thirdly, when you need laundry done, you have to take your laundry to the front desk before 9 a

a la carte breakfast, basic toiletries, no availability for laundry

, the pool area could use some updating but it is clean and well maintained

free breakfast was great and they have a casino on site

the wifi could be have been much better

parking is secured by a gate and there is always someone there

everything, people, breakfast, cleanliness and location

clean spacious double room with big comfy bed, air conditioning working very well, hot water, wifi, tv

is a well located comfortable hotel with friendly staff that had ample secure parking for my rent a car

loved that it had safe parking on site

had to leave site to do laundry

it had a kitchen and laundry facilities

the opportunity to return from holiday and not have to do laundry

there was a laundry closet inside the room which was very convenient

the staff was awesome! room was very clean and the laundry was a bonus!

nice and very friendly staff.good food, clean pool, quick laundry service. location in safe area

con: no laundry facility on the property nor availability on weekends or at night.

the room was modern and the kids loved the cabanas at the pool

the facilities were great and all the staff from the front desk, housekeeping, room service were friendly,

the breakfast was the best

i didn't have there breakfast but the bed was comfortable...

breakfast choice very limited. expensive laundry service.

from checking in to checking out, dinner, room service. everything went great

staff friendly. facility. location. swimming pool. jamaican breakfast.

we had dinner in the bar one night, and the drinks and food were also good

very clean and breakfast was delicious with choice and jamaican, vegan or american

in my experience it is the first hotel demanding mandatory and accurate counts for laundry

cleaner yesterday left dirty bedding laundry on floor next to bed all day

mine was right beside the guest laundry, so people went in and out at all hours

great gym area and laundry

the facilities are well maintain: the gym is spacious and machines new, the guest laundry works well and is

great to have free parking and location is also walkable

breakfast not complimentary

unfortunately the pool was out of service which was a bit of a disappointment as it wasn't mentioned on the

lovely breakfast options, exceptionally clean rooms, lovely staffs and very central location

restaurant kitchen and bar should be open for longer hours

fitness center and laundry were great to have on our stay

well thought out laundry facility

activities for kids missing

the hold atmosphere room clean every day if you want it to, food ud83dude0b good and we like the pool

ample free parking on site

also the guest laundry was very handy

needed to use the laundry facilities and it was not easily accessible because the tokens for it are located in

breakfast was great

a bit outdated given the price breakfast limited in variety wifi very slow, was down for the entire night until

the parking guards can be at times clueless.

breakfast was good. staff was friendly.

the staff were great- front gate, front desk and kitchen

this hotel also has a swimming pool which was so nice

getting a standard refrigerator, the tv did not work properly (some channels didn t work), the wifi, and the

liked that my room service was on point

even though i didn't do laundry during my stay the agent notify me that the machine wasn't in use

was extremely comfortable fully equipped kitchen with everything i needed to make a home cooked meal

had a parking spot didnt have to park on the street

it was convenient to have parking and also to be able to contact janice whenever necessary

elevator doesn t work; the tv kept shutting off itself (could be an electrical short); the gym was in disrepair

due to weak wifi i wasn't not able to use streaming app like netflix

parking

room service staff were incredible (ms williams) was amazing at making sure our requirements were

my suite had a working kitchen

saw the people moving equipment inside the gym but weren t able to workout because the gym was closed for

we did not have help with the suitcases or parking the car

pleasant, reliable and interesting host, taking care of everything, prepared every morning lovely breakfast

lots of stairs. no toiletries. bar across road with loud music until midnight.

courtney also brings his kids to work, and they are lovely children; just don't leave your room door unlocked

waterboiler or kitchen plates, cups to warm something or drink something

aesthetics was very appealing, the room was very clean (sheets smelt like fresh laundry)

difficulty accessing wifi service, too much requirement for someone who is not tech savy

there was no hand towel in the kitchen. garbage bin was not lined with a bag.

house keeping clean my room but didn t empty the kitchen garbage i had to remove it

by great staff, all very friendly and allowed an early check in with a room upgrade

the wifi was patchy outside of the main bar area

restaurant could have more options for breakfast, lunch and dinner

service in the restaurant was fine, considering there were 9 of us for dinner and breakfast

views, gorgeous pool, and good food

breathtaking view and beautiful infinity pool

food is not worth zhe money. breakfast is included, but not very nice.

