wifi

pick a room opposite via espana to avoid road noise. wifi weak

there is a tv, wi fi, hot water, located very close to restaurants, minimarkets, and there is a pool

good value, has restaurant on site, and excellent open-air views of city from rooftop pool area

the wifi could have been faster, no hot water in the shower

very nice to have the option for laundry, the gym and the pool

the location of the toilet paper behind the sewerage. the area for laundry was a bit creepy

laundry room perhaps needs some additional care and more service; coin change, routine maintenance,

breakfast, pool, laundry and transport

nice pool for the kids

the pool was beautiful and the staff was so friendly

is super super slow, on a weekend and the hotel didn t have the outdoor snack bar open and to get service it

large pool with additional shallow area for small kids

the breakfast buffet was amazing and there was so much good food and it was free

breakfast also pretty nice

the pool is great

we liked the little swimming pool and a the big tv in front of the bed

breakfast was wonderful

location was good and breakfast delicious

very nice pool area and the anglasia cathedral directly across the street keeps you informed of the time with

central location. value for money, good breakfast, excellent service

very comfortable bed. good breakfast

the room service was very good and fast.the bathroom was ok.

great hotel,great breakfast,very frendly and helpfull hotel service,

everything was good: wifi, room, bed, location. room service...

the suite is large and has laundry/ kitchen facilities.

clean and well equipped suite with complete kitchen and laundry

), the gym and pool are really nice, and i loved that this was an apartment (with a full kitchen, laundry and

the washer and dryer as well as hangers in the closet made it easy to have clean laundry

choice if you need to have a kitchen to cook, laundry

tea/coffee facilities in room, no netflix or good move channels, gym next door was noisy and the pool was very

only bad experience was when we ordered room service

the staff in the bar and front desk were amazing, so friendly and helpful i d come back any time

view of the carpark (couldnt be helped) but also mini bar was empty andbar was closed earlyfor a saturday

we also really enjoyed the pool top terrace

one in our group used the laundry - $3 for wash and dry of one load

the laundry service is expensive

toilet was getting clogged no laundry on premises

there's a laundry place next door and a small supermarket

laundry service, vending machine broken for the entire 9 days stay.

there are many other restaurants and retail stores nearby with a laundry/dry cleaners just across the street

room was located near the laundry and was noisy at times but not so noisy that i had to change rooms

wifi reception could improve a lot more in rooms

was okay, staff was good, front desk staff was excellent, gym was very clean, pool was clean at all

parking, breakfast, clean pool, pleasant staff, nice room

the cost to laundry was excessively high

laundry is way too

didn t offer laundry neither breakfast on the house

another few days until i had chance to wash it (backpacking) and this was the only thing in my laundry that

window leaked and no where near to do laundry

room was spacious, clean, comfortable beds, shower/bathroom great and nice amenities, loved the gym

service and breakfast

room service was phenomenal, the non-alcoholic drinks from the pool bar were also amazing

the gym was better than most i have seen for a hotel gym

i enjoyed the room, the pool and the gyms

i had to say something i didn t like, i can only think of the wifi on the 16th floor

loved the pool area, the staff, the location

large pool and gym

the art work, the security, and free breakfast

not a casino fan but it didn t bother us. great large screen to watch sports.

there is no room service or restaurant on the premises

parking lot is messy, smells bad, and sometimes requires you to step down and walk to the hotel to

the pool was available and the booking said it wasn't.

to the pool is dreadful

the casino for food and drinks

most things on room service in available

really good breakfast..

good bed,, good breakfast, good location

but it is a government regulation breakfast variety limited and cost excessive for what's available

they say buffet breakfast but it is fruit, bread, and cold cuts

laundry

we even washed our laundry right up the stree

laundry would not be delivered to your room

room service is quick and consistently done by noon

room service was difficult to order

laundry cards, having to fight up to get change is a hassle

i loved that they have a washer room, so you can do your own laundry in your own time, so convenient

the self service laundry facilities used only 25c coins.

minor only thing was the laundry process

also i used their laundry facilities which worked well (however, i had to buy my own detergent and pay for the

good breakfast and coffee options close by where we would have something to eat while using the laundry

i ordered room service many times and the food was excellent delivered in good timing and always very

centrally located near restaurants, shops, banks, nightlife, and with complimentary parking.

parking is safe

room service and restaurant

view from the rooftop, gym and pool open 24/7, variety of breakfast meals, big rooms and large beds, large

friendly staff and free parking available. the room was quiet big with a comfy bed.

pool area could use some sprucing up.

were very friendly pool is much smaller than described breakfast basic could do with more choice for europeans

wifi fluctuated a bit and disconnected itself off, one of the towels had a big stain, unsure of

the only thing is they do not offer a regular laundry service

laundry service was a total disaster i gave them my laundry and had to wait for almost 4 days

constantly very very busy lobby, they lost our laundry but refound it just when we left

only thing we didn't like was the price to do laundry every piece of clothing had a cost

room, shower, service, laundry, cleaning, restaurant, breakfast, staff and concierge all of fantastic quality

to make it even better this hotel is very close to a lot of food business, laundry, metro

the laundry service is incredibly expensive

breakfast is limited, if it is taken between 8 and 10 some containers may be empty

the breakfast and the location also the staff was very friendly.