get a comforter for the bed, i had to go to the receptionist to get one, she got one from the laundry room which

breakfast was amazing. didn't get the wifi password and wish the television had cable

the room type and the wifi.

the pool was amazing

the pool was good, staff was friendly and helpful

wifi wasn't written, you had to ask the service woman

did not pick up wifi at the pool

wifi was available but didn t work very well

and youtube access via the room s tv as well ud83dudc4dud83cudffcud83dudc4dud83cudffc good wifi too

was good but everything went downhill from there , the only thing that was sort of good was the parking but as

loved the big room, two balconies, kitchen and the great view

wifi

2 - there were 2 wifi connections available

place was a dump ,outdated furnitures, no cable tv , wifi was dodgy

the water pressure in the bathroom was not good and the wifi didn't pick up in our room

good car park, free breakfast, tea and coffee facilities in lobby, staff very friendly and helpful

i don't think room service should be knocking on the door before 9 am.

area the bed was very uncomfortable with insufficient pillows the room was directly above the kitchen, so it

excellent love love breakfast

a swim in the nice pool cools you down

breakfast was tasty and healthy, almost from the farm to the

breakfast, the house, the view from the room

the breakfast was delicious and the talks with gilian were so interesting and nice

breakfast - lovely garden and great pool which we enjoyed using to cool off at the end of the

the pool was green and unuseable, which was sad because we were looking forward to using it

bed was uncomfortable, pool was too cold

no pool only a pond with water that looks like pool

wifi was terrible. there was barely any water flowing in the taps.

i wasn't able to use the pool. it was dirty.

check in was very quick and easy and the room service was

could be better trained, parking is limited and access to upper rooms made easier

mckenzie, at the front desk, and the kitchen is excellent

the manager was great, we arrived late and the wifi was down he upgraded our room which was a plus

liked the location and the wifi witch was available throughout the resort

would've liked to know that spa services can be requested if asked for *& a laundry service would also be helpful

i'm vegan, and they ensured the breakfast was tailored for me

big size of the room, overall design of the palace, swimming pool, reliable wifi, vegetation and flowers

breakfast was included in the room rate however if you wanted a drink or dinner you had to go to

clean, nicely decorated, nice grounds and swimming pool

just wish there was a kitchen for cooking our own foods

especially the rooftop bar area & swimming

- staff was super friendly and service was great (thank you all) - pool, breakfast and bar area and the roof

room was nice and peaceful, very close to other attractions, food from the kitchen was good too, a bit pricey

the pool area was glamorous

finally my laundry came back unironed

the pool was well maintained

the resort on has one small pool

ordered the breakfast as room service and it was one of the highlights of the day

i recommend ordering room service breakfast in the room at least once, if you stay in the rooms

this place is ruined and has no pool, no restaurants also wifi doesn't work

there was no water in the bathroom for one night and i had no cable the tv nor wifi didnt work

great location with direct access to the blue lagoon containing a small beach with bar / food.

to the beach was mostly inaccessible there was no restaurant due to building works the swimming pool had green

wifi service needs improvement and some ant spray would be nice

parking took a lil effort to figure out

wifi was almost none existence

room was not as advertised on the site, the wifi did not work the entire trip and there is no cell service

there were kids living on the property playing around in the rotting area

there were kids living on the property playing around in the rotting area

for some fee, the laundry service was offered (our clothes were returned nicely folded)

the property does not have enclosed/private parking.

secure parking

we slept like a baby and breakfast was good

there was ample secure parking for my rent a car

s playground or billiards table as advertised, i can however recall seeing cheap children s pool table

the bar by the swimming pool has a good selection of drinks and hot food if you don't feel like venturing out

the pool, bar and views are great

the pool, bar and views are great

the bar by the swimming pool has a good selection of drinks and hot food if you don't feel like

the breakfast area just needed to be cleaned more often after guest dine.

breakfast was could take a little improvement but it was okay with great security

breakfast was phenomenal, delicious and healthy

room great atmosphere all around , my children loved the pool and breakfast too

the lovely pool, the awesome breakfast, beautiful surrounding flowers. the staff was great too.

nice pool area, and museum type common areas

the pool

the wifi was terrible only flaw.

love the pool

pool was cleaned every day hot tub was fantastic family came to see us we could

they didn t have that fresh laundry scent at all

beach is unattractive not safe for kids

gardens and sea front amazing food was delicious order room service or eat at

wifi was in out sometimes

the wifi service was a little choppy but it was t that big of a deal