the pool was not deep, it needs to be deeper

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

hotel is centrally located to basic amenities for a traveler such as laundry's, mini markets, metro rail access

although there's no laundry right down the block is a place you can do laundry, to me the prices to have them

cleanness of entire hotel, the big room, the good wifi, the cafeteria, friendly personnel and the good location

parking while free was very tight for a rav4

i liked the linen and the swimming pool, early check in.

location was very good on problem there was no pool under construction

e gym, pool was not fun

if you have kids there is a nice swimming pool

the bar is also very niece for a few evening drinks

laundry was ridiculously expensive

the laundry was very expensive.

allowed very early check in

gives the impression that you have amazing views but no, the photo with the views belongs to the spa room

the cocktails at the bar and the restaurant was very good

water deck is lovely to have and fitness centre was possibly the best hotel gym i ve ever used

rooms and facilities were beyond expectations - the gym in particular is one the nicest hotel gym i ve seen

like breakfast the room i book at least for 6 nights they could give a little upgrade even 2

breakfast was good as well as room service

room service as well

staff were really friendly, wifi was good

at some point the wifi was going and coming

good parking was nothing to worry about

location is convenient for the metro (underground/subway) and the wifi worked well

i appreciated the late check out(1 p.m.)

the location was amazing, the room is so big and the pool was great

was pretty comfortable and clean and i like the extra space of the refrigerator and a mini kitchen

hot showers, good kitchenettes, guest laundry - washing machines and dryers

laundry was easy and efficient

laundry facilities in the building and beautiful pool on the roof

didn t seem to want to pass on any information on pool , wifi , laundry etc

breakfast, great pool and laundry facilities

the bar on the 14th floor was open every day

the value for money is unbelievable, the staff is very friendly and helpful and the breakfast is amazing

kids and i just love everything on ac personal were so nice, overall excellent experience thank you

the rooftop pool was lovely as was the free parking -

covid measures - a lot of people using pool and gym at the same time.

no laundry service available

spa and restaurant/bar very

breakfast was a good variety of continental and hot choices

view, swimming pool, room, wi-fi, restaurant and location

sofa bed was super uncomfortable for my kids

mattress poor breakfast for this price too small poll for this level of hotel no massage, from spa yoy have only

arrived early, staff was able to arrange an early check in at 10am

clean and stylish rooms. very well equipped gym for a hotel, excellent little cafe of the lobby.

the location and gym

excellent facilities (gym, pool)

there are also places for laundry in the same street so a good place to get yourself together after being on

however, during my questions about wifi, the receptionist patricia was very impatient

classic small hotel, great breakfast and super staff

wifi signal

bed, good breakfast

no laundry services as was advertised on booking

was walking distance to the mall , laundry mats and to the columbian restaurant(our favorite) walk only during

the hotel does not include breakfast when you book the room nor also it the laundry service.

parking and the area is close to some restaurants, laundry, other shops

their parking garage is not a nightmare to get into

amenities noted laundry and there was none; staff did not recommend any

the hotel has no laundry

huge bathroom shower, refrigerator in too beautiful pool always found a parking

the second day, room service took our towels without cleaning, it took an hour to receive new towels without

the receptionist lady, all stuff, a possibility of early check in, beautiful room, view, comfortable bed, nice

early morning someone knocked our door for laundry

not many places to eat nearby and we had an issue with the laundry service.

made an attempt call for room service but the receiver hung up. went to a local restaurant.

breakfast was great and the staff right throughout the hotel were friendly & fantastic

wifi didn't fail so that was good and coming in from the humid heat outside into the nice ac room

location for us, handy for the metro, supermarket, shops and laundry

is perfect, close to all the amenities such as resturant, supermarket,shopping mall,banks, and laundry

early check in before 3pm which was nice and appreciative. roof top pool was pleasant.

large variety of restaurants in the area. good breakfast provided. nice rooftop pool.

breakfast variations, only waffles were missed :-), perfect pool on the rooftop and good gym

the bar on site was awesome, cool cafe selections, i loved the gym

since there are no cutlery, knives, or a cutting board, it s a shame that the well-equipped kitchen can t

the bar on site was awesome, cool cafe selections, i loved the gym

very clean & modern! great gym as well!

the cafe and bar in the lobby are nice, too

laundry facility for customers to do their own, as in other hotels we have used in panama city

thoroughly enjoy the suites, outside bar & pool area

great breakfast

wish the pet deposit was clearer

the bed is very comfortable good wifi seems very quiet, can sleep well lots of hot water shampoo conditioner